Ordered a watch and was quoted 3-5 weeks. This passed and was continually told there were no updates and to wait until the following week. This continued until I lost confidence. Replies to my communi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quelques échanges ont été nécessaire afin de caler cette transaction, n'ayant aucune expérience d'un achat web sur chrono24 d'une montre de luxe. Jabir mon correspondant a toujours été rapide et conci... Se mer
Ordered brand new zenith el primero chronomaster sport watch at a unbelievable price, First class service from Rick and Jabir at Watch Philosophy, Nothing was to much trouble Rick even answered his... Se mer
Bought an Omega Seamaster Diver 300 from Watch Approach. Maxim was very helpful - all emails where answered within a few hours. Super fast delivery - from payment received till arrival of the watch on... Se mer
Företagsinformation
Skrivet av företaget
Watch Philosophy is a trusted watch seller based in London. We specialise in the supply of luxury timepieces and exclusive accessories, at considerably lower prices than in the traditional High Street Shops. With our great choice of "in stock" items and fantastic supply you will certainly source a wristwatch or an accessory that will meet your requirements at an outstanding price with fast delivery.
Kontaktuppgifter
Cannon Wharf, Pell Street, SE8 5EN, London, Storbritannien
- +447846688868
- info@watchphilosophy.co.uk
- www.watchphilosophy.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
From my initial query to ordering and…
From my initial query to ordering and delivery, the guys at WP have been just superb!
I predominantly dealt with Dan throughout the ordering and then delivery phase….all I can say is AWESOME!!!
Dan kept me fully appraised of all details throughout the process and I cannot thank him or WP enough!
If you are considering purchasing a high end timepiece and would like peace of mind AND superb service, then look no further….I will certainly be a return customer!
Thank you Dan and the team.
P
My first and positive experience with Watch Philosophy
My first Chrono24 purchase, was of my new Aqua Terra 38mm. Watch Philosophy did very well with preparing and shipping my order very securely. All contents were completely unblemished and fully as expected. I would highly recommend Watch Philosophy as a seller.
Superb Service
I spent mths researching the model watch I’d wanted. It was easy to communicate with the watch philosophy, Dan was so helpful with my many questions, when I did go ahead the money is not transferred until the watch is received, it’s very secure and it saved me £1,100 on the high street cost. Am thrilled with my purchase and the service, completely recommend.
Breitling SuperOcean
I was very nervous that I was buying from an online only store, especially for something of such a large value. I was also worried that it wouldn't be recognised by Breitling and be a grey market item.
But the item was purchased by them from Breitling, the registration with Breitling went smoothly and most importantly I got the watch I wanted brand new for around 20% off the RRP, BRILLIANT!
An icredible customer service
I recently purchased a watch from Watch Philosophy, and I couldn't be happier with the entire experience. From start to finish, their service was exceptional. The website was easy to navigate, and I found exactly what I was looking for without any hassle. The customer support team was incredibly helpful and responsive, answering all my questions promptly and thoroughly. Dan was excellent
Excellent service.
Excellent service.
Highly recommend Watch Philosophy. Great hassle free service and quick delivery of my watch.
I bought a brand new Omega Seamaster…
I bought a brand new Omega Seamaster Diver from them. I was dealing with Dan he helped from start to finish. I am super happy with the service, price and delivery.
Will be ordering again!
Deposit paid, no contact, no replies!
Paid a deposit in early March for a watch, not heard anything back since, no replies to telephone messages or emails.
Trying to buy a watch is impossible
Trying to buy a watch is impossible. Tried to buy a watch sou i send the money, they had a problem with their bank without explanation (they send me my money back) since then no answer. The whatsapp number doesn't exist and they don't respond on instagram
Unable to get deposit returned
Sent a deposit (Bank transfer) for a Hublot for wedding anniversary that was supposed to arrive in 2-3 weeks; did not arrive in time and at 5 weeks still waiting. Then on vacation 2 weeks; since returning 1 month ago, telephone calls not answered, no replies to voicemail, text or email. So still awaiting return of £1,500 deposit and will have to take legal route due to complete lack of communication. Very poor service and unnecessary behaviour.
