Brilliant company, never had an issue ordering from them. So what happens, Mike Ashley buys it and quickly shuts it down, probably another of his ‘get rid of the competition’ buys. This shouldn... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great price, great quality jacket and decent delivery. Would have been 5 stars but the notification email took so long to come through (and I didn't get a order placed screen) that I ordered another j... Se mer
I'm now 3 months into my unlimited next day delivery subscription. I have placed orders in each month but am yet to receive next day delivery. Whilst delivery is still quite prompt, the next day deliv... Se mer
Företaget har svarat
Great deals on woodhouse + delivery was smooth and efficient. I received my order in around 2-3 days all packaged well. The delivery driver from DPD also took time to knock and didn't just dump the pa... Se mer
Företagsinformation
Om Woodhouse Clothing
Skrivet av företaget
As one of the UK leading retailers, we at Woodhouse Clothing live and breathe designer menswear. Offering an extensive range of some of the largest designer labels from across the globe since 1975, we are certain to provide you with all your wardrobe essentials and desires.
Our vast designer brand portfolio covers heritage brands and new names, bringing you timeless styles and on trend fashion. Which includes BOSS, Polo Ralph Lauren, Barbour, Emporio Armani, Belstaff, Fred Perry and many more.
We endeavour for service excellence because we know that with our extensive range of men’s designer fashion comes responsibility. With every purchase, we provide peace of mind and an excellent customer service team - who are more than happy to guide you through your shopping experience.
To ensure a hassle-free and straight-forward experience, we have gone that extra bit further for you by partnering with multiple secure and distinguished payment services, giving you more flexible ways to pay, including Clearpay, Klarna and PayPal Credit and Pay in 3.
Kontaktuppgifter
The Studio, M23 9NX, Manchester, Storbritannien
- 01614133640
- csupport@woodhouseclothing.com
- www.woodhouseclothing.com
4,5
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great price
Great price, great quality jacket and decent delivery. Would have been 5 stars but the notification email took so long to come through (and I didn't get a order placed screen) that I ordered another jacket. The returns process is well easy by the way 🤣 refund took about 7 working days which for me was fine.
15 februari 2023
Good efficient service
1 mars 2023
Woodhouse are absolutely fantastic
Woodhouse are absolutely fantastic,
There products are the best and service
Is second to none…….
I will use them time and time again after
Been recommended by a friend .
1 mars 2023
Great selection of clothes great prices…
Great selection of clothes great prices great delivery
1 mars 2023
Extremely poor communication
Items delivered fine. Really really bad communication. Still waiting a week later on my second email being answered. So disappointed . Bought three items. Kept one wanted one exchanged and the other refunded. This is from the start of February. Now at the end of the month and I still have no idea what’s going on
8 februari 2023
Svar från Woodhouse Clothing
Hello,
Thank you for your feedback.
I can confirm our Customer Service Team did send two emails in regards to your return and refund being issued, unfortunately it appears these both may have dropped into your junk and spam.
I am pleased to confirm we have discussed this problem and it has now been resolved.
Kindest regards,
Woodhouse Customer Services
Woodhouse are a good store
Woodhouse are a good store, quick delivery, excellent prices, and a good selection of clothing.
28 februari 2023
As expected a other excellent service…
As expected a other excellent service from Woodhouse ,clothing superb quality 👌
28 februari 2023
Great service
14 februari 2023
Good service.
14 februari 2023
I ordered a belstaff jacket 4 weeks ago…
I ordered a belstaff jacket 4 weeks ago apparently the order didn't go through but they took the money from my bank account so they put the money back after contacting them but lost jacket. A couple of weeks later I thought give them another chance so ordered another jacket in a large size when it was delivered it came in a small. Checked order definitely ordered large, tried to reorder,told no large available. Waiting for refund. Unbelievable. My advice don't bother with this company
28 februari 2023
Svar från Woodhouse Clothing
Hello,
Thank you for your feedback.
Apologies you have had a bad experience ordering with us on this occasion. Please know this is not the outcome we expect for our customers.
I can see the problem has been discussed by the Customer Service Team and we have arranged a free return for you.
If you need any further assistance please don't hesitate to contact us.
Kind regards,
Woodhouse Customer Services
Excellent service
Excellent, fast & efficient service.
A company I have used for many years
14 februari 2023
No longer offer free returns
Total change in policy with no free returns been offered in my opinion this will put them at a significant disadvantage to competitors.
28 februari 2023
Svar från Woodhouse Clothing
Hello,
Thank you for your feedback.
I apologise that you are not happy that we no longer offer free returns.
The policy on our returns has been changed and are no longer free, all our information and Terms and Conditions were updated accordingly.
Kind regards,
Woodhouse Customer Services
Would recommend
Great value for money on products and good quality. Would definitely recommend
28 februari 2023
MISSING ITEMS STILL CHARGED.
MISSING ITEMS STILL CHARGED.
HAVE TO GO THROUGH A LOAD OF DIFFERENT PROCEDURES TO EVEN ATTEMPT TO GET A REFUND.
Avoid
28 februari 2023
Svar från Woodhouse Clothing
Hello,
Thank you for your feedback.
Apologies you were missing an item from your order.
When items are confirmed as successfully dispatched within our system and delivered, we do have policies and procedures in place in order to investigate this.
I can confirm a missing item form was sent to you on the 23rd of February but have not had a response to the email or the form. This is required in order to make a formal request for the CCTV footage and investigate with the courier. Once we have this form we will be able to assist further.
Kind regards,
Woodhouse Customer Services
Great quality of clothing.
27 februari 2023
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