Zerographic Systems Omdömen 131

TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Awful company, have since heard what a bad reputation it has within the industry. They tie you into fake contracts and scare you into staying with them by charging fake fees. Amounting to 5K in... Se mer

Betygsatt 5 av 5 stjärnor

Our company have used these for many years and will continue to do so. Any problems, issues or questions regarding anything from billing queries to print issues they always deal with effectively a... Se mer

Betygsatt 5 av 5 stjärnor

We've experienced fantastic service from Zerographic, in particular our account manager Rob Lacey. From the moment we decided to work with them, the process has been quick and simple. If we've ever ne... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We have been working with Zerographic for over 6 years now. Recently I logged a fault with a troublesome printer. The fault was logged mid morning. After a few over the phone suggested fixes, an eng... Se mer

Företagsinformation

  1. Butik med skrivare och skanner
  2. Datortillbehörsaffär

Informationen kommer från olika externa källor

Zerographic delivers printer and copier solutions to business. Services and products are fuelled by Xerox tools to deliver the best business results.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

131 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Clive - was great -Thank You

Great communication , Speedy installation
very friendly & helpful...Highly Recommend

10 november 2020
Omdöme utan inbjudan
Logotyp för Zerographic Systems

Svar från Zerographic Systems

Many thanks for your review, It is great to see you had a great experience with Zerographic.

If we can be of any further assistance with your business requirements, please do not hesitate to contact us.

Thanks,
Rachel

Betygsatt 5 av 5 stjärnor

Clive was fantastic

Clive was fantastic, we recieved a really good service and hope we have a long working relationship.

Thank you

Richard Evett
Wenallt spraying

4 november 2020
Omdöme utan inbjudan
Logotyp för Zerographic Systems

Svar från Zerographic Systems

Many thanks for your review, It is great to see you had a good experience with Zerographic. I will pass your kind comments onto your Account Manager, Clive. We too hope that we are now your partner of choice and can continue a long relationship.

If we can be of any further assistance with your business requirements, please do not hesitate to contact us.

Thanks,
Rachel

Betygsatt 5 av 5 stjärnor

Great product and service!

Lovely product and service. The whole process was quick and easy. Clive Davies constantly kept in contact with us from beginning to end and was also kind enough to follow-up to see if everything was working and running smoothly. Would definitely recommend!

2 november 2020
Omdöme utan inbjudan
Logotyp för Zerographic Systems

Svar från Zerographic Systems

Many thanks for your review, It is great to see you are happy with the product, we pride ourselves on being a Xerox Premier Partner and stand behind the quality of their copiers and our offering of cutting edge technology. I am so happy to see Clive checked in with you too and everything is going well. I will pass your kind comments onto your Account Manager, Clive.

If we can be of any further assistance with your business requirements, please do not hesitate to contact us.

Thanks,
Rachel

Betygsatt 5 av 5 stjärnor

Extremely attentive

Extremely attentive, Generally great service all round.
Clive who was my main contact was fantastic.
Highly recommend.

28 oktober 2020
Omdöme utan inbjudan
Logotyp för Zerographic Systems

Svar från Zerographic Systems

Hi Charlie,

Many thanks for your review!

I will let Clive know you were pleased with his service and thank you for your kind comments.

If we can be of any further assistance with your business requirements, please do not hesitate to contact us.

Thanks,
Rachel

Betygsatt 5 av 5 stjärnor

Excellent service through and through!

Excellent service through and through!

Within a matter of minutes of submitting my query, I received a call for a lovely gentle by the name of Clive Davies, who was incredibly helpful and instructive. He provided me with plenty of options so that we could make a clear and educated decision on our printer hire.

The service I received was nothing short of spectacular, we had our printer delivered, installed and set up within a week of my enquiry.

I would highly recommend both Clive and the company as a whole.

21 oktober 2020
Omdöme utan inbjudan
Logotyp för Zerographic Systems

Svar från Zerographic Systems

Hi James,

Many thanks for your review, It is great to see you had a great experience with Zerographic. I will pass your kind comments onto your Account Manager, Clive.

If we can be of any further assistance with your business requirements, please do not hesitate to contact us.

