I bought a front splitter, rear diffuser, side skirts and rear spoiler for my Mercedes CLS 63. All arrived, appeared good quality and fitted well without issues. After 6 months the r... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered the LCI retrofit headlights for my BMW F22 from Twenty Two Tuning, and I’m extremely satisfied. The fitment was excellent, everything installed without any issues. The build quality look... Se mer
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I bought an AC style spoiler from Xxiituning and I'm so impressed with the value for money. Jack from customer service was really helpful tracking my package and letting me know when it would arrive.... Se mer
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Super quick responses to emails everyone o had a problem. Super motivated and helpful when came to solving my problem with order or answering any questions I had about shipping or figment concerns..... Se mer
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Företagsinformation
- Bilverkstad
- också i
- Bildelar
- Biltillbehör
- Biltillbehörsåterförsäljare
- Biltrimning
- Leverantör av bilreservdelar
Skrivet av företaget
Specializing in Carbon Fiber Performance Parts for German and Japanese car models such as Audi, BMW, Bentley, Nissan, Toyota, Subaru, Tesla, Volkswagen, and more. Whether you're looking for full aerodynamic kits or individual components like front bumper lip spoilers, rear bumper diffusers, side skirts, mirror covers, or front grilles, we've got you covered. If you prefer a different style than our preset kits, we can customize a solution to fit your needs. We're here to help you achieve perfection in performance. As specialists in precision aerodynamics and carbon fiber composite materials, we’re committed to delivering top-quality products tailored to your vehicle.
Kontaktuppgifter
86-90 Paul Street, EC2A 4NE, London, Storbritannien
- +1 (619) 937-2341
- Support@xxiituning.com
- xxiituning.com
3,5
Medel
98 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Two stars are for comms rest is pretty…
Two stars are for comms rest is pretty dire. Bought very expensive item for $$$....as car upgrade items came direct from China believe bought on AliExpress for 3 times less. No instruction asked few questions how to connect specific electrical components but received zero help or wrong advice, some was so bad in a way i.e asked to " try to see if it works???" risking burning electrical looms on a car! After weeks of going back and forth made contact with seller on AliExpress were same item was 3 times cheaper, he after me paying $100 fee sent me instructions, which I followed and all worked perfect. Twenty Two Tuning had zero understanding of product. I believe company is one man band selling items from home by ordering from AliExpress and just altering delivery details. All items you can buy with guarantee and money back facility from AliExpress for a fraction of price. I was frustrated when at the end I was not offered a refund for me getting instruction but instead was asked how to connect product.....and pass it to them...what a joke...
Update, following from reply please check link on their website it does not matter if car is A6 or S6 as per link. On both occasions I was asked back how to connect lights as they did not know.....product was out of warranty after 6 months? From AliExpress you get 3 years warranty...you decide....
Update 2; despite Jack giving this comprehensive reply, Trustpilot been notifying me that company is challenging if I am genuine customer and requested further information from me to prove my purchase, how funny is that.
20 juni 2024
Omdöme utan inbjudan
Svar från Twenty Two Tuning
Dear Piotr,
Thank you for taking the time to share your feedback. I appreciate your input and would like to address some of the concerns you've raised.
The product you purchased was indeed designed for the Audi A6, and as you mentioned, it was successfully installed on your vehicle. However, it seems the challenges arose when you decided to transfer the tail light to a different model after purchasing a new car. While the product was no longer under warranty, we made every effort to assist you at no additional cost. This included providing a fitting guide and a new control box, which we believed might resolve the issue.
In our last conversation on June 29th, you mentioned that you had taken the product and your car to a local professional for installation—a step we always recommend for electrical items. We were pleased to hear that the product was successfully installed and functioning correctly afterward.
Regarding the $100 fee you mentioned, we want to clarify that we do not and would never charge for instructions. This information is always provided as part of the purchase. We’re glad the issue was ultimately resolved, and we hope to have the opportunity to serve you again in the future.
