Zerographic Systems Omdömen 131

TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Awful company, have since heard what a bad reputation it has within the industry. They tie you into fake contracts and scare you into staying with them by charging fake fees. Amounting to 5K in... Se mer

Betygsatt 5 av 5 stjärnor

Our company have used these for many years and will continue to do so. Any problems, issues or questions regarding anything from billing queries to print issues they always deal with effectively a... Se mer

Betygsatt 5 av 5 stjärnor

We've experienced fantastic service from Zerographic, in particular our account manager Rob Lacey. From the moment we decided to work with them, the process has been quick and simple. If we've ever ne... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We have been working with Zerographic for over 6 years now. Recently I logged a fault with a troublesome printer. The fault was logged mid morning. After a few over the phone suggested fixes, an eng... Se mer

Företagsinformation

  1. Butik med skrivare och skanner
  2. Datortillbehörsaffär

Informationen kommer från olika externa källor

Zerographic delivers printer and copier solutions to business. Services and products are fuelled by Xerox tools to deliver the best business results.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

131 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

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Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

We as a company like the fact we have a…

We as a company like the fact we have a contact with Zerographic. When we have a query or need advice Russ always replies very promptly and finds a resolution to our problem. When we have needed an engineer out, they have been out within 24 hours.
I would definitely recommend them.

2 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

I've found their customer service great! Mackenzie, our account manager, is really attentive. Zerographic always attends to our technical problems and answers all our questions. I just wish their printers were more affordable.

18 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic company to work with

Zerographic is a fantastic company to deal with. Great customer service with competitive prices. A dedicated account manager at the end of a phone call or email is much appreciated and makes all the difference. Deal with this company with confidence!

24 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service!

We have been using Zerographic Systems for the past five years! Our Account Manager, Mackenzie has always been incredibly reliable and willing to help with any issues!

21 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Our company was looking for a new…

Our company was looking for a new Multi-Function Printer and after a lot of research I decided upon Zerographic.

The salesperson that I spoke to Dave Goodman was extremely helpful and very attentive, he offered plenty of advice and went through many options that would be the best for our company, once the order was placed we received the printer very promptly, efficiently and with no problems or issues.

Since receiving the printer I have had no issues and the after care and follow up from Dave Goodman was exemplary.

A very professional, honest company and it has been a pleasure to deal with them and their salesperson Dave Goodman.

24 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Anthony Bailey did a great job at…

Anthony Bailey did a great job at accessing our needs and delivering an affordable solution. We were very cautious at first and this company has passed all our tests, now 6 months into the contract it's going really well.

14 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great prices and excellent service

We recently dealt with Clive Davies to organise the lease of a printer to our new office. We were very happy with the deal offered, much better than any other quote I had and the service from Clive was excellent. Would recommend!

14 februari 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

We were looking for a new…Multi-Function Printer

We were looking for a new Multi-Function Printer and after a Google search, I came across Zerographic. The salesperson that I spoke to was extremely helpful and offered plenty of advice. We placed our order and received the goods very promptly.
Since receiving the printer I have had one reason to call their UK-based Helpdesk and I must say that they were amazing and resolved the fault over the phone. Well done Zerographic

6 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional to work with.

Recently taken out a contract, everything is as expected.
Zerographic and xerox are a great company to deal with after many years of using other providers, you are the most seamless & professional company

21 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wonderful service

We are recently coming to an end of our contract with zerographic and the experience has been really outstanding so far.

The customer service we have had through from our account manager has been brilliant, we are pleased to remain loyal customers. Thanks.

18 januari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Signed up with them in May 2023 and I…

Signed up with them in May 2023 and I was charged double within the first two months and they refuse to acknowledge this and refund me. The rep who signed me up is in agreement with me on this and knows I have been double billed. Sophie in the office is extremely rude. I would never recommend them to anyone. I hope they see this then maybe I will get my 100 pounds back!!!!!
Do me a favor then an show me exactly where on the contract it states I will pay the same amount twice and I will agree with you.

23 maj 2023
Omdöme utan inbjudan
Logotyp för Zerographic Systems

Svar från Zerographic Systems

Hello Gail,

We're very sorry that you are unhappy with the service you have received thus far.
Unfortunately, the amount you had been billed within the first month is correct. On the contracts you signed with us, it states that there is a documentation fee to be paid upon first signing. As you had signed both a Finance contract and a Service contract with us, there was a documentation fee applicable for both contracts. Therefore, the amount you paid is correct.
We are very sorry for any confusion this has caused.

Kind regards,
Sam (Zerographic Administration)

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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