I am a returning customer to Wholesale LED Lights, and the service is always outstanding. The LED strips and all the other associated products are a great quality, and I am absolutely happy with... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
As someone who did not have a clue what I needed or the best set up for our kitchen the whole process has been brilliant. I have had clear, informative advice and they even built my basket for me. I d... Se mer
Företaget har svarat
Just ordered my LED lights for my kitchen. Spoke to Simon who was extremely knowledgeable and new exactly what was required. Order placed and being despatched super quick. Great Company. Thank you... Se mer
Företaget har svarat
Been looking to install LED strip lights in our shower/bath niches for some time. Spoke to Simon and he’s advice and service was First class. He talked me through exactly what I would need, gave me... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Wholesale LED Lights are an award-winning retailer of LED lighting, specialising in Strip Lights, Panel Lights, Light Bulbs, Spotlights, Downlights, Floodlights, High Bay Lights, Indoor & Outdoor Fittings and more, with over a decade in the industry. Our product catalog spans over 3000 products, with both domestic users and trade clients enjoying our services.
Kontaktuppgifter
86, Scudamore Road, LE3 1UQ, Leicester, Storbritannien
- 0116 321 4120
- cs@wled.co.uk
- www.wholesaleledlights.co.uk
4,7
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic service
Fantastic service, Simon was very helpful, and the lights look amazing
9 maj 2025
Omdöme utan inbjudan
Svar från Wholesale LED Lights
Hi Ian! Thank you so much for your great review! It's great to hear that Simon was such a huge help for you, and that you're pleased with your lights. We'd love to see what they look like! If you do need anything else from us, please just give us a shout on 0116 321 4120. The WLED Team.
super helpful every time
Dee is super helpful every time I need advice or placing an order. Very patient. My go to place for LED lights.
1 maj 2025
Omdöme utan inbjudan
Svar från Wholesale LED Lights
Hi Jasbir! Thank you so much for your great review! It's great to hear that Dee is always such a help for you, and we'd also like to thank you for your repeat business, it's very much appreciated! If you need anything else in the future, Dee and the rest of the team are always on hand on 0116 321 4120. The WLED Team.
Was looking for some 6x6 ceiling tiles…
Was looking for some 6x6 ceiling tiles lights, was assisted by Simon who took his time explaining the different shades of light and what would suit best for my need. Found him very pleasant and helpful. I will surely use them again and recommend to friends and family.
23 april 2025
Omdöme utan inbjudan
Svar från Wholesale LED Lights
Hi Nafisa! Thank you so much for your brill review! It's lovely to hear that Simon was such a huge help for you, and we're really pleased that you're happy with your experience :) if you need anything else from us, just let us know on 0116 321 4120. The WLED Team.
The assistant was very helpful and…
The assistant was very helpful and explained everything clearly to make sure i got the right system for my needs
17 april 2025
Omdöme utan inbjudan
Svar från Wholesale LED Lights
Hi Peter! Thank you so much for your great review! It's great to hear that the service was up to scratch and that you got exactly what you needed. If you need anything else from us, just give us a shout on 0116 321 4120. The WLED Team.
Can't fault em to be honest
Can't fault em to be honest. Was slightly dubious having read the negative comments on here but was in a hurry for the fittings so took the plunge.
Thought it was gonna go pear shaped when they only had 2 of the 4 fittings in stock but I needn't have worried. A quick chat with Dee and she got the 2 they had on the shelf away on a next day courier and sent the other 2 a few days later when they arrived in from their supplier which was enough for me to get them fitted and the facia back together.
Can't fault the service I received, communications were great start to finish and the lady did her best to make sure I could get on with the awkward part of the job as it was all in bits.
7 april 2025
Omdöme utan inbjudan
Svar från Wholesale LED Lights
Hi Graham! Thank you so much for your review! It's great to hear that Dee was such a huge help for you, and you got all the fittings you needed. If you need anything else from us, feel free to give us a call on 0116 321 4120. The WLED Team.
Georgia was prompt and found my…
Georgia was prompt and found my delivery with ease, very good customer service
2 april 2025
Omdöme utan inbjudan
Svar från Wholesale LED Lights
Hi Penny! Thank you so much for your great review! It's brill to hear that Georgia was such a huge help for you. If you need anything else from us, please just give us a call on 0116 321 4120. The WLED Team.