Thank you once again for your feedback, and please feel free to reach out if you have any further concerns.
Best regards,
Jack (Customer Service Manager)
Twenty Two Tuning
Only replied before buying
Only replied before buying. Not replying any other request
11 juni 2024
Omdöme utan inbjudan
Svar från Twenty Two Tuning
Thank you for bringing this to our attention. We sincerely apologize for the lack of communication after your purchase. This is not the experience we aim to provide, and we understand how frustrating it must be.
Please know that your satisfaction is important to us. We’re here to assist you, and we’d like to resolve any issues you’re facing. Could you please reach out to us directly at [your contact information], and we’ll make sure to get back to you promptly?
Thank you for your patience, and we hope to make things right.
Superbe qualité
Produit qualitatif franchement rien a dire je recommande
27 maj 2024
Omdöme utan inbjudan
Svar från Twenty Two Tuning
Hey Arda,
Thanks for the great review! We're thrilled to hear you're impressed with the quality. Your recommendation means a lot to us!
If you ever need anything else, we’re here to help. Enjoy your new product!
Produit AliExpress !
Je suis très déçu par les coques de rétroviseurs en carbone que j'ai reçues pour ma RS6. Le colis est arrivé de Chine, ce qui déjà m'a surpris. Une fois montées, les coques présentaient des défauts de finition majeurs. La vitre du rétroviseur est impossible à régler correctement, car elle est collée d’un côté et laisse un grand vide de l’autre. Le rétroviseur est également décalé, rendant le tout inutilisable.
Je ne peux pas laisser ces coques sur ma voiture et je regrette cet achat. J'ai contacté le service client et j'attends leur retour, mais je ne recommanderai pas ce site…
17 maj 2024
Omdöme utan inbjudan
Svar från Twenty Two Tuning
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the carbon mirror caps for your RS6. Your satisfaction is our top priority, and we understand your disappointment with the quality of the product and the issues it caused.
We strive to ensure all our products meet high standards, and we're sorry that this item did not meet your expectations. We’re glad to see that our customer service team has already resolved the issue by arranging for the item’s return and providing you with a full refund.
We appreciate your patience throughout this process and value your feedback, as it helps us improve our services. Should you consider giving us another chance in the future, we will do our best to ensure a better experience.
Thank you again for your understanding.
Unable to cancel an order!
Update: eindelijk gelukt om de order te annuleren MET kosten a 5%! Belachelijk, nooit meer zaken doen met deze club. Fraude.
Unable to cancel an order! Meerdere verzoeken gedaan tot annuleren, al na 25 minuten na het plaatsen van de bestelling.
Zeer moeilijk om contact te krijgen met de ‘klantenservice’, duurt extreem lang via whatsapp en via e-mail tot er iets van een reactie komt. En als er uiteindelijk een reactie komt dan is de boodschap dat de ‘klantenservice afdeling’ niets kan betekenen en wordt er een link gestuurd die vervolgens op niets uitloopt.
Vertoont wat mij betreft kenmerken van oplichting.
11 april 2024
Omdöme utan inbjudan
Svar från Twenty Two Tuning
Beste Romeo,
Het spijt ons oprecht om te horen over uw frustrerende ervaring met onze service. Uw feedback is ongelooflijk waardevol voor ons, omdat het ons helpt verbeterpunten te identificeren en de kwaliteit van onze klantervaring te verbeteren.
Met betrekking tot de door u genoemde vergoeding van 5% willen we verduidelijken dat deze vergoeding de niet-restitueerbare verwerkingskosten dekt die zijn gemaakt voordat het terugbetalingsproces werd gestart. We begrijpen het ongemak dat dit mogelijk heeft veroorzaakt en bieden onze excuses aan voor eventuele verwarring. Weet dat we ernaar streven transparant te zijn over ons beleid en voortdurend werken aan het stroomlijnen van onze processen om onze klanten beter van dienst te kunnen zijn.
