WOWBBQ.co.uk Omdömen 

690
•
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I ordered a sns product from the website and paid for next-day delivery at 0936. The following day I called the store at around 1300 as I've had no correspondence. I was told the gentle... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Edit - Seems the response got lost in the Web, they have resent the comms, hopefully my queries will be answered. Asked them about returns as a weber BBQ is having problems so don't want to buy... Se mer

Betygsatt 5 av 5 stjärnor

Used this company because of very favourable reviews on trust pilot i was not disappointed. Excellent company to deal with from prompt one day delivery after ordering to receiving from very friendly... Se mer

Betygsatt 5 av 5 stjärnor

We ordered a master touch weber charcoal bbq on Wednesday evening, it arrived Friday. We started putting it together on Saturday and noticed a fault. We emailed that morning and had a reply straight... Se mer

Företagsinformation

  1. Försäljare av grillar

Informationen kommer från olika externa källor

Welcome to the WoW BBQ! According to Trustpilot, we are the Highest Ranked Weber Retailer in the UK selling the entire range of this year's Weber BBQs and accessories including the Original Kettle Premium, Mastertouch, Spirit, Genesis, Summit, Smokey Mountain, Smokey Joe and the entire Q Series. At WOWBBQ.co.uk we only stock genuine Weber Barbecues so the choice is easy! WOWBBQ.co.uk is an official Weber World Store and our team of highly trained and practiced weber experts are on call to answer any and all of your product questions. We can give you the best advice for all your Weber BBQ needs. Which Weber BBQ to buy, how to assemble and more importantly how to to make the most out of it when it comes to cooking! We are multiple winners of the Garden Centre Association Best Outdoor Living Retailer and Best Customer Service Retailer in the entire UK!


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

690 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(690)

25 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent service from start to finish

Excellent service from start to finish. Great communication from a single point of contact (Patrick was very helpful) and ordering process was fast and efficient. Best price for the Weber I was after also, so 5 Stars all round. Do not hesitate to use!

10 augusti 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First class.

Ordered Monday arrived Wednesday. When I ordered it (Very early on Monday morning) the price displayed was £295. Patrick retrospectively applied a discount and bundled my two orders together. BBQ now ready for the weekend, thanks to the superb service of Patrick. No hesitation in recommending this company.

5 augusti 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely amazing service

Absolutely amazing service ! Ordered on Saturday and was told on Monday that the price of the BBQ had been dropped and as not to miss out they refunded my account with the difference, amazing!! Item delivery early Tuesday. If only all online shopping was as good.

4 augusti 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

WOW BBQ Expert advice appreciated

A very helpful team who helped me choose my very first Gas BBQ and accessories, the choice and suggestions of what I needed were spoton and I have enjoyed cooking food on my Weber Spirit E-310 GBS since.

30 juli 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Appalling customer service

I found a few Weber BBQ's on their website and wanted to ask a few questions before I placed my order as advised on their website below.
"Should there be any issues or you need any advice on your purchase then call us - we are here to help"

I sent them an email could someone give me a quick call before I placed my order of £400 to £500 and I had a reply back saying no telephone calls emails only.
I told them in that case I will make the purchase with another company. I then had an email reply from Patrick saying fair enough. I wonder if they are as helpful as this in the winter.

27 juli 2020
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Non existent customer services

Ordered 5 products from the company, but only 4 were sent. I have so far e-mailed (their preferred communication method) their customer services team 5 times and not had a response.

19 juli 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent company

Excellent company, great communication. Would highly recommend.The BBQ that we ordered was out of stock as soon as it became available received email asking when we would like it delivered, said ASAP obviously dependent on work load, received another email saying it had been dispatched. Received next day. Delivery driver also very helpful and polite.
I would say the company are WOW.

16 juli 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Super responsive customer service - went the extra mile

I ordered a Weber bbq on a Saturday knowing that the standard free 5 working days delivery would be super tight for when I actually needed to use it. By Monday, I'd not heard that it had been picked, so wrote to them to ask if it could be expedited. Later that day, they wrote to say it would be delivered TOMORROW by courier, no extra cost. And it arrived as they said. Super impressed.

15 juli 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A complete WOW experience

WOWBBQ definitely gave us a WOW service.
We had a terrible experience trying to deal directly with Weber customer services who were unable to replace faulty item or send parts and we ended up having to cancel. WOWBBQ not only supplied, at a good price, within a couple of days but also kept in touch personally on a daily basis to let us know what was happening and make sure that everything went smoothly.
Excellent service - Many Thanks. Definitely recommend.

2 juli 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Appalling service.

I placed an order on the 12th of June. Nothing had arrived by the 24th so I sent an email to ask if they could follow up, I got a response on the 25th telling me the order had been canceled due to the item being out of stock. Will not use again.

26 juni 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Cannot rate this company more highly

Cannot rate this company more highly. We had a issue with our BBQ (not their fault, the manufacturers) and without hesitation the team (in particular Patrick) sorted it out and organised new parts to rectify the issue which arrived within a week. Massively impressive with the service and a great price too. What’s not to love?!

25 juni 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wow bbq

Wow bbq - cannot fault the competitiveness, service and deliver - all excellent - we were wowed!

24 juni 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic service after being let down by other shop

We ordered a Weber BBQ from a different store but was delivered damaged and upside-down to our neighbour.

We ordered a replacement from WOWBBQ on Wednesday evening expecting that it wouldn't arrive for the planned Father's day bbq but it arrived in pristine condition on Friday (<48 hours after ordering). Very happy customers of WOWBBQ!

23 juni 2020
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer