We visited Wickes, Bury today and we were served by James. What a polite and helpful young man he is and a credit to your organisation. My wife wanted to buy bags of manure (poo!) but we couldn't find... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We visited Wickes/Bury for a kitchen and was seen by Wahida the design consultant who gave us professional advice backed up by sound knowledge of kitchens, she was so helpful nothing was to much troub... Se mer
Företaget har svarat
Hannah was very friendly and very helpful at the till. She sorted out my order for collection quickly and efficiently. John then took everything to my car and put 12 heavy bags into the car . Nothin... Se mer
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Absolute rubbish . Booked a large delivery order 5 days before . On morning of delivery I get a 3pm to 7pm delivery timescale so Wickes expect you to stay on site till 7pm ? They duly turned up at... Se mer
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Företagsinformation
Om Wickes - Bury
Skrivet av företaget
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktuppgifter
Moor Street, Bury, Lancashire, BL9 5AQ, Storbritannien
- +441617639960
4,4
Utmärkt
93 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A lady with purple hair
A lady with purple hair think her name was Hannah really helped me out today with picking things out for my bedroom. She was lovely, helpful and polite
21 januari 2026
Omdöme utan inbjudan
Svar från Wickes - Bury
Hi Sasha.
We're happy to hear that you had a positive experience and found our team member helpful with your bedroom selections. We appreciate your kind words and feedback!-PP
I had a great experience with your…
I had a great experience with your store.
Everything was laid out. The last staff member was polite and I stated the prices are good. Sue in Bury store.
21 januari 2026
Omdöme utan inbjudan
Svar från Wickes - Bury
Hi Peter, we're happy to hear that you had a great experience in our store. We appreciate your positive comments regarding our prices and the team's politeness. Thank you! -LG
Booked a home bathroom design…
Booked a home bathroom design appointment for a Saturday had multiple email reminders in the run up to the appointment. The appointment time came and I waited for the design consultant to arrive but she never showed up shocking customer service no phone call explanation, message, nothing! Complete waste of time.
17 januari 2026
Omdöme utan inbjudan
Svar från Wickes - Bury
Hi, Gabrielle. Thank you for taking the time to share your review with us. I'm really sorry to see that your design consultant didn't show up despite multiple email reminders. I have sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H
Bury depo has the worst staff on the…
Bury depo has the worst staff on the till I have ever experienced, they can't be bothered to speak. You have to guess which till they want to use, then you as a customer have to offer way your paying, the need for a receipt and no offer of a thank you is utter disrespectful to people keeping them in work.
16 januari 2026
Omdöme utan inbjudan
Svar från Wickes - Bury
Hi Gary, Thanks for taking the time leaving your review. We are sorry to hear about the service you received in the Bury store this is not the kind of service we aim to achieve in any of our stores. Thanks again for leaving your review. -JL
Used Wickes bathroom design sevice…
Used Wickes bathroom design sevice which I’d totally recommend! Went in with a vague idea came out with a great new look! The range of fittings wickes has is plentiful and the expert advice guided us through any potential pitfalls. Using Wickes fitting service and now looking forward to the end result! Thank you Wickes!
4 januari 2026
Omdöme utan inbjudan
Svar från Wickes - Bury
Hi Lorraine, Thank you for sharing your feedback! It is wonderful to hear you have had such a positive design experience. -SM
Hannah was excellent in her customer…
Hannah was excellent in her customer service, nothing was too much trouble. Hannah was helpful, patient and extremely knowledgeable on the day and made the visit to Wickes very pleasurable.
2 november 2025
Omdöme utan inbjudan
Svar från Wickes - Bury
Hi Penny,
We appreciate you taking the time to leave us your feedback. We're happy to hear that you had such a positive experience and found Hannah to be so helpful during your visit.- PP
Bury Wickes is fantastic due to…
Bury Wickes is fantastic due to excellent customer service and very helpful staff. Great for tradesmen as early and late opening times. Also 10% off trade card is a great help.
Chris (bath and boiler Co)
22 oktober 2025
Omdöme utan inbjudan
Svar från Wickes - Bury
Hi, Chris. Thank you for taking the time to share your review with us. We are really pleased to see you found our staff to be friendly and helpful during your visit. Thank you again for your valuable feedback. - Scott H
You didnt even arrive!....
Recieved a phone call the day before the appointment to cancel as I was to far away.
YET, the store came up on the options list, I had booked it 3 weeks earlier, and the person calling waa not apologetic at all, just talked about the mileage.
No customer service, no help, glad I had Howdens booked in for later that afternoon - who were fantastic btw.
1 oktober 2025
Omdöme utan inbjudan
Svar från Wickes - Bury
We appreciate you taking the time to share this. We're sorry the appointment was canceled and for any inconvenience. We'll review this situation to improve our service and booking accuracy. -AK
A massive thank you to Wickes Bury
A massive thank you to Laura and the team at Wickes Bury, with your kind donations we are on the way to providing the perfect gardening space to support people with enduring mental health conditions.
