I have been having my windows cleaned by Your Local for some time now, and I am very happy with the service. I always receive a reminder text message the day before cleaning, and my invoice is also al... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very friendly and competent young lady named Denisa did our windows and doors. She navigated a quite complex series of windows and obstacles and managed to still do a great cleaning job. Well done.
Företaget har svarat
Well I got signed up for my windows that was good .then first clean was good .the second clean got canceled and today they took payment and the window cleaner did not turn up I have been in all day... Se mer
Företaget har svarat
Signed up via a salesman at the door. But wanted to delay first clean until October. Did this online, but after 5 days nobody contacted me. So I cancelled my account. Today I have just received a mess... Se mer
Företagsinformation
Skrivet av företaget
Our goal is simple: to build the UK’s best window cleaning business—one that people are proud to be part of.
Kontaktuppgifter
Unit 6a, New Market Lane, LS90SH, Leeds, Storbritannien
- Info@yourlocal.com
- yourlocal.com
Our Services
3,5
Medel
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Joshua did a fantastic job on my…
Joshua did a fantastic job on my windows I'm so happy with them x
7 juli 2026
Omdöme utan inbjudan
Svar från Your Local
We're so happy to hear that you are pleased with the fantastic job done on your windows! Thank you for your kind feedback.
Joshua sorted mine today looks good no…
Joshua sorted mine today looks good no issues 👌
8 juli 2026
Omdöme utan inbjudan
Svar från Your Local
We're delighted to hear that everything looks good and that you had no issues. Thank you for your kind feedback!
Svar från Your Local
We're delighted to hear that the window cleaning met your expectations and that a brilliant job was done. Thank you for your kind feedback!
Cancelled first appointment once and…
Cancelled first appointment once and second time for appointment did not turn up .
Trying to get hold of both Mobile number and the Number on the pamphlet during office hours led to no success.
Total waste of time even asking for new bussinass if they cant keep their side of the offer.
Will be cancelling this .
M.Y. Taylor Lutterworth.
8 juli 2026
Omdöme utan inbjudan
Svar från Your Local
Good morning Joseph, thank you for your feedback. We are very sorry to hear about the cancelled appointments and the difficulty you experienced trying to reach us. This is certainly not the experience we want for our customers, and we understand your frustration. if you could please email your contact details to me at lyndseywilkinson@youelocal.com and we can look into this further.
Many thanks
The local window cleaners are great…
The local window cleaners are great always cheerful and professional
10 november 2025
Svar från Your Local
We're so pleased to hear that our local window cleaners are always cheerful and professional! Thank you for your positive feedback.
Joshua always does a good job and…
Joshua always does a good job and always let's me know when he's coming
7 juli 2026
Omdöme utan inbjudan
Svar från Your Local
We're so glad to hear about your positive experience! We appreciate you taking the time to share your kind feedback with us.
Great service
Great service. Joshua got the job done quickly with no fuss. Thanks
6 juli 2026
Omdöme utan inbjudan
Svar från Your Local
We're so glad to hear that the service was great and that the job was completed quickly and efficiently. Thank you for sharing your positive experience!
Happy customer as usual thanks Joshua😊
6 juli 2026
Omdöme utan inbjudan
Svar från Your Local
We are so happy to hear that you are a satisfied customer! It's wonderful to know that our team is consistently providing great service.
Joshua on the Runcorn round is such a…
Joshua on the Runcorn round is such a lovely lad and he does a great job cleaning my windows. Highly recommended 🙌
7 juli 2026
Omdöme utan inbjudan
Svar från Your Local
We're delighted to hear that you're so happy with the window cleaning service and that you highly recommend it! We appreciate your kind words.
Excellent clean done fast.
7 juli 2026
Omdöme utan inbjudan
Svar från Your Local
Thank you for your kind words! We're so pleased to hear that you found our service to be excellent and efficient. We appreciate you taking the time to share your positive experience.
Wayne did an amazing job I would…
Wayne did an amazing job I would definitely recommend!!
6 juli 2026
Omdöme utan inbjudan
Svar från Your Local
We're so happy to hear you had such a positive experience! Your recommendation means a lot to us.
Dean Bates attended the site promptly…
Dean Bates attended the site promptly at 8.00am as we opened. Very friendly and worked really hard as Cliff House is a difficult building to clean, as we are over looking the sea and the windows get covered in sand.
