I ordered a letter to add to my permanent bracelet I bought from Wongs previously and asked could they resize my Mums rings as she had passed last year which they said they could do, picked them up a... Se mer
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
Another visit here to collect a custom piece . I lost a sapphire and thought it was gone forever - it was found again and Wongs worked their magic to transform it into a dual sapphire /diamond ring .... Se mer
Företaget har svarat
Ethan was excellent, really knowledgable and patient, my engagement ring was bought here so we went back to find a wedding ring to compliment it. We chose the ONE, we were given a bridal box with some... Se mer
Företaget har svarat
I visited Wongs in Manchester to choose and engagement ring. I didnât quite know what I was looking for but the whole team, and especially Jenny were great in showing me a selection and helpin... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Wongs is a family-owned jeweller with over 50 years of experience in handcrafting and sourcing exceptional jewellery. Based in Liverpool and Manchester, we are specialists in bridal jewellery, from bespoke engagement rings to traditional wedding and eternity rings.
Kontaktuppgifter
Whitechapel, L1 6DS, Stanley Street, Storbritannien
- 0151 236 1552
- info@wongsjewellers.co.uk
- www.wongsjewellers.co.uk
4,9
UtmÀrkt
164 omdömen
Ber kunder att lÀmna omdömen
Detta företag bjuder in sina kunder att lĂ€mna omdömen â oavsett om de Ă€r positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Pierced my daughters ears which seemedâŠ
Pierced my daughter's ears which seemed to go well, many thanks!
15 september 2025
Svar frÄn Wongs Jewellers
Hi Lorraine,
Thank you so much for taking the time to leave us a review! We're glad the piercing was an enjoyable experience for you and your daughter. Thank you for choosing Wongs - We hope to see you again soon.
Warm Regards,
The Wongs Jewellers Team
Wedding ring
Jenny was so lovely. She was so patient and understanding in designing my ring. I couldnât have imagined how perfect it was going to be. The work shop were amazing.
4 september 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hi Linda,
Thank you for your lovely review. Weâre so pleased to hear how happy you are with your ring. Jenny will be delighted to know her patience and understanding helped bring your design to life, and your kind words about our workshop mean so much to the whole team. We hope you enjoy your beautiful ring for many years to come.
Best Wishes,
The Wongs Jewellers Team
Engagement Ring
Wongâs gave a first class service in making my ring, from the start to the finish.
Staff were extremely personable and professional, going over and above to ensure that my ring was exactly what I wanted.
Mr Wongâs craftsmanship was superlative and I am delighted with the results.
6 september 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Thank you so much for your wonderful review. Weâre delighted to hear how pleased you are with your ring and that the whole experience felt first class from start to finish. Itâs fantastic to know our team made sure every detail was just right, and your kind words about Mr Wongâs craftsmanship will mean so much to him. We hope you enjoy your ring for many years to come and look forward to welcoming you back in the future.
Best Wishes,
The Wongs Jewellers Team
The best jewellery and best prices and the best Quality
The doing well on price and QUALITY
18 september 2025
Svar frÄn Wongs Jewellers
Hi Mr Todd,
Thank you so much for taking the time to leave us this wonderful feedback. We are so glad to hear that you are satisfied with the price and quality that Wongs has to offer. We truly hope to see you again in the near future!
Best Wishes,
The Wongs Jewellers Team
engagement ring purchase with Zara
My partner and I purchased my engagement ring with Wongs. We went to a few jewellers in Liverpool and their service was such a standout for us we had to choose them. Zara spent the appointment educating us on choosing a diamond, and what really mattered. She also had a lot of patience helping me choose the cut and style of ring for me and I ended up going with something I didnât think I would suit in the end. From the first appointment to ring collection, it was a 5 star service from Zara and the team.
Thank you again for making this such an easy decision!
19 september 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hi Chara,
Thank you so much for your wonderful review. Weâre delighted to hear Zara was able to guide you through the diamond selection process and help you find a style you love - even if it wasnât what you first expected! Itâs fantastic to know our service stood out to you from the very beginning, and that the whole journey felt smooth and enjoyable.
Weâll be sure to share your kind words with Zara and the team - theyâll be thrilled. Congratulations on your engagement, and thank you again for choosing Wongs for such a special purchase. đâš
Best wishes,
The Wongs Jewellers Team
Great to Deal With a Quality Business
We were given great advice by Zara her product knowledge is outstanding. We had some idea what we wanted and Zara picked them up and ran with them putting her own spin on them which we were more than happy with, the outcome was excellent- we purchased a new engagement ring for a long lost one which is beautiful and had some sentimental items remodelled by wings craftsmen which are stunning.
We were going to shop around but once we started talking we knew we were in the right hands, with great advice - a quality caring and professional independent local business- canât than them enough
28 juni 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hi George,
Thank you so much for taking the time to share another wonderful review. Weâre thrilled Zaraâs knowledge and creativity helped bring your ideas to life, and that the new engagement ring and remodelled sentimental pieces turned out so beautifully. Itâs fantastic to hear you felt in such good hands from the start - that trust means everything to us.