1 oktober 2025
Omdöme utan inbjudan
Svar från Wickes - Bury
Hey Andy, thanks for your five-star review, and I'm glad you enjoyed the service from Laura in our Bury store. It makes us proud she was able to help you with your donations! - Dylan
A huge thank you to Wickes for their…
A huge thank you to Wickes for their generous donation towards our next Action Day at our Extra Care scheme in Bury! 🌿
Thanks to their support, we’re one step closer to creating a beautiful communal garden space for our tenants to enjoy.
Your generosity is helping us build not just gardens, but stronger communities. 💚
30 september 2025
Omdöme utan inbjudan
Svar från Wickes - Bury
We're happy to hear that our donation will help create a communal garden space for your tenants. We appreciate your kind words and are grateful for the opportunity to support your community. -AK
Approachable staff
Was served by Abbie who helped me find the product I was after and took the extra step to show me instead of directions with a smile on her face and very approachable and polite just wanted to show my appreciation
7 september 2025
Omdöme utan inbjudan
Svar från Wickes - Bury
Hi Charlie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Abbie in our store and that they provided you with useful advice. -AH
I had an appointment for 2 pm and took…
I had an appointment for 2 pm and took the day off from work. And in the end, no one from Wickes showed up.
28 augusti 2025
Omdöme utan inbjudan
Svar från Wickes - Bury
Hello Eneda, thanks for your valuable feedback, and I'm really sorry to hear about your appointment, if you can please reply back to the private message I've sent you on trustpilot we can look into this further for you. - Dylan
Very approachable staff
I came into the store looking for ideas for outdoor paint and must have walked past it about six times, I approached a young lady named Hannah and asked her and she was so helpful. Even helped guide me with some lights for my garden. I recommend this branch and it's staff just going off how great Hannah was.
Thank you Hannah and Bury Wickes
13 augusti 2025
Omdöme utan inbjudan
Svar från Wickes - Bury
Hi Debbie, thank you for taking the time to leave a review. We're happy to hear that Hannah was able to help you find the paint you were looking for and the lights for your garden. Thank you for the recommendation. -LG
Customer Service was very nice!
Wonderful customer service! Hannah
was very helpful and friendly to new customers.
17 juni 2025
Omdöme utan inbjudan
Svar från Wickes - Bury
Hi Aaron, thank you for taking the time to leave a review regarding your experience in store. I am really pleased to see that you received great customer service and that Hannah was helpful and friendly. -LG
My experience
Great customer service, kind and helpful staff and overall a good experience
16 juli 2025
Omdöme utan inbjudan
Svar från Wickes - Bury
Hi Filip, thank you for taking the time to leave a review. I'm really happy to see that the staff were kind and helpful and provided great customer service. Thank you for your comments. -LG
Horrible customer service at Wickes!
Horrible customer service at Wickes!
I bought 3 radiators online through trader, my wife paid with PayPal. We decided to return one to the Bury Wickes store for a refund, but no refund is available at the Wickes till. Instead of a refund they gave me a number (0330 123 4123) told me to ask them for a refund!
Agreed a refund on the phone but because it was purchased through a trader using PayPal they won’t give refund! Although they accepted the return and kept my radiator!
It’s been a month now but Wickes won’t refund back to original PayPal account!
17 juli 2025
Omdöme utan inbjudan
Svar från Wickes - Bury
We regret to hear about the trouble you experienced with your radiator return and refund and that you are still waiting on this being refunded. We have requested additional information, once we have this we can get this looked into further. -AK
Ste W and Sue was a great help in…
Ste W and Sue was a great help in finding some dewalt batteries that were lost somewhere in store .
Many thanks Chris Mccloud
26 juli 2025
Omdöme utan inbjudan
Svar från Wickes - Bury
We're happy to hear that Ste w and Sue could assist you in locating the batteries. We appreciate you taking the time to share your positive experience!
- PP
Door purchase customer service.
Abbie helped my purchase of 12 doors.
And two returns.
Excellent service. Delt with online order and customer service.
Thank you bury branch and Abbie.
10 juli 2025
Omdöme utan inbjudan
Svar från Wickes - Bury
We appreciate you taking the time to share your experience. We're glad the assistance from Abbie with your door purchase and returns was excellent. Thank you for acknowledging Abbie's support.
-AF
Fabulous service
Our first visit was to have a look around. Jenny D approached us and could not have been more helpful. Her bubbly personality and down to earth approach stopped us ordering our bathroom from the first place we looked. Her knowledge was on point and was incredibly helpful.
4 juli 2025
Omdöme utan inbjudan
Svar från Wickes - Bury
Hi Gemma, We appreciate you sharing your experience with us. We are so glad to hear that you received such helpful and informative assistance from jenny during your visit to our store. - LC
Good service
I was served with great manners and respect. Also I was served very fast. Thank you and I will be back some time soon.
28 juni 2025
Omdöme utan inbjudan
Svar från Wickes - Bury
We're happy to hear that you were served with great manners and respect, and also very fast. Thank you for your positive feedback; we look forward to your return!
-AF
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