Very highly recommended the quality of…
Very highly recommended the quality of the LED strips are very, very good I was guided through my whole set up by our sales rep named kaz i’ll be very well and you also get a five year warranty, which is excellent
3 mars 2025
Omdöme utan inbjudan
Svar från Wholesale LED Lights
Hi Upinder! Thank you so much for your brilliant review! It's great to hear that Kaz did such a great job advising you. If you need anything else in the future, just let us know on 0116 321 4120. The WLED Team.
A company that has lost its way? Better service and reliable products can be sourced from a major online retailer.
In the past I've used this company to supply lighting for housing projects. It had a guarantee scheme to replace faulty items that failed. Orders started to be incomplete and direct replacements were no longer available. Some batches of lamps had items that failed upon powering up. The last small order for a standard item resulted in it being out of stock even though it showed available. A replacement was suggested and a month later, after no delivery, they claimed they had to be bought in. The equivalent item is readily available online and on supermarket shelves, as well as tool stockists.
25 mars 2025
Omdöme utan inbjudan
Svar från Wholesale LED Lights
Hi David, firstly I'd like to apologise for the level of service you have experienced. The experience you've had is, unfortunately, a result of errors on our part that we have to hold our hands up to. We have issued a full refund to you and that should be with you in the next few days, and can only apologise again for the service you experienced. The WLED Team.
Really good service
Really good service - Simon was brilliant, very knowledgeable and helpful, highly recommend
18 mars 2025
Omdöme utan inbjudan
Svar från Wholesale LED Lights
Thank you so much for your amazing review! Great to hear that Simon was such a massive help for you. If you need anything else from us, just let us know on 0116 321 4120! The WLED Team.
Dee helped me from order to…
Dee helped me from order to installation guidance. Really fast response to questions. Highly recommended.
28 februari 2025
Omdöme utan inbjudan
Svar från Wholesale LED Lights
Hi Simon! Thank you so much for your review! Dee is great at this kind of thing, and it's brill to hear that he was such a help for you. If you need anything else from us, please feel free to give us a shout on 0116 321 4120. The WLED Team.
Ordering was simple and received very quickly
Ordering was simple and received very quickly. One of the light bulbs didn't work out of the 26 but within two days two replacements were received. Excellent sales and after sales. Recommended without hesitation and will use again.
21 januari 2025
Omdöme utan inbjudan
Svar från Wholesale LED Lights
Hi John! Thank you so much for your great review! It's brill to hear that you were pleased with the experience and service. If you need anything else from us, just give us a shout on 0116 321 4120. The WLED Team.
Extremely helpful
Extremely helpful - I approached Simon without a clue of what I was doing and after a bit of back and forth he had given me a quote for everything I needed to complete my project all made up. Had been messing about for weeks prior to this contact.
27 januari 2025
Omdöme utan inbjudan
Svar från Wholesale LED Lights
Hi Christopher! Thank you so much for your great review! It's brill to hear that Simon was such a massive help for you. If you need anything else from us, just give us a shout on 0116 321 4120. The WLED Team.
You'll be dissappointed
Again emails not answered, left with failed parts, Think carefully before using this company
10 januari 2025
Omdöme utan inbjudan
Svar från Wholesale LED Lights
Hi Deborah, our apologies for the experience you've had with us. Having spoken to my colleague in customer services, your email was sent on Saturday while we were closed. Once we opened back up for the week on Monday, my colleague emailed you back saying that you can send back your faulty items for your warranty claim. We look forward to resolving this issue for you. The WLED Team.
Going the extra mile!
I’m not at all technical savvy, so I explained to Kaz roughly what I wanted. He took it from there and produced an order for what I needed.
When the items arrived I was able to construct the system but had a problem pairing the remote control. I phoned Kaz up and he took me through the process. Problem solved!!
To me Kaz went the extra mile to ensure he had a satisfied customer. First class.
13 januari 2025
Omdöme utan inbjudan
Svar från Wholesale LED Lights
Hi Janet! Thank you so much for your great review! It's brill to hear that Kaz was such a great help for you. If you need anything else in the future, Kaz and the rest of the team would be more than happy to help - just give us a shout on 0116 321 4120. The WLED Team.
