I can't comment on returns, because I haven't returned a single pair of shoes since I started purchasing from Wydr! I have small but extra wide feet, and so far everything I've purchased has fit well,... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I purchased the Inez Pointy Toe T-Strap Mary Jane shoes and am very happy with them! Because of the material, my first wear was a little painful on the tops of my feet (big toe and pinky toe knuckle a... Se mer
The shoes are really well made and the customer service is great. The only issue is knowing the correct shoe size and the long shipping window. If you can get past those two things, these are good sho... Se mer
I am trying to return a pair of shows that do not fit. They give a support e mail that keeps kicking back They provide an online form to request help and then they do not reply. The process to retu... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
An inclusive, wide-width specialist footwear studio for people of all body types who have been long overlooked and marginalized by the fashion industry. Wydr Studios thrives on our tight-knit community – our philosophy is 'community-first'. Since our inception, we've had the privilege of closely collaborating with our community and we look forward to using our Trustpilot space to learn and improve.
Kontaktuppgifter
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent quality shoes and service
Excellent customer service, buying shoes online is normally difficult however the Wyder team make the experience easy. I ordered some shoes had the sizing wrong but the team were fabulous and we worked out the correct size and was sent them straight away. The shoes are fantastic, comfortable and excellent quality. I highly recommend Wyder and will order from them again.
Nice shoes if you are a “normal” wide width
I finally found a pair of sandals wide enough to house my swelling feet. They seem sturdy and good quality, but the soles are thin so I can’t stand in them for long. I’ve had many misses with Wydr as they only make a 2E width and not a 4E. That meant a lot of buying and returning, making my biggest complaint with that process. The shoes are shipped from China and take forever to arrive. Then you have to email a request to return the shoes, then they request your foot measurements in cm. (Why? To judge if you chose poorly?) Then they send a US shipping label but deduct the cost from your return. For a $150-$200 pair of shoes that seems absurd. They need a quick and easy return portal and faster shipping.

Svar från Wydr Studios
Great Customer Service! (Return)
I unfortunately had to return a pair of Wydr shoes just because the style I chose didn’t work for my foot. It was a real bummer because the shoes were beautifully made!
The customer service on returning my shoes was very clear, detailed, and they were very open to feedback about why I needed to return their product. They provided quick and clear communication during every point of the return process.
Even though one specific shoe style didn’t work for my feet, I feel at ease to try other products because their customer service and return process was so detailed and easy!
These shoes are FAB-U-LOUS
These shoes are FAB-U-LOUS! Gorgeous, comfortable, and very impressive. I've never felt so comfy in heels before! Excellent quality!
Great quality shoes and customer service
The quality of the shoes are fantastic, and they ACTUALLY fit my wide feet! Also, the customer service is excellent, as I had an issue with the shipping service due to my rural location, and the support team at Wydr replied right back to me and were willing to help me with some creative solutions! Thankfully it all worked out and I got my beautiful shoes!
Definitely a true wide fit!
I was skeptical on width as purchased many styles claiming wide width from various companies BUT I’m very pleased to write they fit perfectly! I have very wide feet, these shoes are not only very comfortable they are WELL made! I’m will be a returning customer. I don’t write reviews often but if this helps someone decide to give them a try they will not be disappointed. From someone who has struggled finding shoes that not on fit but look good!
Shoes are nice quality
Shoes are nice quality, unfortunately I picked a style (penny loafers) with an almond toe and while they fit me comfortably across the ball of my foot they are toe squishers! My fault really. I had to remove the liner for a comfortable width fit and now I am trying a stretcher to push out the toe box area. Otherwise vey nice and I will try this brand again.
I was so amazed at the fit of these…
I was so amazed at the fit of these shoes. I could never find a dress shoe wide enough to be comfortable and these shoes were awesome.
Eye catching!
Bought these shoes for my sister a she loves them! She’s glad she sized down because she sizes up due to needing wider shoes. Her shoes were a hit with all her friends and she lots of compliments!
After many years of frustrating…
After many years of frustrating searches for fashionable and also comfortable shoes. WYDR has been a fabulous discovery. No longer relegated to the unisex mens sandles, has invigorated me to explore the possibilities. Between everyday comfortable sandles to impressively constructed boots, each has been a treasure to receive and style!
I have order3d twice now from Wydr…
I have order3d twice now from Wydr Studios.
Each time, the delivery was quite fast & the shoes have been great.
As others have said, they are longer sizings- possibly due to being wider width? 🤷🏼♀️
They do offer a sizing kit - which I highly recommend purchasing!
The shoes themselves are great- I struggle with heels but thes3 are easy to walk in, comfy to wear for extanded periods & so many great, fun styles!
Wish I had found WYDR sooner!
I have 9 pair of wydr shoes . 8 /9 fit great . The slide in loafers I could Not get my foot into . I didn’t mess with sending them back and have been trying to find someone who will appreciate them to give them to . I have very wide feet and bunions. I am so thankful I found WYDR !! Previously I had to wear ugly men’s atheletic shoes which are very limited in color for the xtra wide sizes . I could never wear a dress because I couldn’t find cute shoes to match . I find myself wanting to order “spare pairs “ to put back in case your company closes . I do wish they arrived faster but they are certainly worth the wait !! My family is aware that the gift at the top of my wishlist for Christmas and birthdays is WYDR shoes .
Cute wide. If you're half size go down
The shoes are so cute and they're comfortable
If you have a very high in step you might want to add a little more cushioning
They're very wide and comfy, they're cute.If you are half size size down. The only reason it didn't get five stars is.The shipping took like two weeks while another pair.I ordered was here in like three days
Cute summer sandals
The shoes came as ordered. The quality of the shoes is good. I like the sandals! They're stylish and comfortable on my wide foot.
Customer service is top notch!
Truly amazing customer service! I struggled with fit in the Reese loafers, even after exchanging for a different size. The folks at Wydr reached out and helped me work through the fit issues, AND sent me a different pair of loafers in a half-size bigger (the Reese were not available in half sizes) at no cost. This is the kind of customer service that keeps customers coming back.

Svar från Wydr Studios
Shoes were exactly as advertised
Shoes were exactly as advertised. Quality great, color is Beautiful. Shipping was fast! I would buy again!
These shoes are the only shoes I've…
These shoes are the only shoes I've found that are almost too wide! They fit almost perfectly and I am so happy to finally have a real option for comfortable and cute shoes. I just wish they offered more half sizes.
Wydr has changed my life
these are the only cute shoes that have ever fit me. you can get trendy styles made for actually wide feet. you don't have to trust reviews. use the size chart to see what size will fit. wydr customer service if you are listening, you need a wide flip flop!
I love my pointy toe sling backs
I love my pointy toe sling backs! I got them in black. I’ve received so many compliments on them! They’re also super comfy which surprised me as well! Definitely try them out ladies!
Awesome
So far the shoes I bought have been very comfortable. The shoes are great quality.
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