Never received my order, after being told for 3 weeks it’s being packed and on its way. Got refunded through PayPal.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Not sure why some people say their service is bad — I’ve placed 12 orders with XHunter over the past 4 years and never had any issues with prices or service. Sometimes they split the order into tw... Se mer
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Ordered Vector Optics scope on Wednesday, intransit by Thursday delived to Queensland Tuesday using their poverty post option. Got exactly what I ordered plus a bonus gift in a time that would be expe... Se mer
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I have purchased a few times now from XHunter. Have never experienced a problem navigating the XHunter website- a tracking number is quick in being issued & delivery times very prompt as they can be -... Se mer
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Företagsinformation
Skrivet av företaget
XHunter Australia is your ultimate one-stop online store for premium hunting, shooting, and outdoor adventure gear. Proudly Australian-owned and operated, we’ve been serving the local hunting and outdoor community with high-quality, affordable equipment for years. From rifle scopes, gun safes, and shooting accessories to camouflage clothing, camping gear, and survival tools, we offer one of the most extensive product ranges in the industry. Our mission is to provide hunters, sport shooters, and outdoor enthusiasts with reliable gear at unbeatable prices. We partner with trusted brands like Allen, Spika, Ridgeline, MTM, and Leupold, ensuring that every product meets the highest standards of performance and durability. At XHunter, we’re not just about gear—we’re about service. We offer fast nationwide shipping, secure checkout, and dedicated customer support through email and WhatsApp. With thousands of positive reviews and repeat customers across Australia, we’ve built a reputation for trust, value, and convenience. Whether you’re gearing up for your next hunting trip, setting up a new gun safe, or looking for outdoor survival essentials, XHunter Australia has you covered. Shop smarter, shoot better, and explore further—only at XHunter.com.au.
Kontaktuppgifter
303 Boundary Road, 3195, Mordialloc, Australien
- sales@xhunter.com.au
- www.xhunter.com.au
4,2
Bra
110 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Honestly I have brought a decent amount…
Honestly I have brought a decent amount of equipment from Xhunter Australia and have never had any problems, everything has arrived in new shop condition the only issue is being in the West it takes a bit longer to arrive.
6 december 2025
Omdöme utan inbjudan
Svar från Xhunter Australia
Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order. Warm regards, Xhunter Team
INITIAL ADVICE NEEDED
THE ITEM WAS A REAR RIFLE REST. THE BOTTOM SHOULD HAVE BEEN FLAT FOR BENCH REST, IT WAS CURVED AND PACKED SO TIGHT THE BOTTOM COULD NOT BE FLATTENED. AS A SUPPORT IT WOULD ROCK AND ROLL. NO STABILITY WHICH IS ESSENTIAL.
THE REPLY WAS VERY HELPFUL AND ENABLED ME TO FLATTEN THE PROBLEM BASE.
IT WOULD HAVE BEEN BETTER IF INSTRUCTIONS WERE INCLUDED WITH THE ORIGINAL DELIVERY THEN THERE WOULD HAVE BEEN NO REASON TO COMPLAIN. I AM NOW COMPLETELY SATISFIED.
9 december 2025
Omdöme utan inbjudan
Svar från Xhunter Australia
Thank you for the feedback. Regarding the instability: The Caldwell Deadshot bags are designed to be adjustable. Please try opening the fill-spout/Velcro and removing some of the internal media. This will allow the bag to settle into a completely flat shape and stop the "rock and roll," providing the stable platform you need.
Photo didn't match the product
Photo didn't match the product, 2nd time I've had issue with xhunter not delivering as listed on their website.
5 december 2025
Svar från Xhunter Australia
Hi Lachlan,
Regarding the listing, we always strive to ensure our product descriptions contain the exact specifications so customers know what to expect, even if a generic photo is used. We reached out to you privately in hopes of resolving the misunderstanding and offering a return, not to be deceitful or to argue. We regret that our attempt to help was received negatively.
We accept your decision to move on and will take your feedback on board regarding our website images. We wish you all the best.
Regards, The XHunter Team
Easy to navigate web page and diverse…
Easy to navigate web page and diverse range of good products great fast shipping.
12 november 2025
Svar från Xhunter Australia
Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order.
Warm regards,
Xhunter Team
Svar från Xhunter Australia
Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order.
Warm regards,
Xhunter Team
Order Quality Issues and Very Difficult After-Sales Support Experience
I recently placed an order with Xhunter Australia and encountered unexpected issues when the item arrived. The product I received wasn’t in the condition advertised, and although it was still usable, it had clear defects that shouldn’t have been present in a new purchase.
I contacted the business straight away with photos and a detailed explanation so that we could sort out a simple remedy. Unfortunately, getting clarity on how the issue would be handled became surprisingly difficult. Communication was slow, inconsistent, and often shifted the focus to policies rather than addressing the actual problem or offering a practical solution.
At one stage I was asked to return the item without any confirmation of what remedy would follow. Given the uncertainty and the lack of firm guidance, I felt uncomfortable sending the product back without knowing whether I would receive a replacement, repair, or refund.
After several attempts to resolve the matter directly and in good faith, I had no choice but to escalate the situation through external channels to have it reviewed properly. That process is now underway.
For transparency, I want to make it clear that this review relates solely to one individual purchase. I’m not posting on behalf of anyone else and I’m using only my own account. My intention is simply to share my experience so that other customers can make informed decisions, particularly if ordering higher-value items where good after-sales support is important.
I genuinely hope Xhunter improves its approach to resolving product issues, because these situations can be handled quickly and fairly when communication is clear and customer concerns are taken seriously.
I do not support purchasing from this merchant.
