After several weeks of getting nowhere with customer services over damaged tins of paint ordered over the internet, a wonderful lady called bev at the Lichfield branch saved the day. It's always bette... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Terrible quality with Wickes Ohio units. They look good, but have awful off-gassing, and are not produced to the European E1 standard. We had ours in stalled on March , and smelling worse than ever in... Se mer
Företaget har svarat
I purchased a kitchen through Wickes and would like to thank Lynne Smith for making the entire process so easy and stress-free, Lynne's approach, professionalism. and knowledge were second to none Sh... Se mer
Företaget har svarat
Massive thank you to Wickes Chadwell Heath for providing us with metal shelving units to help get our storage space better organised. Getting the support for our youth centre from local businesses mea... Se mer
Företaget har svarat
Företagsinformation
Om Wickes
Skrivet av företaget
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktuppgifter
Wickes Building Supplies, Rhosilli Road, NN4 7JE, Northampton, Storbritannien
- 0330 123 4123
- enquiries@wickes.co.uk
- www.wickes.co.uk
4,4
Utmärkt
72 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing service at the banbury store…
Amazing service at the banbury store from two young men named Jay and Tony. Helpful. Polite. Repectful. Wicks are lucky to have them. These two are evidence that there is a lot of hope for this country yet. Also the delivery man was really helpful and friendly. He carried the materials round to my back garden without being asked. wicks seem to have got things right with their staff and should be congratulated. I won't go anywhere elsenow.
20 juli 2026
Omdöme utan inbjudan
Svar från Wickes
We are absolutely thrilled to hear about your fantastic experience! It's wonderful that Jay and Tony were so helpful, polite, and respectful, and that the delivery service exceeded your expectations. We truly appreciate your kind feedback and your loyalty. - AB
We had a lovely man called Neil H
We had a lovely man called Neil H , helped us on our buying trip to Wickes , he couldn’t have been any more helpful he came round the store with us and helped with all the fittings, pipes, and a new bathroom basin and vanity unit &taps we didn’t have a clue what we needed for this job but Neil was on it he knew exactly what we needed , if there was an award for an employee he should definitely get it , thank you Neil , my husband and I have now fitted the basin and pipe work and couldn’t have done it without your help
13 juli 2026
Omdöme utan inbjudan
Svar från Wickes
We're so happy to hear about your positive experience, Rosemary! It's wonderful to know that Neil provided such exceptional assistance, guiding you through your buying trip and helping you find everything you needed for your bathroom project. We're delighted that you were able to complete the installation successfully with his help. Thank you for sharing your kind words. - AB
Great store
Great store. Great staff. Great products. There are to many helpful staff to mention. But Daisy and Barbara are superstars.
21 juli 2026
Omdöme utan inbjudan
Svar från Wickes
Hello Andrew, thanks for your wonderful feedback, and I'm glad that you enjoyed the service in our Staines store. It makes us proud that Barbara and Daisy were first class! - Dylan
kitchen design appointment
I met Sam for a kitchen design appointment and was impressed by his service, thoroughness and ideas. Would recommend.
3 juli 2026
Omdöme utan inbjudan
Svar från Wickes
Hey Jessica, thank you for your five-star review, and I'm delighted that Sam was first class throughout your kitchen design experience. It makes us proud you would recommend us and enjoy your new space! - Dylan
Came in on Saturday for a refund and…
Came in on Saturday for a refund and was helped by Charlene who managed to sort it out very quickly, thank you for your help lovely happy staff at this store.
18 juli 2026
Omdöme utan inbjudan
Svar från Wickes
Hi Mary, Thank you for your five-star review concerning your visit to our Stowmarket store and in particular about the great customer service you received from the team and our colleague Charlene. We appreciate your business.
great service from oliuer
21 juli 2026
Omdöme utan inbjudan
Svar från Wickes
Hi Rebecca, we are so glad to hear that you received such great service. We truly appreciate your kind words and feedback. -LG
Thank you to Sam w for efficiently…
Thank you to Sam w for efficiently sorting out our click and collect order for us tonight. Friendly and polite service.
21 juli 2026
Omdöme utan inbjudan
Svar från Wickes
Hi Gemma, we're so pleased to hear that you received such efficient, friendly, and polite service for your click and collect order. Thank you for your kind words! -LG
Steven was helpful and also all other…
Steven was helpful and also all other staffs at Wickes Dunstable
9 juli 2026
Omdöme utan inbjudan
Svar från Wickes
Hi S P, thank you for your review! We are so pleased to hear that our team in Dunstable provided such helpful service. It's great to know they made a positive impression. -LG
Shirl is very friendly and helpful
Shirl is very friendly and helpful. Always a smile and a chat as well.
21 juli 2026
Omdöme utan inbjudan
Svar från Wickes
Hi Den, thank you for your five-star review! We are so pleased to hear that our team member was friendly and helpful, always with a smile and a chat. -LG
Luca was exceptionally helpful
Luca was exceptionally helpful with suggestions after listening to our ideas and what we would like to incorporate into the design of the ensuite. He showed us several options and we discussed what would work well and look good. The result was a design in our budget and that will look great.