We betreuren ook eventuele problemen die u heeft ondervonden bij het bereiken van ons klantenserviceteam. We begrijpen het belang van snelle en effectieve communicatie en bieden onze excuses aan voor eventuele vertragingen die u heeft ondervonden. U kunt er zeker van zijn dat we onze communicatiekanalen en responstijden actief herzien om een soepelere ervaring voor al onze klanten te garanderen.
Hoewel we uw beslissing begrijpen om geen zaken meer met ons te doen, hopen we oprecht dat u dit in de toekomst zult heroverwegen. Uw tevredenheid is onze topprioriteit en we doen er alles aan om eventuele problemen op te lossen en uw vertrouwen in onze service te herstellen.
Als u nog vragen heeft of uw ervaring in meer detail wilt bespreken, aarzel dan niet om rechtstreeks contact met ons op te nemen. We stellen uw feedback en de mogelijkheid om uw zorgen weg te nemen op prijs.
Bedankt dat u deze kwestie onder onze aandacht heeft gebracht.
Hartelijke groeten,
Het team van Twenty Two Tuning
Update to Replacement Part
UPDATE:
Twenty Two Tuning contacted me and has informed me that they will exchange the part for one with the correct placement of the carbon fiber weave. More to follow once I have received the replacement part.
FINAL UPDATE:
I received my replacement part and everything is now correct and looks good. Prior to shipping the replacement part, they sent me a picture to ensure that I am happy with it and it is correct. Many thanks to Jack for assisting me.
23 februari 2024
Omdöme utan inbjudan
Svar från Twenty Two Tuning
Hello Terry,
Thank you for taking the time to share your thoughts on Trustpilot regarding your recent purchase of the BMW X4 (G02) Series M Performance Style Carbon Fibre Steering Wheel Trim Replacement from us at Twenty Two Tuning. We truly appreciate your feedback and regret to learn that your experience did not meet your expectations in full.
We understand your concern about the carbon weave's alignment not matching the OE Carbon's uniform direction. Please accept our apologies for this oversight. Had we been aware of your specific requirement, we would have taken steps to ensure your satisfaction by providing a product that matches your expectations. We are eager to rectify this issue and invite you to reach out to us directly so we can make things right for you.
Additionally, we apologize for the delay in shipping your order. The delay was due to a local holiday, and we aimed to keep you informed throughout the process. Please know that the option to cancel your order was available to you at any time during this period.
Your feedback is invaluable to us, and we hope to have the opportunity to serve you again in the future. We are committed to improving our products and services and your satisfaction is our top priority.
Thank you once again for choosing Twenty Two Tuning. We look forward to the possibility of assisting you further and improving your experience with us.
Warm regards,
The Team at Twenty Two Tuning
Questionable Business Pratices
Ordered a CF antenna cover for my Beemer. What I thought was a UK manufactured item, turned out to be made in China.
First, let me say that the part is perfect! Fits like a glove and looks great.
But I take umbrage with TwentyTwo's obfuscation that their parts are made and shipped from China.
What are you hiding?
Can't you be open and honest?
15 november 2023
Omdöme utan inbjudan
Svar från Twenty Two Tuning
Hello Terry,
Thank you for taking the time to share your feedback with us. We genuinely appreciate hearing from our valued customers.
We're thrilled to hear that the Carbon Fibre Antenna Cover for your BMW fits perfectly and looks great! Your satisfaction is our top priority.
Regarding the location of our manufacturing, we want to be transparent about our operations. While we do have stocking locations in the UK and Australia, our manufacturing facilities are based in Asia. We understand the importance of openness and honesty, and we appreciate your concern.
It's wonderful to know that you are pleased with the quality of our product. In the spirit of transparency, we encourage our customers to inquire about the stocking location if they wish to know more. We refrain from claiming that our products are manufactured in the UK on our online store, as we prioritize providing affordable options to our customers. Producing in the UK would significantly increase the production costs, and we believe in offering a high-quality product without imposing unnecessary premiums.
