I ordered a letter to add to my permanent bracelet I bought from Wongs previously and asked could they resize my Mums rings as she had passed last year which they said they could do, picked them up a... Se mer
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
Another visit here to collect a custom piece . I lost a sapphire and thought it was gone forever - it was found again and Wongs worked their magic to transform it into a dual sapphire /diamond ring .... Se mer
Företaget har svarat
Ethan was excellent, really knowledgable and patient, my engagement ring was bought here so we went back to find a wedding ring to compliment it. We chose the ONE, we were given a bridal box with some... Se mer
Företaget har svarat
I visited Wongs in Manchester to choose and engagement ring. I didnât quite know what I was looking for but the whole team, and especially Jenny were great in showing me a selection and helpin... Se mer
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Företagsinformation
Skrivet av företaget
Wongs is a family-owned jeweller with over 50 years of experience in handcrafting and sourcing exceptional jewellery. Based in Liverpool and Manchester, we are specialists in bridal jewellery, from bespoke engagement rings to traditional wedding and eternity rings.
Kontaktuppgifter
Whitechapel, L1 6DS, Stanley Street, Storbritannien
- 0151 236 1552
- info@wongsjewellers.co.uk
- www.wongsjewellers.co.uk
4,9
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Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
What an amazing experience
What an amazing experience. We booked a bespoke consultation to get my engagement ring rebuilt. Zara was amazing and spent the whole appointment trying to get to know what I wanted to create the most special peice. She took the time to understand fully what I wanted. I used some family jewellery that was very special to me to put towards the cost of the new engagement ring. She understood how special it was and was sensitive to this. From start to finish wongs was the perfect place to create a special peice. I will be returning in the future for more bespoke peices. Thank you so much Zara and Wongs
26 juli 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hi Hannah,
Weâre so pleased you had such a wonderful bespoke consultation experience with Zara. Itâs clear how much thought and care you put into rebuilding your engagement ring, especially with such meaningful family jewellery involved. Weâre delighted she could capture your vision while honouring its sentimental value. Knowing you felt supported from start to finish means a great deal to us, and we look forward to welcoming you back for future bespoke creations.
All the best,
Team Wongs Jewellers đâš
A truly exceptional experience at Wongs Jewellers! shopping in Liverpool for aâŠ
We were shopping in Liverpool for a special 2birthday present for my daughter from her nan and grandad. After visiting several jewellers, Wongs stood out immediately for its outstanding customer service.
Anna, who helped us, was warm, welcoming, and incredibly attentive. Her ability to hold a genuine conversation while noticing even the smallest details was something we didnât experience anywhere else. Compared to the other stores we visited, Anna truly shone.
She made the experience feel personal and memorable, and it was clear she genuinely cared about helping us find the perfect piece. Thank you, Anna â and thank you to Wongs for such a lovely experience. Highly recommend!
21 juli 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hi Ell,
Thank you for sharing such lovely feedback. Weâre thrilled to hear Anna made your visit so personal and memorable, and that her attention to detail helped you find the perfect gift for such a special occasion. Itâs wonderful to know she stood out and made your experience with us truly shine.
All the best,
Team Wongs Jewellers đâš
Brilliant
What a pleasant experience I've had with Wongs. Nothing is too much trouble for the team. So professional and fantastic customer service.
I first used Wongs in 1985 and it's never lost the personal touch. A real treasure of Liverpool.
A special thank you to Tracey and Zara. Thank you all.
19 juli 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hello Mrs Evans,
Thank you so much for your lovely five-star review â weâre over the moon to hear how happy you are with your ring and your experience with us!
Jenny and Zara will be absolutely delighted to hear your kind words. From helping your boyfriend choose the perfect engagement ring to making sure it fit just right, it was our absolute pleasure to be part of such a special chapter for you both!
Weâre so pleased the ring is everything you hoped for, and we canât wait to welcome you back when itâs time to choose your wedding bands.
Thank you again for choosing Wongs - We can't wait to welcome you into store again soon.
Kind regards
Katie đâš
Jenny and Zara were absolutelyâŠ
Jenny and Zara were absolutely brilliant! Jenny could not have done enough for my boyfriend when he first chose the engagement ring, from start to finish. My ring was slightly too big and so I visited the store and was greeted by Zara who was lovely and helpful and arranged for my ring to be resized. We also sat down with Jenny who was equally as lovely! The ring is perfect, the team were great and we will be definitely be back for our wedding rings. Thank you
15 juli 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hi Mary,
Weâre delighted to hear how well Jenny and Zara looked after you both throughout your engagement ring journey. Itâs wonderful that they could make everything, from choosing the ring to resizing it, such a smooth and enjoyable experience. Weâre thrilled you love your ring and look forward to welcoming you back for your wedding rings.
