youswim.com Omdömen 

124
TrustScore 4 av 5

4,2

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

This company is amazing. I love their approach to body inclusivity. I had some unexplained damage to a bathing suit that I purchased a year ago. I sent an image of the damage to the company and they p... Se mer

Betygsatt 2 av 5 stjärnor

I've purchased at least 4-5 swimsuits over the last few years, and although I have really loved the suits themselves, the lack of customer service has left me feeling uncomfortable with recommendi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I reached out via email about an issue with my swimsuit that almost had me in tears. I was pleasantly surprised to get an email back within 24 hours (most companies take days, if ever). Jake was SO k... Se mer

Betygsatt 5 av 5 stjärnor

i don’t even know where to start. number one these bathing suits are incredible, i own four. the sizing the material the quality are all outstanding. beyond that you swim has the BEST customer servic... Se mer

Företagsinformation

Skrivet av företaget

We’re on a mission to turn the tide on standard, inflexible sizing. With two magical sizes adapting to fit a dozen traditional ones, we’re creating swimwear that supports our bodies as they are. Our mission: To design swimwear for the body you're in. At Youswim, we understand that our bodies are fluid. We design swimsuits that meet us where we are, empowering our community to celebrate our unique and ever-changing bodies.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

124 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 28 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(124)

36 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Youswim yum yum

I love my youswim one piece. It makes me feel confident and secure, and it looks cute under shorts/pants with an open blouse. I will definitely buy another cut in the future !!! I can’t wait to wear it while pregnant, also!

6 augusti 2024
Omdöme utan inbjudan
Logotyp för youswim.com

Svar från youswim.com

Hey Natalie!

We are so thrilled to hear you feel so great in your Youswim!

Thank you so much for this kind review and for your continued support 💖 💖 💖

Betygsatt 5 av 5 stjärnor

Very fast shipping

Very fast shipping! I love the suit and can’t wait to wear it for years to come :)

21 juni 2024
Omdöme utan inbjudan
Logotyp för youswim.com

Svar från youswim.com

Thank you so much for this lovely review, Anna! We are so pleased you love your Youswim 💖 ❤️

Betygsatt 5 av 5 stjärnor

Best swimsuit!

The most amazing swimsuit I’ve ever worn! It doesn’t even feel like you’re wearing anything and fits your body perfectly. Cannot recommend enough. I got the eva two piece with standard bottoms and it’s the right amount of coverage to make you feel comfortable. I will be ordering again

1 augusti 2024
Omdöme utan inbjudan
Logotyp för youswim.com

Svar från youswim.com

Wow, thank you so much for this wonderful review, Fiona! We are so happy to hear you feel so great in your Youswim 🥰

Thank you so much for your support! ❤️

Betygsatt 1 av 5 stjärnor

Extrem hohe Zollgebühren! Retoure Selbstzahlung!

Ich bin wirklich verärgert über undurchsichtige Bestellabwicklung. Das zusätzlich 50 Euro Zollgebühren dazu kommen für Deutschland erscheint nicht beim Bestellprozess. Ich hätte mich bei den eh schon sehr teuren Preisen dagegen entschieden... Nun sitzt der Badeanzug auch nicht gut und ich muss ihn erneut selbstzahlend (12 Euro!) zurückschicken. Ein Umtausch gegen ein anderes Produkt ist nicht möglich. Das ist wirklich blöd und sehr schlecht organisiert. Im Kleingedruckten auf der Website steht dann das Zollgebühren anfallen können, allerdings nicht in welcher Höhe. Nicht Kundenfreundlich.Sehr Schade, ich hätte sehr gerne den Bikini im Umtausch bestellt. Aber wiederholt so viel Zoll zu zahlen geht einfach gar nicht.

17 juli 2024
Omdöme utan inbjudan
Logotyp för youswim.com

Svar från youswim.com

Hi there, thank you for your review, and we're very sorry to hear you were disappointed with your experience and unhappy with your suit! We're also disappointed that our lovely customers in the EU have been charged such high customs fees since Brexit 😔 we have a note about this in our FAQs but can appreciate this might have been missed! While we have no control over the fees the destination country's border agency charges, we would be very happy to facilitate a free return or exchange for you! It's really important to us that you love your Youswim ❤️ please drop our customer care team a message at hello@youswim.com and we can sort this out for you 😊

Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service - after a previous issue with my product I got in touch with the team and they went above and beyond to make sure I was satisfied. Thank you youswim!