Thanks,
Rachel

Betygsatt 5 av 5 stjärnor

Lovely new copier installed without fuss!

Absolutely brilliant service from Zerographic - spot on with matching a copier to our requirements and installing it into our office without fuss, training us on the new features was simple and other printing queries resolved. Thank you !

14 oktober 2020
Omdöme utan inbjudan
Logotyp för Zerographic Systems

Svar från Zerographic Systems

Dear Sharon Elalaoui,

Many thanks for your review, It is great to see you had a great experience with Zerographic.

If we can be of any further assistance with your business requirements, please do not hesitate to contact us.

Thanks,
Rachel

Betygsatt 5 av 5 stjärnor

Clive was great to deal with

Clive was great to deal with, professional and polite, nothing to much trouble to deal with . thanks Clive

8 oktober 2020
Omdöme utan inbjudan
Logotyp för Zerographic Systems

Svar från Zerographic Systems

Dear Simon,

Many thanks for your review, It is great to see you had a great experience with your order. I have passed this review onto Clive who will be most pleased.


Thanks,
Rachel

Betygsatt 4 av 5 stjärnor

PKWG.LTD

Clive was very profesional and dealt with my needs in a timely manner adapting the quote to my requirements. We will use again!

25 september 2020
Omdöme utan inbjudan
Logotyp för Zerographic Systems

Svar från Zerographic Systems

Dear Peng Ye Qian,

Many thanks for your review, It is great to see you had a great experience with your order and dealing with one of our South Account Managers Clive. I have passed this review onto Clive who will be most pleased.

If we can be of any further assistance with your business requirements, please do not hesitate to contact us.

Thanks,
Rachel

Betygsatt 5 av 5 stjärnor

Great service

Great service, very helpful field agent who went above and beyond to meet our deadlines. Thank you David Jackson!! We would use the service again and recommend highly!

18 september 2020
Omdöme utan inbjudan
Logotyp för Zerographic Systems

Svar från Zerographic Systems

Dear Lauren Watson,

Many thanks for your review, It is great to see you had a great experience with Zerographic and dealing with one of our North Account Managers, David. I have passed this review onto David who will be most pleased.

If we can be of any further assistance with your business requirements, please do not hesitate to contact us.

Thanks,
Rachel

Betygsatt 5 av 5 stjärnor

Fantastic service

We've experienced fantastic service from Zerographic, in particular our account manager Rob Lacey. From the moment we decided to work with them, the process has been quick and simple. If we've ever needed support, Rob has been on the end of the phone straight away and has gone above and beyond to help. Would highly recommend.

18 september 2020
Omdöme utan inbjudan
Logotyp för Zerographic Systems

Svar från Zerographic Systems

Dear Emily,

Many thanks for your review, It is great to see you received top service with one of our Print Specialists Rob. I have passed this review onto Rob, who will be most pleased.

If we can be of any further assistance with your business requirements, please do not hesitate to contact us.

Thanks,
Rachel

Betygsatt 5 av 5 stjärnor

Absolutely brilliant

Absolutely brilliant, besides a few minor delays which can be expected due to the current COVID situation, service, communication and the machine are to drawer. I have no hesitation in recommending these guys. Thanks Clive Davies and Andrew Law for all your help.

18 september 2020
Omdöme utan inbjudan
Logotyp för Zerographic Systems

Svar från Zerographic Systems

Dear Dan,

Many thanks for your review.

It is great to see you had a great experience with Zerographic, both from an Account Management side and Technical side. I have passed this review onto both Clive and Andrew who will be very happy to see you have left them 5 stars.

We apologise for any delays, during COVID some deliveries and processes are taking slightly longer than usual but we should be back to our usual standards now and If we can be of any further assistance with your business requirements in the future, please do not hesitate to contact us.

Thanks,
Rachel

Betygsatt 5 av 5 stjärnor

A pleasure to work with!

A pleasure to work with!
We were a Xerox Direct customer and never seemed to get the machines, support or service we required Zerographic made sure we had the right equipment in place and although the machines are maintained by Xerox direct if we have any issues they are always on hand to support in getting things sorted. They have showed us year on year savings without detriment to our markets and improved our quality and speed of output. Thanks, Zerographic for your excellent service and professionalism long may it continue.

