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Vše proběhlo v naprostém pořádku, přístup zástupců charterové společnosti byl velmi korektní a snažili se nám vyjít vstříc, včetně dřívějšího vrácení lodě z důvodu odletu poslední den charteru. Doporučuji.

Last week we had the postponed sailing trip from 2020 (because of the COVID situation in 2020) and the first time we sailed in Mallorca. Although we were scared, that border had could be closed again, finally, everything was perfect. Nice sea, warm water, the weather was OK and finally good catamaran Lagoon 40 - SUNRISE. Only small details - the engine on the outboard had a dirty fuel filter, so we had to change a whole engine. The biggest support we had from a local charter company, I mean it is important to have contact direct in the port, not only in the brokerage company. The first time we used check-in video - a good idea, its saves time and gives everybody a chance to return to problematic issues during the sail.

As usual, everything was without any problems.
We enjoyed sailings.
Thank you.

Prakticky kurz na kapitána C byl super.
Drobné negativum vidím ve výběru lodi, která byla na počet lidi malá a byla ve velmi špatném technickém stavu. Nefunkční stoper výtahu hlavní plachty, nefunkční stoper pro outhaul, vinšna fungovala pouze na jednu stranu, madlo pumpy wc zůstávalo v ruce, na lodi chybělo CB rádio, speed meter měl chybu 2knot proti GPS . Uvolněna madla v kokpitu a salonu, vadný motor dinghy. Za mě by loď pro výcvik budoucích kapitánu měla být v lepší kondici.

Everything was perfect, Thanks

Prestige 50 fly Serendipity from Sibenik with captain Dado. Excellent boat quality, great, very experienced and pleasant captain, fun on seabob. NCP&mare as well as yachting.com service kind and professional, as usual 😊

The order of service was smooth and well recommended boat. The after purchase service should be improved in case of information provided before departure. Beside payment reminder more information are expected well in advance, facing to delay and lst second instructions and comments. Especially for beginners more claer guidlines are appreciated. Communiction was very limited and several reminders had to be be placed. Several critical issues presented in take over even was asked for coordination before departure. In the end all issues solved. With more personal experience less stress. Flexibility and open mind needed for customer. Always after direct approach solution was provided in friendly atmosphere.

Nebyl dobře provedený úklid (vlasy v rozích). Nedostatečně vybavená kuchyňka (špatná pánev). Vysoká částka za úklid a pojištění ( 430 + 450 EUR),
přičemž vyžadovali platbu v hotovosti. Jachta byla velmi dobrá na plavbu s plachtami.

Boot nach 2 Tagen defekt. Und zu wenig zurück bekommen als Entschädigung

One word - famous

Thanks

Everything OK, a very good charter provider, with nice customer service, always trying to match your needs. 👍

Excellent services, as usually at this company. 👍

Schönes Boot in gutem Zustand. Flinker Service in der Marina.
Einziger Wehrmutstropfen. Das WLAN funktionierte leider nicht und es gab auch keine Erstattung

Hat alles prima geklappt! yachting.com ist jederzeit erreichbar und meldet sich zeitnah.

We were very satisfied with pre-departure service and mainly with the Kiskore marina helpful, pleasant and positive stuff. Wish to come back again.

Very satisfied with the yachting.com service. As always :-)