27 juni 2024
Omdöme utan inbjudan
Logotyp för youswim.com

Svar från youswim.com

We're so pleased we were able to help and make things right, Jessie! Thanks so much for your lovely review and support ❤️

Betygsatt 5 av 5 stjärnor

Incredible Customer Service

First off the suit is incredibly comfortable and flattering - having some ‘give’ is a really nice feature in a bikini!!
Mostly I want to speak to the customer service. I noticed a couple spots on my top that seemed to have lost their shirring and were thinner, despite trying to be very careful and not wring out the suit when wet. I’ve had this suit for 6 ish months and wear it very regularly.
I emailed YouSwim about it asking if there was anything I could do to fix it, and they responded that they’d send me a new one!! Quick and helpful customer service is kind of rare these days so it was pretty refreshing. Worth the money knowing not only are you getting a great bathing suit but also that you’ll be taken care of should there be issues.

22 maj 2024
Omdöme utan inbjudan
Logotyp för youswim.com

Svar från youswim.com

Thank you so much for this lovely review, Elizabeth! It really means so much to us ❤️ ❤️

Betygsatt 3 av 5 stjärnor

Feels and looks great, but quality lacking

I bought an Aplomb swimsuit in Feb 2023. The cut is flattering; the material feels super luxurious and it is in all respects much nicer to wear than ordinary lycra suits. I've been generally super happy with it, even with the cumbersome care instructions (not wringing it out, not rolling it up in a towel etc) and long drying time. After a three-day stint at the beach over summer last year and a handful of trips to the local swimming pool this spring, the elasticity has totally gone from several areas on the front of the swimsuit, leaving sagging patches in the material. As other reviews have noted, this is disappointing, especially as these swimsuits are not cheap. I would have expected it to last at least two summers given the amount of wear it's had.

14 maj 2024
Omdöme utan inbjudan
Logotyp för youswim.com

Svar från youswim.com

Hi there, thanks for your review and we're so sorry to hear about the trouble with your Youswim! With the right care, we know and expect your swimsuit to last you many summers. It sounds like you have taken good care of your suits and so our customer care team would love to look into this for you and make this right 😊 please reach out to us at hello@youswim.com ❤️

Betygsatt 5 av 5 stjärnor

love youswim, cute suits great service

shipping is always super fast, even internationally. customer support + marketing is great and they have the best products!

23 april 2024
Omdöme utan inbjudan
Logotyp för youswim.com

Svar från youswim.com

Thanks so much, Jocelyn! We are so thrilled to hear you were pleased with everything ❤️ ❤️

Betygsatt 5 av 5 stjärnor

First purchase with Youswim!

First purchase with Youswim and so far, so good! I purchased because I was intrigued about the bathing suit only having two sizes and forming to ones body. I bought the Zera in Espresso. Beautiful color, and the fit is cozy. After it arrived I washed it per the instructions given, and didn't have any issues with it loosening up. I've been wearing it around the house; preparing for summer!

5 april 2024
Omdöme utan inbjudan
Logotyp för youswim.com

Svar från youswim.com

Thank you so much for your lovely review, Cari! Your support means so much to us ❤️

Betygsatt 5 av 5 stjärnor

Love the suit and the company…

I love everything about my new bathing suit from YouSwim. The fabric, color, style are gorgeous and fit me perfectly (Age 54, 150 pounds, 5’5”). Also, shipping and packaging were very well done. TY! Just the best💙

10 april 2024
Omdöme utan inbjudan
Logotyp för youswim.com

Svar från youswim.com

Thanks so much for your lovely review, Jeni! We're so happy you feel so fab in your Youswim ❤️

Betygsatt 5 av 5 stjärnor

Gosh where do I begin… I have been…

Gosh where do I begin… I have been eyeing YouSwim for TWO YEARS. Thinking long and hard whether I should spend the money. I made the move I order the suit and my god! If I knew then what I knew now! I love my suit!!! It’s the comfiest, yummiest, sexiest swimmie I’ve ever put on. Buy it !!! Buy it now !!! In every color!!!!

10 april 2024
Omdöme utan inbjudan
Logotyp för youswim.com

Svar från youswim.com

Thank you so much for your epic support, Natalia!! We are so lucky to have such an incredible community around us ❤️

Betygsatt 5 av 5 stjärnor

Best bikini!

I ordered a youswim bikini after years of wanting to but not pulling the trigger and I am so happy I did. I love the fit - it’s so comfortable and I can’t imagine wearing another bathing suit.

31 mars 2024
Omdöme utan inbjudan
Logotyp för youswim.com

Svar från youswim.com

We are so happy to hear this, Shannon! Thanks for taking a chance on us, and we are so thrilled you love your Youswim 💕

Betygsatt 5 av 5 stjärnor

I can’t stop buying these swim suits

I can’t stop buying these swim suits. They are my most complimented swim suits. Guaranteed you will be the IT GIRL whether you’re at the pool, at the beach,or hanging out at the lake. They make anyone a someone and you will be stunning. My favorite is the aplomb high waisted suits. I feel like a total babe!

