I've been using this site for a couple of months now, and have found it to be pretty decent. The winnings aren't life-changing, but it's exciting enough, as I work unsociable hours, which means th... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Currently waiting 2 weeks for a withdrawl after asking for photo id, a picture of me holding my ID, front and back of bank card, a utility bill and a pdf bank statement. Had to wait a week for my bank... Se mer
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Having read the reviews on here I was concerned after winning 1600 I verified my account and received my winnings in less than 24hours the chat team put me as ease , lovely team . I tried my luck agai... Se mer
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Happy with the site at the moment one of the good ones. This my partner's site and shes had a few wins but not withdrawn up until yesterday... Withdrawal has not yet been processed yet been 12 hours n... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Wink Bingo is one of the pioneers of Online bingo in the UK, on the past 7 years, Wink Bingo gave away millions of pounds in prizes.
Kontaktuppgifter
3,9
Bra
705 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 92 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Have deposited hundreds of poun then…
Have deposited hundreds of pounds then all of sudden a win 500 plus 300mwent to withdraw and they have suspended my account provided all details they beees to verify but still no money in my account and account still suspended don’t know where to go for further help heartbroken how can I sleep at night and it’s my bday tomo 😩😩😩😩😩😩😩😩
4 maj 2026
Omdöme utan inbjudan
Svar från Wink Bingo
Hi Susan,
Thank you for taking the time to share your review. Verification is a standard requirement for all licensed operators at certain stages, and it involves confirming customer details to ensure everything remains secure, fair, and compliant with industry regulations.
We understand this isn’t the most enjoyable part of the process, but it serves an important purpose. It helps protect your account, ensures transactions are handled safely, and maintains a secure environment for all users on our site.
We always aim to complete this process as quickly as possible, but we also want to get it right, so that you can continue using the site without concerns.
We’ve reached out to you via the Trust pilot review form so that we can collect the details we need and review your case directly. We’d be glad to take a closer look and help speed things up to our fullest ability.
For any help or assistance, you can always reach out via email at support@winkbingo.com or via Live Chat 24/7!
Kind regards,
Wink Bingo
Great site to play on and have…
Great site to play on and have withdrawn before 500 which I got the same day. Now that it's a bigger amount they are asking for verification which none seems to be right. Now it's the weekend and will take longer again. Other then that the site is good to play on. I'm just annoyed that I have not received my funds as my withdrawal was first asked for on a Thursday.
1 maj 2026
Omdöme utan inbjudan
Svar från Wink Bingo
Hello Ayisha
We’re sorry to hear that the verification process has caused a disruption to your time with us.
This step is required by all regulated operators and is an important part of making sure accounts are fully secure and that the site remains fair for everyone. It’s usually a straightforward check, but we know it can still feel like a pause when all you want to do is enjoy your experience without interruption.
We want to reassure you that these steps are carried out for the benefit of every customer, not only to keep accounts safe but also to make sure that the environment is transparent and responsible. While they may take a little time, they are a vital part of protecting both you and the wider community.
Your review helps us keep focusing on the things that matter, so thank you again for sharing it.
Warm regards,
Wink Bingo Team
I had an issue and was helped by Raluca…
I had an issue and was helped by Raluca issue explained and sorted
29 april 2026
Omdöme utan inbjudan
Svar från Wink Bingo
Hello Mrs. Ruth,
Your comments about our agent are very much appreciated. The team puts a lot of effort into making customers feel looked after, and we’re pleased this was your experience.
We’ll make sure your words are shared with them. It’s always encouraging to see their care and attention reflected back in this way.
It’s also a reminder of why personal service is so important in what we do.
Thank you again for your feedback. We’re glad your experience left such a positive impression.
Kind regards,
Wink Bingo Team
Messed up on the promo code
Messed up on the promo code, so I went into live chat and the company was nothing but polite and seen my mistake by adding the bonus to my account, highly recommend
28 april 2026
Omdöme utan inbjudan
Svar från Wink Bingo
Hello Harry,
Thank you for pointing out the work of our support team. We want every customer to feel comfortable reaching out, and your comments show this came through.
It’s valuable for the team to see recognition of their effort. It also motivates us to keep building on the strengths that matter to customers.
We’re glad you had such a good experience and appreciate your review.
Kind regards,
Wink Bingo Team
Wagered over 1k today with absolute…
Wagered over 1k today with absolute shocking spins and bonus's! Every game in a minus.. 5 games in a row over 100 not 1 bonus in any of them!
shocking site will not be back
AVOID
23 april 2026
Omdöme utan inbjudan
Svar från Wink Bingo
Hello Kelly,
Thank you for leaving your review. We understand why questions about fairness can arise, especially if you’ve gone through a difficult streak. Please know that every spin or bingo call is random and generated by certified systems. These are checked regularly by independent auditors to make sure the outcomes are fair and in line with strict regulations.
