Difficult to return Items are not described clearly The inner slip abaya has slits which wasn't mentioned in description
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought few abayas which were on sale online from this shops website. Items were dispatched quickly. Materials are little on the thin side but nice, soft and flows, would be good for warmer weather.... Se mer
Företaget har svarat
My experience with Zadina Abayas has been great. I ordered the beautiful looking products. These were reasonably priced. Almost immediately of browsing on their website I found what I was looking fo... Se mer
Företaget har svarat
Beautiful work and fair price. I came across the site when searching Abaya for an event and will be definitely be go to from now. Quality work, on time and Alhamdulillah finally classy designs for occ... Se mer
Företagsinformation
Skrivet av företaget
Started in 2014, Zadina Abayas was born to showcase the world the latest modest fashion. Zadina Abayas soon outgrew from a small studio in East London, and opened a boutique on the high street. 181 Green Street, London E7 8JE their flagship store. The label has become known for its glamorous and contemporary style appealing to all women of all ages. It was all about the culture of modest fashion. The modern women who loves fashion and also loves to preserve the culture in its true essence. Zadina is a brand which is built upon many years of research, and was one of the first labels to enable a fusion to create a high end fashion label which is affordable as well. So, if you are looking for a stunning brand to have you look glamorous then, Zadina Abayas is your first and last stop. Learning and Living with the upcoming women, Zadina has become a very strong and famous brand. We have taken this brand to a whole new level with a complete understanding of what a women desires.
Kontaktuppgifter
Storbritannien
- zadinaabayaslondon.com
3,4
Medel
339 omdömen
Ingen aktuell inbjudningshistorik
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I had ordered some Jilbabson Saturday…
I had ordered some Jilbabson Saturday and paid extra £5.99 for next day delivery and it’s Monday still no sign of my order. I have tried contact informing them and unable to.
9 mars 2024
Omdöme utan inbjudan
Svar från Zadina Abayas
I'm really sorry to hear about your experience with the delayed delivery and lack of response from customer service. It can be frustrating when orders don’t arrive as expected, especially when you’ve paid for expedited shipping. I recommend reaching out to them again via email or social media for follow-up, as sometimes those channels might get a faster response.
If you're still unable to get a resolution, consider contacting your payment provider to dispute the charge for the expedited shipping if the service was not provided. I hope you’re able to resolve this issue soon!
Nice abayas, reasonably priced
Bought few abayas which were on sale online from this shops website. Items were dispatched quickly. Materials are little on the thin side but nice, soft and flows, would be good for warmer weather. Found communication to be good and their prices are reasonable.
Would make a suggestion, to allow exchanges/refunds for online purchases, to be made at their physical shop in Green Street, London, would save customers on these overpriced returns postage's.
24 januari 2024
Omdöme utan inbjudan
Svar från Zadina Abayas
Thank you for sharing your feedback! We're glad to hear that you were happy with the quick dispatch and the materials of the abayas, especially for warmer weather. We also appreciate your suggestion about allowing exchanges and refunds at the physical shop—it's a great idea that could certainly improve the customer experience and save on return postage costs. We'll take your suggestion into consideration as we continue to improve our services. Thanks again for your support, and we look forward to serving you in the future!
Instant Hijab abaya
Loved the color (I got brown) and material. The hijab part was long enough for me to wrap it any way I like. Also, the shipping and communication was prompt and fast. I will be ordering again soon!
31 januari 2024
Omdöme utan inbjudan
Svar från Zadina Abayas
Thank you so much for your wonderful feedback! We're thrilled to hear that you loved the brown color, material, and the hijab's versatility. We're also glad that you had a positive experience with shipping and communication. We can't wait to serve you again soon!
A great service my first order
A great service my first order
I was very impressed with the delivery and the quality of the garment
Thank you
Nafisha
19 januari 2024
Omdöme utan inbjudan
Svar från Zadina Abayas
Thank you so much for your kind words! We're delighted to hear that you were impressed with both the delivery and the quality of your garment. We look forward to serving you again in the future!
I purchased a jilbab.
I purchased a jilbab.
I received it package was good
The workmeship is poor and the stitching.
There's a huge gap from my chin
When I wrap the head my side burns still show and hair is not covered.
I contacted the company via insta. No respond.
Unhappy and unsatisfied.
Very unprofessional to ignore your customers!
16 januari 2024
Omdöme utan inbjudan
Svar från Zadina Abayas
Thank you for your feedback, and we're sorry to hear about your experience. We sincerely apologize for the poor workmanship and the lack of response to your inquiry. It's definitely not the standard of service we aim to provide. We encourage you to reach out again via email or through our customer service channels, and we will make sure to address your concerns promptly. Your satisfaction is important to us, and we will work to resolve this issue for you.
