Youloveprint Omdömen 

193
•
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

What a great experience. The printing was perfect. However they got delivered to the wrong address, a computer glitch glitch but then my order went missing. How the customer service team were great an... Se mer

Betygsatt 5 av 5 stjärnor

Superb quality - we were completely blown away - fantastic - thank you. We'll definitely be using you again for our newsletter - just wish we could give more than 5 *****

Betygsatt 5 av 5 stjärnor

Once again, a great experience. An excellent customers service that answer promptly phone calls and emails when guidance is needed. Straight forward form to fill in and upload. Excellent printing job,... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We had a confused and unclear client that caused us lots of problems. So when we chose youloveprint.co.uk (for price and delivery — better than anyone else) we didn't know what to expect. It turned ou... Se mer

Företagsinformation

  1. Tryckeri
  2. också i
  3. Digitaltryck
  4. Grafikaffär

Skrivet av företaget

YouLovePrint is the online division of the Pureprint Group, one of the most sustainable and high quality companies in the world. As an actual manufacturer, clients can be assured we are directly responsible for the production of their projects, with everything being printed in our East Sussex factory. Our group is CarbonNeutral® and works with an ISO14001 Environmental management system. All products are printed on FSC® paper and all dry waste associated with production is diverted from landfill. We print using HP-Indigo digital and Heidelberg Speedster lithographic offset presses, with all associated binding carried out in our own factory. We work with individuals and large corporate and are delighted to produce projects of all values. Our proactive customer service team is always very happy to work with clients so that they get the very best results.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

193 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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4,8

Alla omdömen

(193)

30 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Superb quality and customer service!

Superb quality and customer service!
After being let down by a number of book printing companies I turned to You Love Print and were amazed at both the quality of their product and the great communication. Genuinely fantastic printing company that I am definitely using again!

18 juli 2025
Omdöme utan inbjudan
Logotyp för Youloveprint

Svar från Youloveprint

We love your work Seymour and also the way you present your questions graphically! Looking to continuing the relationship.

Betygsatt 5 av 5 stjärnor

Excellent quality and service

I ordered a small run of booklets for a golf holiday. It was easy to order and I was given an estimated shipment date. I emailed them the day after that date and had a response within 3 minutes! Saying the booklets would be shipped that day and delivered the next day. They arrived as expected.
The quality of the booklets is first class and they were really well packaged.
So, in summary… a first class experience from start to finish and would definitely use again.

17 juli 2025
Omdöme utan inbjudan
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Svar från Youloveprint

Is it cheesy to say this sounds like a hole in one?! Whatever we thank you for the positive comments and apologise for the metaphor! We hope to see for another round soon......

Betygsatt 5 av 5 stjärnor

Best Service

A really high class company, with great customer service, always delivers and an all round great experience.

10 juli 2025
Omdöme utan inbjudan
Logotyp för Youloveprint

Svar från Youloveprint

Does it get any better than this for us? Thank you Jason, we look forward to seeing you again soon!

Betygsatt 5 av 5 stjärnor

Great ServiceI.

I have used this service twice now and the responsiveness of the team and the quality of the finished publication has been exemplary.

4 juli 2025
Omdöme utan inbjudan
Logotyp för Youloveprint

Svar från Youloveprint

Thanks Roy - the team will be delighted to read these comments

Betygsatt 5 av 5 stjärnor

Over the moon with the service and product

We worked with them to produce a full-colour catalogue featuring the artwork of students completing the Fine Art course at our university and were highly-impressed with the high quality of the printing, responsiveness of staff, speed of production and customer service start to finish. Highly recommend their services.

16 juni 2025
Omdöme utan inbjudan
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Svar från Youloveprint

What a great catalogue to produce - the finished product we agree was stunning. Thank you for you comments Brian and look forward to working with you on more projects :)

Betygsatt 5 av 5 stjärnor

Sorted!

We had a problem with the printing of a booklet and You Love Print responding very quickly getting the revised printing to me within 24 hours. Not only was this the quickest service I have ever received from a printer - it was also great quality. Thank you.