Great customer service
Big shoutout to the team at wholesale Led lights and especially to Simon. Simon was a great help from the start, I sent him the details of what I was needing and within the day he had already got back to me with a quote.
16 december 2024
Omdöme utan inbjudan
Svar från Wholesale LED Lights
Hi Jack! Thank you so much for your review! It's great to hear that Simon was such a help for you. If you need anything else from us, just let us know on 0116 321 4120. The WLED Team.
I found the website a little difficult…
I found the website a little difficult but had excellent service on the phone (from Simon) with the order fulfilled without delay and soon received. The product (seamless LED tape) has now been in service for some weeks - an upgrade to a much older LED system - and is a significant improvement with no hitches. All very satisfactory. Would have been 5* but for the website!
16 december 2024
Omdöme utan inbjudan
Svar från Wholesale LED Lights
Hi David! Thank you so much for your review! We're glad to hear that Simon was able to help you out with your strips order :) if you need anything else from us, just let us know on 0116 321 4120. The WLED Team.
Great customer service
I want to extend a massive thank you to Dee and Simon who were incredibly helpful with placing my LED strip lighting order. They talked me through all the parts that would be required to power long strips of led lighting and ensured they provided the best price as well. They managed to ship the order out ASAP and I received it within 2 days.
Extremely professional and wonderful customer service!
13 november 2024
Omdöme utan inbjudan
Svar från Wholesale LED Lights
Hi Dr Patel! Thank you so much for your fab review! It's really great to hear that both Dee and Simon were such a help for you, they're both very experienced in dealing with strip light orders. If you need anything else from us in the future, we'd be more than happy to help you out on 0116 321 4120. The WLED Team.
More light in our Darkness !
After trying to log on to pay for our WLED order using my card rather than my wife's and finding it difficult ' old, techno phobe etc. I decided to phone this morning.
So glad, Simon picked up the order, efficient, had a full understanding of the required product and friendly with it ! We have been buying from WLED for over six years, always a pleasure and on this occasion an extra 20% off ! well done guys and girls !
19 november 2024
Omdöme utan inbjudan
Svar från Wholesale LED Lights
Hi John! Thank you so much for your brill review! It's always lovely to hear such great feedback, and we're glad that Simon was able to give you such great service. You can get in touch any time for anything else you need on 0116 321 4120. The WLED Team.
Jamie gave me excellent service and was…
Simon gave me excellent service and was most helpful.
18 november 2024
Omdöme utan inbjudan
Svar från Wholesale LED Lights
Hi Andrew! Thank you so much for your review! It's great to hear that Simon was such a help for you. If you need anything else in the future, Simon and the rest of the team would be more than happy to help you - just give us a call on 0116 321 4120. The WLED Team.
Wrong Power supply and faulty led strip
The items that came where wrong
Even items were discussed before buying again via online chat- one led strip was also faulty I have ordered for special occasion for day it took to long I asked for refund they telling they not refund for led strip I end up buying from different suppliers spend extra money but 200£ cheaper than there led also 3 meter extra just been a headache.I never leave bad reviews at all but the guy on the chat wasn’t helpful - it’s not uk standard customer service maybe customer services need to be reviewed!
13 november 2024
Omdöme utan inbjudan
Svar från Wholesale LED Lights
Hi Manish. Firstly I'd like to apologise for the level of service you have received with us. Having spoken to my colleagues in the Customer Services department, I understand that there was an incorrect driver sent out, and then the run of tape you received was also faulty. In general the quality of our tape is incredibly high, but manufacturer defects unfortunately do happen and are beyond our control. We aimed to rectify the situation for you, however we do acknowledge that this could have been rectified quicker, and for this we apologise. We regret that we are unable to provide refunds for LED tape, this is only because they have to be custom cut for each customer depending on the lengths needed. As a gesture of goodwill, the Sales team are willing to offer you store credit for the value of tape purchased, and if you would like to claim this, then all you need to do is just give us a call. If there is anything else in the future we can help with, then we are always available on 0116 321 4120. The WLED Team.
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