Difficult to return Items are not described clearly The inner slip abaya has slits which wasn't mentioned in description
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought few abayas which were on sale online from this shops website. Items were dispatched quickly. Materials are little on the thin side but nice, soft and flows, would be good for warmer weather.... Se mer
Företaget har svarat
My experience with Zadina Abayas has been great. I ordered the beautiful looking products. These were reasonably priced. Almost immediately of browsing on their website I found what I was looking fo... Se mer
Företaget har svarat
Beautiful work and fair price. I came across the site when searching Abaya for an event and will be definitely be go to from now. Quality work, on time and Alhamdulillah finally classy designs for occ... Se mer
Företagsinformation
Skrivet av företaget
Started in 2014, Zadina Abayas was born to showcase the world the latest modest fashion. Zadina Abayas soon outgrew from a small studio in East London, and opened a boutique on the high street. 181 Green Street, London E7 8JE their flagship store. The label has become known for its glamorous and contemporary style appealing to all women of all ages. It was all about the culture of modest fashion. The modern women who loves fashion and also loves to preserve the culture in its true essence. Zadina is a brand which is built upon many years of research, and was one of the first labels to enable a fusion to create a high end fashion label which is affordable as well. So, if you are looking for a stunning brand to have you look glamorous then, Zadina Abayas is your first and last stop. Learning and Living with the upcoming women, Zadina has become a very strong and famous brand. We have taken this brand to a whole new level with a complete understanding of what a women desires.
Kontaktuppgifter
Storbritannien
- zadinaabayaslondon.com
3,4
Medel
339 omdömen
Ingen aktuell inbjudningshistorik
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick service and the nicest abayas
Quick service and the nicest abayas. Free click and collect was super. I ordered a size 52 basic bottle green abaya. It was a perfect fit alhumdulillah and I just love that colour. Will order again inshaAllah.
3 juli 2024
Omdöme utan inbjudan
Svar från Zadina Abayas
"Thank you so much for your wonderful review! We're thrilled to hear that the bottle green abaya was a perfect fit and that you loved the color. We're also glad that you had a great experience with our service and the free click and collect option. InshaAllah, we look forward to serving you again in the future!"
Good quality abayas and fast delivery
1 juli 2024
Omdöme utan inbjudan
Svar från Zadina Abayas
"Thank you for your feedback! We're glad to hear you're happy with the quality of the abayas and the fast delivery. We appreciate your support and look forward to serving you again!"
Great service and excellent variety
Nice collection, good prices especially when on offer and fast service. I have shopped here several times and would highly recommend purchasing the abayas. Very good quality. Just be mindful not ALL items fit the same way even if they are the same size!
21 juni 2024
Omdöme utan inbjudan
Svar från Zadina Abayas
"Thank you so much for your kind words and continued support! We're thrilled to hear that you've had a positive experience shopping with us and that you love the quality of our abayas. We appreciate your feedback about the sizing and will take that into consideration. Thank you for recommending us, and we look forward to serving you again!"
Basic Slip Dress Navy Blue
Easy ordering & delivered as advised. Dress was just as I wanted & better than website picture & perfect fit so v. happy.
13 juni 2024
Omdöme utan inbjudan
Svar från Zadina Abayas
"Thank you for your wonderful feedback! We're so happy to hear that the dress exceeded your expectations and that it was a perfect fit. We truly appreciate your support and look forward to serving you again!"
Be careful sisters, this is haram
Be careful sisters. Cave sells abayas with belts. Tightening these and showing the shape of your breasts to other men is totally impermissible, and Allah knows best. Don't exchange your deen for dunya.
19 juni 2024
Omdöme utan inbjudan
Svar från Zadina Abayas
Thank you for sharing your concern. It's important for all of us to remain mindful of our values and beliefs in all aspects of life, including our choices in clothing. We appreciate your perspective and encourage thoughtful discussions on how to stay true to our faith. If you have any further questions or concerns, feel free to reach out, and we're here to listen and assist.