We hope this clarifies any concerns you may have had, Terry. If you have any further questions or need additional information, please don't hesitate to reach out. We look forward to the opportunity of serving you again in the future.
Best regards,
Twenty Two Tuning LTD
Ordered a couple of parts for my Audi…
Ordered a couple of parts for my Audi TTS, delivered to the UK pretty fast and in great condition.
Thank you
2 augusti 2023
Omdöme utan inbjudan
Svar från Twenty Two Tuning
Thank you for your review, Ashley. We look forward to seeing you in the future.
If you require any assistance, please do not hesitate to contact us!
Qualité et finition MEDIOCRE
Bonjour,
Attention à ce site qui vend des spoilers soit disant de "haute qualité" et en prime ils écrivent "finition main" !
Je ne peux pas mettre de photos ici malheureusement mais la qualité et la finition sont absolument DÉGUEULASSE ! J'ai pris un spoiler pour une Audi TT RS 8S FL de 2019 chez eux spécialement pour éviter les produits aliexpress .. Je paye donc un prix plus élevé (1050€ environ pour 180-250€ aliexpress) pour un produit identique a aliexpress avec un colis en provenance non du Royaume Unis mais de CHINE !
Une tache blanche sur une des ailettes en plein milieu
Des défauts de finitions sur les coins et les arrondis
etc etc
Ils prétendent vendre leur propre produit pour au final commander la chinoiserie d'aliexpress et s'en mettre plein les poches !
J'ai donc lancé une procédure chez Paypal car comme tout bon escroc le SAV médiocre veut d'abord recuperer le spoiler avant de me rembourser sans garantie que je vais être remboursé intégralement et que je ne vais pas payer les frais de port de retour !
HONTEUX !!!!
Payez plus chère ailleurs mais n'achetez pas ici !
2 augusti 2023
Svar från Twenty Two Tuning
Bonjour Florian,
Merci d'avoir partagé votre retour et nous sommes vraiment désolés d'apprendre votre expérience avec le becquet de votre Audi TT RS 8S FL. Dans notre entreprise, nous nous efforçons d'assurer la plus haute qualité et la plus grande satisfaction pour tous nos produits, c'est pourquoi votre situation nous préoccupe profondément.
Nous comprenons votre frustration concernant la qualité du produit et les problèmes que vous avez rencontrés, y compris l'origine d'expédition inattendue. Il est décevant d’apprendre que le produit ne répond pas aux normes élevées que nous visons à respecter, surtout compte tenu de la différence de prix significative que vous avez soulignée par rapport à d’autres sources.
Concernant le processus de résolution, nous souhaitons clarifier que notre intention en demandant que le produit soit retourné en premier est une procédure standard pour garantir que les remboursements sont traités avec précision et équité. Nous sommes toutefois heureux d'apprendre que votre problème a été résolu en fournissant une étiquette de retour prépayée et en émettant un remboursement complet conformément à notre politique de garantie produit. Nous vous assurons qu’il n’y a jamais eu l’intention de vous déranger davantage ou de susciter une quelconque méfiance.
Nous prenons vos commentaires au sérieux et enquêterons sur cette question en interne pour garantir que nos produits et les descriptions que nous fournissons sont exacts et transparents. De plus, nous révisons nos procédures de contrôle qualité et d’expédition pour éviter que de tels événements ne se reproduisent à l’avenir.
Votre satisfaction est primordiale pour nous et nous regrettons tout inconvénient ou déception que vous avez rencontré. Si nous pouvons faire autre chose pour vous aider ou si vous avez d’autres commentaires, n’hésitez pas à nous contacter directement. Nous nous engageons à faire les choses correctement pour nos clients et serions heureux de pouvoir regagner votre confiance.
Merci d'avoir porté cela à notre attention.
Cordialement,
Vingt-deux équipes de réglage
Bought a front splitter for my 335d and…
Bought a front splitter for my 335d and full internal trim kit and I couldn’t have been happier. Great shipping times and spot on communication from Jack in customer services. 100% will be using for future cars.