All the best,
Team Wongs Jewellers đâš
Simply amazing
From the minute we made an appointment for a consultation at Wongs, we dealt with the lovely Anna throughout our whole experience. I cannot begin to explain how amazing she has been! For someone like myself who didnât have any idea on rings or diamonds, she was able to explain in a way I could understand whilst also asking every question my partner (who had been researching for a while) had to ask so thoroughly! Both of our appointments she has made us both feel so welcome, and made such a fuss of us when we were invited in after our engagement. We are so excited to pop in for a ring clean, Prosecco & a catch up with Anna soon!
12 juli 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hello Mae,
Thank you so much for your kind and thoughtful words â your message truly made our day!
Weâre absolutely delighted that Anna could guide you through such a special journey with care, clarity, and plenty of excitement along the way.
She loved every moment of helping you both find the ring, and itâs wonderful to hear how supported and welcomed you felt throughout the whole experience (especially after your engagement â we do love a good celebration! đ„).
We canât wait to welcome you back soon for sparkle and a glass of fizz!
Wishing you both all the happiness in the world.
Kind regards
Katie đâš
Visited Wongs today for myâŠ
Visited Wongs today for my wedding/eternity ring to be cleaned. Thank you to Max - you've done an amazing job. Its all sparkly and looks as good as new!
Jane
19 juni 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hello Jane,
Thank you so much for your lovely message â weâre so pleased to hear Max worked his magic!
Itâs always a joy to help bring that sparkle back, especially for something as special as your wedding and eternity ring. Weâll be sure to pass on your kind words to Max- heâll be absolutely delighted!
We hope your ring continues to shine bright, and weâd love to welcome you back anytime it needs a little refresh!
Kind regards
Katie đâš
Jewellery redesigned
I turned up with a bag of jewellery that I no longer wore but still had sentimental value. Jenny and the team at Wongs worked with me to redesign the jewellery into something new. From design to the finished product I was included and consulted about the process. I now have beautiful pieces that are modern but still hold my cherished memories and jewellery that has a second life and is treasured again. Thank you everyone at Wongs for your wonderful service.
10 juni 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hello CR,
Thank you so much for sharing your experience â weâre genuinely touched by your kind words.
It was a real honour for Jenny and the team to help bring new life to your sentimental pieces. Jewellery carries such powerful memories, and weâre so pleased we could create something modern and personal that still holds deep meaning for you.
Being part of that transformation â from treasured keepsakes to something youâll love wearing again â is exactly why we do what we do. Thank you for trusting us with something so special!
We hope your beautiful new pieces bring you joy for many years to come, and look forward to welcoming you back again in the future.
Kind regards
Katie đâš
Great customer service. Fantastic designs.
Both Jenny and Daisy were really helpful. I had a seamless experience in getting an engagement ring redesigned. It came out looking fantastic and led to what was a wonderful proposal.
24 maj 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hello James,
Thank you so much for your lovely review â weâre absolutely thrilled to hear that Jenny and Daisy made your experience smooth and enjoyable from start to finish!
Itâs always such a privilege to be part of a story as special as a proposal, and weâre delighted the redesigned ring turned out just as youâd hoped (and helped set the scene for a wonderful moment!).
Wishing you both all the happiness in the world â we look forward to welcoming you back again soon.
Kind regards
Katie đâš
Most amazing and caring customer experience
Recently visited Wongs for a gift for my future wife. Was greeted by a beautiful lady by the name of Charlie. I explained what my future partner liked and Charlie did not fail to find me the perfect gift which am sure my partner will love. Will be making future visits to Wongs when ordering any gifts for my partner. Thank you so so much Charlie
7 juni 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hello Neil,
Thank you so much for your kind words â what a thoughtful gesture in finding the perfect gift for your future wife! We're so pleased Charlie was able to help bring your vision to life. She has a real talent for listening and understanding exactly what someoneâs looking for (even if they donât quite know it yet!).
Weâre delighted to hear you felt well looked after, and we have no doubt your partner will love the gift you chose. It means so much to know youâll be returning to us for future special moments â weâll be here whenever you need us.
Thank you once again for choosing Wongs. We're truly grateful for your support and look forward to welcoming you into store again in the future!