Svar från Zadina Abayas
"Thank you for your positive feedback! We're glad to hear that you had a great experience with the quality, delivery, and ease of the process. We appreciate your support and look forward to serving you again!"
Absolutely beautiful!The abayas that I ordered were…
The abayas that I ordered were absolutely beautiful, the sizing, style and the premium quality fabric. Can't wait to place another order.
13 maj 2024
Omdöme utan inbjudan
Svar från Zadina Abayas
"Thank you so much for your wonderful feedback! We're thrilled to hear that you loved the abayas and are happy with the sizing, style, and fabric quality. We can’t wait to serve you again with your next order!"
careful , this is fraud business
I've ordered an abaya in Ramadan for my daughter for £25,before ordering , i double checked the size with the customer service through WhatsApp and gave them the height for my daughter who assured the one i picked was the correct size . when i received the abaya it was short , so i texted them again and they asked me to send it by post and pay the cost for delivery and once they receive it they will refund me the cost including delivery . I did sent it the following day and when they received it they sent me an email saying "there is stain in the abaya!" and they will not refund me . they kept the abaya and the money !
the abaya was too short even to try it , this is there way to steal the money .
20 mars 2024
Omdöme utan inbjudan
Svar från Zadina Abayas
I'm really sorry to hear about your experience, and I completely understand how frustrating this must be for you. This is definitely not the service we want to provide. Your feedback is very important, and I would encourage you to reach out again to customer service, explaining your situation and seeking a resolution. If you'd like, I can help you draft a message to them to address the issue. It's important that your concerns are heard, and we want to make sure you feel valued as a customer.
Fast delivery
Fast delivery, I ordered 2 of the kids basic abayas. Accurate measurements and the material is comfortable. Normally with kids abayas the neck is always big but these are a perfect size.
15 maj 2024
Omdöme utan inbjudan
Bad service
Got 2 abayas with discount ,turned out too tight for size 14 and see through. When I sent back for refund for postage I paid then they removed 5£ discount I had originally received and lowered the refund which meant I paid 10£ for returning back 2 abayas which is very bad. Also when I mentioned that this isn't fit for sale at size 14 ,as you selling it as 1 size fits all. I got a response saying well no one else had an issue!!!! Never using them again, really bad customer service!
25 april 2024
Omdöme utan inbjudan
Svar från Zadina Abayas
"We're really sorry to hear about your disappointing experience, and we truly apologize for the inconvenience. We understand how frustrating it must be when the sizing and refund process didn't meet your expectations. Your feedback is very valuable, and we will take it into account to improve our service moving forward. Please feel free to reach out again, and we would be happy to help resolve this matter for you. We strive to ensure our customers are satisfied, and we appreciate you sharing your concerns."
Ordered black tshirt
Ordered black tshirt. At first unsure of sizing and emailed to get precise measurement but noone answered. Went ahead with an order size large (I am UK 16-18). Arrived today. Fits lovely and style is slimming not the chunky oversized type. Excellent style and fit. Material is good quality and not too heavy. Ordered 2 more tshirts already.
2 maj 2024
Omdöme utan inbjudan
Svar från Zadina Abayas
"Thank you for your great review! We're so happy to hear that the black t-shirt fits perfectly and that you love the style and material. We truly appreciate your feedback and are glad to know that you've already placed another order. We look forward to serving you again soon!"
I was happy with item purchased in April 2024
I was happy with item purchased in terms of material size snd fit . I found them to be very helpful with my what’s app message regarding sizing beforehand . Perfect for umrah
6 april 2024
Omdöme utan inbjudan
Svar från Zadina Abayas
"Thank you for your wonderful feedback! We're so glad to hear that the item met your expectations in terms of material, size, and fit. It's great to know that our team was helpful in assisting you with the sizing for your purchase. We hope it serves you well for Umrah, and we look forward to serving you again in the future!"
