Wise Omdömen 

Josh was absolutely superb, very knowledgeable and informative, couldn’t have asked for someone better to assist me!
Keep it up Josh mate!

I got through to Marius tired,frustrated and expecting to be let down but far from it.
He listened and repeated back to me what he understood I was asking and patiently identified the issue and explained what I should expect to happen next.
As promised once he had identified the solution he rang me back to inform me of what I needed to do wich 100% worked and I was able to get on with my day.
I even told him how rare it has become to have such interactions with someone who makes so much effort in helping others instead of just listing reasons as to why its not really their problem.
Represented his company so well I would recommend them no end.
And it turns out the issue was not even on their side but a customer who I work with that uses their services who hadn't done their job properly.

Think carefully before signing up for Wise.

In my experience, after creating an account through my main contractor, I asked Wise to delete my account and personal data. They told me they couldn’t do this because my main contractor controls the account and any changes must come from them. They also said they are legally required to keep certain information for at least six years because I used their invoicing service.

I found this frustrating, as I expected to be able to deal directly with the company holding my information. Before signing up, make sure you understand who controls your data, what information will be retained, and for how long.

It was a very good experience and everything was explained very well.

App user friendly and easy to use. Customer service team were very professional and helpful.

Professional advice 👌

Simple to use and products are good especially when I have no idea about being self employed and what I have to do.

Great service and advice provided by the team

Repeated emails for all sorts of unwanted items, services, even an attempt at extortion. All the emails are from this company with various names of senders. Now getting tired of deleting, reporting and blocking, nothing seems to work and wouldn't even use this type of company anyway. Today's was the 8th one this week and the 5th one today.

Don’t work for Amazon if you can help it, and most definitely don’t sign up to beamin. You’re far better off doing your own self assessments and vat return if you want. The beamin boost they offer you has stipulations that they don’t personally explain in detail. I’m aware it’s outlined somewhere, but as someone who doesn’t know anything about VAT and trusted the company I was shocked to receive a letter from HMRC about a £300 missed payment when I believed beamin would be handling everything for me considering I pay £20 of my weekly income to them! When I tried to get it sorted it I was met on the phone with a rude individual who wouldn’t let me speak with a manger and offered no assurance or solutions other than to just pay it. Just a company taking a cut from your hard earned money providing you with little to no benefit in my opinion and from my experience. If you want to register for VAT, take time to study it and do it yourself would be my advice and what I’ll do moving forward.

TERRIBLE, if not actually SHOCKING to deal with - No customer service number, No call back when stated, false information, utterly useless website, no desktop access to the service you are being forced to buy, does not respond to emails etc. - If you have a choice then I would recommend AVOIDING Wise, withwise, Beamin etc. at all cost.

Moreover, I have twice asked them their regulatory status in terms of their processing sums of money for people i.e. are they regulated by the likes of the Financial Conduct Authority. Its highly concerning that they are refusing to answer, what is a fundamental question in terms of peoples financial protections and safety.

I was forced to, engage with this company, to receive payments. I requested a callback for help with what product was best for myself. The issue being there is a £12.50 & £20.00 per week option and I did not want to pay more than I had too. After 3 weeks my payee got a hold of them and Wise (the starkly oxymoronic nature of their moniker and subsequent abilities is not lost on myself!) eventually got in touch. I was, then categorically, given wrong and/or useless information re: the ability to select a product option i.e. I only needed the cheaper option for 2 weeks to receive outstanding monies.

Basically, there is no option, you are forced to go for the most expensive option. As I have refused to be railroaded into this thus far (I grudge paying the £12.50 to get paid what I am owed, never mind £20.00) I am unable to get paid what I am owed. Fundamentally, they want me to pay £40.00 to get the £400.00 or so I'm owed. Rather cretinous really.

Thus far, the only discernible difference between this and other forms of 'robbery' is the fundamental visibility and availability of ones 'robber' it seems.

Despite (a) multiple attempts on the, exceptionally poor, Wise App, (b) over the course of many days, (c) several attempts at diagnosing the issue via their website, FAQ's, and (d) searching google, forums etc. and (e) 3 emails in just the last 6 days, and (f) multiple attempts calling the one mobile number they called me once from, I am absolutely no further forward and I cant receive the monies I am owed.

I am willing to assert that this is a blatant attempt to proverbially hold me to ransom and force me to buy the premium product or face forfeiture of my monies. However, I'm more than happy to highlight these Mr D. Turpin (Highwayman) 'esque' behaviours to challenge this woeful conduct and to give others the proverbial 'headsup'.

Working with the Wise team ensures my business remains compliant with my business partner. They also ensure my business is protected at all times. And, more importantly, Wise ensures my drivers are all paid on time.

We’ve had a fantastic experience working with Wise to support our driver onboarding process. Their team has been professional, efficient, and highly responsive, making a significant difference in streamlining the entire onboarding journey.

Their comprehensive training resources, clear communication, and hands-on support have helped us bring new drivers up to speed quickly and effectively. Thanks to their expertise, we’ve seen improvements in driver readiness, compliance, and overall performance right from day one.

We highly recommend Wise for any business looking to enhance its onboarding process with a reliable and knowledgeable partner. Their commitment to quality and results makes them an invaluable extension of our team.

Deliver to You NI

Wise have been an integral part of our business since starting our relationship. They give us confidence that we are growing our business in a compliant way.

Absolutely brilliant service and great team. Highly recommended.

A exciting and extremely useful product and service that helps many of our drivers successfully manage their finances and tax responsibilities. I highly recommend them to all using self employed contractors across industries.

Excellent value added service partner. Very good business management tools with a great focus on key customer service and systems development. Would highly recommend.

The Team at Wise are super professional and have been a huge support for our business and the subcontracted drivers that we engage. They have amazing tech and are always looking at ways to improve. They also have exceptional good customer service and deal with any issues expeditiously and professionally.

Couldn’t imagine using another payments solution provider.

Great company to work with, always helpful and give fantastic support and guidance. Would highly recommend.

I have been using Wise for over 3 years now, the platform is fantastic and helps me with everything I need from paying my drivers to ensuring I am fully compliant as a business. The team are always there if I need them and stay engaged with my team whenever required. I highly recommend Wise as a platform but also as a team. Thanks for your support over the years so far