Nothing was too much trouble for him!!
3 juli 2026
Omdöme utan inbjudan
Svar från Your Local
We're so pleased to hear about your positive experience! It's wonderful to know that our team member was prompt, friendly, and worked diligently, especially with the challenges of a seaside location. We appreciate you acknowledging their hard work.
Svar från Your Local
We are so happy to hear you had such a perfect experience with us! We truly appreciate your kind words.
One star because you’re not allowed to…
One star because you’re not allowed to put none. Absolutely sh/t didn’t turn up, can’t log in to the account to cancel it. If you’re reading this PLEASE DONT WASTE YOUR TIME. honestly waste of money think there just farming for your details.
5 juli 2026
Omdöme utan inbjudan
Svar från Your Local
Thank you for sharing your feedback Paul. We are truly sorry to hear about the frustrating experience you've had with our service and your account. We understand your disappointment when a service doesn't turn up and the difficulty you faced trying to manage your account. This is certainly not the impression we want to leave. We would like to investigate this further for you.
A very good at he's job
A very good at he's job. Friendly and pleasant
3 juli 2026
Omdöme utan inbjudan
Svar från Your Local
We're so glad to hear that you had such a positive experience! It's wonderful to know that our team member was friendly and pleasant. Thank you for your kind words!
What a fantastic service we've had with…
What a fantastic service we've had with your window cleaner Joshua
A super friendly.. helpful and positive person who also sorted out my payments as I was paying too much for the services
Happy to have him clean our windows
3 juli 2026
Omdöme utan inbjudan
Svar från Your Local
We are so pleased to hear about your fantastic experience! It's wonderful to know that our team member was friendly, helpful, and positive, and that they were able to assist with your payments. We appreciate your kind words.
If I could give zero stars
If I could give zero stars, I would!
It all started with a canvaser that came to my door selling the service. He told me, I could book my cleans whenever it suited me, what a massive lie this was!! I take it he worked on commission. To date, I have not only never booked a clean, but have had people turn up unannounced to clean, but they say it says only the front, which is just two windows. They’ve never actually cleaned any, as I’ve stopped them, but they’ve tried taking money from my account on multiple occasions. I emailed and called them to cancel, explaining all of the above.
I even have an email saying my service is cancelled, yet they’re STILL trying to take money! Lucky, I used a bill account and not my savings!
I’ve just spoken to my bank and they’ve been brilliant and blocked them from stealing from me for a service I never received and that was mis-sold!
Please be VERY wary when signing up to this awful company!
4 juli 2026
Omdöme utan inbjudan
Svar från Your Local
Good morning Nicky, we are truly sorry to hear about your frustrating experience, from the initial misrepresentation by the canvasser to the unauthorized attempts to charge your account. We understand your anger regarding the unannounced visits and the ongoing billing issues despite your cancellation. We are actively investigating these serious concerns to prevent similar situations in the future.
3rd July
3rd July.
I’ve recently changed over to a new company for my window cleaning, I’m very pleased I did.
Wayne is a very polite and professional cleaner.
Thank you
3 juli 2026
Omdöme utan inbjudan
Svar från Your Local
We're so happy to hear that you're pleased with your decision to switch to our company for your window cleaning needs! We appreciate your kind words about our professional service. Thank you!
Absolutely disgusted
Absolutely disgusted, to be honest. First, clean, and they are worse than before! The guy who came is obviously a cowboy with absolutely no pride in his work and then lied to the customer service rep who rang him. Wasn't happy with the customer service attitude at all. The guy wasn't interested in doing a proper job at all, zero interest in his job, and to lie after is just beyond it!!!! Not paying for such a bad job!!!!
Please
2 juli 2026
Omdöme utan inbjudan
Svar från Your Local
Good morning Pete, I am truly sorry to hear about your experience and the issues you encountered with the cleaning service. It's disheartening to learn that the results were not up to your expectations and that you felt the service was unprofessional. From looking at your profile i can see you have already spoken with my colleague and your next clean is scheduled.
If we can help any further at all Pete, please do not hesitate to contact us on 0333 000 2012.
Joshua did a great job
2 juli 2026
Omdöme utan inbjudan
Svar från Your Local
We are so glad to hear that you had such a positive experience with us. We truly appreciate your kind words.
Detta är Trustpilot
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