Staff are very helpful. Recently had both hips replaced so was not in a position to be lifting heavy items. I needed 4 bags of sharp sand and one bag of cement so asked at the till for some assitance.... Se mer
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Plats
Byt platsHampton Road West, Unit 1 Apex Retail Park, Feltham Middlesex, TW13 6JH, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service from the Hanworth team today. Despite being busy, Alex was very helpful and carried all my wood for me.
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We made an appointment with Miaran Dil at the Apex Retail Park, Hanworth store for Monday 25th May 2026. We took along a scale plan of our kitchen with all measurements, some photos and our own idea... Se mer
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Came to Wickes hanworth with excess materials from a job, as busy as it was on a bank holiday Ben who assisted me made me feel valued and acted with professionalism, calmness and respect. He was a per... Se mer
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Företagsinformation
Om Wickes - Hanworth
Skrivet av företaget
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktuppgifter
Hampton Road West, Unit 1 Apex Retail Park, Feltham, Middlesex, TW13 6JH, Storbritannien
- +442088933011
4,2
Bra
45 omdömen
Ber kunder att lämna omdömen
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Robot Ammar
As a loyal customer of the Wickes store in Hanworth, I regret to say that my experiences with Ammar have been consistently disappointing. This employee has an unfriendly and curt attitude toward customers, often treating them more as inconveniences than as people. I’ve repeatedly witnessed him speaking in an abrupt manner, as if he’s uninterested in actually helping, and more focused on quickly moving on to the next task.
On multiple occasions, while waiting in line, I’ve heard other customers share similar frustrations regarding the quality of his service. Rather than offering any personalized assistance, he monotonously repeats the same scripted greeting: “Hello, did you manage to find something you’re looking for?” It feels robotic and uninspired, lacking any genuine intent to assist.
I’d like to note that every other employee I’ve encountered at the Wickes store in Hanworth has been friendly, knowledgeable, and genuinely helpful.
30 oktober 2024
Omdöme utan inbjudan
Svar från Wickes - Hanworth
Hey there, thanks for your valuable feedback, and I'm really sorry you're unhappy with the service from Ammar in our Hanworth store. I will feed this back to the relevant team so we can improve on this going forward. - Dylan
Great customer service from the…
Great customer service from the workers! Very helpful worker Ben assisted us with the power tools and was very knowledgeable.
19 september 2024
Omdöme utan inbjudan
Svar från Wickes - Hanworth
Hi There, thanks for taking the time to share this feedback. RD
Yasin had good customer service
Yasin had good customer service, and knowledgable on the paint
4 oktober 2024
Omdöme utan inbjudan
Svar från Wickes - Hanworth
Hey there, thanks for your five-star review, and I'm glad that Yasin was able to help you out in our Hanworth store! - Dylan
Staff at this store are great
Staff at this store are great. Very helpful and knowledgeable.
23 september 2024
Omdöme utan inbjudan
Svar från Wickes - Hanworth
Hi, Andy. Thanks for taking the time to share your review. I'm happy to see that you find our staff to be helpful and knowledgeable. Thank you again for your kind feedback. - Scott H
Great customer service young lad helped…
Great customer service young lad helped me load my car as it was a heavy load.
25 september 2024
Omdöme utan inbjudan
Svar från Wickes - Hanworth
Hi Josh, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with a member of our staff and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
No shows for booked appointments
I phoned up to book a design appointment and had a long conversation about what we might want before being allowed to book. I booked an introduction phone call for the Monday, a visit to our house for measuring on the Wednesday and then an in store follow up for the following Monday. The call never came through on the Monday so I rang on the Tuesday to see why and check the house visit appointment. I was told they only make the calls if they aren’t busy and it wasn’t important. They confirmed the house visit was still happening. No one showed on the Wednesday, I rang to check if they were still arriving and was told no they have double booked. They had tried to call me that day, I had a missed call from a number I didn’t recognise but no voice mail or follow up email to explain. I asked them to cancel my further bookings as this was not a reliable service.
12 juni 2024
Omdöme utan inbjudan
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