9 april 2024
Omdöme utan inbjudan
Logotyp för youswim.com

Svar från youswim.com

Love to hear this, Kenda! We are so thrilled you feel so fab in your Youswims 🥰
Thank you for your amazing support!

Betygsatt 5 av 5 stjärnor

Just received my suit and it is silky…

Just received my suit and it is silky soft. I can’t way to wear it on our upcoming out of country adventure. I have troubles sizing because of my varying sizing on top and bottom so I am thrilled to find youswim.

3 april 2024
Omdöme utan inbjudan
Logotyp för youswim.com

Svar från youswim.com

Thank you so much for your review, Micah! We are so happy to hear you love your suit and hope you have a great time on your upcoming trip ❤️

Betygsatt 3 av 5 stjärnor

I love my Youswim bathing suits but…

I love my Youswim bathing suits because they’re so comfy and really do work with fluctuating bodies. I own about six but I will say they are pricey and they don’t seem to last that long. stretching out at points. Seem to get 2 seasons out of them. Love the idea. Wish quality was a better.

8 april 2024
Omdöme utan inbjudan
Logotyp för youswim.com

Svar från youswim.com

Hi Jennifer,

Thank you for your review, and we're really sorry to hear about the trouble with the suits! This doesn't sound normal and certainly doesn't meet the standards we know and expect from our suits. We would love to look into this and make this right for you 😊

Our customer care team has reached out via email 💖

Betygsatt 5 av 5 stjärnor

My favourite bathing suits of all time!

My favourite bathing suits of all time!

I've collected several youswim bathers over the years, and nothing compares. Not only are they superbly flattering and comfortable, I also love how they tag along for the ebbs and flows of our bodies. My bathers have lasted me years, and keep everything secure while sunbathing, swimming or playing at the beach. could not love this brand any more !!

8 april 2024
Omdöme utan inbjudan
Logotyp för youswim.com

Svar från youswim.com

Thank you for this incredibly kind review, Emma! We are so happy to hear you have been loving your Youswims for many years now 💕
Thanks so much for your support!

Betygsatt 5 av 5 stjärnor

Love my YouSwimmers

Love my YouSwimmers. They are super comfy and have kept their shape for a few years now!

13 mars 2024
Omdöme utan inbjudan
Logotyp för youswim.com

Svar från youswim.com

We are so happy to hear you are loving your Youswim, Sophie! Thank you so much for your lovely review and support! ❤️

Betygsatt 5 av 5 stjärnor

Love this brand

Love this brand! Amazing range of colours & shapes which have adapted to my body as it's changed. Can't wait to add to my youswim collection!

27 februari 2024
Omdöme utan inbjudan
Logotyp för youswim.com

Svar från youswim.com

Hey Rebecca! Thank you so much for your lovely review. Your support really means so much to us 💖 💖

Betygsatt 2 av 5 stjärnor

Bad quality

I loved Youswim, they are so comfortable and flattering, also great for anyone with a long torso! However, for how much they cost the quality is quite poor. My Youswim has lasted two summers and is now unwearable, the material stretches out (myself, my partners and my friends have all done this). I loved this swimsuit so much it’s disappointing I can’t wear it anymore. They offered me a 15% discount, but for the cost knowing it doesn’t last I’m not sure it’s worth it.

8 februari 2024
Omdöme utan inbjudan
Logotyp för youswim.com

Svar från youswim.com

Hi Isabella, Thank you for your review, and we're really sorry for the trouble here! This isn't the standard we expect from our suits 😔. We certainly know our suits to last for many summers, with the right care! As your suit was purchased in 2022, we were only able to offer a 25% discount code. We understand your disappointment and would appreciate the chance to make this right. Please reach out to our customer care team ❤️

Betygsatt 4 av 5 stjärnor

I love their suits

I've ordered three times from this company, for a total of four swimsuits: two for me (50s), one for my daughter (20s) and one for my Mom (80s). All three of us love our swimsuits, and I had zero issues with delivery of any of the orders - in fact though I was ordered from a British company, the suits arrived to the east coast of the USA very quickly, far faster than the promised delivery time. I've worn my suits in swim pools, a spa, and at the beach, and been very happy with them each time. What I like about the suits is that the lack of structure makes it feel almost as if you're wearing nothing: no tugging or worrying about your suit, but you're still covered up. The only reason I don't give this company a full five stars is that they are pricey, so maybe from a value for money perspective they're more four stars. But I've been very happy.

17 augusti 2023
Omdöme utan inbjudan
Logotyp för youswim.com

Svar från youswim.com

Thank you so much for this incredibly kind and thoughtful review! This is so brilliant to hear, and we are so thrilled that you, your daughter, and your mum all love their Youswims ❤️ Thank you so much for your amazing support!

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