Watch Pilot Omdömen 3 477

TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Worst experience. Bought a watch, they took the money then told me watch out of stock, pressured me to order another one from the available stock, which I did, watch came totally diff color not as ima... Se mer

Betygsatt 5 av 5 stjärnor

Can't recommend Watch Pilot enough. 5 stars for website design (very easy to navigate, and found my perfect watch within minutes). Competitive prices (even when compared to ebay and aliexpress). Fas... Se mer

Betygsatt 5 av 5 stjärnor

Ordered ladies silver Gucci watch. Arrived promptly, had an issue which was resolved swiftly and good customer relations. Great price, style and partner loves it.

Betygsatt 5 av 5 stjärnor

We had to wait for our order longer than we wanted due to it being on a back order but they were helpful and responded straight away when we queried this. The order was sent out in the exact time ment... Se mer

Företagsinformation

  1. Klockbutik

Skrivet av företaget

WatchPilot is a destination for Swiss and designer watches, and is official stockist for many of the brands. We choose men’s and women’s watches and accessories to suit different tastes and budgets. Our team is here to guide you and offer advice based on decades of combined experience in the watch industry to ensure you find the right watch. That’s why we’re one of the fastest-growing modern watch retailers in the UK.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 31 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Worst experience

Worst experience. Bought a watch, they took the money then told me watch out of stock, pressured me to order another one from the available stock, which I did, watch came totally diff color not as image on site, when requested to return they asked me to pay shipping which is 250$. Scam

10 mars 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Your using royal mail i rest my case

Your using royal mail i rest my case

30 mars 2026
Logotyp för Watch Pilot

Svar från Watch Pilot

Dear Simon, thank you for your review but it is clear that you are reviewing Royal Mail on our profile but we must say that we used all of the couriers available in the UK over the years and Royal Mail is the most reliable of all of them by a long way and we are sorry if you had issues with them. Unfortunately we do not control the delivery process and all we can do, is to choose the most reliable service
regards
Customer Service

Betygsatt 5 av 5 stjärnor

Ladies Gucci watch.

Ordered ladies silver Gucci watch.
Arrived promptly, had an issue which was resolved swiftly and good customer relations.
Great price, style and partner loves it.

25 mars 2026
Betygsatt 1 av 5 stjärnor

Avoid at all cost

Avoid at all cost . I purchased a watch from this company, and they charged me immediately but failed to ship the item. A week later, I received an email saying it was on backorder. Two weeks after that, they informed me it was still unavailable and pressured me to choose a different watch—only from their available stock.

The replacement I selected looked nothing like the photos on their website and was of poor quality. When I requested a return, they required me to pay for shipping, which cost $190—almost as much as the $300 watch itself. Even when I sent them an email explaining the issue, their reply was negative,

Overall, very poor service, misleading product representation, and unfair return policies. I would not recommend this company

17 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant company, amazing service

Watch order received very quickly, packaged well and as described. I contacted the team regarding sizing the watch, and their response and instructions were immediate and concise, they even provided a shipping label to return it! It was sized and returned within a few days!
Customer service excellent, products and range excellent, definitely recommend.

16 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was originally going to buy from a…

I was originally going to buy from a high street jewellers but the price at Watch Pilot couldn’t be ignored. I didn’t quite believe it. I couldn’t fault the service. My chosen watch was on a back order. Watch Pilot kept in touch and managed expectation well. When it arrived the product didn’t disappoint.

19 mars 2026
Betygsatt 5 av 5 stjärnor

Can't recommend Watch Pilot enough

Can't recommend Watch Pilot enough. 5 stars for website design (very easy to navigate, and found my perfect watch within minutes). Competitive prices (even when compared to ebay and aliexpress). Fast delivery and professionally packaged.
So yeah check them out!

17 mars 2026
Betygsatt 5 av 5 stjärnor

We had to wait for our order longer…

We had to wait for our order longer than we wanted due to it being on a back order but they were helpful and responded straight away when we queried this. The order was sent out in the exact time mentioned once it arrived with them via royal mail

17 mars 2026
Betygsatt 1 av 5 stjärnor

WRONG WATCH SENT

They sent me the wrong watch when I went through WhatsApp they said to send it back and seemed to be helpful as they would send me the right one straight away as it was due to a labelling error. A couple of days past and I still havent heard anything I tried whatsapp again they ignored me! So I emailed them for them to say it was the correct watch when it wasn't i showed the watch I had bought and the whatsapp conversation im now being ignored and dont know where I stand with my order! They just kept saying do you want to cancel your order instead of just sending me the right watch! Its very annoying when the watches are over £100. So now I dont know what's going on! Very frustrating. It also had nothing to do with light angles one had a dial round the face one didnt thats the difference!

1 mars 2026
Omdöme utan inbjudan
Logotyp för Watch Pilot

Svar från Watch Pilot

Dear Racheal, We sent you the correct watch, we were just unsure from the photos you sent us, thats why we thought it might be a labelling issue, we have been responding to you non-stop. We have asked you what actions you would like to proceed with. We can understand why you though it might be another model due to the matt black finish appearing slightly different from different light angles. Thank you

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer