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Zen Educate Omdömen 

1 957
•
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The staff at Landewednack (especially the class TA) were extremely welcoming and helpful, taking time to help me get set up in the classroom and talking through routines etc even though they were real... Se mer

Betygsatt 5 av 5 stjärnor

Zen educate are excellent at matching my skills to schools. I thoroughly enjoy the work that comes my way. They report back to me on my work which is much appreciated. I have regular work and feel re... Se mer

Betygsatt 1 av 5 stjärnor

Jumped through hoops, paid for a DBS to then be ignored when asking about individual jobs. Did my weekly availability and there was no supply jobs available. They're also clearly trying to hide negat... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great communication and lovely staff. A reliable and consist stream of job opportunities for daily supply and longer-term positions. On the whole, really nice schools with brilliant children. No need... Se mer

Företagsinformation

  1. Rekrytering

Skrivet av företaget

Zen Educate is a digital staffing platform that connects teachers, teaching assistants, SEN TAs, cover supervisors, and early years educators directly with schools - without expensive agency fees. Sign up, get vetted, set your preferences, and get smart-matched to daily supply, long-term, or permanent roles across London, Manchester, Birmingham, Liverpool and more. Schools save money. Educators earn more. Subscribe for tips on supply teaching, career development, and education staffing. Get in touch: www.zeneducate.com/contact-us


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(1 957)

375 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Working with Zen Educate

Working with Zen Educate has been great so far! I absolutely love the Zen App system of booking jobs sent by the fantastic Zen team, and there are a good number of bookings to go round, but you have to be quick! (that's the part I love!). The team are also very friendly and always willing to help. I have had some awesome conversations with them and it is comforting to know that they are there to support and help. Thank you Zen Team! You guys are AWESOME! Keep doing what you do!

22 maj 2026
Betygsatt 1 av 5 stjärnor

Misleading and disappointing process of selection of candidates

Please, first shortlist the candidates before starting to collect all their personal information. I feel my personal data is violated and can’t go back and delete it myself!
I was able to upload all my data, including references and even staring completing some courses, and after having the AI interview, I was rejected , because I didn’t have experience working with SEN children. Apparently that’s super essential to be a successful candidate for ZEN educate!
This is fine, but please, don’t let people share their personal information before you let them know what is needed to be a part of the app! So disappointed!

28 maj 2026
Omdöme utan inbjudan
Logotyp för Zen Educate

Svar från Zen Educate

Dear Krasena,

Thank you for sharing your feedback with us. We are truly sorry for the frustration and concern our onboarding process caused you. One of my colleagues, Jo, reached out to you earlier today to personally address your concerns. During that conversation, we clarified that the rejection notification you received was actually an incorrect email sent in error. Your profile was, in fact, successful, and we were intended to move forward with your application.

We completely respect your decision during the call to not proceed with the application. We can now confirm that your account, along with all uploaded personal documents and data, has been deleted from our systems as requested.

Furthermore, we want to thank you for your feedback regarding the order in which we collect personal information. We are taking this feedback seriously and are currently reviewing this process with our relevant departments to ensure a more seamless and comfortable experience for future candidates.

Best regards,
The Zen Educate Team

Betygsatt 5 av 5 stjärnor

ZED Educate has provided me with many…

ZED Educate has provided me with many opportunities to work in different schools and has offered excellent support throughout, carefully matching my skills to suitable placements. The staff are highly committed, professional, and always willing to help.

18 maj 2026
Betygsatt 1 av 5 stjärnor

Very limited work

I have registered with the company for five weeks and have only received work once.

8 maj 2026
Logotyp för Zen Educate

Svar från Zen Educate

Hi Tamkeen,

Thank you for your feedback. We’ve reached out to you twice via email (on May 15th and May 19th) to discuss your experience and offer a profile optimisation session, but as we haven’t heard back, we wanted to provide some clarity here for transparency.

While you registered five weeks ago, your profile was fully verified and eligible for bookings on April 30th. This means you had been active on the platform for approximately two weeks at the time of this review. Zen Educate operates on a supply and demand basis. We don't technically guarantee daily work because bookings are driven by the specific, real-time needs of schools in your area.

Assignments are matched based on a variety of factors including your specific qualifications, experience, distance settings, and your marked availability. During your first two weeks, we noted you were marked as available for four days; increasing your availability and widening your distance settings often significantly boosts visibility. Because school needs are often urgent, requests are sent to matched candidates and can be filled quickly.

We pride ourselves on the fact that there is plenty of work available, but success on the platform relies on a "match" between your profile and a school's specific requirements.

Best regards,
The Zen Educate Team

Betygsatt 1 av 5 stjärnor

Fraud

I completed all requirements and they never called me back, just sent an email saying the position was filled.
Fraud . Unprofessional

5 februari 2026
Omdöme utan inbjudan
Logotyp för Zen Educate

Svar från Zen Educate

Hi there, thank you for sharing your feedback.

We are disappointed that we haven't heard back from you following our previous response and request for more information. We have attempted to investigate your claims internally, but without further details from you, we have no record of any fraudulent activity or "unprofessional" conduct to review.

To be clear: a position being filled by another candidate is a standard part of any recruitment process and does not constitute fraud. We take such serious accusations very seriously, as they do not reflect the service we provide to thousands of educators.

