Wildfoot Travel Omdömen 

55
•
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Wonderful Botswana safari. Michael organised our entire Botswana and Viv Falls trip. We were a family of 3 adults( 2 of us are into our 70s!) All the arrangements for transfers, safari and accommodat... Se mer

Betygsatt 5 av 5 stjärnor

This was a really well organised "adventure". It wasn't relaxing ....but very exciting. Both our tour guides were well informed and very helpful and cared very much about their habitats. For someone... Se mer

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Betygsatt 5 av 5 stjärnor

Everything went to plan getting to the 7th Continent. Travelling home the Coronavirus hit big time and we were held on the ship for an extra 5 days. Flights and hotels were cancelled, rebooked them an... Se mer

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Betygsatt 4 av 5 stjärnor

Simon at Wildfoot is who sold the trip to us with friendly support and numerous replies to our questions. The most difficult part was coordinating hotel support in Buenos Aires. The hotel used for the... Se mer

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Företagsinformation

  1. Resebyrå

Informationen kommer från olika externa källor

We provide luxury holidays with unique wildlife and adventure experiences. Let our travel experts create a unique tailor-made holiday for you.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

55 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(55)

1 omdöme under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Recommend them every time

Had a issue with my holiday, not caused by Wildfoot but they did their best to sort it and save my holiday to Svalbard. I had a fantastic holiday and would recommend them every time!

2 juli 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Couldn't have done it without them!

I'm just back from my trip to Southern Africa, more relaxed, fulfilled and happy than I could have imagined. Everything went off without a hitch, including short air hops from camp to camp in Botswana. The accommodations were all quite different, which added to the experience. The first and last stops were complete opposites; I loved them both!
This is the kind of trip I had dreamed of. While it was my third trip to Africa and my second wildlife centered safari (I'm hooked!) something about this was different. It was so organized, as described, and effortless! As a solo traveler I really felt cared for, and I would definitely recommend Wildfoot to any traveler.

25 juni 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We've had two holidays booked through…

We've had two holidays booked through wildfoot now and they genuinely couldn't have been better. The team are clearly experienced travellers in the areas they're advising on and go the extra mile to deliver for their clients. Would very happily travel with wildfoot again.

16 juni 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Debbie and the team did a great job in…

Debbie and the team did a great job in putting together an amazing trip. We loved every stop in Zimbabwe and Botswana.

14 maj 2019
Omdöme utan inbjudan
Logotyp för Wildfoot Travel

Svar från Wildfoot Travel

Dear Peter,

Thank you very much for your feedback. We're glad you had a wonderful time in Zimbabwe and Botswana and we look forward to helping you with your next trip.

Wildfoot Travel

Betygsatt 3 av 5 stjärnor

Trip to Buenos Aires

Trip to Buenos Aires
I discovered that the attention to detail and knowledge of my particular pre-expedition travel plans for Buenos Aires was not as helpful as I had hoped leaving me nearly missing my ongoing flight to Iguazu. With the flight landing at 9.00 am and the flight to Iguazu going at 1.00 from a different airport there was not enough time to clear customs, take the shuttle bus (11/2 -2.00 hours) and check in. Quite a stressful first day as a solo traveller.

27 mars 2019
Omdöme utan inbjudan
Logotyp för Wildfoot Travel

Svar från Wildfoot Travel

Jacki we were so sorry that you had such a stressful start even though we did contact you whilst you were in transit to assist you if we needed to alter the onward flight. Thankfully you made it, but we are sorry that it happened at all. The airlines still recommends a connecting time of 4 hours between airports but as we now know this is not sufficient we personally are using a minimum connection of 6 hours to avoid this sort of situation occuring again whether a traveller chooses to take public transport or a private transfer. The main problem the combination of a slow checkout and the volume of traffic in the city centre which is why we often recommend an overnight stay in Buenos Aires. Don't let the first day of what turned out to be a stunning trip put you off booking with us again we guarantee to look after you on your next trip.

Wildfoot Travel

Betygsatt 5 av 5 stjärnor

We enjoyed a super holiday in Antartica…

We enjoyed a super holiday in Antartica and the South Altantic. All the organisation went well and Wildfoot came up to expectations. We would recomment Wildfoot to any aspiring adventurer as they engage from day 1 to make certain the trip is a success. We will be back.

27 mars 2019
Omdöme utan inbjudan
Logotyp för Wildfoot Travel

Svar från Wildfoot Travel

Always a pleasure to get such positive feedback, thank you. We look forward to arranging your next adventure.

Wildfoot Travel

Betygsatt 5 av 5 stjärnor

Wonderful White Continent, Antarctica and Fabulous Falls, Iguazu.

Wildfoot helped me turn my long held dream into existence by arranging a faultless trip to both Antarctica and then on up to Iguazu Falls. Both Simon and Sharon could not have been more helpful, informative and friendly and so will be highly recommended by me. Hoping to travel with them again one day!

