Zak Learning Omdömen 

Unable to open the software download for Microsoft Office 2021 provided by ZAC learning using their product key, I found the download completely failed due to compatibility issues, my computer will not alllow the installation of potentially dangerous software.
I contacted Microsoft who explained the Key was invalid and not listed on their system. On contacting Zak learning it was suggested my pictures were historic, that my computer is in S mode. All completely false. I would advise anyone having any dealing with this company to check their product key directly with Microsoft. You product could fail at a critical time.

Brilliant offer on reliable product. Order came in good. I did have an installation problem which was totally my fault but was put right speedily after contacting Zac. I am so very grateful to you lovely people. Janet x

I required support installing office onto my PC. My PC was not making it easy. Fabian took control of my PC remotely, talked me through every step he was making which was reassuring when I had given access to a private device with confidential material. Fabian successfully resolved the issue, he is a credit to ZAK Learning. Thank you!

Had a real issue with loading a new Office programme onto my Laptop. The agent, Fabian helped me through the process with great patience. His instructions were clear and he responded to questions quickly and efficiently. Thanks you.

I bought Microsoft Office 2019, it was very easy to install. I made a mistake with my email address when redeeming the product on their website. I emailed them and within a short period of time Fabian sorted out the problem. I will definitely use them again. Great Customer Service.

Fabian was excellent with his advice in assisting in the process of installing Microsoft package after I'd had problems.

Fabian solved my problem straight away with a follow up on a further issue. He was prompt, thorough and very knowledgeable. I am technically inept to say the least but his instructions were clear and precise. Thank you!

Great service when querying the package I received! Instant response and solved within 5 minutes. Thanks you guys! 🤩

Great value service, minor issue resolved very promptly.

My experience with Cheap training/ Zak Learning was brilliant. Fabian assisted me through the Microsoft office installation to completion and ensure I was able to use it without any disruption. I will recommend buying the product from them. Many thanks.

Fabian is a credit to Zak Learning. He is friendly, professional, helpful and very knowledgeable. He quickly sorted out the problem I had been struggling with for over two weeks in minutes and gave excellent advice. A big thank you for all your help Fabian

Not worth the stress of trying to install

Please be really aware of what you are buying, bought on Wowcher on impulse (because i only had so many minutes in which to make the purchase). Pictured to include all software within the office suite, so purchased. However on installation it only included PP, Word and Excel, when primarily i bought this product for Outlook. When i raised this with Zak Learning i have to say their assistance was sadly lacking it took days and lots of chasing over several weeks to be told i have should have read the small print (which ok i should have known better than to let the ticking clock pressure me) and requested a further £10 to purchase the outlook product. At this point i requested a refund, after several emails and several weeks I am yet to still receive a response.

With this product being on the Wowcher again maybe my naivety but i thought they would be a reputable company. I have now bought the complete product elsewhere for less than Zak Learning where i have got what i wanted with a company who appear to have a sense of duty of care to their customers.

Sadly my days with Wowcher have also come to an end.

Great company! Fabian in support was brilliant, gave him remote access to my laptop as I was having issues installing software and we went through it together step by step until it was completed. Highly recommended 10/10 service.

Im not good at all with IT and after buying my package I soon got into trouble with downloading and installing. I contacted Zak Learning and was put in contact with Fabian, what a god send he was calm professional and I knew I was with the right person to help me and he did. After a few phone calls he cleaned my computer and made sure I was happy with everything. If Zak Learning was judged by its staffs professional service Fabian would put them right a the top.

They’re very helpful and trustworthy if anything goes wrong and their products work

very helpful company, forgot his name but couldn't be more helpfull

I had lots of problems after buying a new laptop, and was unable to install the programme I had bought. However, Fabian sorted everything out, including giving me good advice on other "technical things".
I cannot recommend Zak Learning highly enough - they are brilliant, especially Fabian.

I purchased a MS Office package from this company and had a lot of trouble installing it in my laptop due to my severe lack of knowledge of all technology things. I contacted them about this and Fabian helped me do it, guiding me every step of the way.
I would definitely recommend this company and I am giving them full marks.

Having purchased a Microsoft package I needed further help installing it as needed to uninstall a previous package on my Mac. Phoned Zak Learning and not only were they prepared to send me the instructions but gave me some valuable advice regarding the installation which I otherwise would not have been aware of and then proceeded to 'talk' me through the procedure. Very patient and professional technician - thank you Fabian :)