I've ordered from Zadina over the years…
I've ordered from Zadina over the years and have found them quite good. The quality on most abayas are great but I have some pointers that they need to improve on:
1. If ordering the same abaya in different colours, why does some fabrics seem thinner/cheaper as well as shorter sleeves?
2. When ordering the elastic cuffed abayas, the arms are short as well. I'd suggest adding extra fabric for the elastic part so that it's below the wrist and not above.
3. The prayer abaya one piece hijab part needs to be fixed as when tying it behind the head, the hair on the sides still show defeating it's purpose. Maybe adding zips or buttons on the sides for extra coverage?
Other than that, so far so good and would recommend to others.
20 november 2023
Omdöme utan inbjudan
Svar från Zadina Abayas
Thank you for your detailed feedback! We're glad to hear you've had a positive experience with most of your orders, and we appreciate your suggestions for improvements. We will definitely take them into consideration:
We understand that consistency in fabric quality and sizing is important, and we will look into the variations in materials and sleeve lengths.
Regarding the elastic-cuffed abayas, we will review the fit and explore adding extra fabric to ensure the sleeves meet your expectations.
For the prayer abayas, your suggestion about adding zips or buttons for better coverage is a great idea, and we will pass it along to our design team for consideration.
Thank you for taking the time to share your thoughts. We're always looking to improve, and your feedback is invaluable!
Absolutely gorgeous
Absolutely gorgeous. Amazing prices and great quality.
Very speedy delivery as well.
23 november 2023
Omdöme utan inbjudan
Don’t hesitate!
I made a mistake during my purchase that was completely my fault that meant I had to order twice and when I contacted customer services they were still nice enough to reimburse my delivery fee. Not to mention the product is absolutely stunning and high quality.
22 november 2023
Omdöme utan inbjudan
Svar från Zadina Abayas
Thank you for your kind words! We're thrilled to hear that you loved your purchase and are happy with the quality, prices, and delivery speed. We look forward to serving you again soon!
The quality of abaya was not upto the…
The quality of abaya was not upto the standards
27 november 2023
Omdöme utan inbjudan
Svar från Zadina Abayas
I'm sorry to hear that the quality of the abaya didn't meet your expectations. If you'd like, I can help you contact customer service or assist with any other concerns you may have about your purchase.
fake business
I have paid for items and I still have not received the items. It’s been 1 month since I placed the order.
31 oktober 2023
Omdöme utan inbjudan
Svar från Zadina Abayas
That sounds very frustrating. It’s important that you receive the items you’ve paid for. I recommend contacting the company’s customer service directly to inquire about the status of your order. If you’ve already tried reaching out and haven’t received a response, you might want to follow up again or consider using social media to escalate the issue.
If you need help drafting a message or have other questions, feel free to ask.
Jilbab is designed poorly
I usually like ordering from Zadina. Good quality materials. However I ordered a long size jilbab to pray in and unfortunately the design is not fit for purpose. The parts that you tie to your head to keep it in place are not wide enough to properly cover your hair. The strip is too narrow, so after tying, it exposes parts of your hair on both sides of the head. It also feels loose and slips backwards easily. This could be due to the fact that the back is substantially longer than the front. The back drags on the floor while the front exposes a couple of inches above the ankle. I feel that sisters who normally wear a jilbab might feel frustrated with this design. Zadina, Please make the tying strip wider and attached it correctly to the main body of the jilbab. You've taken a shortcut by just stitching it in a straight line to the top of the jilbab and failing to stitch the sides to cover the sides of the head.
8 november 2023
Omdöme utan inbjudan
Svar från Zadina Abayas
Dear Zadina Abayas,
I have been a loyal customer and generally love the quality of your products, but I wanted to share some feedback regarding a recent purchase of a long-size jilbab intended for prayer.
Unfortunately, I found the design to be not as functional as expected. The head tie portion, which is supposed to secure the jilbab in place, is too narrow to properly cover the hair. After tying it, parts of my hair on both sides were still exposed. Additionally, the jilbab feels loose and slips backwards easily.
Moreover, the back of the jilbab is much longer than the front, causing the back to drag on the floor, while the front reveals a few inches above the ankle, which is not ideal for prayer.
I would recommend adjusting the design to make the tying strip wider and more securely attached to the sides of the jilbab to ensure full coverage, and perhaps also review the length proportion to prevent the jilbab from dragging excessively.
I appreciate your attention to this matter and hope this feedback helps improve the design for future products. I look forward to continued shopping with you.