19 juni 2025
Omdöme utan inbjudan
Logotyp för Youloveprint

Svar från Youloveprint

Thanks Brian for the comments. We hope to work with you again soon!

Betygsatt 5 av 5 stjärnor

The finished product is top quality.

The finished product is top quality.
I chose Youloveprint based on the reviews and the fact that their printer is local to me.
Barring one or two communication issues and a delayed dispatch date (7 days later than estimated) everything went smoothly.
Aside from having to be flexible about delivery, customers should bear in mind they need to be certain of delivering a ready to print error-free file because no late changes are possible. My job moved to manufacturing stage on the day I submitted. In this first instance it was a small run for proofreading stage so didn't matter that I noticed some stray hyphenations too late.
I shall certainly be using YLP again.

12 juni 2025
Omdöme utan inbjudan
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Svar från Youloveprint

Thank you for your review Michael, it was a pleasure to work with and look forward to producing the main run soon :)

Betygsatt 3 av 5 stjärnor

Still waiting for my order 13 days…

Still waiting for my order 13 days after purchasing. The estimated delivery time was supposed to be 5 days. The only message I received was an update saying they were running behind.

This also happened the last time I ordered. Unfortunately, the delay is holding me back from getting on with my business.

29 maj 2025
Omdöme utan inbjudan
Logotyp för Youloveprint

Svar från Youloveprint

Hi Denise.

We are sorry that your order was despatched 4 working days later than the estimated date.

More often than not we do despatch on the estimated date - your last job was one day early.

We are working to improve our comms when things are behind and should you trust us with your next project we hope to be able to show you this in action.

Betygsatt 5 av 5 stjärnor

A book of childhood memories

We wanted to publish a failing Aunt’s childhood memories and pictures, growing up in India, as a book she could enjoy. We carefully followed the Youloveprint instructions and received copies of a professionally produced book. Our aunt and family were delighted with the result. Great service with a personal touch.

4 juni 2025
Omdöme utan inbjudan
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Svar från Youloveprint

So pleased to play a small part in this special publication.
Thank you for such a great review.

Betygsatt 5 av 5 stjärnor

Excellent service

I recently ordered an order of service for a loved one’s funeral from YouLovePrint, and I couldn’t be more grateful for their exceptional service during such a difficult time.

With a sensitive deadline approaching, I opted for their express service. I called to check if they could meet the tight turnaround, and they were incredibly reassuring, confirming that they would do everything they could to ensure a quick delivery. I followed up with an email, and was told my order would be flagged as a priority, which gave me real peace of mind.

Not only was the price extremely reasonable, much cheaper than other online options, even with express delivery, but they also delivered a day ahead of schedule. The print quality is excellent, and the final result looked just as I had hoped.

What stood out most was how they treated the order with care and urgency, even though it was a relatively small job, which I really appreciate.

Highly recommend.

24 maj 2025
Omdöme utan inbjudan
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Svar från Youloveprint

Hi Samm. Thank you for taking the time to leave such a lovely review and that we were able to do this for you.

Betygsatt 5 av 5 stjärnor

Comic Book Heros

I had got a test print of the first chapter of a A4 comic printed a couple of months ago from YLP.

I was really pleased with the quality & service and when it was time to get the complete graphic novel printed it was a no brainier to return.

I learnt a lot from the first run and the finished volume is the bees knees and I will be proud to distribute it.

Good price, process, quality and customer service.

Colour me pleased.

21 maj 2025
Omdöme utan inbjudan
Logotyp för Youloveprint

Svar från Youloveprint

Thanks for the great review Mark. Colour us pleased! We look forward to working with you on your next project.

Betygsatt 3 av 5 stjärnor

Promising start, but not the smoothest experience.

We were really hopeful when we first got in touch, the prices were great and the initial response was quick + professional, which gave us a good impression. Unfortunately, the process didn’t quite go as smoothly as we’d expected.

We had a few communication issues which led to delays and some avoidable confusion. Replies felt a little abrupt.. not rude, but a bit more friendliness and clarity early on would’ve helped.

Ultimately we decided to cancel the order, as it became a bit more of a faff than we’d originally planned for. It wasn’t a terrible experience by any means, just not quite as smooth or straightforward as we’d hoped.