26 mars 2019
Omdöme utan inbjudan
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Svar från Wildfoot Travel

Thank you Bronwen it was a pleasure dealing with you and ironing out all those finer details. We are so pleased that everything ran so smoothly. Looking forward to seeing some of those photos that you took with your new camera! Keep our details safe and give us a call when you are ready for another adventure.

Wildfoot Travel

Betygsatt 4 av 5 stjärnor

Wildfoot acted as agent for booking a…

Wildfoot acted as agent for booking a Hurtigruten cruise to Antarctica, which saved us money vs a direct booking and allowed us to explore other cruise company options with very helpful advice from Wildfoot. The cruise was excellent, and our only minor problem with Wildfoot was their inability to get prompt information from Hurtigruten about shipboard travel details ahead of our departure. In the end they did successfully expedite the info direct from Hurtigruten.

25 mars 2019
Omdöme utan inbjudan
Logotyp för Wildfoot Travel

Svar från Wildfoot Travel

We are continually looking at ways to improve our services. We have an excellent relationship with all the expedition cruise companies and we always endeavour to deal with queries within 48 hours, however, this is not always possible. We have taken your comments on board and look forward to arranging your next expedition.

Wildfoot Travel

Betygsatt 5 av 5 stjärnor

We used Wildfoot Travel for a trip to…

We used Wildfoot Travel for a trip to Brazil, Argentina and the Antarctic. They spent a lot of time helping us decide where to go and what to do. Their communications were very good and the trip was a great success. We did have a few minor issues with arrangements, but these were dealt with. The 5 stars are because would not hesitate to recommend them to anyone else; in a trip as long and complex as ours there is ample opportunity for issues to arise, it is the response that matters, and this was excellent.We look forward to travelling with Wildfoot Travel in the future.

21 mars 2019
Omdöme utan inbjudan
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Svar från Wildfoot Travel

Thanks for your kind words we are so pleased you had a good time despite the extreme weather playing havoc with some of your plans. Still waiting to see the photos from this trip and are looking forward to arranging your next adventure when you are ready.

Wildfoot Travel

Betygsatt 4 av 5 stjärnor

Falklands, South Georgia, Antarctica

Our "trip of a lifetime" memorable for all the right reasons. Great advice, approachable and professional. Will have no hesitation in recommending Wildfoot to family and friends.

18 mars 2019
Omdöme utan inbjudan
Logotyp för Wildfoot Travel

Svar från Wildfoot Travel

Thank you Alison we always do our best so nice to be appreciated. We look forward to hearing from your friends and family and as we have a wide variety of destinations that we cover and there is still so much wildlife out there to see, don't be shy about giving us a call when you plan your next trip.

Wildfoot Travel

Betygsatt 5 av 5 stjärnor

Antarctica Circle Trip on the Sea Spirit.

My Antarctica Circle trip on the Sea Spirit was absolutely fantastic. Sharon, Gillian and Tina at Wildfoot Travel were extremely helpful in organising my flights, hotel and overall communication with Poseidon. All three were friendly and nothing was too much trouble for them, they kept me in the loop and I would recommend Wildfoot Travel to anyone. This is the third time I have used Wildfoot and I wouldn’t hesitate to use them again in the future. Thank you and I look forward to you helping me with my Greenland Sea Spirit trip for September 2020.

21 februari 2019
Omdöme utan inbjudan
Logotyp för Wildfoot Travel

Svar från Wildfoot Travel

Hi Susan
Thanks for your kind words always here to help and looking forward to your next adventure with us.

Wildfoot Travel

Betygsatt 5 av 5 stjärnor

We wanted to visit certain islands in…Falkland Islands dream vacation

We wanted to visit certain islands in the Falklands and see its abundant bird life including four species of penguins. Wildfoot was the only travel outfit that could make it happen. We tried to make arrangements earlier with other companies and none could offer what we wanted. All logistics with Wildfoot worked smoothly. Highly recommend Wildfoot.

19 februari 2019
Omdöme utan inbjudan
Logotyp för Wildfoot Travel

Svar från Wildfoot Travel

Hi Mr Grant
Many thanks for your comments and we look forward to assisting you with your next adventure

Wildfoot Travel

Betygsatt 3 av 5 stjärnor

Got on great with girl who booked our…

Got on great with girl who booked our holiday, unfortunately she left, the the person who if we needed to get some answers for our upcoming trip was not in the least helpful.

19 februari 2019
Omdöme utan inbjudan
Logotyp för Wildfoot Travel

Svar från Wildfoot Travel

Hi Peter
Thank you for your feedback; as without this we are unable to improve the service we offer to our customers. We score very highly with our customer reviews on Google and Trust Pilot and have a policy to ensure that any issues we are made aware of are dealt with quickly and we feel very unhappy that we have been unable to address the comments that you have made.

Our staff training and product knowledge is very important to us and we are constantly striving to ensure that our staff are as knowledgeable as possible on the destinations we feature. This includes in-house training along with overseas visits, ship visits etc so our staff get first-hand experience to give them the tools to pass this on. We are sorry that you felt you received poor service and hope that you will give us another opportunity to help you with any future travel plans.



Wildfoot Travel

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