1 mars 2025
Omdöme utan inbjudan
Svar från Xhunter Australia
Hi Jamie Charles Farrelly,
We have identified that multiple recent reviews were posted from different accounts but linked to the same individual regarding the same transaction.
Please note that creating duplicate or misleading reviews violates Trustpilot Review Policy and may constitute malicious defamation.
Our team has already provided a clear solution in line with Australian Consumer Law: return → inspection → refund or replacement.
You have declined to return the product and instead continued to make demands outside the ACL framework.
We respect genuine customer experiences. However, continued false or duplicate reviews will be documented and reported to Google for removal and further action.
We remain available to resolve this matter properly through the correct process.
Xhunter Australia
The best hunting store on line!!
12 november 2025
Svar från Xhunter Australia
Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order.
Warm regards,
Xhunter Team
XHunter Firearms Supplies - 5 stars
I have purchased a few times now from XHunter. Have never experienced a problem navigating the XHunter website- a tracking number is quick in being issued & delivery times very prompt as they can be - (Aust Post are a pack of useless flogs) - no fault of XHunter. Importantly the packaging of all items I’ve purchased has been impeccable bordering overkill but everything arrives in 1st class condition with zero damage despite Aust Posts efforts to destroy every package they handle. (Yes a pack of flogs!) - well done XHunter - one of the more reputable suppliers of firearms products out there!
1 juli 2025
Svar från Xhunter Australia
Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order.
Warm regards,
Xhunter Team
I like the battle rope pull through,in…
I like the battle rope pull through,in its zip up box.Got plenty of others,takes a fair while too sort em out.Seems too work fine as well.
1 november 2025
Omdöme utan inbjudan
Svar från Xhunter Australia
Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order. Warm regards, Xhunter Team
Svar från Xhunter Australia
Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day.
Thank you again — we look forward to serving you on your next order. Warm regards,
Xhunter Team
Damaged Safe, No Replacement and Terrible Customer Service
I purchased a firearm safe from Xhunter Australia that arrived damaged and unusable. Despite providing clear photo and video evidence, the company refused to repair or replace it under Australian Consumer Law, blaming couriers and internal policies instead.
Weeks of ignored emails and dismissive responses followed, forcing me to escalate the matter through formal complaint channels. Their customer service was evasive, unhelpful and unprofessional — once payment was made, communication stopped.
Consumers should know that Xhunter’s after-sales support is almost non-existent. I recommend buying from a business that actually stands by what it sells and values its customers.
26 mars 2025
Omdöme utan inbjudan
Svar från Xhunter Australia
Hi Jamie Charles Farrelly,
We have identified that multiple recent reviews were posted from different accounts but linked to the same individual regarding the same transaction.
Please note that creating duplicate or misleading reviews violates Trustpilot Review Policy and may constitute malicious defamation.
Our team has already provided a clear solution in line with Australian Consumer Law: return → inspection → refund or replacement.
You have declined to return the product and instead continued to make demands outside the ACL framework.
We respect genuine customer experiences. However, continued false or duplicate reviews will be documented and reported to Google for removal and further action.
We remain available to resolve this matter properly through the correct process.
Xhunter Australia
Pleased with the prompt service and…
Pleased with the prompt service and delivery. Communications were unexpectedly quick; detailing the tracking and estimated arrival of parcel - great. The item was exactly what I wanted. I'm happy to recommend this seller!
3 september 2025
Omdöme utan inbjudan
Svar från Xhunter Australia
Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day.
Thank you again — we look forward to serving you on your next order. Warm regards,
Xhunter Team
Svar från Xhunter Australia
Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day.
Thank you again — we look forward to serving you on your next order. Warm regards,
Xhunter Team
Svar från Xhunter Australia
Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day.
Thank you again — we look forward to serving you on your next order. Warm regards,
Xhunter Team
Easy order
Easy order, quick deliveeey and exactly as described, have brought several time from them excellent every time
10 oktober 2025
Omdöme utan inbjudan
Svar från Xhunter Australia
thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order. Warm regards,
Xhunter Team
Highly recommend
I’ve bought plenty of reloading tools from them before — always reliable and good value. Even when something’s out of stock, they’re upfront about it and restock pretty quickly. Can’t ask for better service than that. Highly recommend these guys.
1 oktober 2025
Svar från Xhunter Australia
Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order. Warm regards,
Wheeler Sae Metric Hex And Torx P-handle
Excellent tools, fast delivery A+++++++++++++++++++++++
10 september 2025
Omdöme utan inbjudan
Svar från Xhunter Australia
Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order. Warm regards,
Very friendly staff
Very friendly staff. They didn’t pressure me to buy the scope they wanted to sell, unlike some other gun shops in Melbourne.
17 september 2025
Svar från Xhunter Australia
Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order. Warm regards,
Ordered Vector Optics scope on…
Ordered Vector Optics scope on Wednesday, intransit by Thursday delived to Queensland Tuesday using their poverty post option. Got exactly what I ordered plus a bonus gift in a time that would be expected using standard postage. Came well packed and well protected in bubble wrap. With the AfterPay option I'll be buying from Xhunter again.
22 september 2025
Omdöme utan inbjudan
Svar från Xhunter Australia
Thank you so much for your wonderful review — it truly means a lot to us.
We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day.
Thank you again — we look forward to serving you on your next order.
Warm regards,
The seller’s service and the product…
The seller’s service and the product were both very good. Shipping was a bit slow, but I felt reassured because I kept receiving updates by email and SMS throughout the process.
12 september 2025
Svar från Xhunter Australia
Thank you so much for your wonderful review — it truly means a lot to us.
We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day.
Thank you again — we look forward to serving you on your next order.
Warm regards,
The XHunter Team
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