15 september 2020
Omdöme utan inbjudan
Logotyp för Zerographic Systems

Svar från Zerographic Systems

Dear Matthew,

Many thanks for your 5 star review, it is greatly appreciated.
I am so happy to see you have had a great experience with Zerographic and long may we continue to support you and your business.

Thanks,
Rachel

Betygsatt 5 av 5 stjärnor

Zerographic know what they are doing…

Zerographic know what they are doing and are really open and honest - great support from when I first spoke to them to shape the best solution for our company to the ongoing service. I would recommend them for printing and software.

15 september 2020
Omdöme utan inbjudan
Logotyp för Zerographic Systems

Svar från Zerographic Systems

Dear Duncan,

Many thanks for your review and kind words.
If we can be of any assistance, please do not hesitate to contact us.

Thanks,
Rachel

Betygsatt 5 av 5 stjärnor

The service we received from Clive was amazing

The service we received from Clive Davies was amazing, any queries we had we emailed clive and received an email straight back even if it was late at night he would reply straight away. Amazing service when equipment was delivered. Defnitley recommend dealing with Clive he is by far the best if I could give more stars I would have.

13 september 2020
Omdöme utan inbjudan
Logotyp för Zerographic Systems

Svar från Zerographic Systems

Thank you for your kind words and 5 star review, I have passed your comments onto Clive.

Many Thanks,
Rachel

Betygsatt 4 av 5 stjärnor

From the initial contact to the…

From the initial contact to the installation of the machine we have received very good service. It has confirmed to us we made the right decision in deciding to use Zerographic Systems for the supply of our copier.

26 augusti 2020
Omdöme utan inbjudan
Logotyp för Zerographic Systems

Svar från Zerographic Systems

Hi Colin,

Thank you for your review and kind words, we are very glad you have chosen Zerographic to supply your copier.

Thanks,
Rachel

Betygsatt 4 av 5 stjärnor

Clive Davies

the service from start to finish was conducted in a very professional manner and the sales agent was very easy to speak to and answered all of our questions speedily and dealt with all queries efficiently.

20 augusti 2020
Omdöme utan inbjudan
Logotyp för Zerographic Systems

Svar från Zerographic Systems

Hi Ginny,

Thank you for your review and kind words, I will be sure to pass them onto Clive who will be pleased to see this. If there is anything further we are able to do for you and your requirements, please get in touch with Clive who is always available to assist.

Thanks,
Rachel

Betygsatt 5 av 5 stjärnor

Super responsive Clive - a pleasure to deal with

Clive was super responsive, dealt swiftly and efficiently with our enquiry and made it his personal responsibility to see that we had the best deal and a printer delivered exactly when we needed it - and we needed it quickly. Highly recommended. The printer is everything we hoped for and more.

20 augusti 2020
Omdöme utan inbjudan
Logotyp för Zerographic Systems

Svar från Zerographic Systems

Hi Victoria,

I am pleased to read that Clive has been a pleasure for you to deal with, thank you for your review and kind words, I will be sure to pass them onto Clive who will be most pleased to see this.

Thanks,
Rachel

Betygsatt 5 av 5 stjärnor

Clive was very profesional and dealt…

Clive was very profesional and dealt with my needs in a timely manner adapting the quote to my requirements. We will use again!

19 augusti 2020
Omdöme utan inbjudan
Logotyp för Zerographic Systems

Svar från Zerographic Systems

Hi Shane,

I am pleased to read that Clive has been a pleasure for you to deal with, thank you for your review and kind words, I will be sure to pass them onto Clive who will be most pleased to see this.

Thanks,
Rachel

Betygsatt 5 av 5 stjärnor

Reliable and quick response…

Thank you Clive Davies for being so helpful, coming in at the time we had issue with the previous company.
5star customer service, very reliable, very quick in responding.

28 juli 2020
Omdöme utan inbjudan
Logotyp för Zerographic Systems

Svar från Zerographic Systems

Hi Rehoboth,

I am pleased to read that Clive has been a pleasure for you to deal with, thank you for your review and kind words, I will be sure to pass them onto Clive who will be most pleased to see this.

Thanks,
Rachel

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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