Can someone please just answer me, just tell me why you are ignoring me. You have left me in a living nightmare, is that not enough, how can you treat people like this? Just refund me my mon... Se mer
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Plats
Byt platsMellishaw Lane, Sunnycliffe Retail Park, Heaton Wth Oxcliffe Lancashire, LA3 3FE, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had an absolutely brilliant experience working with Wayne to design our new kitchen. From our very first meeting, he was professional, approachable and incredibly friendly. Wayne listened to exa... Se mer
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Jonathon from the Lancaster branch has been Brilliant. Really friendly, good communication skills and really understands his craft.
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Extremely happy with the ongoing help & assistance from Wayne. After his initial home visit & design of the new kitchen he has been so profesional, kind & courteous & has listened to all my requests... Se mer
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Företagsinformation
Om Wickes - Lancaster
Skrivet av företaget
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktuppgifter
Mellishaw Lane, Sunnycliffe Retail Park, Heaton Wth Oxcliffe, Lancashire, LA3 3FE, Storbritannien
- +441524848148
4,5
Utmärkt
152 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really helpful sfaff
Really helpful sfaff when looking for a product in store. Excellent customer service
31 augusti 2024
Omdöme utan inbjudan
Svar från Wickes - Lancaster
Hey Susan, thanks for your five-star review, and I'm delighted that you enjoyed the service in our store! - Dylan
Quite brazen refusal to comply with the Consumer Protection Act
Had a really bizarre experience of buying a toilet seat, asking if I could return it if it was the wrong size and being told I could. It was the wrong size and when I returned it I was told I couldn’t for hygiene reasons and that I’d been told the wrong thing when I asked. I followed up with a direct complaint to Wickes head office, including a reminder that this didn’t comply with the Consumer Protection Act, but they refused to do anything. Honestly I’m not going to sue them or report them over a toilet seat but I will remember how they behaved and thought you’d like to know too. They obviously can’t be trusted to either keep their word or comply with the law.
18 augusti 2024
Omdöme utan inbjudan
Svar från Wickes - Lancaster
Hi Patrick,
Thank you for taking the time to leave your Trustpilot review. We are truly sorry to hear about the service you have experienced regarding the return of a product. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB
Appalling service
Appalling service. Having asked when we bought it, if we could return an item if it did not fit, we were refused a return an hour later. The manager's excuse being 'you were given the wrong iinformation by my staff member - and that is your problem not mine'
19 augusti 2024
Omdöme utan inbjudan
Svar från Wickes - Lancaster
Hi, Sue. Thank you for taking the time to share your review. I'm really sorry to learn that your returns were refused. I have sent you a request for more information, so I can look into this for you. Thank you again for your valuable feedback. - Scott H
Delighted with my bathroom!
The whole process was seamless, from the design stage (thanks Janine), to the more practical things like choosing tiles etc (thanks Clare!). The quality and high standard of fitting is exceptional (thanks Dan)… what a team. My bathroom was completed today and I am over the moon! Excellent communication and expert advice. The fitters were so organised and cleaned everything - including my stairs!!! I always knew I was in safe hands…😀
2 augusti 2024
Omdöme utan inbjudan
Svar från Wickes - Lancaster
Hi, There. Thank you for taking the time to share your review. I'm really happy to learn that your design and installation was seamless. I'm also happy to see that you received great customer service from our staff in store, who kept you informed throughout the design process. Thank you again for your kind feedback. - Scott H
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.