Youloveprint Omdömen 

193
•
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

What a great experience. The printing was perfect. However they got delivered to the wrong address, a computer glitch glitch but then my order went missing. How the customer service team were great an... Se mer

Betygsatt 5 av 5 stjärnor

Superb quality - we were completely blown away - fantastic - thank you. We'll definitely be using you again for our newsletter - just wish we could give more than 5 *****

Betygsatt 5 av 5 stjärnor

Once again, a great experience. An excellent customers service that answer promptly phone calls and emails when guidance is needed. Straight forward form to fill in and upload. Excellent printing job,... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We had a confused and unclear client that caused us lots of problems. So when we chose youloveprint.co.uk (for price and delivery — better than anyone else) we didn't know what to expect. It turned ou... Se mer

Företagsinformation

  1. Tryckeri
  2. också i
  3. Digitaltryck
  4. Grafikaffär

Skrivet av företaget

YouLovePrint is the online division of the Pureprint Group, one of the most sustainable and high quality companies in the world. As an actual manufacturer, clients can be assured we are directly responsible for the production of their projects, with everything being printed in our East Sussex factory. Our group is CarbonNeutral® and works with an ISO14001 Environmental management system. All products are printed on FSC® paper and all dry waste associated with production is diverted from landfill. We print using HP-Indigo digital and Heidelberg Speedster lithographic offset presses, with all associated binding carried out in our own factory. We work with individuals and large corporate and are delighted to produce projects of all values. Our proactive customer service team is always very happy to work with clients so that they get the very best results.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

193 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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4,8

Alla omdömen

(193)

30 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Great Support

Great understanding and support from Neil in preparation for printing my book.

16 mars 2025
Omdöme utan inbjudan
Logotyp för Youloveprint

Svar från Youloveprint

It was our pleasure :)

Betygsatt 5 av 5 stjärnor

Great team and great results

Great team to work with, Ed and Neil great people very helpful and supportive
Extremely happy with the outcome and great quality of production
I will work with them again and will recommend them 100 per cent

17 februari 2025
Omdöme utan inbjudan
Logotyp för Youloveprint

Svar från Youloveprint

Such a great review, thank you Ivel. We look forward to working with you again!

Betygsatt 5 av 5 stjärnor

I would definitely recommend the team…

I would definitely recommend the team at You Love Print. We used them to print our wedding invites and not only were they great value, the quality was amazing as well.

The free card swatches they sent out were incredibly helpful as well - and so many places don't provide them which seems wild! I also made a load of wrong orders and the team (Ed and Neil were the people I spoke to) were so kind and patient and refunded the incorrect orders immediately.

All in all, I would definitely use You Love Print again and would 100% recommend them!

21 februari 2025
Omdöme utan inbjudan
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Svar från Youloveprint

Thank you Hollie for the kind words and good luck for your big day!

Betygsatt 5 av 5 stjärnor

Exceptional Customer Service

I have only just ordered so no idea about the product just yet but the customer service I’ve received has been nothing short of excellent, thank you Neil for all your help in getting my design ready and helping me to get it just right, 6 stars if I could give it

Follow up…

Items delivered and they are perfect 👌🏻 incredible quality compared to vista and I’ve recommended them to so many people

18 februari 2025
Omdöme utan inbjudan
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Svar från Youloveprint

Thanks Kevin - we like 6 stars!

Betygsatt 5 av 5 stjärnor

Great Service!

Professional, Expedient and Stunning quality of work. Thank you YLP team.

14 januari 2025
Omdöme utan inbjudan
Logotyp för Youloveprint

Svar från Youloveprint

Its our pleasure Thomas. So happy you are pleased with the project :)

Betygsatt 2 av 5 stjärnor

Not for large scale prints

Not for large scale prints

There were multiple problems with my A2 print, arrived late, then in insufficient packaging so bent, they resend it, it was too small and there was a mark on it. They did refund me, but I feel for a large art print I will go elsewhere.

