What a great experience. The printing was perfect. However they got delivered to the wrong address, a computer glitch glitch but then my order went missing. How the customer service team were great an... Se mer
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Det här tycker kunderna
Superb quality - we were completely blown away - fantastic - thank you. We'll definitely be using you again for our newsletter - just wish we could give more than 5 *****
Once again, a great experience. An excellent customers service that answer promptly phone calls and emails when guidance is needed. Straight forward form to fill in and upload. Excellent printing job,... Se mer
Företaget har svarat
We had a confused and unclear client that caused us lots of problems. So when we chose youloveprint.co.uk (for price and delivery — better than anyone else) we didn't know what to expect. It turned ou... Se mer
Företagsinformation
Skrivet av företaget
YouLovePrint is the online division of the Pureprint Group, one of the most sustainable and high quality companies in the world. As an actual manufacturer, clients can be assured we are directly responsible for the production of their projects, with everything being printed in our East Sussex factory. Our group is CarbonNeutral® and works with an ISO14001 Environmental management system. All products are printed on FSC® paper and all dry waste associated with production is diverted from landfill. We print using HP-Indigo digital and Heidelberg Speedster lithographic offset presses, with all associated binding carried out in our own factory. We work with individuals and large corporate and are delighted to produce projects of all values. Our proactive customer service team is always very happy to work with clients so that they get the very best results.
Kontaktuppgifter
Beacon House, TN22 1PL, Uckfield, Storbritannien
- 020 3859 7071
- team@youloveprint.co.uk
- youloveprint.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Superb quality and customer service!
Superb quality and customer service!
After being let down by a number of book printing companies I turned to You Love Print and were amazed at both the quality of their product and the great communication. Genuinely fantastic printing company that I am definitely using again!

Svar från Youloveprint
Excellent quality and service
I ordered a small run of booklets for a golf holiday. It was easy to order and I was given an estimated shipment date. I emailed them the day after that date and had a response within 3 minutes! Saying the booklets would be shipped that day and delivered the next day. They arrived as expected.
The quality of the booklets is first class and they were really well packaged.
So, in summary… a first class experience from start to finish and would definitely use again.

Svar från Youloveprint
Best Service
A really high class company, with great customer service, always delivers and an all round great experience.

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Great ServiceI.
I have used this service twice now and the responsiveness of the team and the quality of the finished publication has been exemplary.

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Over the moon with the service and product
We worked with them to produce a full-colour catalogue featuring the artwork of students completing the Fine Art course at our university and were highly-impressed with the high quality of the printing, responsiveness of staff, speed of production and customer service start to finish. Highly recommend their services.

Svar från Youloveprint
Neil and the team delivered beyond…
Neil and the team delivered beyond expectations from start to finish. Great communication throughout and a stunning end result.

Svar från Youloveprint
Sorted!
We had a problem with the printing of a booklet and You Love Print responding very quickly getting the revised printing to me within 24 hours. Not only was this the quickest service I have ever received from a printer - it was also great quality. Thank you.

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The finished product is top quality.
The finished product is top quality.
I chose Youloveprint based on the reviews and the fact that their printer is local to me.
Barring one or two communication issues and a delayed dispatch date (7 days later than estimated) everything went smoothly.
Aside from having to be flexible about delivery, customers should bear in mind they need to be certain of delivering a ready to print error-free file because no late changes are possible. My job moved to manufacturing stage on the day I submitted. In this first instance it was a small run for proofreading stage so didn't matter that I noticed some stray hyphenations too late.
I shall certainly be using YLP again.

Svar från Youloveprint
Still waiting for my order 13 days…
Still waiting for my order 13 days after purchasing. The estimated delivery time was supposed to be 5 days. The only message I received was an update saying they were running behind.
This also happened the last time I ordered. Unfortunately, the delay is holding me back from getting on with my business.

