Wickes - Chorley Omdömen 

Just bought a new kitchen from Wickes in Chorley, I was recommended here by a friend and wasnt sure what to expect. The service and professionalism by Chris Price was second to none! His patience and expertise in helping me design exactly what I wanted made this a great experience. Chris you are a credit to Wickes! Thank you so much, I am delighted!

My parents ordered a kitchen from the Chorley store in September 2024, work commenced on 2nd October 2024 and is still NOT COMPLETED as of today 26th January 2025. Customer service we’re supposed to be chasing this up but have still not got back to my elderly parents, which has resulted in me having to intervene. Staff in store very unhelpful!!! Wickes very quick to take your money but the after care appalling!!!
I would very much appreciate if somebody could get in touch with me ASAP.

Purchased a kitchen from wickes in Chorley
Spoke with 3 companies but Chris who looked after us was a standout from everyone
He was a very knowledgeable patient and above all he cared about what I wanted .
He wasn’t pushy but gave me ideas and eventually we got to the conclusion
Wickes are very lucky to have a member is staff who really cares about the customer, customer service in most industries now seems to be a thing of the past,

Thank you Christ

I have just ordered my new kitchen after alot of help from Chris Price, Design Consultant. His knowledge, professionalism and enthusiasm made choosing the right kitchen and products a seamless experience. Can highly recommend him and Wickes as delivery arriving in less than 3 weeks.

Totally ignored from start to nearly finish - had to get a fitter of our own to complete for Xmas .
False delivery dates . Wrong items . Ignored . Damaged items . The list is endless . I want a senior manager to contact us asap please , Josh has our emails with all issues , we signed them job off but spoke to the credit company and advised them to hold funds and not release until we are satisfied.
I cannot believe the customer service representative Alisdair ignored us for two weeks - yet asked our fitter for updates on how the job was going , our fitter didn’t even reply back to Alisdair in the end as he was caught in the middle and as frustrated as us as he wanted and needed to complete the job , I’ve never in 45 years had such bad service from a company - absolutely disaster using Wickes DISASTER .
I can’t get my head around how your still getting new business ?
Literally every single thing was wrong !! I’m pretty much lost for words on this and the email we have sent with every issue does not read nor reflect very well , I’m having to leave this review in Hope Someone does get back to us - please don’t blame Xmas . This was going on all of December and we pleaded for an email or call ——- still nothing !

We are very happy with the work that has been done to our bathroom. I’d highly recommend having your bathroom done by Wickes. In particular D Tiled bathrooms who were if nothing but spectacular. Our bathroom was a hot mess and they brought it to the 21st century. They were thorough and very clean. I thought I’d need to clean up after they left but they left my house so neat and tidy after they were done. If I had ten bathrooms I’d definitely request that they do it!

Our experience of having Chris assist us with our kitchen design has been completely positive throughout. We are delighted with his plan, the help given in store and the seamless and accurate delivery of our order prior to installation. Thank you and we would recommend this service.

Had a kitchen designed by Chris Price. Very professional and helpful. Many thanks.