17 april 2023
Omdöme utan inbjudan
Svar från Twenty Two Tuning
Dear Michael,
Thank you for taking the time to share your positive experience with us on Trust Pilot. We are thrilled to hear that you are satisfied with your recent purchase of a front splitter and full internal trim kit for your 335d, and that our customer service representative, Jack, provided you with exceptional service throughout the process.
It is always a pleasure to receive such positive feedback, as it affirms that our efforts to provide quality products and excellent customer service are well-received. We look forward to serving you again in the future and hope to continue exceeding your expectations.
Thank you once again for choosing us as your trusted supplier, and we wish you all the best with your future car endeavors!
Best regards,
Twenty Two Tuning
Purchased the Carbon tips for my BMW…
Purchased the Carbon tips for my BMW M5. My first problem was the delay in shipping. I finally received the product and after just three days on my car, the attachment screws that secured the tips to the exhaust pipe developed rust. One screw was difficult to remove. I went to a hardware store to get better screws and explained my problem and they said the supplied screws for the exhaust tips were very low quality. Also within two weeks, paint was deteriorating on the center exhaust tips. I contacted customer service and supplied them photos of the problems and explained the problems I was having. Jack the customer service manager actually told me that rust developing around the screws is not a problem and the paint deterioration could be a result of abrasive cleaning. So let’s see, my wiping off the tips with a micro fiber cloth after the car was washed is abrasive cleaning and rust developing after only three days is not a problem? I told him he had no idea what he was talking about and I informed him that I would file a claim with my credit card company for a cheap low quality and defective product. Suddenly I got an email with instructions on contacting their return department to see if the exhaust tips can be returned. Now this company wants me to pay to have the exhaust tips returned when other reputable companies will gladly provide a free shipping label to return defective items. In addition their return policy states that they will only offer a refund to for shipping the tips back if THEY CONSIDER THE ITEMS TO BE DEFECTIVE. So let’s see, I sent them photos that showed rust developing on the attach screws after only a few days on my car and sent photos of the paint deteriorating from the expat tips and their response to me was they pictures were not clear. This company has already denied that there is a problem with the exhaust tips and I’m supposed trust them to refund my shipping costs and admit that their product is defective? I’ve never seen this level of denial, manipulation and excuses from a company before. THIS IS ONE PERSON RUNNING A UNPROFESSIONAL BUSINESSES FROM HIS BEDROOM OR GARAGE. DO NOT BUY ANYTHING FROM THIS COMPANY.
11 oktober 2022
Svar från Twenty Two Tuning
Dear Richard,
Thank you for your review,
I am sorry that you have had a negative experience with Twenty Two Tuning.
From our correspondence with you, we have expressed that we are willing to accept this product and check the defects you have described in this review. Per our warranty on our exhaust tips, if the product is found to be defective from manufacturing, we would cover the item for either a replacement or refund, including return shipping costs.
In our last email correspondence with you, our customer service manager explained that to arrange any return, we will require a case to be opened at our returns centre. We look forward to rectifying this issue once we have received your contact, sir.
Update - 19/10/2022
We have expressed that better quality images of the defects in question may be enough for us to see if we can help you with this issue. We have yet to receive a reply email regarding this as we would like to resolve this as quickly as possible and make sure you are satisfied with our service.
Top customer
I bought various carbon parts from these guys. (From Italy)
Great material and perfect/kind customer service.
I recommend all their products.
Thank you guys.
6 september 2022
Omdöme utan inbjudan
Svar från Twenty Two Tuning
Dear Luca,
Thank you for your review, we really appreciate it. We hope to see you again in the future!
Thank you
Jack
Twenty Two Tuning
Reçu en temps et en heure rien à dire…
Reçu en temps et en heure rien à dire je conseille
11 mars 2022
Omdöme utan inbjudan
Svar från Twenty Two Tuning
Cher Warren,
Merci pour votre avis.
Nous avons hâte de vous revoir à l'avenir monsieur.