20 juli 2026
Omdöme utan inbjudan
Svar från Wickes
Hi Mari, we are so pleased to hear about your positive experience and that our design consultant was exceptionally helpful. It's wonderful that they listened to your ideas and provided options within your budget. Thank you for your kind feedback! -LG
Nat and Bal customer service is just a…
Nat and Bal customer service is just a fantastic and vwry hwlpfull thank you wickes
21 juli 2026
Omdöme utan inbjudan
Svar från Wickes
We're so pleased to hear that Nat and Bal provided such fantastic and helpful service. Thank you for sharing your positive experience with us! -AK
Bathroom tiles
Nat and bal helped choose the right tiles for my bathroom . Highly recommend wickes handsworth.
21 juli 2026
Omdöme utan inbjudan
Svar från Wickes
Hi, Sungjinwooh. Thank you for taking the time to share your review with us. We're happy to see that Nat and Bal both helped you choose the right tiles for your bathroom project. Thank you again for your valuable feedback. - Scott H
The store manager and staff at Wickes…
The store manager and staff at Wickes are fantastic and helped me get a hedge trimmer from another store that was outside of the delivery area. Prior to that, I bought some garden equipment and Wickes offered great value for money. I appreciate all they have done for me and am definitely going back.
20 juli 2026
Omdöme utan inbjudan
Svar från Wickes
Hi, Chukuemeka. Thank you for taking the time to share your review with us. We're really pleased to see that you were able to get the hedge trimmer you needed. We're also happy to see that you found the store manager and staff to be fantastic and helpful and that you've found great value in our products. Thank you again for your kind feedback. - Scott H
Bought laminate flooring to collect
Bought laminate flooring for collection, and Nick was fabulous. He was incredibly helpful while we were checking the packs, and when we noticed that some were damaged, he was more than happy to replace them for us. Nick was super professional throughout and even made sure we were able to load all the flooring into our car safely and without any issues. Excellent customer service from start to finish—thank you, Nick!
20 juli 2026
Omdöme utan inbjudan
Svar från Wickes
Hi, Malgorzata. Thank you for taking the time to share your review with us. We're delighted to see that, Nick, was friendly and professional, providing excellent customer service when visiting us to purchase your laminate flooring. Thank you again for your kind feedback. - Scott H
Great service and communication
From initial design consultation and all the way through, Andy Watkins was a pleasure to deal with. Both professional and friendly, he took our vision and designed it perfectly. Excellent communication throughout, and of the couple of very minor issues we had they were resolved quickly and without fuss. As it was a new build he could incorporate all the features we wanted into a fully functional kitchen. The delivery guys were fantastic and respectful. Although we installed it ourselves Andy was on hand for advice any time. We would highly recommend Wickes.
21 juli 2026
Omdöme utan inbjudan
Svar från Wickes
Hi, Beckie. Thank you for taking the time to share your review with us. We're delighted to hear that your design consultant, Andy, provided such professional and friendly service throughout your project. It's also great to see that he helped bring your vision to life and was there to support you every step of the way. Thank you again for your kind feedback. - Scott H
Received brilliant customer service…
Received brilliant customer service from a lovely lady who’s name was Shirl who was very helpful and friendly
21 juli 2026
Omdöme utan inbjudan
Svar från Wickes
Hi, Fin. Thank you for taking the time to share your review with us. We're really pleased to see that, Shirl, was friendly and helpful, providing great customer service during your visit. Thank you again for your valuable feedback. - Scott H
Harris was so helpful to us
Harris was so helpful to us. We came in and realised a lot of the stuff wouldn’t fit in our car. He helped us with doing an online order in store and completely took away the stress for us! He was a very friendly face and more than helpful to us. Thankyou Harris. Your a credit to Wickes.
21 juli 2026
Omdöme utan inbjudan
Svar från Wickes
Hi, Bailey Marie. Thank you for taking the time to share your review with us. We're delighted to see that Harris was really friendly and helpful in store, making for a great shopping experience. Thank you again for your kind feedback. - Scott H
Svar från Wickes
Thank you for taking the time to share your 5-star review. We are so glad to hear you had a great experience and found our staff to be helpful. - AB
Shirl helped me find the exact parts I needed extremely quickly when I was struggling
Shirl helped me find the exact parts needed in no time at all when in a massive hurry. Polite and knew her stuff.
21 juli 2026
Omdöme utan inbjudan
Svar från Wickes
Hey Will, thanks for your five-star review, and I'm glad you enjoyed the service from Shirl in our Burgess Hill store! - Dylan
Customer service is no good to anyone
Customer service is appalling on phone just hung up on me today been 2 months sorting this out went to store in Cardiff where I purchased item and very nice lady called Anna was 10 out of 10 went home phoned again and after 2 months lady on phone said to go to store again and pick money up could do with a call because thinking of taking this further P Daniels 07977938438 ps let’s just see if this is a waste of time writing this philip
21 juli 2026
Omdöme utan inbjudan
Svar från Wickes
We are truly sorry to hear about the difficulties you've experienced with your recent interactions and the ongoing issue. We understand your frustration and appreciate you bringing this to our attention. We are actively looking into this matter to ensure a resolution. If you could kindly reply to our request for further information, so we can help here. - AB
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.