X8drums Omdömen 

304
•
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I really enjoyed the website and the descriptions given were helpful. However when I chose to sign up for the 6 month payment plan through paypal I was shocked that I was suddenly charged the full amo... Se mer

Betygsatt 5 av 5 stjärnor

Hard to say what's best about these guys: Prices, Selection ,Great customer service, AND they keep improving their own name-brand drums. Bought one of their fiberglass djembes a few years back and e... Se mer

Betygsatt 4 av 5 stjärnor

X drums is reliable and it has the best offers you can find. I always enjoy scrolling through X drums merchandise because there is just so much to be intrigued by. Also, not mentioning again the amazi... Se mer

Betygsatt 5 av 5 stjärnor

So far my interaction with this company have been above my expectations. Timely responses to questions. Friendly staff. Will update to 5 stars if my product arrives as ordered Update - Jan 26,... Se mer

Företagsinformation

  1. Musikinstrument
  2. också i
  3. Hobbybutik

Informationen kommer från olika externa källor

Because we care! Our primary goal is to serve you, individually, one customer at a time, with exceptional product knowledge, outstanding service, and a diverse collection of high quality drum and percussion instruments. Every one of our customers has very specific requirements, and we pay close attention to meet and exceed them. Package all of this up with the best web shopping experience that assists you at every step to find exactly what you're looking for as quickly and efficiently as possible, and that's what we deliver.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

304 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(304)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

x8 drummmm mmadenesss

Easy product search and fast customer service..all questions answered online or by phone..fast shipping and delivery..all products made with solid craftsmanship and quality..beyond the best among all the rest..X8 drums will blow you away..click on by and surf the store..purchase an instrument and enjoy your musical ride😆

18 december 2014
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Easy to find what I want, tired of extravagant shipping!

Enjoyed ordering off the website. My daughter really wanted a djembe as a gift, and I wasn't sure about just which drum would be best for her. The videos you had embedded on the site, talking about the different size djembes and how to fit a drum properly, hearing how each sounds when played, and the tuning of the drums was REALLY helpful. I was happy to purchase.

However, almost two days AFTER placing the order, I received an email requesting an ADDITIONAL shipping charge to get my order to Alaska. Based on the dimensions and the weight reported, I found that USPS 3-day shipping would total out to roughly both what was originally quoted during purchase plus the additional charge requested after the sale. I paid the additional shipping, but will be watching the shipping to see if I receive my order in the 3 day expected window.

Adding shipping costs after the purchase feels to the consumer like a scam. My feeling is that most would not research the rates to verify, they might just cancel an order. I would encourage X8 to make sure the website is accurately charging shipping the first time.

Finally, if you are going to offer free shipping, offer it to ALL states, not just the contiguous states. My research found that shipping via USPS to Maine costs as much as shipping to me in Alaska, but if I lived in Maine and purchased the djembe that I did, I would have received free shipping. USPS ships priority mail based on size and weight, regardless of whether I live in Alaska. Hopefully, the quality of the product will outweigh my displeasure with X8's shipping practices.

18 december 2014
Omdöme utan inbjudan
Logotyp för X8drums

Svar från X8drums

Hi Todd, Thanks for your feedback about shipping to Alaska. I just tracked your package and it is showing as out for delivery today and I agree with you in hoping that the quality will outweigh the shipping frustration. I'm confident that the Celtic Labyrinth djembe will do just that. Your comments about the free shipping are taken very seriously and will be discussed as part of our 2015 plans. As one of the founding partners of X8 Drums, I have always wanted to make sure that we never profit on shipping and sometimes that puts us in a situation like we had with you where the actual cost is more than the company can absorb. Definitely no scam here, but I see where you are coming from. Thanks again Todd - Happy Holidays to you and your daughter! - Kristin

Betygsatt 5 av 5 stjärnor

it was great!

Found what I was looking for and a great preice, fast shipping and will arrive just in time for Christmas!

18 december 2014
Omdöme utan inbjudan
Logotyp för X8drums

Svar från X8drums

That's great to hear Brittany! Thanks for the feedback and I hope the Groove Djembe is a huge hit! - Kristin

Betygsatt 5 av 5 stjärnor

Love the X8 videos!

I've now purchased almost a dozen of the X8 videos. Everything from different djembe styles to bongos to hand percussion and, now, congas. I recommend these videos to whoever needs either a primer or refresher on these instruments. Thumbs up!

17 december 2014
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

"payment plan"

I really enjoyed the website and the descriptions given were helpful. However when I chose to sign up for the 6 month payment plan through paypal I was shocked that I was suddenly charged the full amount. It is also incredibly difficult to figure out how to contact someone about the issue with little solution,my card was charged right away. Thank goodness I didn't really need the payment plan??

17 december 2014
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great selection

i really appreciated the wide selection of drums and the video of how to pick out a drum. I'm excited to use the DVD that demonstrates the different drum strikes.

16 december 2014
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great website! great prices!

I found X8 drums through a search on the internet. After reviewing several other music sites and comparing prices and products, I decided X8 drums had exactly what I was looking for. I think the prices are great and the website was very user friendly. I wanted to get a drum box without making a big financial investment. The mini cajon at X8 drums was just what I was looking for.

16 december 2014
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

top notch customer service

Sales agent called me immediately after my online ordet that my item would not make it byxmass. He quickly upgraded me and sent the djambe kit out asap. Cant wait to see my sons eyes abd hear the awesr music!

15 december 2014
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

X8 Drums

Excellent customer service. Super quick shipping. Happy customer!

15 december 2014
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Cas Cas Shaker

I got some cad cad shakers and there working pretty well. the shakers are a little big and the string for my hands was a little too short. I made some modification and it works good. They haven't come apart like some others i've bought.;-(

15 december 2014
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

X8 drums rocks

my son who Just turned 8,found a drum circle. Ordered him a drum for Christmas had it at my door in just a few days and the drum is great. Thank you X8.....

12 december 2014
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service, easy site to navigate!

I used all the features on the site: chat, videos, checkout, etc. Everything worked perfectly and the advice I got on chat was to the point and helpful. I like the videos because the really help give an idea of the drum and its capabilities. I would recommend this company to anyone in search of a drum.

12 december 2014
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Nice service

I ordered something that they were out of. They called me, suggested a better, cheaper alternative and took care of everything.

12 december 2014
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceptional online store

X8Drums had a great selection of drums and very competitive prices. I enjoyed shopping in their online store and found it easy to place my order. They shipped my drum out to super fast.

11 december 2014
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great experience

The website was very easy to navigate and checking out was a breeze. My order was delivered quickly and safely!

11 december 2014
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

X8 Red Black Djembe Holiday Package

I received the Djembe Drum and musical instruments in the Holiday Package in six days, and it came in great shape! It is beautiful, more than on time, and will delight my niece for Christmas. Thank you all so much for offering this Holiday package, and for shipping it carefully in so little time! It is much appreciated!! Happy Holidays to you, and thanks again!!

11 december 2014
Omdöme utan inbjudan

Detta är Trustpilot

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