West Midland Safari and Leisure Park Omdömen 

Worst experience
Booked slot for 12 drive thru
Seen few animals n I mean a few
Traffic was 2 hours long with kids just sitting thier because thiers no animals
Total waste of money

We were stuck in insane traffic inside the safari – it felt like being on the M6! Barely moved for over 3 hours, occasionally spotting an animal here and there. We had family visiting from abroad and thought this would be a fun day out, but it turned out to be a total letdown.

By the time the safari was over, everyone was exhausted and fed up. We didn’t even bother with the rides or any other activities (if there were any).

Honestly, it felt like a complete waste of £150. Wouldn’t recommend

We were three family parties who visited yesterday with children ranging from 6 to 15. Although the stop/start through the safari; because of security and safety makes the drive through a bit slow. We saw lots of animals including lion cubs which the kids loved. The sea lion show was a bit short and not very exciting. The queues for the fair rides were not too bad so the kids got to go on some rides twice. However one of the roller coasters broke down just as we got to the front of the queue and didn’t reopen until late afternoon. The ice creams and drinks are pricey but they always are in such places. Don’t know about food - we took picnics. All in all I’ve given it 3 stars because it wasn’t a bad day out. The children enjoyed it and that was the main thing.

Absolute waste of money, took my daughter (1) and sister (7) There is absolutely nothing there for babies - not even the park had a baby swing so she had a day out of doing nothing basically, my sister was just under 1.2m so didnt get to go on most of the rides. It was awful and so overpriced. The animals look depressed (the ones you actually can see) it was a hot day, hardly any water to be spotted out for them. The drive through took over two hours! Endless gates and lights to go through, too many cars at one time too. Overpriced and unenjoyable day out for my daughters birthday and I'm unbelievably gutted as I remember it being a lot better than this. All the staff were just downright rude or miserable too.

not even 1 star it should be 0. So bad, waste of money , DO NOT go. No animals to see plus it’s a shit place & very boring. We came for just the rides but they made us pay for admission which was £32 pp just to enter the park and go to the drive thru to see NO animals. DO NOT recommend coming here and wasting your time/money.

Really wish I read the reviews before spending £120 plus fuel and picnic to bring my niece and nephew here during the heatwave. No shade, no animals, infested by wasps, drinks were extremely over priced. The rides kept breaking down, the ghost ride is one trip round the block with no lights working my 4 year old nephew and 11 year old niece were bored out of their minds. Tried emailing customer service 4 times complaining how much of a rip off it was and no response. Then I stumbled upon all of these bad reviews and wish I found them before. Avoid at all costs! I came about 6/7 years ago and it was amazing. Such a dump and rip off now.

Dont bother. Very few tired dirty looking animals. Nothing to enrich them. Didnt see many water troughs about. So sad. You presume that lions or tigers would be roaming round. No all locked away. As for the poor bull elephant in small ares. The grass had been cut very short. All in all swful.

I remember visiting in the 90's and late 80"s when you could feed the animals through the window of your car. Ill never forget when the giraffe stuck his head through the sunflower for some food pellets that me and my friend were holding,and we were laughing so hard. You'd have wilderbeast wander over and you could feed them also. Then you had the infamous monkeys that would run all over your car and sometimes nick a part or two off it.

My partner and I took our 3 year old son today and I can only describe it as a maximum security prison with the odd animal scattered here and there. On the drive around we were confronted with endless sliding gates the were light controlled, they take forever to get through, and whe you do get through, there's very little too see.

You can no longer feed them, touch them or have them anywhere near to your car.

They've literally sucked all of the fun out the place. My son was bored out of his mind.

Will not be returning, rubbish

A complete waste of money took our child and few of her friends for her birth didn’t really see any animals apart from hippos few giraffes and one elephant didn’t see any lions white tigers wild dogs not sure if they even have them there anymore not allowed to feed the animals that’s been stopped and then we went to the fair that needs updating aswell all in all a disappointing day out

We visited yesterday with our young son. We started with the drive through safari, what a joke! I've moved quicker on the M25 in rush hour! Too many cars and noone directing traffic. Large enclosures with absolutely no animals in and I think the total amount of animals we say in over 2 hours was about 10. Don't waste your money!