23 oktober 2024
Omdöme utan inbjudan
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Svar från Youloveprint

Hi Emma. We are sorry that the purchase of your Giclee prints didn't go well. We send out many thousands of packages every week and very occasionally these get damaged in transit - its always a balance of making the packaging effective whilst also keeping it affordable. Also, your order in October was one of our first Giclee ones on new equipment and I am confident that if you will give us a chance on future projects you will enjoy a different and much improved experience.

Betygsatt 5 av 5 stjärnor

Tribute book

I used YLP to print a tribute book for a family member. Great service by YLP, especially being able to order smaller quantities.

30 december 2024
Omdöme utan inbjudan
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Svar från Youloveprint

Thank you James - we're very pleased you had a great experience

Betygsatt 5 av 5 stjärnor

A fabulous company

A fabulous company! Couldn't recommend enough. A special thankb you to Neil for all his help with my special hardcover book. Communication was fantastic - he really went out of his way to help me with my product. Brilliant! Will be recommending to friends and family.

16 januari 2025
Omdöme utan inbjudan
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Svar från Youloveprint

Thank you Spence - Neil will delighted to hear this :)

Betygsatt 5 av 5 stjärnor

Cracking value and finished product

I priced up options with different suppliers for personalised books and YLP came up the best value, which made me a little suspicious of overall quality.

However their reassurance that all artwork is checked over and their advice given on their recommended paper type and GSM to suit my requirements resulted in a brilliant end product.

Neil and Ed were great to deal with and the delivery came just in time for my classes where I was handing the books out.

7 januari 2025
Omdöme utan inbjudan
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Svar från Youloveprint

Thanks Craig for the feedback - so pleased that your initial suspicions were unfounded and that the quality was so well received.

We hope to see you back on the site soon for other projects

Betygsatt 5 av 5 stjärnor

Look no further for your printing needs. Great company

The customer service from Neil was next level. He was understanding, compassionate and decisive, getting my dads funeral order of service printed super quick. He also advised on the type of paper to get the best quality product and the leaflet looks lovely. I would have no hesitation in recommending the company for your printing needs. Youloveprint are also competitively priced

23 december 2024
Omdöme utan inbjudan
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Svar från Youloveprint

Thank you very much for this review. Such a sad time and we're pleased to have been able to make this part of your many tasks just a little easier.

Betygsatt 5 av 5 stjärnor

High quality and efficient!

Thank you Neil and team for the very high quality prints of my mum-in-laws recipe books. Really special to give to the family at Christmas after she passed. And for helping me with the design I had no idea about!

24 december 2024
Omdöme utan inbjudan
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Svar från Youloveprint

Such a nice project and we're delighted that they helped this significant Christmas.

Betygsatt 5 av 5 stjärnor

Amazing quality and good prices

Amazing quality and good prices. Really good customer service. Telephone answered straight away and so good to be able to use a UK base company. Thank you. I recommend you to everyone.

11 december 2024
Omdöme utan inbjudan
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Svar från Youloveprint

Great feedback - our customer services team is based in same Sussex factory as our printing presses. We hope to see you back again soon.

Betygsatt 5 av 5 stjärnor

I contacted YLP recently to help me…

I contacted YLP recently to help me with a diary creation. They were extremely helpful and their suggestions enabled me to make sensible decisions with the cover design. I would recommend YLP to anyone.

28 november 2024
Omdöme utan inbjudan
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Svar från Youloveprint

Thanks Steve - great to hear and looking forward to working with you on future projects

Betygsatt 3 av 5 stjärnor

Great Print, all orders completed late

I have placed a number of orders with youloveprint and the help i have had to check files are correct and the print will come out as i want and expect is second to none. I can't fault the print quaility and the book production service. However every single order i have placed I have had to chase as none of them have been shipped on date which was stated when placing the order resulting in every order arriving many days later than expected. I have even tried to use the express service and that seems to make no difference as I was told it has not been applied and my order was being processed as standard order. Not having ordered processed in the expected time causes me many issues with planning work.
Everytime i chase the order i am told we are seasonally unsusally busy, if thats the case then put longer times for dispatch on the website so can know when to expect work. I am considering needing to find another printers who can deliver work in the time they specifiy.

