Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

The account access code isn’t coming through. I’ve already lost hundreds of euros up to this point because of this issue. They couldn’t even add a third-party login option—instead, they made it rely o... Se mer

Betygsatt 1 av 5 stjärnor

GPT-4-Turbo (the one with a 128k context window) has been made practically braindead because of their "You.com AI", they don't understand people don't want "You.com AI", they want GPT-4, Claude 3, etc... Se mer

Betygsatt 2 av 5 stjärnor

Been using You.com nearly a year for educational curriculum. Love the function. Recently canceled my pro subscriptions and created a team at twice the price. However, I can't add any team members a... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Wonderful platform! I've been using You.com exclusively since I got the Pro subscription. With just $15 a month you have access to all the most advanced models out there from ChatGPT o1, Claude Sonne... Se mer


Kontaktuppgifter

2,1

Dålig

TrustScore 2 av 5

50 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

"Beware of Misleading Offers: My Disappointing Experience with You.com"

I recently encountered a disappointing experience with You.com. They initially offered a free one-year voucher for their services, which seemed like a great deal. However, after a short period, they unexpectedly revoked the subscription without any clear explanation. This abrupt change felt misleading and untrustworthy. I would advise others to be cautious when considering their offers.

18 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unreachable Support

An Instagram account (@chatgptricks) claimed to offer a free 1-year subscription. I messaged them, and they sent me a link. I then signed up on you.com, and my email was confirmed.

I received an email saying:
"Your email has been confirmed. Congratulations on getting your 12 months of free you.com Pro. Click the link below, and your code will automatically apply at checkout. You’ll need to log in or create an account before proceeding."

However, during checkout, I still see the same pricing with no discount applied. The link they provided does not activate any discount. I also found a promo code in the URL, but when I entered it in the "Add Promo Code" section, it was marked as invalid.

I have once received response to my email, they sent me an another link but it did not work too. I sent email again but they did not response.

9 februari 2025
Omdöme utan inbjudan
Logotyp för you.com

Svar från you.com

The account you received that promo code from was fraudulently sharing promo codes for a marketing campaign that you were not eligible for. This is why you were not able to redeem the promotional offer.

Betygsatt 4 av 5 stjärnor

Incredibly affordable way to use AI models

It's an incredibly affordable way to use AI models - pretty much all that are on the market and relevant. You.com's Pro membership gives you more than the big players, at the same or sometimes even lower price. There are various setting options, such as how the AI should search the internet or the option to only access stored files and data and the ability to create AI agents (what OpenAI calls GPTs) and fine-tune them. Also, and this is also important, great customer service is included in the price. However - and this is an important point for me - the user interface is a major shortcoming. ChatGPT or Perplexity are simpler, more modern and offer more. I also find that the responses and outputs are of higher quality when I use the same AI model directly from the provider (e.g. 4o in ChaptGPT or Sonnet 3.5 directly in Claude). But I think for the price, the best customer service, and what I can do with you.com, it's still fine.

2 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wonderful platform!

Wonderful platform!
I've been using You.com exclusively since I got the Pro subscription. With just $15 a month you have access to all the most advanced models out there from ChatGPT o1, Claude Sonnet 3.5, Gemini, and even DeepSeek R1. The o1 model alone is already priced at $200/month on ChatGPT, so this is a steal! Also, their agents, web search and documents upload are all very useful! Customer service is fast and friendly, too!

1 januari 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

You.com "Then" and "Now"

Updated August 22, 2025:

I've been using You.com since I heard about it in 2020, when it took its first step. Using ChatGPT3.5 API as a foundation wasn't perfect. Still, as the years progressed, the organization began to improve it with tons of new features and then started including other AI Models in its foundation, giving users various options.

However, there have been a few miss haps here ranging to bugs, files not uploading correctly, or just adding way too many features (valuable features but also changing a lot of things, which made it complicated to find what I needed to look for, like in the settings and clear search history). There was also a problem with their "Cloudflare Security Incident" that blocked me from accessing the web for almost 5 days (Mostly 4 days and a half and I had to painstakingly contact support and give my Cloudflare Ray ID and IP address to address the issue, all while on my You.com Education Plan, all while they were on holiday as my courses opened up). I have used it for many things, such as making planners, researching and coding projects, and cybersecurity projects involving firewall and network configurations within Windows and Linux operating systems.