Came before. Had lots of white lions etc. NOW...nothing!!..lack of animals...lack of everything! Total dross..and complete scam..
Would not come back..even if it was free!.
Owners should be sued for scamming customers

not worth for the number of animals that we can see here. Personally I wouldn't recommend

Upon arriving, we wanted to freshen ourselves up and get a bite to eat after a long journey before the safari drive. I thought that once my tickets were scanned at entrance of the safari drive, I would be able to safely park near the refreshment area but that was not the case. When I realised my mistake, I appealed to the better nature of the entry staff but he was too stern and firmly told me that I would HAVE to go all the way around the safari drive before entering the visitors car park. Again, I politely asked that we need to go to the toilets first. He would not oblige so another member of your team stepped in and he was kind enough to resolve our problem amicably. All I want to suggest is that please make it clear to your customers that the safari drive is a one way system that forbids you to stop anywhere on the route therefore before entering the safari drive please follow your route to the visitor's carpark for comfort relief. By the way, the food place called Amigos was closed this side of the ticket scanning area entering the theme park. If we had entered the theme park to find another eatery, we would have missed our slot for the safari drive. Not a good experience I am afraid.

Very disappointed with customer service! The payment was taken twice and I have still not received a refund even reaching out to them on multiple occasions. No reply to my emails whatsoever.

O currently visit the park ,I think it was the 6th time going there and I was so disappointed this time. It looked like animal disappeared , is it not allowed to feed them anymore , it was boring and even my 4 year old child got bored driving through.
There are definitely not so many animals like it used to be and not been able to feed them it’s definitely made a negative impact on the experience.

I bought my sister who is profoundly disabled (Rett Syndrome) an annual pass for her 40th birthday. Having seen that staff were being taught makaton etc, I felt under the impression that it was a really inclusive attraction. WRONG! My sister managed only two slightly successful trips there. Often there were no disabled spaces, frequently taken up by non badge holders and nobody policing this, the drive round took hours only to see very few animals and of the few larger animals, they seemed to be directed at the lodge areas for their visitors. Many of the paths were not wheelchair friendly at all, meaning places like lemur woods were an impossibility. Disappointed just doesn’t cut it at all. I feel like I really wasted my money and what should have been a super special gift for my sister who has a life limiting disability, was just a gutting waste.

The safari experience is now awful, we have been coming here for 30 years plus and this was the last time we will visit. They have stopped you feeding the animals, so now most of them are nowhere to be seen. The park is now focused on their very expensive lodges.
There has been no new rides on the fair for years and the food and drink is well overpriced. Waste of money!

It looks like many people have beaten us to it. This is probably the worst zoo/safari experience we've ever had. We sat bumper to bumper for 2 hours going round the safari. We also did this last week on the M6 because they closed it, and it was less stressful and didn't cost us £64! It was chaotic, no one paying attention to the left/right lane rules, sometimes there were no road markings, and no one was managing this. The zoo itself is small, there are more outdated rides than anything, and apart from the 3 baby tigers, it was a complete waste of time and money. We won't be back, even if they have real dinosaurs!

Spent £90 for 3 Of us to sit in traffic jams within the park when all that could be seen by my daughter was a sea of cars and no animals on either side. Overpriced admission to sit in traffic

Surprised to see so many poor reviews as we had an enjoyable time. Got there for 10am and very quiet. We had a nice walk round and there was plenty to do and look at before we headed off to the theme park. All the staff we encountered were lovely. We were able to just walk on lots of rides with no queuing. The rides weren't as exciting as some of the other larger Theme Parks but for us were aimed just right. As we were able to just walk on it was stress free and enjoyable. We then had something to eat and the food although a bit limited was actually quite good. Gift shop ok although sweet shop on the way out did not have much choice. We also went through safari and we saw a lot of animals and I quite enjoyed being able to rest after being on our feet for some time. It did take a good 2 hours at some points being stuck in queues with no animals to be seen so young children could get bored. After safari we headed back to theme park and watched the sea lion show which was excellent, went on a few more rides then headed home. We had a full and enjoyable time and there were lots of other walks etc that we didn't get time to do so I feel it was good value for money.