Brilliant company, never had an issue ordering from them. So what happens, Mike Ashley buys it and quickly shuts it down, probably another of his ‘get rid of the competition’ buys. This shouldn... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great price, great quality jacket and decent delivery. Would have been 5 stars but the notification email took so long to come through (and I didn't get a order placed screen) that I ordered another j... Se mer
I'm now 3 months into my unlimited next day delivery subscription. I have placed orders in each month but am yet to receive next day delivery. Whilst delivery is still quite prompt, the next day deliv... Se mer
Företaget har svarat
Great deals on woodhouse + delivery was smooth and efficient. I received my order in around 2-3 days all packaged well. The delivery driver from DPD also took time to knock and didn't just dump the pa... Se mer
Företagsinformation
Om Woodhouse Clothing
Skrivet av företaget
As one of the UK leading retailers, we at Woodhouse Clothing live and breathe designer menswear. Offering an extensive range of some of the largest designer labels from across the globe since 1975, we are certain to provide you with all your wardrobe essentials and desires.
Our vast designer brand portfolio covers heritage brands and new names, bringing you timeless styles and on trend fashion. Which includes BOSS, Polo Ralph Lauren, Barbour, Emporio Armani, Belstaff, Fred Perry and many more.
We endeavour for service excellence because we know that with our extensive range of men’s designer fashion comes responsibility. With every purchase, we provide peace of mind and an excellent customer service team - who are more than happy to guide you through your shopping experience.
To ensure a hassle-free and straight-forward experience, we have gone that extra bit further for you by partnering with multiple secure and distinguished payment services, giving you more flexible ways to pay, including Clearpay, Klarna and PayPal Credit and Pay in 3.
Kontaktuppgifter
The Studio, M23 9NX, Manchester, Storbritannien
- 01614133640
- csupport@woodhouseclothing.com
- www.woodhouseclothing.com
4,5
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great sandbanks sweatshirt at a great…
Great sandbanks sweatshirt at a great price, delivered reasonably quick, would definitely buy from this site again
24 februari 2023
Just brilliant
Great store, plenty of stock, quick service and staff brilliant. Can’t fault the store.
10 februari 2023
Very easy website to navigate
Very easy website to navigate, plenty of brand to choose from,
Very quick delivery, great service.
24 februari 2023
Buyer beware!!
Buyer beware!!!
I have bought pairs of shoes from Woodhouse. One occasion I bought some advertised as leather when it wasn’t . They changed their policy about returns. Which now the customer has to pay for and they did not inform customers. Buyer beware . Not good after service .
22 februari 2023
Omdöme utan inbjudan
Svar från Woodhouse Clothing
Hello,
Thank you for your feedback.
Apologies you weren't satisfied with your order.
Due to changes in our policy we are no longer able to offer free returns. We had all information on free returns removed from the website and our policies updated accordingly.
If you need any further assistance with your order please don't hesitate to contact us.
Kind regards,
Woodhouse Customer Services
Good service/price
Good service/price, unfortunately item didn't fit so had to return.
16 februari 2023
Lazy courier
I live in a flat, so everything has to be delivered to the door otherwise it goes missing if left at foyer
22 februari 2023
Svar från Woodhouse Clothing
Hello,
Thank you for your feedback.
Apologies you experienced a problem with your delivery.
I have checked your order and can see this has been successfully returned for a full refund.
Kind regards,
Woodhouse Customer Services
Ordered a couple of times and returned…
Ordered a couple of times and returned a couple of times. The first no issues at all, but my latest return has presented how poor Customer Services are. No telephone number and an email address the only way to contact a very poor and slow CS team. Jacket for some reason got caught up in the postal service and has now been returned to me and with most companies, you would just pick up the phone and discuss how now to proceed. However in the case of Woodhouse, even a call back request is not possible - not really good enough for an established online only retailer!
Update days later - still no feedback via email from their customer service team
Update 27th Feb: as requested but easily obtained from my emails (same name in my email address), the order number is 5000659116.
14 februari 2023
Omdöme utan inbjudan
Svar från Woodhouse Clothing
Hello,
Thank you for your feedback.
Apologies you experienced a problem with your return.
Unfortunately as you have not provided an order number I am unable to check out email system to see if there is an outstanding email from yourself. All of our emails are responses to within 48 working hours.
Please provide us with your order number/email address so we can either respond to your email, or reach out to you to discuss this if we haven't received it.
I look forward to hearing from you.
Kind regards,
Woodhouse Customer Services
Good on website and efficient service
Good on website and efficient service. App does not work though, so never saved items
23 februari 2023
Last two orders have been messed up
Last two orders have been messed up, Used this site for many years now and maybe just a bit unlucky on these occasions,
Missed out on items in the sale due to wrong size of item being sent out, Items no longer available on site,
23 februari 2023
Svar från Woodhouse Clothing
Hello,
Thank you for your feedback.
Apologies you experienced a problem with this order.
Due to our Warehouse Clearance Sale our items are being sold faster than usual or that we typically expect.
Unfortunately one of your items was unavailable to be sent out due to low stock, as this is the case this item was refunded and your other item was shipped.
If you need any further assistance please don't hesitate to contact us.
My purchase was great value for money…
My purchase was great value for money ,delivered swiftly.
All in all very good shopping experience.
17 februari 2023
Good price and quick delivery 👌
9 februari 2023
Have been using woodhouse / brown bag…
Have been using woodhouse / brown bag for years . Top service . Never been let down
23 februari 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.