Just wanted to make a review regarding the service I had today at the Warrington branch.I made an order online to be delivered and unfortunately, one item wasn't in stock despite it being online, just... Se mer
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Plats
Byt platsPinners Brow, Unit B, Pinners Brow Retail Park, Warrington Cheshire, WA2 7XA, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely fantastic service today with Shaun McLoughlin one of the design consultants in the Warrington branch. He was super efficient and listened to everything I wanted. He picked up a previous des... Se mer
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Trade means trade with Wickes with your 10% discount on anything in store that you buy in comparison to other DIY stores, were a certain spend limit applies in order to be eligible for any discount... Se mer
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My mum’s (Muriel Hackett) Kitchen is great but the ceramic sink wouldn’t fit with the sink drawer unit. Told we could refund the sink but we are still waiting for the refund almost three months later.... Se mer
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Företagsinformation
Om Wickes - Warrington
Skrivet av företaget
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktuppgifter
Pinners Brow, Unit B, Pinners Brow Retail Park, Warrington, Cheshire, WA2 7XA, Storbritannien
- +441925632263
4,3
Utmärkt
108 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
This is an update to my complaint on…
This is an update to my complaint on trustpilot about WICKES, after my review WICKES said they would investigate I AM STILL WAITING
1 juni 2024
Omdöme utan inbjudan
Svar från Wickes - Warrington
Hi Alan, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this review. This is not the level of service we try to deliver here at Wickes. - AH
Our Kitchen purchase experience
Sophie was our customer contact with Wickes in Warrington and during her visit to our home to take kitchen measurements. It was obvious we were dealing with someone who was experienced, friendly, knowledgeable and very helpful. When you are spending large amounts, the professionalism of a company is imperative.
We then followed up our instore appointment with Sophie and again she took us through the whole process smoothly and very confidently explaining each section as we went along. This was our deciding factor in purchasing our kitchen.
The kitchen itself has not yet been fitted but looking at what we chose it will meet our high expectations.
Unfortunately it is rare to get great customer service which is the main reason for this positive review. So we can only credit Sophie on her abilities at that she is definitely an asset for Wickes. Well done.
22 januari 2025
Omdöme utan inbjudan
Svar från Wickes - Warrington
Hello Andrew, thank you for your wonderful feedback, and I'm delighted that Sophie was first class throughout your design experience, it makes us proud you're happy with the end result, enjoy your new space! - Dylan
Just ordered a new kitchen and couldn't…
Just ordered a new kitchen and couldn't recommend Mohammed hassan iqbal enough, he was very helpful and friendly with me and my wife and made the entire experience stress free.
21 januari 2025
Omdöme utan inbjudan
Svar från Wickes - Warrington
Hi Jack, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Excellent Service!
Really excellent service - Mo was brilliant, and we're incredibly grateful!
18 januari 2025
Omdöme utan inbjudan
Svar från Wickes - Warrington
Hey Mike, thanks for your five-star feedback, and I'm delighted you had a good time in our Warrington store as Mo was really helpful! - Dylan
Had a kitchen design appointment
Had a kitchen design appointment, Sophie was incredibly helpful throughout the appointment; and believe she has gone above and beyond. Would definitely recommend.
27 december 2024
Omdöme utan inbjudan
Svar från Wickes - Warrington
Hi Beth,
Thank you for taking the time to share your positive experience with us, I'm glad to learn Sophie was able to provide you with an excellent service. - SF
Design Consultant Shaun completed a…
Design Consultant Shaun completed a home survey, designed and costed a new kitchen.
Great service and cost and had input of some good ideas for our kitchen.
His expertise and knowledge made it a straight forward
experience.
Thank You Shaun!
12 oktober 2024
Omdöme utan inbjudan
Svar från Wickes - Warrington
Hey Martin, thanks for your five-star feedback, and I'm delighted that you enjoyed the service from Shaun throughout your kitchen design. It makes us proud you're happy with the end result, enjoy your new space! - Dylan
Excellent Service from Shaun @…
Excellent Service from Shaun @ Warrington, can highly recommend
20 oktober 2024
Omdöme utan inbjudan
Svar från Wickes - Warrington
Hi, Leanne. Thank you for taking the time to share your review with us. I'm really pleased to see that, Shaun, at our Wickes store in Warrington provided excellent customer service on your visit. Thank you again for your valuable feedback. - Scott H
Spend lots at Warrington store
Spend lots at Warrington store, won't be anymore.... Paid cash for something customer didn't deem suitable but I lost receipt same day, wouldn't cash refund only credit note which is no good to me when it was cash I paid with, can't buy food and pay bills with a sh###y voucher, won't be getting my or customers money ever again, pathetic
25 oktober 2024
Omdöme utan inbjudan
Svar från Wickes - Warrington
Hi William,
Thank you for taking the time to leave your review. We are sorry to hear about the issues you have experienced with trying to return a product, We understand your frustration, and would like to request more information to discuss this further. - FB
Staff in this store are excellent…
Staff in this store are excellent always willing to help and very knowledgeable about the products on offer.
