I lost 29 rides worth about £200+ due to the app not letting me know while buying a bundle of rides that they would expire with the new academic year. They should alert you to this while buying so tha... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am a regular commuter on the St Albans to Hatfield route, and I want to give my highest praise to our driver, Tony. Taking the Zeelo bus driven by Tony is always a reliable and happy experience... Se mer
Företaget har svarat
Zeelo's customer service team are all phenomenal but I want to highlight Terry from the team because of his professional conduct. I had a sensitive request, which he handled with care and immediately.... Se mer
Företaget har svarat
My child stop was showing incorrectly on the app. i spoke to Terry via online chat who sorted it within minutes.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Zeelo is a bus-sharing company, providing transportation services for commuting, school runs and events; bookable via a mobile app
Kontaktuppgifter
110 Clifton Street, EC2A 4HT, London, Storbritannien
- 0330 808 3306
- contact@zeelo.co
- zeelo.co
3,8
Bra
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 72 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Convenient Transport
I can only go to GXO DC10 if I have a Zeelo ticket because I work on weekends at late hours.
23 november 2024
Omdöme utan inbjudan
Svar från Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Svar från Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Life saver!!!
22 november 2024
Omdöme utan inbjudan
Svar från Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Entering the bus with friends and other…
Entering the bus with friends and other colleagues.
10 oktober 2024
Omdöme utan inbjudan
Svar från Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Companies help system is great it’s…
Companies help system is great it’s always help me in my very problem I waann specially say thank you to ANN is the person who help me thank you so much
10 november 2024
Omdöme utan inbjudan
Svar från Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Team Zeelo
Easy ride and always timely
19 november 2024
Omdöme utan inbjudan
Svar från Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Maximum Productivity with Zeelo
The zeelo service makes life easy for both the employer and the employee.
19 november 2024
Omdöme utan inbjudan
Svar från Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Speedy response through chat on website
Ann from the Zeelo customer service provided great service today when I couldn't top up my account. Very speedy response and help through the chat function on the website and I managed to quickly resolve the issue.
19 november 2024
Omdöme utan inbjudan
Svar från Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Team Zeelo
Svar från Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Svar från Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Very good office commute service
1. The smartphone app is user friendly with tracking option
2. Easy to manage bookings
Cons:
1. Ride booking demand need to be managed effectively by reducing wait times. Currently it takes 10-15mins to book a ride on the slots opening day
9 september 2024
Omdöme utan inbjudan
Svar från Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. I do want to assure you that the service you require is in high demand and the waiting times have been implemented to ensure that everyone has fair access to the site and can be served efficiently.
We appreciate your patience and understanding as we work to accommodate all users.
Thank you again for your kind comments.
Ann
Team Zeelo
Buses are comfortable
Buses are comfortable, reliable and convenient but don't see why the driver's can't drop off who are passing there bus stop on way back from work after a long day on our feet
18 november 2024
Omdöme utan inbjudan
Svar från Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
In relation to the bus stop, if your current stop is not suitable for your needs, we do offer the option to "request a new stop" through our website.
Simply submit your request, and our team will be more than happy to review it. We are committed to providing the best service possible and will assess your request carefully to see how we can accommodate your preferences.
Thank you again for your kind comments.
Ann
Team Zeelo
Great service
18 november 2024
Omdöme utan inbjudan
Svar från Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Svar från Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Best way ever to commute to work as an…
Best way ever to commute to work as an Amazon employee
18 november 2024
Omdöme utan inbjudan
Svar från Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Re-boooking Confirmation
Hi,
I had an issue earlier with my booking and contacted Zeelo customer service, the issue resolved promptly and professionally by Ann.
Thanks @ Zeelo
Cheers Ann.
13 november 2024
Omdöme utan inbjudan
Svar från Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Team Zeelo
Overall good service
Gets me to work when I can't use public transport
7 november 2024
Omdöme utan inbjudan
Svar från Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Svar från Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Easy guides and understandings on the…
Easy guides and understandings on the app great people and if it wasn't for zeelo I wouldn't be where I am today big thanks to zeelo
12 november 2024
Omdöme utan inbjudan
Svar från Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Your input is valuable and helps us continue to improve and maintain high standards. Should you have any further suggestions or questions, please feel free to reach out.
Thank you again for your kind comments.
Ann
Team Zeelo
Im using zeelo bus service
Im using zeelo bus service, When we late to reach the bus, we can chat driver to wait for minutes not more than 5, this would be added advantage of those whi book zeelo and late arrivals. If not come that day also, leave a message before service start also.
12 november 2024
Omdöme utan inbjudan
Svar från Zeelo
Hello,
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, and we are delighted to hear that you were satisfied with the service provided.
Thanks
Ann
Team Zeelo
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.