Kind regards
Katie đâš
Friendly bespoke service
Weâve been to Wongs a few time between getting the most perfect engagement ring, to choosing our wedding bands and both times weâve been to Charlie. We couldnât recommend her enough. Not only is she lovely and made us feel so comfortable and at ease, but sheâs also so knowledgeable and helped us make the best decisions for us based on the information we gave her. Already planning on going back to her for my eternity ring in the future.
6 april 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hello Clare,
Thank you so much for your lovely words â what a joy itâs been to be part of your journey!
Weâre absolutely delighted to hear how well Charlie looked after you. She has a real gift for making people feel comfortable and confident, and weâre so pleased she could help you make the perfect choices every step of the way. Your trust truly means the world to us.
We canât wait to welcome you back when the time comes for that next special piece!
Kind regards,
Katie đâš
Fantastic experience at Wongâs Jeweler
Fantastic experience at Wongâs Jeweler! Charlie was incredibly knowledgeable and kindâHer expertise and eye for detail made the whole process smooth and enjoyable. Highly recommend!
4 juni 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hello Matty,
Thank you for your wonderful five-star review! We're so pleased to hear that Charlie made such a great impression and helped make your experience smooth and enjoyable. Sheâll be absolutely delighted by your kind feedback.
We really appreciate your recommendation and thank you for choosing Wongs. We look forward to welcoming you back into the store in the future!
Kind regards
Katie đâš
Above and beyond with knowledge and advice
Went into store regarding resizing issues I had for my fiance's ring that I purchased from a different jewellers. Ganesh the advisor was excellent with providing advice regarding having alterations made and advised me to be careful and considerate with my decision as I could risk losing lifetime warranty should I have work completed elsewhere. Ganesh provided me with prices for a multitude of different options including resizing, selling and repurchasing new however he was able to give me the advice necessary that allowed me to resolve the issue with the jeweller who made the ring and at no extra cost. Even though I did not make a purchase with Wongs, I am extremely grateful to Ganesh for his honestly and professionalism, he was not pushing towards a sale of any kind which gave me so much confidence in his words. As a result, I am all but certain I will be working directly through him and Wongs when purchasing a wedding band. A+ customers service, thank you Ganesh.
24 maj 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hello Jack,
Thank you so much for taking the time to share your experience. We're truly delighted to hear that Ganesh was able to offer you clear, honest, and thoughtful advice at what can often be a confusing moment when it comes to ring alterations!
Although the ring wasnât originally from us, weâre so pleased you felt supported and guided without any pressure. That level of care and professionalism is exactly what we strive for at Wongs, and it's wonderful to hear that Ganesh made such a positive impression.
Weâre grateful for your kind words and truly appreciate your trust â it would be an absolute pleasure to welcome you back when the time comes to choose your wedding band!
Kind regards
Katie đâš
Wedding & engagement rings
We had visited a number of jewelers but felt really comfortable with Anna at Wongs. She was so helpful helping us to make our decision, explaining everything in detail. Her knowledge was second to none, but it was her passion & pride for the company that really impressed us, even taking us on a tour of the workshop. My wife is delighted with her rings, exactly what she wanted.
Thank you Anna
2 juni 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hello Patrick,
Thank you so much for your lvoely five-star review and for taking the time to share your experience. We're thrilled to hear that Anna made such a positive impression and helped you feel comfortable and confident throughout your visit! Her passion and dedication truly embody what we strive for at Wongs, and we're delighted she could guide you through the process - including the workshop tour!
We're especially pleased to know your wife is delighted with her rings, it means the world to us to help create something so special!
Thank you again for choosing Wongs, and we hope to welcome you back again in the future.
Kind regards
Katie đâš
Zara was very helpful and pleasant toâŠ
Zara was very helpful and pleasant to deal with. She is very knowledgeable and her expertise helped us pick out the perfect ring
28 maj 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hello Terence,
Thank you for your lovely review! We're so pleased to hear that Zara's knowledge and support helped you find the perfect ring. We'll be sure to pass on your kind words to her â they mean a lot to the team.
Kind regards
Katie đâš
Absolutely brilliant jewellers
I booked an appointment with Wongs to discuss an engagement ring, and could not fault the service and support, in particularly from Zara, who made the whole process stress free, offering expert advise while still encouraging personal touches. The ring itself was perfect. Will be returning for wedding rings in the future!