28 november 2024
Omdöme utan inbjudan
Logotyp för Youloveprint

Svar från Youloveprint

Hi Jono.

Thank you for taking the time to post this. Its a bitter sweet review for us - we are delighted you are happy with the product you have received but of course we are disappointed we weren't able to despatch them on the estimated dates.

We removed the Express option when it became apparent we were busier than expected but unfortunately there were some orders already in flight which were placed before this happened. I apologise that this has effected your planning and will reach out to you by email to continue this dialogue.

I hope that the experience doesn't prevent you from returning to YouLovePrint - we are passionate about the work we do and would welcome the opportunity to demonstrate that we more usually do hit our estimated dates.

Betygsatt 5 av 5 stjärnor

Great cookbook

This was our first time in printing a book. We made a family cookbook with each of us contributing a recipe. The result is a really classy paperback book which is lovely to hold. We used YLP because the price for our run of 25 was very very reasonable. The quality of their customer service, price and product are excellent. Thank you very much Neil and Ed and all involved.

18 november 2024
Omdöme utan inbjudan
Logotyp för Youloveprint

Svar från Youloveprint

Thanks Annie for such a great review! Family cookbooks are a great way to collaborate and like phonebooks something to treasure forever.

Betygsatt 5 av 5 stjärnor

I will definitely recommend YLP

I ordered a hard cover print of a book I created. There were issues with the design I submitted but Neil from YLP provided great aftersales support to guide me how to fix my cover. I was going backwards and forwards with questions but the end result was great. I received the printed book and the quality was excellent. I will definitely recommend YLP.

22 oktober 2024
Omdöme utan inbjudan
Logotyp för Youloveprint

Svar från Youloveprint

Such a nice review. We are always happy to spend time with clients to make sure their product is as good as possible. Not only are we passionate about our work, we see this time as an investment in our clients and the relationship with us. We hope to see you back again with future projects :)

Betygsatt 5 av 5 stjärnor

Excellent customer service

My contact was Neil and he was extremely patient and kind with my mistakes in the pdf (they e-mail proofs after the order has been placed - I needed three or four new uploads to get it right and he was very kind about it). I have ordered from them before and the quality is very good, the delivery is quick and reliable, and the price is the BEST.

24 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I use YLP to print children's books

I use YLP to print children's music books in runs of 50-100. These guys are legends and can't recommend them highly enough. Excellent products, excellent communication, top job every time. Thank you Ed, Neil and co.!

21 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant customer service!

This is my first time sending artwork off to print and Neil at You Love Print has been so patient with me. He’s checked my work, suggested edits and when I haven’t been able to do the changes myself (because I’m a wally), he’s made the edits for me which he really didn’t have to do. Customer service above and beyond!!
Excited to get my prints now.

19 oktober 2024
Omdöme utan inbjudan
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Svar från Youloveprint

We love to hear shoutouts for our customer services team. Thank you Sharon and hope to see you again soon :)

Betygsatt 5 av 5 stjärnor

Best booklet printers

I was late to order 200 booklets (ordered on Saturday but needed them for Thursday), and I kept calling daily to see if there's an update and if I can pay extra to get them prioritised in production.

The guys didn't want to accept money to prioritise it (so as to not detriment their other clients (fair enough)), but said they'll try their best to get it to me by Friday.

They arrived Thursday morning.

Absolutely greatful for the team and their efforts, really polite and helpful, and saved the day. 10/10.

Booklets themselves are super premium quality, well printed, colours pop. 20/10.

10 oktober 2024
Omdöme utan inbjudan
Logotyp för Youloveprint

Svar från Youloveprint

Thank you for the very positive comments. We hope to work with you again!

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