X-BIONIC® Omdömen 

Having had a problem about returning an item, and then consequently leaving a poor review x-bionic reached out to me and completely changed everything around. Great communication, great customer service, thanks a million Santiago in customer relations. Will continue to use and buy your amazing products.

X-bionic.com ne sera jamais une grande marque de sport. Les produits ne sont pas assez aboutis, sortent trop à la hâte des bureaux R&D mais déçoivent sur le terrain. Par ailleurs les tarifs prohibitifs servent surtout à payer le marketing beaucoup trop flatteur comparativement aux résultats qu’ils obtiennent vraiment.

Great products and fast delivery. I ordered from the website multiple times and never had any issues. The products are great and of very high quality and the new shoes are sick!!

Letztes Frühjahr eine Laufhose als Geschenk bekommen. Nach zwei-maligem Tragen gerissen. Habe dann einen Gutscheincode bekommen für eine Neue. Soweit so gut. Nur leider waren keine kurzen Hosen mehr verfügbar. Also hab ich gewartet. Dann bestelle ich mir vor kurzem eine neue Hose weil wieder eine verfügbar war. (Wenn auch nicht die Gleiche die ich schon Mal hatte.) Jetzt bekomme ich das Teil und sie schaut nicht Mal annähernd so aus wie auf dem Foto. Viel zu kurz! Da ich so kurze Laufhosen nicht tragen will ging sie wieder zurück. Und natürlich darf ich das Porto wieder selbst bezahlen. Also hab ich 10 Euro für nichts bezahlt. Bin gespannt ob die Rückzahlung dann klappt. Aber nochmal bestelle ich da nicht.

Excellent product fast shipping and very efficient and courteous support staff. Very satisfied with all my purchases and orders.

Sehr guter Support und Service, schnelle Rückmeldungen und sehr freundlicher Service
Ware einwandfrei und von sehr guter Qualität

TOP products ! I had to return one item as of size, returnmemt without shipping costs and refund was made. High recommendation

Do not do business with these people.

I Wore their $150 garment twice and the seem started to go. I sent a photo and email and was told it was ‘user errror’

To add insult to injury, they refused to replace and,instead, sent a discount code which it turned out I couldn’t use to buy a replacement item.

Appalling customer service

Acquistata da poco intimo completo, maglia e pantaloni energy accumulator 4.0. Usata in montagna per sci alpinismo e altre attività, il comfort è ineguagliabile per calore, traspirazione e sensazione di benessere profondo, zero cattivi odori anche dopo giorni di utilizzo intenso. Straordinaria. La uso ultimamente anche a casa per la sensazione che da. Consiglio vivamente

Always know the brand and first time purchasing a couple of sets of ski base layers. Love the product. The sizes fit me differently from different product lines, but the customer service is top tier. Santiago did a great job replying super fast and actually listen to me and work with me to address any concerns. Product quality is just superior, you really get what you paid for with this company.

Very good equipment and quality.
Im running around 40Km per weeks by -10degres and in my opinion there are no better equipement for running/trail than the ones proposed by x-bionic.
Very well adapted to any condition and it offers me a great confort during my runs.
Its expensive, but to be honest, the last set that I bought hold me roughly 12years.
Awesome support and super helpfull!

I am a long-time returning customer for X-Bionic. The first stuff I bought for my wife and myself around 20 years ago and we still use all of this which is amazing! I do mostly snowboarding, mountain skiing, road biking, ice skating, and my wife mountain ski and tennis. Wherever we need comfort - that's X-Bionic. Looking forward to placing more orders for years to come. When it comes to support - Santiago is a wizard to either answer your questions or help resolve issues. Great job guys!!!

Hello everyone. I ask the Xbionic team so many questions about their products. They helped me with every question even if I asked the same question twice. They are very kind and ready to answer every question. I will buy the product and then i will write a review about that. And I know it will be great.

Great Customer Support - great customer-oriented solution and absolute fast feedback

Super happy with the Terraskin shoes. Perfect amount of stability and super grip.

Super responsive customer service. All handled swiftly and full satisfaction.

I had an issue with the base layer I recently purchased. It tore while I was snowboarding. The problem was that this type of layer (Merino series) was not the best choice for such an active sport.

The customer support team responded quickly to my complaint and helped me by providing a promo code for the value of this base layer. And recommended me buy another option (Energy Accumulator 4.0. series)

I really appreciate such great support!

Product is great and obviously high quality. Ordered four times and had an issue with one of them. Customer service was excellent and resolution for the issue was quick and satisfactory. Would highly recommend them for any product they sell.

Very kind and useful help providing products detail. X-socks are not only best running socks in the market, the customer attention also makes a difference.