Randomness by its nature creates patterns that can feel uneven - long periods with fewer wins and sudden streaks of better luck, but the process behind it never changes. Every customer has the same chance every time.
We’ve also reached out to you via the Trustpilot review form so we can take a closer look at your account. That way, we can give you specific reassurance and answer your questions in more detail.
Warm regards,
Wink Bingo Team
Raluca is a superstar
Raluca is a superstar, helped me out no problem, amazing customer service
19 april 2026
Omdöme utan inbjudan
Svar från Wink Bingo
Hi Lauren,
Your review made us very proud. It’s wonderful to hear that our agent’s help gave you such a positive impression.
Feedback like this encourages them personally and also reminds the rest of the team why their work is so important.
It shows that taking time with each customer really does matter.
Thank you again for your thoughtful words. We’re pleased your experience was a good one.
Kind regards,
Wink Bingo Team
mada was so help full im new and got…
mada was so help full im new and got realy stressed she sorted it all ou thankyou mada your amazing 10 stars
16 april 2026
Omdöme utan inbjudan
Svar från Wink Bingo
Hello Carl,
Thank you for recognizing the help you received from our agent. Their focus is always on making sure customers feel supported, and your comments show that effort came through.
We’ll make sure your review reaches them. Feedback like this is a boost for the whole team and confirms we’re delivering the right level of care.
It’s important to us that you left with a good impression, and your review helps highlight the value of that.
We appreciate your words and are happy your experience was so positive.
Kind regards,
Wink Bingo Team
What a weird site avoid if.you can
What a weird site avoid if.you can. Quick to take your money not so quick in paying out. Made me send them bank statements proof of earning then they have a check to look through my personal transactions and ask me questions about them. Like really. Then I e done all they asked and get a email saying they are reviewing it and takes 14 days. I requested withdrawal mid May its been a month already what a bad site as said avoid only site to do this rubbish and believe me I've played on many ... I will keep leaving bad reviews daily until it is sorted out
What a joke
11 mars 2026
Omdöme utan inbjudan
Svar från Wink Bingo
Hello Nathan,
We’re sorry if the verification process felt like it slowed down your experience. These steps are a standard requirement for every licensed operator and are designed to confirm account details at key points. They are not there to make things difficult, but to ensure that accounts are safe, payments are secure, and the environment stays fair for all customers.
We try to keep this step as smooth and straightforward as possible, and once completed, it gives you the peace of mind that everything is properly verified and in order. We know it can feel like a pause, but it’s one of the most important things we do to keep both our customers and the site protected.
To help move things forward for you, we’ve reached out through the Trustpilot review form so we can gather the details we need and review your case directly.
Warm regards,
Wink Bingo Team
Guys don't play here
Guys don't play here! I got more then one month trying to withdraw 1700 £ after verification they still asking for stupid things from the bank statement like why you deposit money on your bank account, where they come from and things like this! This website is a scam 100%
9 april 2026
Omdöme utan inbjudan
Denisa m sorted my problem immediately…
Denisa m sorted my problem immediately great service
3 april 2026
Omdöme utan inbjudan
Svar från Wink Bingo
Hi Dalton,
It’s great to see your review about our agent. They put real energy into making sure each conversation is clear and helpful, and it’s wonderful that this was reflected in your experience.
We’ll be sharing your feedback with them directly. It’s motivating for our team to know that their work had such a strong impact.
Recognition like this doesn’t go unnoticed, it shows that the time they give to each customer truly matters.
Thank you for highlighting this. We’re glad your interaction was such a good one.
Kind regards,
Wink Bingo Team
Very helpful live chat support from…
Very helpful live chat support from Daria, resolved my issue straight away without any issues
2 april 2026
Omdöme utan inbjudan
Svar från Wink Bingo
Hi Megan,
It’s great to see your review about our agent. They put real energy into making sure each conversation is clear and helpful, and it’s wonderful that this was reflected in your experience.
We’ll be sharing your feedback with them directly. It’s motivating for our team to know that their work had such a strong impact.
Recognition like this doesn’t go unnoticed - it shows that the time they give to each customer truly matters.
Thank you for highlighting this. We’re glad your interaction was such a good one.
Kind regards,
Wink Bingo Team
Managed to easily resolve my issue
Managed to easily resolve my issue,with the on line chat. Juiian was very helpful.
28 mars 2026
Omdöme utan inbjudan
Svar från Wink Bingo
Hello
Thank you for recognizing the help you received from our agent. Their focus is always on making sure customers feel supported, and your comments show that effort came through.
We’ll make sure your review reaches them. Feedback like this is a boost for the whole team and confirms we’re delivering the right level of care.
