Wingspan Omdömen 

I have utilized Wingspan for over a year now, and rarely have I had a delayed payment until this month. I have almost $1000 of payments from clients that have not been deposited into my account. One of the first payments was on August 2; it is now August 26 and not in my account.

I reached out to support on August 19. The head of support has been kind and heightened my issue, yet, I have had to continually follow up to press the issue. Patience and trust are now lost.

Wingspan had been a tremendous help to my small business, but at this point, with five payments "stuck" with no update of why and when I will receive them, they are proving to be untrustworthy.

This is my first time on this platform and I like how quickly they respond. The information is also very clear. I notice that they meet deadlines.

Wingspan is so easy to use. The reports are very informative and make reporting for tax purposes seamless. We use the program for several job reporting locations. I hope the program will continue to expand.

Wingspan has repeatedly withheld funds and delayed contractor payouts without prior notice, sometimes for more than a week. This has created mistrust between our company and our contractors, leaving them unpaid for uncertain lengths of time.

The lack of reliability makes Wingspan unfit to handle our business or ensure timely payment to quality workers. Additionally, their support is limited to chat or email, with no option to speak with a live representative.

Once the current funds their withholding are released, we’re terminating our relationship and going elsewhere.

Unfortunately, what started out fairly good has deteriorated over time.

First, let's talk about how they pushed the Wingspan Wallet on our group saying we would get paid a day earlier. I signed up for that, and for the first few months it worked well.

Then it got to be later in the day and no payment. Their own staff didn't even understand what we had been told about getting a day earlier; when I complained loudly, I finally was told that it would be available after noon.

They then changed banks. Should be simple. Disconnected the card from the bank account associated with the Wingspan Wallet and while I have a new account number, I was never given a new card.

Fast forward to finding out today, the day I am supposed to see the funds in my account, and I get an email stating I will see the funds August 16--two days past the date I'm supposed to get the funds.

Their customer service doesn't answer their phone and they say they will contact you in 24 hours. Sure, but they likely will not even answer the question you asked or give you a straight answer.

I absolutely hate this company.

I was overwhelmed at the beginning, once I used it. I realized my fears were unfounded, it is effortless to follow instructions and understand the app.

I've been using Wingspan along with my business partner to manage invoices for some of our shared clients. Initially, everything was running smoothly with our invoices being processed as expected. However, our experience took a drastic turn for the worse due to a backend integration issue with their banking system, which resulted in a loss of $3,000 from our account—an issue that has been unresolved for two months.

Moreover, recently, after we made sure that our payout account numbers were deleted from our profiles, Wingspan withdrew $5,000 from my partner's bank account without authorization. This was especially concerning as the bank confirmed that the withdrawal was made even after the account details were removed, which raises legal concerns.

We've attempted multiple times to resolve these issues, only to be met with inadequate responses and no resolution. This level of service and the serious financial errors we've encountered are frustrating and not okay.

For those considering Wingspan, I'd advise looking into QuickBooks instead. I've been using QuickBooks for the majority of my own client invoicing for over three years and have never encountered issues like these. It might save you the headache and uncertainty we've experienced.

The only reason Wingspan didn't get a 5-star rating is because I'm new to Wingspan. The ease of applying is fast, efficient, and easy to understand. Given more time to understand and learn more about how Wingspan works, it will certainly net a 5.

I can’t believe there are positive reviews here, Im starting to think they are fake review. Since my company switched to Wingspan we have had numerous late payments. You never know if you’ll get paid on time it’s ridiculous. They have no customer service, no phone numbers and they won’t even let you know if there are any delays or what is happening. I have never seen anything like it. My payments have bounced because of them not getting our pay on time it is absolutely infuriating. Zero trust in that company.

My experience with wingspan was very accurate and payment’s on time I will definitely recommend them ⭐️⭐️⭐️⭐️⭐️

Honestly I consistently have issues with them and their customer service is getting worse and worse. It takes a day for them to get back to you and even tho they claim they are open 9-8 EST they cannot be reached at those hours. For the last three months I have had issues with my payment, been given the wrong advice by the team which further delayed my payments, and overall it takes a minimum of three days to resolve an issue/get payment. Frustrating!
There is no phone number to contact them, and the ticket I opened this week they closed because they said that the invoice wasn’t due yet. That wasn’t even why I was contacting them!

Good customer service

Fast and straightforward, easy clicks. App is smooth

The website is super user-friendly! I love how organized and tidy Wingspan is. I would absolutely recommend this platform for invoicing and reporting.

Wingspan was extremely helpful and allowed me to manage all of my information in a user friendly manner. I was very pleased with the calculated withholdings and the invoicing system. It was a pleasurable experience to navigate and utilize Wingspan for my freelance contracting business. I would highly recommend this service for anyone looking to stay organized and on track with their finances as a self employed individual.

Wingspan has been an awesome Invoice Platform.
Wingspan offers many ways to get paid, which is why I like this company. I chose instant pay to my bank account. Not many platforms offer instant pay. This helps me because I have bills before the actual payday comes.

Great business and app I don’t have to worry about when I’m getting paid and it goes directly into my account

The company I’m contracted with uses Wingspan and they love it! I’ve had great service so far! I love that you can easily navigate your dashboard and all the perks they offer.