Beautiful long sheepskin chair pads. I'm absolutely over the moon with my products! Wonderful products and great value! Ordered Sunday and delivered Thursday. The only reason I didn't give 5 stars... Se mer
Företaget har svarat
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Don't bother ordering u get no confirmation of delivery and paid for next day delivery , ignore your messages n dont pick up phone. Then you get a message number isnt working. Whatapp. You get automat... Se mer
Företaget har svarat
Was looking for something to rejuvenate my year old sheepskins that adorn our dining table chairs. They get a lot of wear and was keen to refresh them. The Woolies Restorative Spray smells lovely and... Se mer
These skins are absolutely gorgeous! Wildash kept me updated throughout the entire process. Because these are natural products and not mass produced, there was a longer processing time, though Mae Ann... Se mer
Företagsinformation
Skrivet av företaget
Luxury, sustainable, design-led home accents and fashion accessories. Specialists in beautiful large sheepskin rug and fur throw production for beautiful homes. Quirky and delightful personalised products including the inimitable ruler height chart and...
Kontaktuppgifter
2-4 Exmoor Street, W10 5TZ, London, Storbritannien
- 02076177667
- woollies@wildashlondon.co.uk
- www.wildash.london
3,8
Bra
374 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 20 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The seat pad is well made and…
The seat pad is well made and beautifully soft and was packed well I was kept informed about timings of the delivery. I would buy from Wildash again.
22 december 2022
Svar från Wildash London
Hello Cathy - thanks so much for your feedback. We are very pleased to hear you are happy with your order. Happy New Year!
Sheepskin throw & cushion cover
After a problem with the couriers and then losing my order, Wildash London, after they were made aware of my order not being delivered, immediately sent another and it arrived the following day. The two sheepskin items were exactly what I expected and I am very pleased and would purchase again with no hesitation.
16 december 2022
Svar från Wildash London
Hello Zoe - Happy New Year! I am sorry to hear you have not yet received your order. Unfortunately, we faced a few issues over the holiday period with couriers losing packages and misdeliveries. I will arrange for a replacement to be sent out immediately for you on a next day service. Many thanks, Nisa
Great quality
Great products, great quality. Some issues with courier company but now resolved thank you
2 januari 2023
One amazing business
The sheepskin I had was far superior to others I had . packaged beautifully too
They have great products at reasonable price's I was back ordering another on Christmas day
22 december 2022
A rather late christmas order was…
A rather late christmas order was dispatched very quickly and arrived in time. Nice product a lovely skin
18 december 2022
No response from Wildash/UPDATED REVIEW
After quite a few weeks and after asking when I would receive my order, it was eventually delivered. I had been sent the wrong colour. I contacted them and was told I would be issued a returns label. That was 11th Dec. I have heard nothing since. I have emailed numerous times with no response. Especially as there’s lots of mention of “please reach out to us with any questions” etc Just very very poor. I ordered and paid for my order on 7th Nov. Still waiting to get it sorted. Thanks Wildash and please stop sending me “rate us” emails. I hate to put down small business that are trying hard, but not even responding to emails is not acceptable.
UPDATED REVIEW 11th Jan 2023.
After a bit of a mess to start Wildash got their act together and resolved the problem and turned it round. Am always happy to re-review if companies genuinely attempt to rectify a situation, which they most definitely did. Hopefully they will be a bit quicker of the mark in future with response for emails when things go wrong. However they attempted and then did sort this out so happy to re-rate and hence a re-review.
Thanks again
7 november 2022
Beautiful items sold
Beautiful items sold, as they appear on their website and packaged beautifully. Quick delivery also.
2 december 2022
Great proposition & products, non-existent post sales when things go wrong
Love the proposition, extremely responsive & customer centric in upgrading the wood used when the original selection was unavailable. Defect on delivery & despite multiple emails & calls they remain unresponsive. A real shame.
27 november 2022
Svar från Wildash London
Hello Damion - I am sorry to hear you have not had a response from our team. I have just followed up with you by email so we can get this issue resolved for you!