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A book of childhood memories
We wanted to publish a failing Aunt’s childhood memories and pictures, growing up in India, as a book she could enjoy. We carefully followed the Youloveprint instructions and received copies of a professionally produced book. Our aunt and family were delighted with the result. Great service with a personal touch.

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Excellent service
I recently ordered an order of service for a loved one’s funeral from YouLovePrint, and I couldn’t be more grateful for their exceptional service during such a difficult time.
With a sensitive deadline approaching, I opted for their express service. I called to check if they could meet the tight turnaround, and they were incredibly reassuring, confirming that they would do everything they could to ensure a quick delivery. I followed up with an email, and was told my order would be flagged as a priority, which gave me real peace of mind.
Not only was the price extremely reasonable, much cheaper than other online options, even with express delivery, but they also delivered a day ahead of schedule. The print quality is excellent, and the final result looked just as I had hoped.
What stood out most was how they treated the order with care and urgency, even though it was a relatively small job, which I really appreciate.
Highly recommend.

Svar från Youloveprint
Comic Book Heros
I had got a test print of the first chapter of a A4 comic printed a couple of months ago from YLP.
I was really pleased with the quality & service and when it was time to get the complete graphic novel printed it was a no brainier to return.
I learnt a lot from the first run and the finished volume is the bees knees and I will be proud to distribute it.
Good price, process, quality and customer service.
Colour me pleased.

Svar från Youloveprint
Promising start, but not the smoothest experience.
We were really hopeful when we first got in touch, the prices were great and the initial response was quick + professional, which gave us a good impression. Unfortunately, the process didn’t quite go as smoothly as we’d expected.
We had a few communication issues which led to delays and some avoidable confusion. Replies felt a little abrupt.. not rude, but a bit more friendliness and clarity early on would’ve helped.
Ultimately we decided to cancel the order, as it became a bit more of a faff than we’d originally planned for. It wasn’t a terrible experience by any means, just not quite as smooth or straightforward as we’d hoped.
While it wasn’t the right fit this time, we do appreciate the quick replies and professional approach.

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First Class Printing!
My magazines arrive today and they look amazing. Brilliant customer service, superb print quality and all delivered ahead of schedule. Well done You Love Print, I’ll be definitely back for all my print requirements!

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Excellent service for first print experience
This was my first print experience and I went in with zero knowledge. The team was responsive to my many questions, provided templates for use, and double-checked my submitted work. The finished product is incredibly high quality.

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Excellent
Quick responses to my submission and queries. I don't think I paid for colour pages but they did that for me and sent more copies than I paid for. Next day delivery. Print of colour cover and inside pages excellent, quality more than I asked for.

Svar från Youloveprint
after having a negative experience with…
after having a negative experience with another company I started working with you love print and they have been excellent, communication, print quality and more has been top notch. cannot recommend them more strongly

Svar från Youloveprint
Failed to deliver critical order on…
Failed to deliver critical order on time despite paying extra for expedited production. Massive fail leading to costly lost sales opportunities. Offered pitiful voucher instead of refund.

Svar från Youloveprint
Excellent!
We recently used Youloveprint to print some booklets for my grandad's autobiography. My mother and I worked together to type up and design it in his memory and we are very happy with the end result.
The cost was very reasonable and the customer service was excellent - we quickly got responses to our queries.
I'm so pleased that this has come out so well and that my mum was so pleased with them when they arrived!
Can't recommend this company enough.

Svar från Youloveprint
Excellent Service - would use them again!
I ordered from You Love Print for the first time a couple of days ago. I received my order today and I had to send them an email and do a review to say thanks. I didn't think the copies I asked for would turn out as well as they did.
In addition, they managed to send it to me 2 days before I needed it. They initially estimated I could get my order on Friday or next week. When I told them I needed it for Saturday, they said they would do their best. So it was a lovely surprise to get my order delivered today (Thursday).
First time I have been impressed by a company's service in a long while. Thank you.
Kindest regards,
Nancy T

Svar från Youloveprint
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