Worst experience. Bought a watch, they took the money then told me watch out of stock, pressured me to order another one from the available stock, which I did, watch came totally diff color not as ima... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Can't recommend Watch Pilot enough. 5 stars for website design (very easy to navigate, and found my perfect watch within minutes). Competitive prices (even when compared to ebay and aliexpress). Fas... Se mer
Ordered ladies silver Gucci watch. Arrived promptly, had an issue which was resolved swiftly and good customer relations. Great price, style and partner loves it.
We had to wait for our order longer than we wanted due to it being on a back order but they were helpful and responded straight away when we queried this. The order was sent out in the exact time ment... Se mer
Företagsinformation
Skrivet av företaget
WatchPilot is a destination for Swiss and designer watches, and is official stockist for many of the brands. We choose men’s and women’s watches and accessories to suit different tastes and budgets. Our team is here to guide you and offer advice based on decades of combined experience in the watch industry to ensure you find the right watch. That’s why we’re one of the fastest-growing modern watch retailers in the UK.
Kontaktuppgifter
Unit B3 Dolphin Business Park, BN43 6QB, Shoreham By Sea, Storbritannien
- 01273101430
- contact@watchpilot.com
- www.watchpilot.com
Har besvarat 31 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast delivery & packaged extremely…
Fast delivery & packaged extremely well.. such a lovely watch!
Great product range at good prices
Great product range at good prices. Found my ideal watch at a great sale price. Delivery first class by the Post Office, even though ordered before the Bank Holiday.
Worst experience
Worst experience. Bought a watch, they took the money then told me watch out of stock, pressured me to order another one from the available stock, which I did, watch came totally diff color not as image on site, when requested to return they asked me to pay shipping which is 250$. Scam
Amazing customer service keep you well…
Amazing customer service keep you well informed !! 🤙🏻
Very helpful polite and friendly…
Very helpful polite and friendly nothing was any problem and kept you informed all through ordering and delivery highly recommended 👍 😀
Very helpful and friendly
Very helpful and friendly. Item came next day. Would highly recommend.

Svar från Watch Pilot
Ladies Gucci watch.
Ordered ladies silver Gucci watch.
Arrived promptly, had an issue which was resolved swiftly and good customer relations.
Great price, style and partner loves it.
Good service with immediate updates…
Good service with immediate updates about the order.
Nice watch.
Nice watch,quick service and delivery.good site to browse,lots of choices.thumbs up.
Avoid at all cost
Avoid at all cost . I purchased a watch from this company, and they charged me immediately but failed to ship the item. A week later, I received an email saying it was on backorder. Two weeks after that, they informed me it was still unavailable and pressured me to choose a different watch—only from their available stock.
The replacement I selected looked nothing like the photos on their website and was of poor quality. When I requested a return, they required me to pay for shipping, which cost $190—almost as much as the $300 watch itself. Even when I sent them an email explaining the issue, their reply was negative,
Overall, very poor service, misleading product representation, and unfair return policies. I would not recommend this company
Arrived on time and very pleased with…
Arrived on time and very pleased with purchase. Customer service was fantastic they even contacted me for my wrist size so watch was ready to wear upon arrival
Brilliant company, amazing service
Watch order received very quickly, packaged well and as described. I contacted the team regarding sizing the watch, and their response and instructions were immediate and concise, they even provided a shipping label to return it! It was sized and returned within a few days!
Customer service excellent, products and range excellent, definitely recommend.
I was originally going to buy from a…
I was originally going to buy from a high street jewellers but the price at Watch Pilot couldn’t be ignored. I didn’t quite believe it. I couldn’t fault the service. My chosen watch was on a back order. Watch Pilot kept in touch and managed expectation well. When it arrived the product didn’t disappoint.
Can't recommend Watch Pilot enough
Can't recommend Watch Pilot enough. 5 stars for website design (very easy to navigate, and found my perfect watch within minutes). Competitive prices (even when compared to ebay and aliexpress). Fast delivery and professionally packaged.
So yeah check them out!
Customer service was great
Customer service was great. Fast and helpful replies to questions I had. If buying a watch again it would be from here.
We had to wait for our order longer…
We had to wait for our order longer than we wanted due to it being on a back order but they were helpful and responded straight away when we queried this. The order was sent out in the exact time mentioned once it arrived with them via royal mail
WRONG WATCH SENT
They sent me the wrong watch when I went through WhatsApp they said to send it back and seemed to be helpful as they would send me the right one straight away as it was due to a labelling error. A couple of days past and I still havent heard anything I tried whatsapp again they ignored me! So I emailed them for them to say it was the correct watch when it wasn't i showed the watch I had bought and the whatsapp conversation im now being ignored and dont know where I stand with my order! They just kept saying do you want to cancel your order instead of just sending me the right watch! Its very annoying when the watches are over £100. So now I dont know what's going on! Very frustrating. It also had nothing to do with light angles one had a dial round the face one didnt thats the difference!

Svar från Watch Pilot
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







