Zeeandco Omdömen 

622
‱
TrustScore 3.5 av 5

3,3

Även om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en ”verifierat”‑etikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer

För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer

Det hÀr tycker kunderna

Betygsatt 5 av 5 stjÀrnor

First time using the online store. Good range and easy ordering. Made order approx 8pm on a Tuesday evening. Email confirmation straight away. Shipped Wednesday and delivered Thursday am. tracking num... Se mer

Betygsatt 1 av 5 stjÀrnor

I've just tried to get on the site as they usually have some good offers going. But now it redirects to Flannels instead. Another good clothing store taken over by Sports Direct? I can't find anything... Se mer

Betygsatt 1 av 5 stjÀrnor

Placed an order late evening on a Wednesday, beat a countdown by 10+ minutes to get my item delivered by the Friday, never received any email to say the item had been dispatched, rang customer service... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjÀrnor

Bought a stone island jumper- got next day delivery free with DPD so it came fairly quickly. Really happy with the product and zip protected case however disappointed that the outside packaging was a... Se mer

Företagsinformation

  1. HerrklÀder

Informationen kommer frÄn olika externa kÀllor

For more than three decades, Zee & Co have brought Designer fashion to the high street. In that time, we have introduced hundreds of exquisite clothing brands to our customers via our shops and online retail site. Our ever-growing roster of designers and fashion labels means that we continue to provide a mix of the very latest styles and innovations, from new or up-and-coming labels to the established designer powerhouses. We're as passionate about clothing as our customers, so that's why we make sure to stock garments from amongst the best brands in the world.


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

622 omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Ingen aktuell inbjudningshistorik

Det hÀr företaget har inte bjudit in sina kunder pÄ lÀnge. Omdömen kanske inte Àr representativa

Har inte besvarat negativa omdömen

SÄ anvÀnder företaget Trustpilot

Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.

3,3

Alla omdömen

(622)

1 omdöme under de senaste 12 mÄnaderna

Skriv ett omdöme
Företag pÄ Trustpilot fÄr inte erbjuda incitament eller betala för att dölja omdömen. Omdömen Àr enskilda anvÀndares Äsikter och inte Trustpilots Äsikter. LÀs mer

Betygsatt 1 av 5 stjÀrnor

DO NOT BOTHER

DO NOT BOTHER.

No Customer Service at all.
Been a Loyal customer for years.
Ran into an issue and the way they have dealt with it, is appalling.
Beyond gutted that ive spent thousands and thousands with this company.

10 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Great experience

Great experience, great clothes and great service this is one of the best deigned shops around there’s something in there for everyone

13 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Great Service

I use these guys on a fairly regular basis and they never let me down.
Brilliant selection and always competitively priced. Delivery quick too.
Will use again for sure and already eyeing up another purchase.

15 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Positive

After reading a few negative reviews I was a little doubtful to order, no issues at all and order even came early. Didn't have to contact customer service but my experience was good

30 januari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Happy Customer

I’ve seen a few dodgy reviews recently but I ordered a hoodie on 24th Jan & it arrived on 26th. No complaints whatsoever, very well packaged & fantastic item! Very happy customer - Thanks a lot will definitely use again no problem hence 5/5 review.

26 januari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjÀrnor

Avoid!

Avoid!
Aftercare service is shocking, like others said they dont want anything to do with you if order/product is wrong or faulty.
Received a faulty product and they are not interested and now ignoring my emails etc. ÂŁ200 wasted.

22 januari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

First time order

First time ordering from Zee after being let down by another on line company. My order arrived the next day perfectly packaged and presented, great service.

22 januari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjÀrnor

In breech of the consumer rights act!

Do not understand the consumer rights act entitling you to a refund for delivery costs on returned items.

Regardless of whether this is in your terms and conditions, and may I point out, if it is ,you are breaking the law. It is also a basic consumer right which means by law you need to honour it!

Worth mentioning to anyone who has had the same experience to point out that Zee and Co are in breech of the consumer rights act and you will more than likely receive your full refund as I just have. However, this certainly has made me certain I will never order from them again!

16 januari 2023
Omdöme utan inbjudan
Logotyp för Zeeandco

Svar frÄn Zeeandco

Hello Stewart

Thank you for leaving a review.

As a customer you have the right to cancel your contract as stated within our Returns Policy:

Right to Cancel
If you are contracting with us as a consumer online or by phone, you have the right to cancel under the Consumer Rights Directive 2011/83 ("CRD") and Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 ("CCR"). You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right to cancel, you must inform Zee & Co Online Ltd, New Court Business Park, Perry Road, Harlow, Essex, CM18 7NS England, Telephone +44 (0) 1279 432078, facsimile +44 (0) 1279 424080, or email estore@zeeandco.co.uk of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail stating that you are cancelling under the Consumer Contracts Regulations). You may use the Cancellation Form but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

To confirm, we did not receive notification from you regarding the cancellation of the contract, therefore, when the refund was issued to you, the delivery charge was not refunded.

As stated above we do require you to notify us of the contract cancellation within 14 days of receiving the goods, this is a legal requirement should you wish for the contract to be cancelled and the delivery cost to be refunded.

Full information on our Returns Policy can be viewed here: https://www.zeeandco.co.uk/mens/returns

I hope this clarifies any confusion around our Returns Policy.

Kind regards
Customer Care

Betygsatt 5 av 5 stjÀrnor

Ordered from here

Ordered from here, was kept informed the whole time, prompt delivery with no issues with the courier, email was sent and you can state your delivery options if you aren’t going to be in. Would 100% use this company again. Item was packaged well, nice receipt in folder. Quality of product also very good.

5 januari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjÀrnor

BE WARNED

While both my partner and I have been regular users of Zee&Co over the years due to the great products and service they provide, I have just been informed by my partner that she ordered me something for Christmas which was due to arrive on the 1st December but was supposedly delivered while we were both at work. When she arrived home the parcel wasn't at visible even though she'd received an email confirming delivering. While I appreciate that some customers may take the opportunity to say it wasn't there we were both at work and the parcel was not at the front of the house or left with our neighbours. Since then my partner has confirmed she's had 12 calls with Zee&Co where she's had to have DPD out to investigate (who confirmed it had been delivered) and is now expected to sign a disclaimer in the next 48 hours which must be physically signed which she's unable to so they are now saying they will close the case. My partner has now just lost ÂŁ90 plus all the stress involved and the customer services is a joke and been told that they don't care about about negative reviews which I think tells you all you need to know.

20 december 2022
Omdöme utan inbjudan

Detta Àr Trustpilot

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