12 oktober 2024
Omdöme utan inbjudan
Svar från Wickes - Warrington
Hey Daniel, thanks for your amazing feedback, and I'm glad you enjoyed the service in our Warrington store! - Dylan
During my visit on 8.10.24
During my visit on 8.10.24, I felt that the advisor displayed a noticeable lack of interest in assisting me with my kitchen inquiries. From the onset of our interaction, I sensed an instant dislike towards me, which made it quite uncomfortable to discuss my needs and preferences. Furthermore, I felt that my input was undermined, which left me feeling disregarded as a customer.
Needless to say I took my business elsewhere.
I believe that every customer deserves to be treated with respect and consideration, and I hope to see improvements in the training and customer service approach of your team.
8 oktober 2024
Omdöme utan inbjudan
Svar från Wickes - Warrington
Hello Rebecca,
Thank you for taking the time to leave your Trustpilot review. We are truly sorry to hear about the issues you have experienced regarding your recent store visit. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. SW
Went into Wickes to look at bathroom…
Went into Wickes to look at bathroom fixtures, Carl was there to help and put us onto Sophie. A few minutes later and we were advised that we could have a bathroom designed and installed by Wickes taking the lead role. A plan was designed and accepted and a provisional start date given. Installation went well and trouble free, including jobs requested of the installation team.
6 september 2024
Omdöme utan inbjudan
Svar från Wickes - Warrington
Hi Neil, thanks for taking the time to share this feedback, we are pleased to hear that both Carl and Sophie where both on hand to help plan and design your new bathroom, we appreciate you taking the time to let us know. RD
Excellent service
We called at Warrington branch today to look at bathroom sanitary goods. Vicky was already busy, but took the time to listen to our queries, and advise and help us order what we needed. Wish every company had a ‘Vicky’ so friendly and helpful.
3 oktober 2024
Omdöme utan inbjudan
Svar från Wickes - Warrington
Hi Gill, thanks for taking the time to share this feedback, we are pleased to hear that Vicky took the time to listen to your needs and was able to help get what you needed, we appreciate you taking the time to let us know. RD
Looking for filler for patio
Looking for filler for patio, not knowing what to get. Steve not only advised me where to look and suggested options, but he took me to the product and explained best way to use and how to get the best results.
Above and beyond
customer service.
Please pass on my sincere thanks to Steve.
23 september 2024
Omdöme utan inbjudan
Svar från Wickes - Warrington
Hey Stephen, thanks for your five-star review, and I'm delighted that Steve was really helpful throughout your visit to our Warrington store! - Dylan
Great experience with Carl
Great experience with Carl who designed my shaker style kitchen, really pleased with the results.
6 november 2023
Omdöme utan inbjudan
Svar från Wickes - Warrington
Hello Thomas, thank you for your wonderful review, and I'm delighted that Carl was able to help you with your kitchen design in our Warrington store. - Dylan
Svar från Wickes - Warrington
Hi Faye, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are using our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Staff were very helpful
Staff were very helpful and went completely above and beyond what you normally expect.
Will definitely be back for my future jobs
27 augusti 2024
Omdöme utan inbjudan
Svar från Wickes - Warrington
Hi Dom, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are with our services. We greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
There was a young man called conner I…
There was a young man called conner I think his name was, he was extremely knowledgeable and helpful!
29 augusti 2024
Omdöme utan inbjudan
Svar från Wickes - Warrington
Hi, Leah. Thank you for taking the time to share your review. I'm really pleased to see that, Connor, was extremely helpful and knowledgeable during your visit. Thank you again for your kind feedback. - Scott H
Recently bought a kitchen off Carl…
Recently bought a kitchen off Carl brilliant service very helpful from start to finish nothing to much trouble would definitely recommend.
10 augusti 2024
Omdöme utan inbjudan
Svar från Wickes - Warrington
Hi, Ross. Thank you for taking the time to share your review. I'm really pleased to learn that, Carl, offered brilliant customer service and was helpful from start to finish, when going to purchase your new kitchen. Thank you again for your valuable feedback. - Scott H
Happy with the service from start to…
Happy with the service from start to finish. Always available for questions and advice and great design. Sophie Lipscombe In the warrington branch explained every detail well and with good advice.
10 juli 2024
Omdöme utan inbjudan
Svar från Wickes - Warrington
Hi There, thanks for taking the time to share this feedback. RD
Great experience in Warrington branch
Had a kitchen designed by Sophie a design consultant at the Warrington store, excellent experience from start to finish nothing was too much trouble, great price as well way below wot I was expecting very helpful and informative,
Sophie your a credit to wickes will definitely be using again
19 juli 2024
Omdöme utan inbjudan
Svar från Wickes - Warrington
Hi Karen, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn that your design consultant, Sophie, was able to provide an excellent service ensuring you were satisfied with your design and experience. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB
Detta är Trustpilot
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