Weâll be sure to pass on your kind words to Zara and our craftsmen, who will be delighted to know their work had such a special impact. As an independent local jeweller, it means the world to be described as caring, professional and trusted.
Best wishes,
The Wongs Jewellers Team
I recently bought an engagement ringâŠ
I recently bought an engagement ring from Wongs and from the start they were brilliant. I walked in without an appointment but Daisy took the time out to sit and talk through everything I was looking for. Daisy happily showed me suitable rings and was able to share her knowledge too. From there on the communication was great and at no point did I feel rushed into a purchase. This communication continued after purchasing, where regular updates were given on progress and, when I could expect to pick it up. This helped me to plan my proposal.
The ring has also turned out perfectly and we are impressed with the quality. We couldnât be happier with it!
Would definitely recommend.
Max
1 augusti 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hi Max,
Thank you so much for taking the time to share your experience. Weâre delighted to hear Daisy was able to guide you through the process with care and knowledge, and that you felt supported from start to finish. Itâs wonderful to know the regular updates helped you plan your proposal with confidence - what a special moment to prepare for!
Weâre thrilled you and your fiancĂ©e are so happy with the ring and its quality. Congratulations on your engagement, and thank you for recommending us - weâll be sure to pass your kind words on to Daisy.
Best wishes,
The Wongs Jewellers Team đ
Fabulous Service
I am lucky to have a few pieces of jewellery from Wongs. Their after care is second to none. Thoroughly fabulous service.
5 september 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hi Jackie,
Thank you so much for your kind words. Weâre delighted to hear how much you value both your jewellery and the aftercare youâve received from us. Providing fabulous service from start to finish (and beyond!) is so important to us, so your feedback means a lot.
Best wishes,
The Wongs Jewellers Team âš
Great service. Rings like new.
Great service. Had my engagement and wedding ring enlarged, and also a protruding claw on the engagement ring fixed. Done a great job on both rings, the claw has been filed down and no longer catches on everything. Both rings look like new too. Staff who served me were friendly and professional.
4 september 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hi Evie,
Thank you for your lovely review. Weâre so pleased to hear you had such a positive experience with us and that your rings feel like new again. Itâs great to know the resizing and claw repair have made them more comfortable to wear, and that our team looked after you so well.
We really appreciate your kind words and hope you continue to enjoy wearing your rings every day.
Best wishes,
The Wongs Jewellers Team âš
Best experience for my little girl
I took my daughter to get her ears pierced and the staff at Wongs made it feel super special for us and made a big fuss of my daughter who was so excited.
The certificate, teddy and the picture for their Instagram were lovely little additions and the earrings look lovely.
I would 100% recommend going there.
26 augusti 2025
Svar frÄn Wongs Jewellers
Hi Stephanie,
Thank you so much for sharing your experience with us. Weâre delighted to hear your daughterâs ear piercing felt so special - making those little milestones memorable is exactly what we aim for. Weâre glad she loved the certificate, teddy, and photo too, and that her new earrings look lovely.
Your recommendation means the world to us - thank you again for choosing Wongs. đ
Best wishes,
The Wongs Jewellers Team
Workshop Experience Day
Visited Wongs in Liverpool last week to take part in a âday in the workshopâ which my mum had won at a charity ball. We had an absolutely brilliant day, all of the team were super friendly and happy to help. I made a gold bangle from the melted gold to the finished product with Ben in the Workshop who was just so friendly, patient (VERY!!) and helpful. The day was made even more special by my mum being allowed to watch the experience as it was my nans gold that we used. Such a lovely special memory for us both! đ€âš
19 augusti 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hi Holly,
Thank you for your fantastic review! Weâre so pleased you and your mum enjoyed the workshop experience, we absolutely loved having you both in. Itâs great to hear Ben made the day fun and memorable, and that you left with a beautiful bangle to show for it. (nice work by the way!) - Weâll be sure to pass on your kind words to the team.
Best wishes,
The Wongs Jewellers Team
Very friendly professional jewellers
Very friendly professional jewellers. Took my rings to be cleaned and my mums old ring in. They fixed the settings and the whole experience was at a reasonable cost. Love going in there
28 augusti 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hi there!
Thank you so much for your kind words! Weâre delighted to hear you enjoyed your experience with us and that we could help restore both your rings and your mumâs old ring. It means a lot to know you love visiting us, and we look forward to welcoming you again soon.
Best wishes,
The Wongs Jewellers Team
We got welded..! âŠ
My sisters and I came in to get welded and from walking through the door to leaving the experience was nothing short of fantastic. Jen customer service was outstanding and she was amazing showcasing the different chains and charms. Nothing was too much trouble. Max who welded us was just great- even giving us a tour of the workshop.
17 augusti 2025
Svar frÄn Wongs Jewellers
Hi Rachel,
Thank you so much for sharing your lovely review! Weâre thrilled to hear that you and your sisters had such a fantastic experience from start to finish. Jen and Max will be delighted to know their service made your visit so special - from helping you choose your chains and charms to giving you a behind-the-scenes tour. Weâre so pleased you all enjoyed your time with us and hope to see you again soon.
