For a change, it was very pleasant to be able to open two Cash Isa accounts quickly without having to wait for a more formal pre-arranged appointment Also YBS were able to confirm both identities wi... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I wanted to deposit some money to offer me a monthly interest payment to top up my part time wage. I tried several high street banks and building societies, all seemed un interested. I picked up... Se mer
The staff at Mere Green ybs are brilliant people, especially the lady who went out of her way to help me with paying our conveyancer on 31st July, even phoning them for me. Thank you very much 👍
The website is clear, sensible, easy and straightforward. Your personal service is just that - it's personal. Real, decent, friendly people staff the phones. The whole operation is very refresh... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
As a mutual, Yorkshire Building Society is owned by our members, who are customers of our Society. We were founded more than 150 years ago for the benefit of our members, to provide real help with their real lives, enabling more people to buy their own home and save for what’s important to them. Our ambition is to be market-leading for financial inclusion and deliver tailored outcomes for all customers.
Kontaktuppgifter
Yorkshire House, Yorkshire Drive, BD5 8LJ, Bradford, Storbritannien
- www.ybs.co.uk
4,7
Utmärkt
11 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Welcome phone call shortly after…
Welcome phone call shortly after opening account. Never had that before!
Transfer of ISA from Fidelity done quickly with regular updates.
All adds up to a feeling I’m dealing with people who know what they’re doing. Very reassuring
11 juni 2026
Svar från Yorkshire Building Society
Hello Richard,
Thank you for your positive feedback. It is great to hear you appreciated the warm welcome call after your account opening. 🙂
Kind regards.
Fast and great experience with them
Fast and great experience with them, we got our offer withing 5 working days.
11 juni 2026
Svar från Yorkshire Building Society
Hello,
Thank you for sharing this positive feedback. it's greatly appreciated.
Kind regards.
The way I was treated at branch.
17 juni 2026
Svar från Yorkshire Building Society
Hello,
Thank you for your feedback.
Kind regards. 🙂
I open this account because it was giving better interest
I open this account because it wasgiving better interest
18 juni 2026
Svar från Yorkshire Building Society
Hello Rose,
Thank you for your feedback.
Kind regards.
Svar från Yorkshire Building Society
Hello Christine,
Thank you for your feedback.
Kind regards.
Svar från Yorkshire Building Society
Hello,
Thank you for your positive feedback.
Kind regards.
The customer service in the branch was…
The customer service in the branch was great. I opened up an ISA and it was quick, easy and the staff were lovely.
11 juni 2026
Svar från Yorkshire Building Society
Hello,
Thank you for sharing this positive feedback.
Kind regards. 🙂
I opened an ISA easily online
I opened an ISA easily online. The transfer process was completed by the YBS smoothly. I didn’t have to do a thing. Wonderful.
17 juni 2026
Svar från Yorkshire Building Society
Hello,
Thank you for your positive feedback. 🙂
Kind regards.
The Personal touch
very professional and friendly service on my in person visit to the Ealing branch. Served and greeted by the manager in a private cubicle. Very helpful and my enquires taken care of promptly.
11 juni 2026
Svar från Yorkshire Building Society
Hello,
Thank you for your positive feedback regarding your recent branch visit. 🙂
Kind regards.
Svar från Yorkshire Building Society
Hello Keith,
Thank you for your positive feedback.
Kind regards.
Easy to open online
10 juni 2026
Svar från Yorkshire Building Society
Hello Mr Chauhan,
Thank you for your positive feedback.
Kind regards.
Fantastic customer service!
The member of staff who dealt with us was very knowledgeable and friendly and explained everything clearly. He couldn’t have been more helpful. Other staff members were also courteous and greeted us with a smile. This was our first experience with this building society. We would recommend the Norwich branch.
17 juni 2026
Svar från Yorkshire Building Society
Hello,
Thank you for sharing your recent experience and this positive feedback regarding the Norwich branch. This is greatly appreciated.
Kind regards. 🙂
Top rated staff
Extremely friendly and above all efficient and knowledgeable staff. Your interest rate for ISAs was attractive and the transfer of funds went through smoothly and quickly. Well recommended!
17 juni 2026
Svar från Yorkshire Building Society
Hello Alan,
Thank you for your positive feedback. It is great to hear about your recent experience. 🙂
Kind regards.
Opening an account
Staff very helpful and polite both in branch at Harrogate and on the phone
10 juni 2026
Svar från Yorkshire Building Society
Hello Sharon,
Thank you for your positive feedback. 🙂
Kind regards.
For IT this was relatively painless to…
For IT this was relatively painless to use. Also, there are two local branches nearby unlike the banks.
17 juni 2026
Svar från Yorkshire Building Society
Hello Jim,
Thank you for leaving this positive feedback. This is greatly appreciated.
Kind regards.
A proper banking service!
Personal face to face advice and excellent professional service.
17 juni 2026
Svar från Yorkshire Building Society
Hello Fran,
Thank you for your positive feedback.
Kind regards
10/10 outstanding service
Just had a lovely call from my local branch welcoming me to YBS. What a refreshing change from the diabolical service from my own bank and the faceless interactions with other banks and financial institutions I've had this week. In an era where the likes of Lloyds think they're a fintech and are clearly operating technology first, customers second in pursuit of profit over real relationships, YBS have got this absolutely 100% perfect...Good technology supporting outstanding customer service. Great products. Easy to use app. Phones answered by humans pretty much straight away... not the 30minute wait like at Lloyds. So, so impressed. Well done YBS! You've nailed it.
23 juni 2026
Omdöme utan inbjudan
Svar från Yorkshire Building Society
Hello,
Thank you for your kind feedback. We truly appreciate you taking the time to share this with us.
Kind regards,
staff helpfullness
staff helpfullness , making something preconceived as difficult, a very simple calm experience.
Bethany Toyn Cromer Branch
9 juni 2026
Svar från Yorkshire Building Society
Hello Steven,
Thank you so much for taking the time to share your lovely feedback. I have passed your comments onto the branch.
Kind regards,
Svar från Yorkshire Building Society
Hello Angela,
Thank you for your positive feedback.
Kind regards.
Very pleasant staff also Very…
Very pleasant staff also Very informative, which gave us reassurance to settle on our product.
13 juni 2026
Svar från Yorkshire Building Society
Hello Brian,
Thank you for your positive feedback. 🙂
Kind regards.
Detta är Trustpilot
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