While it wasn’t the right fit this time, we do appreciate the quick replies and professional approach.

1 maj 2025
Omdöme utan inbjudan
Logotyp för Youloveprint

Svar från Youloveprint

Thanks you for your review. We're sorry it wasn't as smooth an experience as you'd have liked.
The technical nature of print means that artwork has to be presented in a very particular way - soon to be introduced features and processes will mitigate the issues we had with your file and allow us to identify and resolve them quicker.

Betygsatt 5 av 5 stjärnor

First Class Printing!

My magazines arrive today and they look amazing. Brilliant customer service, superb print quality and all delivered ahead of schedule. Well done You Love Print, I’ll be definitely back for all my print requirements!

29 april 2025
Omdöme utan inbjudan
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Svar från Youloveprint

Thanks Max thats great hear. The magazine looked great and we wish you and your fellow students the best of luck with it!

Betygsatt 5 av 5 stjärnor

Excellent service for first print experience

This was my first print experience and I went in with zero knowledge. The team was responsive to my many questions, provided templates for use, and double-checked my submitted work. The finished product is incredibly high quality.

2 april 2025
Omdöme utan inbjudan
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Svar från Youloveprint

Thank you Dustin for such a fab review - we're pleased that your first print experience was such a good one and we look forward to working with you again :)

Betygsatt 5 av 5 stjärnor

Excellent

Quick responses to my submission and queries. I don't think I paid for colour pages but they did that for me and sent more copies than I paid for. Next day delivery. Print of colour cover and inside pages excellent, quality more than I asked for.

24 april 2025
Omdöme utan inbjudan
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Svar från Youloveprint

We love our service and products being described as excellent. Thank you for the review and we hope to work with you again!

Betygsatt 5 av 5 stjärnor

after having a negative experience with…

after having a negative experience with another company I started working with you love print and they have been excellent, communication, print quality and more has been top notch. cannot recommend them more strongly

11 april 2025
Omdöme utan inbjudan
Logotyp för Youloveprint

Svar från Youloveprint

Thank you for such a great review and we hope to work with you again soon :)

Betygsatt 1 av 5 stjärnor

Failed to deliver critical order on…

Failed to deliver critical order on time despite paying extra for expedited production. Massive fail leading to costly lost sales opportunities. Offered pitiful voucher instead of refund.

28 mars 2025
Omdöme utan inbjudan
Logotyp för Youloveprint

Svar från Youloveprint

Hi MW - we are sorry that the order arrived just one day after the estimated date. We give estimated dates because many things can happen to effect deliveries which are unpredictable.

In most cases, we despatch on the estimated date but sadly not on this occasion. In spite of this we have sent a voucher worth 70% of your purchase cost, because we failed to give you this information until too late on the estimated despatch date.

Betygsatt 5 av 5 stjärnor

Excellent!

We recently used Youloveprint to print some booklets for my grandad's autobiography. My mother and I worked together to type up and design it in his memory and we are very happy with the end result.

The cost was very reasonable and the customer service was excellent - we quickly got responses to our queries.

I'm so pleased that this has come out so well and that my mum was so pleased with them when they arrived!

Can't recommend this company enough.

2 april 2025
Omdöme utan inbjudan
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Svar från Youloveprint

Thank you Felicity for the kind words. We're of course delighted that you trusted us to print such an important family publication and that it was so well received.

Betygsatt 5 av 5 stjärnor

Excellent Service - would use them again!

I ordered from You Love Print for the first time a couple of days ago. I received my order today and I had to send them an email and do a review to say thanks. I didn't think the copies I asked for would turn out as well as they did.

In addition, they managed to send it to me 2 days before I needed it. They initially estimated I could get my order on Friday or next week. When I told them I needed it for Saturday, they said they would do their best. So it was a lovely surprise to get my order delivered today (Thursday).

First time I have been impressed by a company's service in a long while. Thank you.

Kindest regards,

Nancy T

27 mars 2025
Omdöme utan inbjudan
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Svar från Youloveprint

Thank you Nancy, we're delighted you are so happy

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