A joy to deal with.
Found the exact watch I was looking for. Unbelievably easy process to purchase. Great company to deal with and service second to none. Regular communication during the process and rapid response to any questions I had. Would definitely recommend and will use again.
Fantastic
Purchased my watch from Watch philosophy via Chrono24.
I am over the moon with the watch, it is a gift for my husband to be on our wedding day. The watch is stunning! The purchase could not have been easier, Maxim kept me up to date throughout the process and helped me with all the questions I had (and I had a lot of questions, haha!)
The price of the watch was unbeatable!
Delivery was VERY quick. Expecting to wait 3 weeks, which would have been absolutely fine, but it arrived one week after purchase!
I am very impressed with Watch Philosophy and wouldn’t hesitate to use them again in the future. Thank you for your help.
Great Service
I ordered a watch from this company. Communication was great, price - best on the market and delivery was reasonably quick. Maxim was fantastic from the beginning to the end.
They team did exactly what they said…
They team did exactly what they said they would, within the time frames provided at thr outset. All went very smoothly and as agreed. Sarah provided clear communication on progress. From order to delivery 19 days for a watch that was not in stock.
Good price and Good service .
The watch which I ordered was difficult to obtain. However, when it became available it was shipped to arrive exactly when I was available to receive it. The price was competitive and communication was fine.
I would use this dealer again.
Great experience
Great experience with Maxim and Watch Philosophy. All well explained and order received in advanced, well packed and stickered. Very happy with my purchase.
AVOID, AVOID, AVOID!!!
AVOID, AVOID, AVOID.
The dealers- Maxim and Tim are very polite, and everything looks and sounds very professional, but based on my recent experience I really doubt their watches are as genuine as they claim.
Communication and customer service are non-existent. None of the phones on the website work. Emails are ignored for days.
Ordered an Omega watch in Sept'23, and waited for 9 weeks to be told that there could be further delays due to 'production issues' that Omega is facing. Apparently, Omega are missing several components for the watch. Sounds weird, doesn't it???
This is after all my emails were ignored and eventually managed to chat to Tim via Facebook. Yes, Facebook is your best chance to get hold of these people.
After I became really suspicious, based on Tim's explanation, I contacted Omega and was told there is no such an issue. Omega representative emailed me and then they even called me to find out about my issue. Omega advised that the watch I was after is one of their core models, with no issues with supply and demand. I was also advised by Omega that they would never tell a dealer they have 'production issues'. I was advised WP is not an authorised Omega dealer. Thankfully WP returned my deposit after 9 weeks wasted, waiting for watch that would most probably been second hand, refurbished or replica. This was also what Omega suggested.
Be very careful!!!

Svar från Watch Philosophy
Trustworthy seller
I recently bought a watch. I have to say that the service is 5*!!!!
Very good communication and very friendly.
When buying an expensive watch online, you need to trust the seller and I can really recommend Watch Philosophy!!!!!
I ordered a Breitling Navitimer…
I ordered a Breitling Navitimer Chronograph 43 from Watch Philosophy. Initial concern was dealing remotely however after reading previous reviews and during discussions with Maxim, all concerns were addressed. The watch was immaculate, in full packaging, box, and all associated paperwork.
As others have mentioned, communication can sometimes be delayed but never an issue.
Would recommend Watch Philosophy without hesitation. Unmatched prices and the delivered product was exactly as you would expect as per manufacturer's website,
Great and quick service for a beautiful timepiece
Bought the Bell&Ross special commemorative Patrouille de France (70years) watch via Watch Philosophy. Great price and they sourced it direct from the source. Made a downpayment and picked it up. Very good service. Highly recommended.
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