Web page works well. Recommends similar wines, so that I can try new things. Large selection (compared to any physical wine store I've seen). Delivery system works. Stewardship thing helps. The onl... Se mer
Företaget har svarat

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Web page works well. Recommends similar wines, so that I can try new things. Large selection (compared to any physical wine store I've seen). Delivery system works. Stewardship thing helps. The onl... Se mer
Företaget har svarat
Super easy to order multiple gifts being sent to addresses across the country. High quality, trustworthy, and all our recipients loved their gifts! Thank you!
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About two months ago and subsequently when I make an order I no longer receive any email confirmation. When I called I spoke with very cordial people but the correction has not gone through. The m... Se mer
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Knew what I wanted and it was in stock. Website is easy to navigate. Delivers are usually on time.
Företaget har svarat
We created Wine.com to revolutionize the way people like you discover, buy, and enjoy wine. Being wine enthusiasts ourselves, we’re extremely proud to bring you the world’s largest selection, paired with expert guidance and unmatched convenience. We’ve built winery relationships for decades to give you access to everything from big-name, critically acclaimed wines to small production, unique bottles from all over the globe -- every region, varietal, and price. With easy filter and sort, professional ratings, a robust recommendation engine, the deepest wine and winery content, a 5-star mobile app, and live chat wine experts, we help you find old favorites or discover new ones among thousands of choices. We handle your wine with great care before you even place your order, by doing our own warehousing and fulfillment. Delivery options are up to you: choose your delivery date; skip the delivery hassle and conveniently pick up your wine at one of thousands of Walgreens, FedEx Office and enjoy free shipping on every order $49+ when you join our StewardShip program. With Wine.com, shipping is on your schedule and at your convenience. Cheers to discovering the world of wine together, all it takes is an open mind and an empty glass.
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 38 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The fast response to orders, safe packaging and delivery is great. Everything is very clean an fresh. The nice taste of the wines are delicious too!
Thank you very much, most appreciated.

Svar från Wine.com
It would be nice if there was a way to send the gift cards directly to the recipient.
Good prices and even better range of wines. Came on 5he day that the wine was supposed to. Long live Albert Boxler!

Svar från Wine.com
Easy to navigate webpage where I was able to discover new wines based on regions and bottles I already enjoy. The information provided for each bottle is easy to digest, including winemaker's notes and professional ratings/reviews.

Svar från Wine.com
Easy to navigate website. They always ship on time and wines arrive when promised. Great selection and stwardship customers get free shipping.

Svar från Wine.com
Great selection; however, more discounts should be available for loyal customers/volume

Svar från Wine.com
Hate the bottle limitations. I don’t think it benefits anyone. I would rather a wine be out of order than being forced to buy one or two bottles. Bad taste and definitely not making me want to buy wines from your site.
if you examine your records on me, you will see that you did not fulfill your email commitment to address a defective cork problem I had some months ago with an AMARONE I purchased on a prior order - nonetheless, I continue to purchase from the excellent selection of wine you offer which is so easy to search for options - having said that, I cancelled my auto renew membership since I do not know if I can trust that potential future problems will be handled - I think you have received similar comments from me before - I understand that problems and unintentional service gaps can happen, but your lack of follow through troubled me - please accept my comments at face value

Svar från Wine.com
I have been a member for about 15 years and understand the reason for the changes over the years. I still use it for gifting, but only larger gifts to meet the minimum shipping.
I do find it a bit annoying to put bottles in my cart which are ".97" and go to check out with a code and not meet the minimum. I usually remove and may come back to them on another occasion.
Being able to choose a critic--I usually use James Suckling--for screening is a very good feature.

Svar från Wine.com
Ease of ordering. Not Amazon (the Gold standard), but very good. Much beter than most online vendors.

Svar från Wine.com
Too many wines are sold out. We’re doing wine tastings with friends in other states and I can’t find the wines suggested or others in the AVA.

Svar från Wine.com

Svar från Wine.com
easy to find what i was looking for and to then place the order. Shipping is fast.

Svar från Wine.com
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.