Top tier carbon products
I purchased some carbon fibre wing mirrors and a spoiler and can honestly say that they have drastically improved the look of my A5! Brilliant quality, price and I would recommend them.
3 september 2022
Omdöme utan inbjudan
Svar från Twenty Two Tuning
Dear Jess,
Thank you for your review,
I look forward to seeing the pictures of the mirror covers soon!
Would recommend!
Ordered some exhaust tips, front lip and m style wing mirrors for my M140I and the quality is spot on! I’ve ordered from other carbon specialist but Twenty Two Tuning is by far the best out there for quality and shipping times!
3 september 2022
Omdöme utan inbjudan
Svar från Twenty Two Tuning
Dear Ashley,
Thank you for your review!
That is great to hear! We look forward to seeing you again in the future sir, if you require any assistance, please do not hesitate to contact us!
W204 carbon fibre parts. Top quality!
Ordered: W204 C Class spoiler and diffuser.
Really good service and prompt delivery. The products fit straight on and look amazing!
26 augusti 2022
Omdöme utan inbjudan
Svar från Twenty Two Tuning
Dear Austin,
Thank you for your review!
Thats great to hear! I look forward to seeing you again in the future! Your W204 looks amazing!
E91 carbon bits
Ordered a few bits of carbon for my e91. All arrived in very good time and the quality was second to none. Completely transformed my car! Will be using again 100%. Thank you
8 augusti 2022
Omdöme utan inbjudan
Svar från Twenty Two Tuning
Dear Michael,
Thank you for your review.
We look forward to seeing you in the future sir.
Shipping times
If you order something and they say 2-4weeks you get the package. Then after two days of buying they say that it will take few months to make the product. Also when you cancel the order you get deducted 5% of the price you paid!! So dont order anything.
10 augusti 2022
Svar från Twenty Two Tuning
Dear Mr Ruotsalainen,
We are sorry to hear that you have had a negative experience.
Upon reviewing your order. You placed your order on the 22nd of August 2022 at which time we began to process your order.
Due our very high standards of quality inspection, the item we were due to ship to you did not pass our Quality Inspection process which we informed you about 5 days after your order when we were due to ship your product.
We apologise for this as we refuse to send any products that do not meet our high quality requirements.
We did refer you to our shipping policy which you had previously read and accepted before placing your order with us, where we state that we aim to ship items within 10 days however we will inform you if there are any delays or issues with your order before the 10 day period has surpassed.
With regards to your refund. due to Paypal no longer refunding there processing fees we do let all of our customers know that there will be a 5% fee if an order does need to be cancelled. This was agree'd to before placing your order.
We do sincerely apologise for the inconvenience sir and we do hope that we see you again in the future along with our thousands of extremely happy customers.
Very bad expirience I will never buy…
Very bad expirience I will never buy anything from this seller, very long long delays on shipping, very bad quality, no communication after you pay £700 thank you
9 juni 2022
Omdöme utan inbjudan
Svar från Twenty Two Tuning
Dear Mr Solomon,
Thank you for your review, we are sorry to hear that you have negative feedback on this item, as the last time that we had spoken by email, you had sent in images of the spoiler fitted to your M6 with no fitment issues, you later requested to return all of the items you had purchased to which we asked you to open a return case on our website. We have since not had any further emails. Furthermore, your last email to us with the subject line "Very happy" Indicated that you were pleased with the products you had received. We would like to help you as much as possible and ask that you contact us at your earliest convenience to rectify any issues you have with your received products from your order on 17/03/2022.
Your order was also received on the 12th of April 2022 Which makes your total order time of 26 days, This was due to a supply issue as we usually aim for a 10 day delivery time.
Thank you
Jack
Twenty Two Tuning.
Excellent quality excellent service…
Excellent quality excellent service really helpful would recommend anyone who wants exhaust tips to use them as yo6u love them on your car thanks
2 juni 2022
Omdöme utan inbjudan
Svar från Twenty Two Tuning
Thank you for your review! We are happy to hear you loved our products
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