Wax Jacket Cleaning Omdömen 

I have just received my Belstaff Jacket and trousers back they look outstanding and now a perfect fit.

We dropped by The Wax Jacket Cleaning Companies workshop as we were holidaying in Devon.

We were so welcomed it is such a great workshop a hive of activity , really great to meet some of the workers and other customers there too.

So I needed some alterations doing to my late father's Belstaff Motorcycle jacket and trousers.

They did all the measurements whilst we had a cup of tea.

Such a pleasant experience and the Belstaff wax jacket and trousers and now clean and re waxed and they look fantastic.

JUST TO GET YOUR ATTENTION - DO NOT SEND ANYTHING TO THIS COMPANY. Unfortunately, didn't look at Trustpilot before engaging with the infamous conman, Karl Paul Ward. Contacted him after looking at the website whilst searching for someone to shorten the sleeves of my brand new £525 Belstaff jacket. Was told by "Paul" that he'd altered this particular make of Belstaff jacket many times and he had photos of how to do the process. He comes across as very plausible, helpful and sounds as if he is an expert with wax jackets. I sent photographs which he viewed and gave advice on and, at all times, seemed genuine. I duly sent the jacket for alteration. It was returned within a week with the work "completed" to the most disgusting standard I've ever seen. I took photographs which I forwarded to a Belstaff tailor who was absolutely lost for words stating it was quite simply the worst he had ever come across. The sleeves had simply been chopped in half, a piece taken out and put back together with a knife and fork - hence, it has been completely ruined and is unwearable. Please search Karl Paul Ward on the internet, disregard all other 5 star reviews and go straight to the honest 1 star ones!!

CONMAN CONMAN CONMAN

Great service, and did an excellent job altering my jacket.

Great job done by Paul and the team on my Barbour Beaufort which was old and perilously damaged, to the point of being thrown away. I approached Wax Jacket Cleaning Company, concerned that the cost would be uneconomic to restore it, however, not only was the cost reasonable for both repair, cleaning and reproofing, the expected turnaround time was remarkably short. Delighted to say that the Barbour is back, patched, sewn, hemmed, cleaned and reproofed and looking both great and ready again for the elements. An old friend has been resurrected. Thank you.

Wow,wow,wow. This is an incredible service from start to finish. Paul and the team have Exceeded my expectations with the service they have provided. From replying back to me and giving me advice on what I needed to then having the jacket cleaned, re waxed and returned back to me this couldn’t have been any easier. Fabulous service.

Much quicker turn-around than I imagined and a really helpful & friendly team, but the proof of the pudding is that my stinky & mouldy Belstaff Trialmaster has come back far more superior than it was when new.

Chuffed to bits!

SCAM DO NOT USE!

Held onto my jacket for over 6 weeks, did not repsond to any emails.

Jacket suddenly arrived back crushed in a tiny carrier bag, smelling of damp and still soaked in oil (which only covered half the jacket).

Search 'Karl Ward Devon Live' online, he's been fined for misleading customers and had over 100 complants from Trading Standards.

AVOID AVOID AVOID

I couldn't fault the price or the service.
I was particularly impressed by the fact that they stuck to the estimate even though photographs can't show everything!
I have now got my late Father's coat back in use!

I found the company through a Google search after a wax jacket I'd purchased from Welligogs had become leaky and the hanging loop had snapped. The spray that came with the coat to re-waterproof didn't prove up to the task, so I turned to Google for help and found Paul. The jacket was sent off recorded delivery and returned three weeks later. I have yet to put the rewaxing to the test but looking out of the window, today might be a good day to do that. However, so far, so good!

Beautiful job in tailoring the sleeves on my new barbour wax jacket.

Could not recommend them highly enough, the workmanship is first class.

What a fabulous job they made of my 'Welligogs' wax jacket, it returned looking brand new, beautifully clean and waterproof in super fast time too.

Thank you to Paul and the Workshop Ladies for bringing my 35 year old navy Mulberry wax jacket back to life.
After finding it by chance stuffed in an old box I contacted the Wax Jacket Cleaning Company hoping there was a chance of repairs and restoration.I was not disappointed and my jacket has been returned to me in pristine condition today.
I cannot wait to wear it again after all these years.
Great customer experience.

"Oh, Karl Ward, what a great guy! He's so honest and trustworthy, and his work is absolutely top-notch. I mean, sure, he's been taken to court by Devon Trading Standards for conning dozens and dozens of customers, but that's just a minor detail. And sure, he was only fined £5000, which he's probably paying off at a rate of £5 per week, but that's just a slap on the wrist. And sure, he's probably stolen hundreds of wax jackets, but that's just a little light thievery. And sure, he's overcharged for work that he never did and returned wax jackets in worse condition than when they were sent to him, but that's just a minor inconvenience.

So if you're looking for someone to con you out of your money, your wax jacket, and your sense of trust, then Karl Ward is the guy for you! Just don't say I didn't warn you."

My Wax jacket was no longer waterproof and I was recommended the Wax Jacket Cleaning Company by the original manufacturer. The jacket was cleaned and rewaxed to a high standard with regular updates on progress and return deliver. Any questions asked were responded to rapidly and I have no hesitation in recommending the Co. Paul and the team for their fast, friendly service. Thanks

Brilliant service . Great communication and my jacket looks like new and all within a week

Just an incredible finish to a 10 yr old jacket. The team dyed a light tan Belstaff Trail Master Black. Relentless to achieve an exceptional finish it took 3 separate occasions to finally hit the colour needed. Can’t recommend Paul and the team highly enough. Upcycle ♻️ your old garnets and bring them back to life don’t dump them.

My 50 year old belstaff trailblazer had experienced some tough times with some rips and fraying of cuffs etc. still it had been with me through some interesting bike crashes. I wasn’t expecting too much but overjoyed with the repair and restoration work undertaken by such a sympathetic and caring company. They understood the significance and history and the passing to my youngest son. The finished work is outstanding and though not cheap was great value. Many many thanks to Paul and his team

First time I've used any wax cleaning service, I sent off my long Drizabone riding coat & my Husband's short wax gilet. Paul was really helpful & very prompt in all communications from the outset & both coats now look fantastic. Mine needed several repairs too & these have been done very professionally by the tailors. I thought they would come back feeling damp/waxy/cold but they just feel lovely! It is rare to find a company offering such a personal & professional service these days, hats off to you guys & gals!

Unfortunately I’ve not had the great experience that many seem to have had. My jacket took a month to be returned to me after a resizing and when it arrived there was a break in the stitching. Sent 8t back to be repaired again and it took almost a ,onto to get the repaired jacket back. Really hoped this would be great as I’ve got several jackets which could do with relax and repair but no dice. Shame

What a great company - rare to find these days

We sent our jackets to The Wax Jacket Cleaning Company at the beginning of January as they needed re waxing and some repairs and a replacement zip in one of them

We received the quote / invoice in December as we were going away for the festive period .

So after a really detailed conversation re what was needed and excellent advice and general education on our jackets to better our storage arrangements due to the mould that was on it .

So we have just received our jacket back looking so good , the repairs are outstanding and we had a clean and re wax the jackets genuinely look fantastic

Much appreciated
Jake & Valerie