Best wishes,
The Wongs Jewellers Team
Designing my wedding ring.
Another fabulous visit to Wongs. Great customer service and experience made personal. Nothing too much trouble. Very knowledgeable.
22 augusti 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hi there!
Thank you so much for your wonderful review! Weâre delighted to hear you enjoyed another visit with us and that our team made your experience personal and enjoyable. Your kind words about our service and knowledge mean a lot. We look forward to welcoming you back again soon!
Best wishes,
The Wongs Jewellers Team
My little girl had her ears pierced byâŠ
My little girl had her ears pierced by Zara,
She was lovely put us both at ease and was so informative and gentle she really made the experience.
The little teddy bear and certificate to remember the day was a lovely touch.
As her Mother itâs peace of mind knowing she has good quality ear rings in which she hasnât had one problem with thanks again.
3 augusti 2025
Svar frÄn Wongs Jewellers
Hi Ashleigh,
Thank you for taking the time to share such a lovely review. Weâre so pleased Zara was able to make your little girlâs ear-piercing experience such a positive and memorable one. The teddy bear and certificate are our way of marking a special milestone, so itâs wonderful to hear how much you both appreciated them. Weâre delighted to know the earrings have been comfortable and worry-free too, quality and care are so important to us!
Weâll be sure to pass your kind words on to Zara, sheâll be over the moon to read them.
Best wishes,
The Wongs Jewellers Team
Wonderful Experience
The whole experience of buying jewellery in Wongs is special from beginning to end.
On this occasion we were expertly looked after by Jenny who assisted in the choice of a ring for our anniversary.
I had an idea of what I was looking for, Jenny showed me a selection of rings and within these was a beautiful ring in exactly the style I was looking for.
Resizing if needed is done in store quickly. A nice glass of Prosecco and a beer during purchase helped get the celebrations started.
16 augusti 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hi Sylvia,
Thank you so much for your wonderful review. Weâre delighted to hear that Jenny was able to help you find the perfect ring for your anniversary - what a special occasion to celebrate! Itâs lovely to know the experience, from the personal service to the little celebratory touches, made your visit memorable. Weâll be sure to share your kind words with Jenny, sheâll be thrilled.
Wishing you both many more happy anniversaries together.
Best wishes,
The Wongs Jewellers Team
I took some gold jewellery here to beâŠ
I took some gold jewellery here to be valued and they quoted ÂŁ175 I refused and took it to Christopher James and they paid me ÂŁ400.00
11 augusti 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hi Linda,
Weâre really sorry to hear that your experience fell short of expectations and weâd love the chance to make it up to you. We do buy gold items, but our offers are based solely on the goldâs weight and purity at the dayâs rate, and we exclude any value for gemstones or diamonds. Unlike some jewellers, we donât resell pre-loved jewellery - all items we purchase are melted down and recycled - which is why our valuations may differ from those offering a resale price.
Weâre taking your feedback seriously and will be investigating this case and re-evaluating our pricing approach going forward. If youâre willing, weâd be grateful for the opportunity to make it up to you one day if you ever find yourself requiring our jewellery services.
Best wishes,
The Wongs Jewellers Team
A 5 star experience every time!
I recently visited Wongs to choose a welded bracelet. Jenny went above and beyond to provide a range of options to ensure that I got exactly what I wanted. Similarly with the weld itself, great care was taken so that the bracelet and charms looked as I imagined. Nothing was too much trouble. As with any purchase from Wongs, big or small, you receive a 5 star treatment that is second to none. I wouldn't hesitate to recommend their products and service. Thanks again Team Wongs!
2 augusti 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hi Charlotte,
Thank you for sharing such lovely feedback. Weâre delighted to hear Jenny went above and beyond to help you find and perfectly fit your welded bracelet. Itâs fantastic to know you always feel that 5-star care, whatever the purchase.
All the best,
Team Wongs Jewellers đâš
Excellent customer serviceâŠ
Excellent customer service by the most helpful,approachable and professional Murtuza today. I am sure he must be a most valued member of staff. How lucky are we to have such staff to help us with brilliant interpersonal skills. Am delighted so many thanks indeed.
6 augusti 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hi Geraldine,
Thank you so much for your kind words about Murtuza. Weâre thrilled to hear he made such a positive impression and will be sure to pass on your feedback to him. Itâs always great to know our teamâs efforts are appreciated.
All the best,
Team Wongs Jewellers đâš
Excellent experience!
Zara was very friendly, helpful and informative. She was so enthusiastic in helping me choose an engagement ring. I didn't feel pressured into spending more than my budget and worked within my budget. All members of staff were a pleasure to speak with. Highly recommended! Thank you.
12 juni 2025
Omdöme utan inbjudan
Svar frÄn Wongs Jewellers
Hi Bradley,
Weâre so pleased to hear Zara made your engagement ring experience so enjoyable and stress-free. Itâs wonderful to know you felt supported in finding the perfect ring within your budget. Weâll be sure to share your lovely feedback with the whole team.
All the best,
Team Wongs Jewellers đâš
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