XenonPro Omdömen 642

Had a connection issue with one of my headlights. I reached out for support and Kevin was right there immediately to help me troubleshoot the situation in real-time and resolve it. Great product, and even better support.

Excellent warranty support with prompt, problem-solving service. Polite and patient agents who clearly guide you through replacements. A reliable and customer-focused company.

The lights have been awesome and just had to do a warranty, Kevin was super helpful and took care of it very quickly. Very happy with their service.

Fast chat response. Kevin was able to process a warranty replacement in just a few minutes.

Kevin was awesome. I needed a warranty replacement and it was smooth…thank you!

I recently had an issue where one of my warning cancellers split apart, causing one of my headlights to stop working. Kevin was extremely helpful throughout the entire process. He was able to locate my original purchase order and quickly arranged for a replacement to be shipped out at no cost to me only requiring me to cover the shipping.

Kevin handled everything with professionalism, clear communication, and genuine kindness, making the whole experience smooth and stress-free. This level of customer service is rare, and I truly believe Kevin deserves a raise for his outstanding work.

Went above and beyond to fix my issue that was actually caused by the shipping company! Excellent service!

BOUGHT A LOW BEEM KIT AND A FEW DAYS AFTER ONE OF THE BULBS WENT OUT. I CONTACTED THEM AND THEY HAD A WHOLE NEW KIT SENT OUT 5 MINUTES AFTER CONTACTING THEM. GREAT CUSTOMER SERVICE

I received a kit for my wife’s van and found a faulty bulb. Got on chat with Kevin and he confirmed my problem and is sending me an immediate replacement. I will definitely be buying again in the future for my other vehicles.

XenonPro lifetime warranty terms are well articulated and they still follow them 5 years after the sale.

Friendly staff, fast and productive responses. Did not have to wait long to come to a resolution. Kevin was extremely pleasant and able to quickly resolve a shipping error. Thank you!!!!

Quick. Easy and sufficient

I got my first order and passenger headlight was not working properly. had to shake wires to get light to work. They sent me a replacement kit and I had the same problem. Sometimes no lights at all. I tried to chat with them and was told that this was impossible. I couldn't have the same problem with to different kits and was immediately blocked from further chats. Xenonpro is absolute trash and should not be in business. Lifetime warranty is a lie. Money back guarantee if you are not happy is a lie. You will probably have better luck with cheap crap from Temu.

One of my HID bulbs has a factory defect. I contacted customer service and Kevin helped me get a replacement shipped out the very next day. Quick response and easy to upload pictures of my problem. 10/10 experience!

Kevin worked diligently via chat to troubleshoot an issue. He confirmed the parts were defective and with the lifetime warrenty provided a complete replacement. Fantastic company!

Super quick claims process that was very painless. Will definitely buy from these guys again!

Had to warranty my headlights and the customer service is great. Very quick and easy with a live chat. Would recommend.

Kevin was quick to respond and helped with my warranty. Very awesome customer service