The rug was considerably smaller than…
The rug was considerably smaller than shown in picture on website. Quality is quite good. Delivery good.
10 december 2022
Svar från Wildash London
Hello Vonbo - I am sorry to hear you were disappointed with the size of your sheepskin rug. We measure our sheepskins from top to bottom diagonally and our large sheepskins measure between 100cm-110cm in length. I will reach out by email to ensure you've got the correct size there. I am pleased you like the quality and service!
If I had read these reviews instead of…
If I had read these reviews instead of their gushing ‘cherry picked’ reviews on their website. I WOULD NEVER HAVE ORDERED FROM WILDASH LONDON. I CANNOT BELIEVE THEY HAVE THE AUDACITY TO ASK ME FOR FEEDBACK. THIS COMPANY HAS LIED ON NUMEROUS OCCASIONS AND 14 WEEKS ON I STILL HAVE NOT RECEIVED MY REFUND.
17 september 2022
Omdöme utan inbjudan
Great service a wonderful lush rugs.
1 december 2022
Communication!
Wildash need to learn to communicate. When ordered, delivery was supposed to be about a week. They didn't let me know that there would be quite a delay in despatching. However the items themselves are lovely - better late than never!
26 november 2022
Fab service on tbe phone as well as on line
Fab phone call experience, great product curly sheepskin cushion pad
9 december 2022
Gorgeous!
Gorgeous!
Sumptuously furry throw for my guest bed, however I might just steal it back for myself!
Speedy delivery, nicely bagged for storage & so soft to the touch.
Thanks Wildash! Mrs W
7 december 2022
Svar från Wildash London
Dear Mrs W - we are so pleased to hear you are happy with your order. If I were you I would probably steal it back, too... it's cold outside and your throw is so warm and cosy!
Wishing you a most fabulous and joyous Christmas season!
Svar från Wildash London
So pleased you are happy with your order! I wish you a wonderful holiday season :)
Slow to deliver and slow to refund
I ordered a pet rug back in October. I understand there is disruption in royal mail but website stated at the time 3-5 days for delivery to myself. On 26th November I asked for a refund as I felt I had waited for long enough. I was told money would be refunded and it would take 3-5 banking days for refund to show in account. Now on day 7 and still NO refund. Maybe their rugs are super but the customer service certainly isn't
6 december 2022
Omdöme utan inbjudan
Svar från Wildash London
I am so sorry about the delay you experienced with us in getting your order shipped to you. We have faced some unfortunate issues we hadn't expected due to the Royal Mail strikes which delayed our consignments. I have double checked your refund and it has indeed been processed through PayPal which was your original payment method. You may have to go into your PayPal account just to double check and possibly accept the refund. If you have any further issues please don't hesitate to get in touch!
Unbelievable
The service and customer care I have supposedly received from WILDASH as been worse than diabolical…what a dreadful company to have dealings with,I have received nothing but duff information,untruths andI am still waiting for my order to be full filled/refunded!! Don’t go near them!!
26 september 2022
7 weeks without delivery, no refund issued!
Ordered an item and did not receive for 7 weeks. Multiple emails sent, each giving different excuses as to why the goods had not been dispatched. Said they would provide a refund but did not. Now needing to raise dispute via my bank to recover the >£200 they owe me.
2 december 2022
Omdöme utan inbjudan
Svar från Wildash London
Hello Matthew - first of all, I would like to sincerely apologise for the extended time you had to wait. Our made to order products do generally take 2-3 weeks to make and ship. We faced a few production delays in this case as well as issues with transport from our atelier in Europe into the UK (due to these frustrating strikes). I can assure you we strive to always deliver the highest quality product and within the delivery time. I am immensely sorry we couldn't meet this promise. We have provided a full refund back to the original payment method. I wish you a wonderful holiday season.
Item not received…
I placed an order in September costing £170 and still not received it. Shouldn’t even get a one star!!!!
Asked for refund and not received one!
What more can I say
3 december 2022
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