10/10
31 maj 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hello Patrick,
Thank you so much for your kind words! Weâre thrilled to hear that your experience with us â especially with Zara â made such a positive impression. Sheâs truly dedicated to making each step feel special and personal, and sheâll be so pleased to know her support helped make the process stress-free!
Weâre delighted the engagement ring was perfect, and weâd be honoured to welcome you back when itâs time to choose your wedding rings!
Kind regards
Katie đâš
xxx
excellent customer service
excellent customer service, I called in to see if they had a Jade bracelet for my 35th wedding anniversary, they had one ordered for me
and I am really happy with my purchase it is beautiful
I was kept informed by email of each step.
Thank you Zara
21 april 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hello Lynne,
Thank you so much for your lovely review, and congratulations on your 35th wedding anniversary! Weâre delighted to hear that youâre so happy with your beautiful jade bracelet â such a meaningful choice for a special occasion.
Zara will be so pleased to know how much you appreciated her help and the service you received throughout. Keeping you informed every step of the way is important to us, and weâre thrilled your experience reflected that.
We hope your bracelet brings you joy for many years to come!
Kind regards
Katie đâš
xxx
Fantastic experience
Fantastic experience with Daisy who was so kind and knowledgeable. I highly recommended Wongs!
6 april 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hello David,
Thank you so much for your kind words! Weâre so pleased to hear you had a fantastic experience with Daisy â sheâll be absolutely delighted to know you appreciated her kindness and expertise.
Your recommendation means a great deal to us, and we hope to welcome you back to Wongs again soon!
Kind regards
Katie đâš
xxx
Great service from Danielle
Great service from Danielle, sales executive helping me in designing the ring. When I collected the ring I was blown away with how beautiful it was. Then meeting up with Max the goldsmith who made my ring and down to the engraving he done made it an even more special keepsake.
I would definitely recommend Wongs jewellers to any looking for that special bespoke piece. Also the range of jewellery is amazing.
25 mars 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hello Sandra,
Thank you so much for your kind words! We're thrilled to hear how happy you were with your bespoke ring and the experience you had with both Danielle and Max. Danielle takes great pride in helping customers bring their vision to life, and Maxâs craftsmanship and attention to detail â right down to the engraving â really do make each piece one of a kind.
It means the world to us that youâd recommend Wongs to others, and weâre so pleased you enjoyed exploring our jewellery collection too. We hope your new ring brings you joy for years to come and look forward to welcoming you back in the future!
Kind regards
Katie đâš
xxx
Fabulous experience
Our party visited last weekend looking for an engagement ring, just window shopping looking for advice and styles that suited my soon to be daughter in law and received a lovely greeting and introduction to Daisy who was going to take care of us. A bubbly Prosecco was enjoyed whilst Nadine tried on several rings looking for the style that suited most. Daisy was so knowledgeable and not pushy at all and really included all of us in the appointment. I was very impressed with the whole experience and it didnât stop there as she also took us around the workshop where we saw a ring being cleaned which is a free service offered when buying a ring at Wongs. A 5 star experience from beginning to end, thank you Daisy you were fabulous and we will be back.
16 mars 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hello Nicholette,
Thank you so much for your wonderful five-star review! Weâre absolutely delighted to hear that your visit to Wongs was such a special experience for your whole party. Itâs lovely to know that Daisy made such a positive impression â she truly is passionate about making each appointment memorable, and sheâll be absolutely thrilled to hear your kind words.
We're so pleased you enjoyed the Prosecco, the styling advice, and the behind-the-scenes look at our workshop â itâs all part of making sure our guests feel completely at home with us! Weâre honoured to be part of this exciting journey, and we canât wait to welcome you back when the time is right.
Kind regards,
Katie đâš
xxx
Wedding rings purchase
My fiancé and I visited Wongs to choose our wedding rings for our upcoming wedding in June. We were welcomed by Shauna who discussed with us at great length the style of rings we were looking for. She went through all of the options with us and was extremely patient and very knowledgeable! We have had to return a few times for resizing but finally collected them last weekend. Thank you Shauna and all at Wongs for all of your help throughout the process!
8 mars 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hello Karen,
Thank you for your wonderful five-star review!
Weâre delighted that you and your fiancĂ© had such a wonderful experience choosing your wedding rings with us. Shauna will be thrilled to hear your kind words about her patience and expertise!
We truly appreciate your trust in us for such a special part of your big day, and weâre so pleased that everything was perfect in the end. Wishing you both a magical wedding and a lifetime of love and happiness together!
Kind regards
Katie đâš
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