It’s important to us that you left with a good impression, and your review helps highlight the value of that.
We appreciate your words and are happy your experience was so positive.
Kind regards,
Wink Bingo Team
Svar från Wink Bingo
Hi Claire,
It’s great to see your review about our agent. They put real energy into making sure each conversation is clear and helpful, and it’s wonderful that this was reflected in your experience.
We’ll be sharing your feedback with them directly. It’s motivating for our team to know that their work had such a strong impact.
Recognition like this doesn’t go unnoticed - it shows that the time they give to each customer truly matters.
Thank you for highlighting this. We’re glad your interaction was such a good one.
Kind regards,
Wink Bingo Team
Excellent customer service from Alina…
Excellent customer service from Alina p. Extremely helpful,polite and kind 5 stars from me.
24 mars 2026
Omdöme utan inbjudan
Svar från Wink Bingo
Hi Kelly,
We’re delighted to hear that our agent gave you the support you needed. It’s always rewarding when a customer takes the time to share such positive feedback.
Your comments will be passed directly to them. Recognition like this makes a real difference and reminds us how important each interaction can be.
Thank you once again for your review. We’re very glad to hear your experience was such a good one.
Kind regards,
Wink Bingo Team
Alexsandra b was very polite and helpful
23 mars 2026
Omdöme utan inbjudan
Svar från Wink Bingo
Hi Katie,
Your review made us very proud. It’s wonderful to hear that our agent’s help gave you such a positive impression.
Feedback like this encourages them personally and also reminds the rest of the team why their work is so important.
It shows that taking time with each customer really does matter.
Thank you again for your thoughtful words. We’re pleased your experience was a good one.
Kind regards,
Wink Bingo Team
Svar från Wink Bingo
Hi Konrad
We’re delighted to hear that our agent gave you the support you needed. It’s always rewarding when a customer takes the time to share such positive feedback.
Your comments will be passed directly to them. Recognition like this makes a real difference and reminds us how important each interaction can be.
Thank you once again for your review. We’re very glad to hear your experience was such a good one.
Kind regards,
Wink Bingo Team
Svar från Wink Bingo
Hi there!
Your comments about our agent are very much appreciated. The team puts a lot of effort into making customers feel looked after, and we’re pleased this was your experience.
We’ll make sure your words are shared with them. It’s always encouraging to see their care and attention reflected back in this way.
It’s also a reminder of why personal service is so important in what we do.
Thank you again for your feedback. We’re glad your experience left such a positive impression.
Kind regards,
Wink Bingo Team
What a con
What a con . ! . You have to use the £50 bonus they give you when you first sign up within 5 days . . Or they take everything back off you . !! . Shite site . !! .
17 mars 2026
Omdöme utan inbjudan
Svar från Wink Bingo
Hello Andy,
Thank you for sharing your feedback with us. We’re sorry to hear that your experience did not meet your expectations.
Each bonus credited to your account is available for a limited period of five days starting from the date of crediting. To ensure you can take full advantage of it, we encourage you to use the bonus within this timeframe, as it will expire automatically afterward in line with our bonus policy.
We’ve reached out to you via the Trustpilot review form so that we can collect the details we need and review your case directly. Your satisfaction is very important to us, and we want to ensure everything is handled correctly.
If you have any further questions or need clarification, please feel free to reach out to us directly. We’re here to help.
Best regards,
Wink Bingo Team
Daria helped very quickly and was super…
Daria helped very quickly and was super helpful
16 mars 2026
Omdöme utan inbjudan
Svar från Wink Bingo
Hello Denise,
Your review made us very proud. It’s wonderful to hear that our agent’s help gave you such a positive impression.
Feedback like this encourages them personally and also reminds the rest of the team why their work is so important.
It shows that taking time with each customer really does matter.
Thank you again for your thoughtful words. We’re pleased your experience was a good one.
Kind regards,
Wink Bingo Team
NOT A POSITIVE EXPERIENCE
Opened an account, approximately 200 x 20p spins on BIG BASS SPLASH and not a single bonus but more to the point the game is of very poor quality, very glitchy, lagging and jumping all over the place, I've gone crossed eyed now 😀
I have now closed my account within an hour.
12 mars 2026
Omdöme utan inbjudan
Svar från Wink Bingo
Hello AJ,
Thank you for sharing your feedback with us. We’re sorry to hear that your experience wasn’t what you had hoped for. While gameplay performance can be influenced by several external factors (internet connection being one of them), we always want everything to run smoothly for our players.
To better understand your individual experience, we’d like to review your account and see how we can improve, for you, as well as all our customers.
We’ve reached out via the Trustpilot form so you can share your details securely, and we can follow up directly. We appreciate you taking the time to let us know, and we’re here if you decide to give us another try.
Kind regards
Wink Bingo Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.