We remain open to discussing this with you, but we cannot investigate further without your cooperation. If you wish to provide more information, please reach out to support@zeneducate.com and quote this review. Thank you.

Best,
Zen Educate

Betygsatt 1 av 5 stjärnor

Unreliable agency, avoid

Update: knocked down 1 star because I haven't even been paid on time! I don't agree with umbrella companies, but generate's website promises "100% on time payment, guaranteed". If they're going to deduct so much from your pay, you'd think they'd at least pay you on time. I can't even call them to chase up until Monday and Zen rarely answer phone calls.

It's been 2 weeks and the number of requests that come through aren't sufficient. You can forget about working to get your DBS refunded after 10 bookings - its impossible to get any work!

----

I like the app experience as it makes receiving reply requests easy and convenient, however the requests from schools go EXTREMELY fast - within 30 seconds. I don’t feel there’s guaranteed work so you would definitely have to sign up to another agency.

It’s extremely difficult to get into contact with zen through phone, app when my recruitment officer stopped replying to my emails, it was hard to get in touch with anyone. When I finally did, explaining I wanted a child only DBS (some schools and agencies do not accept child & adult DBS, which Zen create) I was assured this would be put on file, but it didn’t - I had to get another DBS created with another agency.

When I have gotten through to staff, they are genuinely friendly and helpful. Hopefully my experience gets better with time.

11 maj 2026
Logotyp för Zen Educate

Svar från Zen Educate

Hi Mia,

Thank you for your feedback. We are sorry that your initial experience wasn't as seamless as we strive for, but we are glad we were able to connect and get these matters sorted for you.

We have reached out to you multiple times via email to ensure you are happy with the outcome. As we haven't heard back, we believe that everything is now fully resolved. As mentioned in our direct email, there was a minor administrative error regarding your payment; however, once our team was notified, we investigated immediately and the funds were paid in full within 72 hours.

To address your other points: You are completely right - requests from schools go extremely fast! Because our system operates on a first-come, first-served basis, roles are secured quickly. To give yourself the best chance, we recommend keeping your preferences updated and notifications on so you can accept requests the moment they appear.

We standardly process the Child & Adult DBS because it provides you with a much wider scope for work. It clears you for SEN schools, colleges, and settings with 18+ students, whereas a Child-Only DBS strictly limits your placement options. Because this check offers more clearance, it is highly unusual for a school or agency to reject it.

While we apologise for the initial difficulty in getting through, we pride ourselves on our responsiveness once an issue is raised. We’re glad to have you on the platform and are here to support you. If you have any further questions, please don’t hesitate to reply to our latest email.

Best regards,
The Zen Educate Team

Betygsatt 5 av 5 stjärnor

I would like to give a huge thank you…

I would like to give a huge thank you to Hannah from the Zen Edictae customer support team. She has been absolutely outstanding throughout every interaction I’ve had with her.

Hannah was incredibly helpful, professional, and efficient in resolving all of my issues without any fuss or unnecessary delays. She made the whole process smooth and stress-free, always communicating clearly and showing genuine care in making sure everything was sorted properly.

It’s rare to come across customer support of this quality these days, and Hannah truly went above and beyond. She is a real asset to the company and fully deserves recognition for her hard work and dedication -honestly, she deserves a raise!

Thank you again, Hannah, for the excellent support and exceptional customer service.

12 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Working through Zen Educate has been a…

Working through Zen Educate has been a really positive experience for me. They were supportive, professional, and helped me secure a role at Paddock Secondary School where I’ve now successfully moved into a permanent position.

8 maj 2026
Betygsatt 4 av 5 stjärnor

Working for Zen Educate

I really enjoyed my experience working for Zen Educate. The staff are so lovely and friendly and they are always willing to help! Matilda was such a joy to talk to she was very friendly, chatty and extremely helpful she helped me a lot with the whole process of my DBS and helped much more after. Shannon was very helpful and kind I unfortunately didn't get to speak to Shannon much but when I did she was lovely she also helped me a lot with any questions I had. Charlie was also very helpful, chatty and kind he would help me a lot with the navigation/time to the school. all three always made sure to ask how I am Overall the staff I have spoken to have been amazing they are very dedicated to helping you in the best way they can. The application process took awhile as the DBS takes some time to come back however it is all definitely worth it. My interview was one of the best! Matilda was the person who did my interview and she made me feel so much calmer and she chatted to me which made me feel a lot better for the interview. The only issue I had was I was not getting called into work as often so some weeks I wouldn't work at all for a long period of time, however I do understand that the agency is a zero hour contract. Overall my experience working for Zen Educate has been amazing and the Staff have helped through every step and supported me they are very supportive and extremely kind!

8 maj 2026
Logotyp för Zen Educate

Svar från Zen Educate

Hey Layla, thank you so much for sharing such a detailed review!

It’s absolutely lovely to hear how Matilda, Shannon, and Charlie supported you. It’s great that the team was able to help you navigate everything from the DBS process to finding your way to school on those early mornings. We’re thrilled to have you as part of the Zen community.

Regarding the quiet weeks you mentioned: because school demand can shift quickly, the best way to keep the bookings coming is to double-check your preferences in the Zen Educate app. Since jobs often pop up and are snapped up quickly, ensuring your availability, travel distance, and role types are 100% accurate helps our system match you with the right schools the moment they need help.

We’re looking forward to a long and successful partnership with you.

All the best,
Zen Educate

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