Loved this abaya
The delivery was next day MashaAllah and abaya was so beautiful , elegant and comfortable . My daughter loved it ,
10 april 2024
Omdöme utan inbjudan
Svar från Zadina Abayas
"Thank you so much for your lovely review! We’re so happy to hear that the abaya was beautiful, elegant, and comfortable, and that your daughter loved it. We're also thrilled that the delivery was quick. We truly appreciate your feedback and look forward to serving you again in the future, inshaAllah!"
I have a good experience with the…
I have a good experience with the fabric and I think it’s good however I do have one issue.That one issue is that I have to pay postage every time I order in the uk.So I think that in the uk postage should be free. Before ordering I sometimes think about it.I am requesting that you remove paying for postage within the uk.Thank you
4 april 2024
Omdöme utan inbjudan
Svar från Zadina Abayas
Thank you for your valuable feedback! We're glad to hear that you're happy with the fabric and the quality of your purchase. We understand your concern regarding postage fees, and we appreciate your suggestion. While we don’t currently offer free shipping in the UK, we will definitely take your request into consideration as we continue to improve our services. Thank you for sharing your thoughts, and we look forward to serving you again!
Bad quality items and awful customer service
I have shopped here for many years and I shop monthly at the store, however recently the quality of items has been awful. The sizes are no longer consistent and the material has bobbled after just one wear. We bought niqab hijabs for umrah that you can’t wear as niqab hijabs as your hair becomes exposed, so completely useless. Returned them but they told me they’re not faulty, so wouldn’t refund postage. Very bad business practice for an Islamic company, you’re ruining your akhirah for a few pounds. My family and I will never shop here again, they’ve lost good customers. I would rather pay a bit more and shop at places like Hayah Al-Muslimah for excellent quality and customer service.
2 december 2023
Omdöme utan inbjudan
Svar från Zadina Abayas
We’re truly sorry to hear about your recent experience, and we sincerely apologize for the issues you've encountered with the quality, sizing, and customer service. We completely understand your disappointment and the frustration it has caused. This is certainly not the level of service we aim to provide, and your feedback is incredibly valuable to us. We want to make things right and encourage you to reach out to our customer service team with your concerns so we can address them appropriately. Your satisfaction and trust are very important, and we appreciate your honesty in helping us improve.
First time buying Abayas!
First time buying Abayas and I’m so glad I took a chance and ordered online with this shop. Great quality material. Looks amazing on. True to size. Delivered quickly in time for Eid. I’m so happy with my abayas and long jersey scarf. There are many colours to choose from too . Love it!
2 april 2024
Omdöme utan inbjudan
Svar från Zadina Abayas
Thank you so much for your wonderful review! We're thrilled to hear that your first experience with us was a success and that you're happy with the quality, fit, and selection of colors. We’re also glad everything arrived on time for Eid. Your satisfaction means a lot to us, and we can’t wait to serve you again in the future!
I ordered 3 abayas to wear on umrah and…
I ordered 3 abayas to wear on umrah and ordered the usual 54 size, however I had to give them all away and buy new ones as these were too tight! Won’t be buying again and will not recommend!
4 mars 2024
Omdöme utan inbjudan
Love my abaya
Love my abaya. The quality is amazing and delivery was pretty fast. Will deffoo be ordering again.
9 april 2024
Omdöme utan inbjudan
Svar från Zadina Abayas
Thank you so much for your lovely review! We're thrilled to hear that you love your abaya and are happy with the quality and delivery speed. We look forward to serving you again and appreciate your support!
Quality
Is my first time purchasing from you I love the quality of my abaya, will definitely purchase other color
8 april 2024
Omdöme utan inbjudan
Svar från Zadina Abayas
Thank you for your kind review! We're so glad to hear that you love the quality of your first abaya. We look forward to serving you again and are excited to help you find more colors in the future!
Svar från Zadina Abayas
Thank you for your feedback! We're glad to hear that the quality met your expectations. We appreciate your support and look forward to serving you again!
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