Zak Learning Omdömen 

Ordered the wrong version of software by mistake. It was resolved with no issues.

Second-to-none customer service and tech support received from Fabian today. You are not just a number with this company. Fabian was diligent and consistent in his comms with me in getting me set up with my MS Office on a mac, a process that required patience and deep knowledge. Would highly recommend using these folks.

Very helpful. Problem soved quickly in a friendly supportive manner.

Fabian is top notch he assisted me with uninstalling certain programs that were conteracting eachother and the remote assis facilty really helped as I am not tech minded and hisinvaluable help and advice really did help me, i just wish i had called him sooner to find my lost work. But rest assured I fully reccomend Fabin as he is kind and provides excellent tech support. Thanks so much Jo

Five start customer service - faultless. I was having problems with the software purchased (mainly due to my own lack of knowledge). Fabian is amazing, incredibly patient, high degree of knowledge and got everything sorted for me. If I could give a higher mark I would. Thank you so much.

Purchased a voucher from wowcher for a digital download for Microsoft Office. I needed it that day. Sadly the voucher needed to be activated by phone, which I would not have purchased had that been in the description before purchase as I was in an area with no phone coverage.
Thankfully Zak Learning helpfully refunded me.

I had an issue loading the software I had purchased from Zak. I hasten to add it was my computer set up that was at fault…… the customer support given by Zak Learning was excellent. I would thoroughly recommend!

I had a problem with my Microsoft Office 2019 Professional. I contacted customer services who were extremely helpful and solved my issue very quickly.

I had a problem with activation of my purchase.
I contacted support and within an hour the problem was rectified.
I am a very very satisfied customer and I would highly recommend Zak Learning to anyone who wants to receive top class products and amazing customer service.
Thank you Zak Learning.
If I could rate higher I would.
John Mc Loughlin

Quick and friendly customer service... on a Monday morning no less! 5 stars

I've just purchased Office 2021 for Mac via Groupon from this company, tried to use their voucher code and got the following message.

There are currently no license keys available for this voucher.

I'm deeply concerned - is this a scam?

I've emailed them and am awaiting their response. Depending on which I'll update this review as necessary.

UPDATE 22/01/24:

I've spoken to Zak Learning this morning to be told they are no longer offering this product (I had to call them - they didn't respond to my email). In their defence they did say they had told Groupon to remove the product from their website. Either way - I've made a purchase that Groupon / Zak Learning haven't fulfilled and I now need to sort out getting a refund.

Absolutely incredible customer service helping me get Microsoft office installed. Fabian is so knowledgeable and was amazingly polite/helpful. Completely faultless thank you!!!!

I bought a cheap copy of Microsoft Office from Wowcher and had problems because the download was for Windows not Mac. My problem was sorted ou brilliantly efficiently by Fabian at Zak Learning. Highly recommended, helpful and friendly company.

Needed help with something I had downloaded. As I am nearly 80 years old, technology is not something I am brilliant at. But the person at Zak-Learning was so helpful and so clear with his instructions that even I could understand -- and problem was solved very quickly. Thank you so very much!

Excellent service. Had a few issues with download, although this was very effectively dealt with by Kelly in the first instance who did her best to support me and then escalated to Fabian. I see why so many people are grateful for his service he was clearly knowledgable and patient in his technical support. Thank You!

Problem solved
Zak learning solved the initial problem i had with Installation and activation of the microsoft product that I purchased...I can now completely trust their genuineness

I bought a Microsoft Office package yesterday & then realised I had bought the wrong package via Wowcher I feared the worst! Ultimately my mistake as I didn’t read the full descriptor before I made the purchase. I emailed Zak Learning last night as soon as I realised I had bought the wrong product & when I phoned this morning the representative knew exactly who I was and gave me a hassle free solution @ no extra charge 👏. Really appreciate the help and support I was given. Keep up the good work. Download was super easy with the instruction you get from Zak Learning

Couldn't get office 2019 for Mac to work. customer service were great, super responsive every time and gave me detailed information via email on how to uninstall many applications in order to reinstall it for Word to work. works perfectly, great experience. thanks.

Fantastic company, great product and very easy to install. They give a guidance manual with the product which made installing very easy indeed. I would strongly recommend this company.

Great company helped with the product key replacement and installation 5Stsrs