Purchases 2 thobes for family.
Purchases 2 abayas for family.
Excellent service and will defo return.
17 november 2023
Omdöme utan inbjudan
Svar från Zadina Abayas
Thank you for your wonderful feedback! We're so glad to hear that you were satisfied with the service and your purchases. We look forward to serving you again in the future!
don’t order from this company
I ordered a few slip dresses for next day delivery but have not received my items. It has been over 2 weeks since I placed my order.
I have called and emailed but they don’t respond
1 november 2023
Omdöme utan inbjudan
Svar från Zadina Abayas
We sincerely apologize for the delay in receiving your order. This is certainly not the experience we want for our customers, and we understand your frustration. Please contact our customer service team directly with your order details so we can investigate this further and ensure you receive your items as soon as possible. Thank you for your patience, and we hope to resolve this issue promptly.
Good quality and well priced abayas
It was my first time ordering an abaya so was apprehensive but zadinaabayaslondon totally made it a pleasant experience. My 2 abayas were perfect, quick delivery, material and colours were lovely. Im definitely going to purchase from zadinaabayaslondon again. Certainly not over priced like others online!
Will recommend to friends and family.
15 november 2023
Omdöme utan inbjudan
Svar från Zadina Abayas
Thank you so much for your wonderful feedback! We’re thrilled to hear that your first experience with us was so positive. It’s great to know that you loved the abayas, the material, and the quick delivery. We look forward to serving you again soon, and we appreciate your kind words about our pricing. Your support means a lot to us!
First time I purchased from this…
First time I purchased from this company. I received the clothing quickly and the quality was good. Will definitely be buying again from them.
10 november 2023
Omdöme utan inbjudan
Svar från Zadina Abayas
Thank you so much for your feedback! We’re delighted to hear that you had a positive experience with us. It’s wonderful to know you were happy with the quality and delivery. We look forward to serving you again in the future!
Amazing quality and price
Just wanted to mention that I ordered from Zadina twice now, I just love the quality of the abayas, the price, the service and how quickly the order arrived.
I love how easy it was to understand my size using the size guide I was able to select the right size. When the abayas arrived it fit me perfectly, body wise and length wise.
Honestly extremely happy and cannot wait to visit the store to get some more goodies xxx
3 november 2023
Omdöme utan inbjudan
Svar från Zadina Abayas
Thank you so much for your kind words! We’re thrilled to hear that you loved your abayas and had a great experience with our service. It’s wonderful that the size guide helped you find the perfect fit. We can’t wait to welcome you to our store for more goodies soon! 😊
Love my abaya’s
Love my abaya’s! Bought 6x for salah. The quality, colours, and fit is perfect. I’m 5’5 in height, size 56 is a perfect length without heels. With heels size 58 is the best length, if worn out.
29 oktober 2023
Omdöme utan inbjudan
Svar från Zadina Abayas
Thank you for your feedback! We're so happy to hear that you love your abayas. It’s great to know that the size 56 fits perfectly for you without heels, and size 58 is ideal when worn with heels. We appreciate your support and hope to serve you again soon! 😊
Lovely abayas
Great quality abayas for a really good price, arrived quickly too! The only thing I would say is please check your mailing list settings, I get an email every single day at midnight and its the same email everyday!
21 oktober 2023
Omdöme utan inbjudan
Svar från Zadina Abayas
Thank you for your feedback! We're so glad to hear you're happy with the quality and speed of delivery. We sincerely apologize for the repeated emails and will make sure to check and correct the mailing list settings to prevent this from happening again. We appreciate your understanding and support!
Price was excellent and recieved my…
Price was excellent and recieved my package on time.
17 oktober 2023
Omdöme utan inbjudan
Svar från Zadina Abayas
Thank you for your positive feedback! We're glad to hear that you're happy with the price and timely delivery. We look forward to serving you again soon!
This was my first time ordering and I…
This was my first time ordering and I can't lie, I was quite hesitant as I normally buy these items from shops where I can actually see the product. But this company was amazing, with great quality abayas. I purchased 3 abayas for my daughter and they were the perfect size, such beautiful material and great colours. From ordering online to delivery everything went as smooth as I wanted. Receiving notifications regarding delivery as well.
Thank you for your great service. I will definitely be ordering again.
19 oktober 2023
Omdöme utan inbjudan
Svar från Zadina Abayas
Thank you so much for your wonderful feedback! We're thrilled to hear that your first experience with us was smooth and that you're happy with the quality and fit of the abayas. It's great to know that the delivery process was seamless as well. We appreciate your trust in us and look forward to serving you again soon. Thank you for choosing us!
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