Wingspan Omdömen 

Wingspan was great for months, but the past several months, the ‘instant deposit’ is taking days. There is no way to actually contact someone. This time, it took them two full days to respond to my issue and then they said the deposit was rejected. Of course, they have no proof of that and my bank has no record. And my deposit account hasn’t changed in the year and a half that I have been using them. So I am now SIX DAYS past the deposit date I paid to get, and still no payment! So frustrating to get any actual help and you can never speak to someone. I had an issue last month and the month before as well. What is going on?!

I love the app so I am aware of my invoices at all times. My second time using wingspan for invoicing and I was honestly a little hesitant about the $25 one time processing fee but I really didn’t miss it.
Would definitely recommend wingspan to friends and relatives.

Simple and easy website to use and process invoices.

Unfortunately, my payee uses Wingspan, so I'm stuck with them...Up until now, things have been fine with Wingspan, but now I have an issue and no way to get immediate help... Yesterday, Oct 10th, was payday, and I've never had an issue getting paid. I reached out to Customer Support, and AFTER SIX HOURS or so, received a response that the payment WAS sent and may not show in my account until today. I had recently changed direct deposit banks, so I thought maybe it was on the bank side, but they advised they saw no pending deposit. Fast-forward to today, and I received an email that the payment was rejected. Unfortunately, Wingspan's website only shows the last 4 digits of the banks, so I was unable to verify if it was a routing/account typo or not. Since it's now urgent, I updated the banking information and added it as "Instant" pay, meaning I'd get paid within the hour; that was nearly 4 hours ago, and I've yet to see my payment; is this what I'm paying a 1% "fee" for?! Also, after updating my pay info, I manually re-added the other banking info, not realizing it would be the new "Default" payment; I immediately re-set the other bank account as the "Default." Now, I am left wondering if I haven't received it because it was sent to the account I manually added, even though it was only there for maybe 10 seconds (it does not have an Immediate Pay option) or if it's something on Wingspan's side. Again. So I reached out to Chat, which supposedly has daytime hours, yet I am still waiting, 3.75+ hours later, for a response via Chat, even though it is now, and has been, during the timeframe they supposedly respond. AND it's the weekend, for which we have plans since Monday is my husband's birthday... If Wingspan is not going to answer Chat in a timely fashion, there should be some way to contact them via phone! This has been a horrendous experience, and as of this second, it is still going on.

Wingspan keeps me informed and gets my funds to me on time! I'm so appreciative of their services!

It was a seamless experience to register and input all my information.

to be honest ,the process was very easy and understand, all you have to do is follow the directions .

I love the promptness they give when comes to invoices. I love how accurate the time keeping is for self contractors. I love how it’s all compact and if you have a task it shows til complete.

It was efficient. I have never had an online payment system set up this quickly. I had 30 minutes before i had to get my kids from the babysitter, and hoped it would not take too long. It took less than 5 minutes! Now i have time to leave this review and do something else as well!

User-Friendly Interface: An intuitive, easy-to-navigate platform makes tasks simple and efficient, reducing frustration and making the experience enjoyable.

Efficiency and Speed: Fast service that saves time while delivering accurate results always stands out. Whether it's processing requests, providing information, or helping with a task, efficiency is key.

Excellent Customer Support: Support that’s responsive, knowledgeable, and helpful can make a significant difference. A service that provides guidance when needed, without long wait times or complex procedures, enhances the overall experience.

representative are polite and helpful we wish we could connect with the customer support at the moment we need them or get answers from our questions right away.

My entire experience with Wingspan has been great! Deposits are made in a timely manner and support is responsive and helpful. There are also many other features and services available that really help with my independent contracting business! I really cannot recommend it highly enough, as it is rare to find a company that truly does what they say they will.

I enjoy utilizing wingspan for their easy access to everything I need from my stubs to my tax documents. Wingspan is user friendly tool that make it possible for anyone of any age to use. I would definitely recommend wingspan for any business because they understand what is needed. I love not having to wait to be paid. Wingspan is integral and does precisely what they say they're going to do. I appreciate you wingspan and I trust you with my money. Thank you for what you do and keep it up.

After a few small set-up hiccups this has been an amazing upgrade. Detailed reports, on-time pay. Truly first rate and has made my life easier.

I really enjoyed my training and it was easy to navigate, understand and very informative. The audio was clear and I didn’t have any problems accessing the modules at all. Thank you so much!!!

My invoices are CONSTANTLY paid late. Customer service just tells you to wait while they hear from another department for days on end. Does anyone else have bills to pay? I'm pretty sure, oh well I know Wingspan is not reimbursing you for time and money lost dealing with their BS

Very simple process. I was hesitant when asked to do this for a client, but was very pleased with how straightforward it was to set up an account. Hopefully this will facilitate revenue cycle, but I haven't experienced that yet

I am very new to using Wingspan. And I am very pleased with there service. I haven't had a bad experience at all!