I haven't had any trouble with the output and response to my prompts. Don't get me wrong, this is an excellent product and gives me more value than what OpenAI, Claude, Gemini, or other AI Solutions or competitors have. But "Bugs fixes, updates, and patches first. New Features later." That's all I am asking for because every time a new feature is introduced for the web version for either MacOS or Windows, it always breaks some features or settings. Or better yet, make a MacOS or Windows Native Application to give many customers a backup/alternative in case the web version goes down or breaks.

Advanced Search and Reasoning feature has been”shoty” as of recently, tried to fact check its response when I asked to use exact phrases from the source's and started noticing frequent hallucinations and facts or other statements that don’t come from the sources it pulls from. Needs an urgent fix.

25 december 2024
Omdöme utan inbjudan
Logotyp för you.com

Svar från you.com

Thanks very much for this feedback. We will share it with the team to review as we look toward making improvements to the platform. If you have any additional insights you'd like to provide, please feel free to reach out to us at suport@you.com.

Betygsatt 5 av 5 stjärnor

Powerfull assistant for research and documentation

I mainly do documentation in the medical field. My research is done by You.com. The results are very precise, the answers and references make it a very useful tool.
I'm also writing a novel and again, the help in finding better wording and syntax is valuable.
You should not ask to compose a novel, but if you express the idea by composing your own text, the help provided to improve is very useful.
I create my images myself, because on this side I can't find good results, but for search and text it's a great tool.
Finally, improvements are made often and the support is excellent. This makes it an exceptional platform

30 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Helped me out with lots of schoolwork

18 november 2024
Omdöme utan inbjudan
Logotyp för you.com

Svar från you.com

Thanks for the feedback! We're glad to hear we could help. Please feel free to reach out to us at support@you.com if you need a hand with anything in the future.

Betygsatt 1 av 5 stjärnor

Worst Experience Ever - Unreachable Support and Unresolved Cancellation

I originally subscribed to the site out of curiosity, but this has turned into the absolute worst experience I’ve ever had with a company. I attempted to cancel my subscription in June, following every step in your cancellation process. Yet, since then, I’ve been charged £8 every month, despite my account being inactive and my lack of use for your services.

To make matters worse, there's no reliable way to contact your team. Every attempt to reach out has been blocked, with no functioning customer support options. This is completely unacceptable. The lack of support feels intentional, like a scam designed to keep charging customers without any way to resolve issues or stop payments.

Avoid this service at all costs.

10 november 2024
Omdöme utan inbjudan
Logotyp för you.com

Svar från you.com

So sorry to hear about the experience you've had. You should be able to contact our Support team by submitting the form on this page of our Help Center: https://home.you.com/support/contact-us

Or you can contact us at support@you.com, and we can help sort this out for you. Thanks for your patience.

Betygsatt 2 av 5 stjärnor

Very poor experience

Very poor experience, the answer do not seem to match the expectations and the worst part is that when you want to paste a long code it create a txt file and then the model says, there is no attachment! This is sooooo infuriating. Not going to renew for a second month

1 november 2024
Omdöme utan inbjudan
Logotyp för you.com

Svar från you.com

Sorry for the confusion. Please submit a support form at the following address or email us at support@you.com with a link to a sample chat where you experienced this, so we can look into it further for you: https://home.you.com/support/contact-us

Thanks for your patience.

Betygsatt 1 av 5 stjärnor

verry bad answer

verry bad answer, bad problem solving, i thing gpt 3 is much better than the paid version of you.com

5 oktober 2024
Omdöme utan inbjudan
Logotyp för you.com

Svar från you.com

Sorry to hear about this. Please submit a support form at the following address or contact us at support@you.com with a link to a sample chat where you experienced this, so we can look into it further for you: https://home.you.com/support/contact-us

Thanks for your patience.

Betygsatt 1 av 5 stjärnor

Just bad

Just bad. Fake tools fake. Stop sponsoring uselsss creators and ads. Not practical and no context window bascially.

27 maj 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer