Watch Philosophy Omdömen 

310
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Ordered a watch and was quoted 3-5 weeks. This passed and was continually told there were no updates and to wait until the following week. This continued until I lost confidence. Replies to my communi... Se mer

Betygsatt 5 av 5 stjärnor

Quelques échanges ont été nécessaire afin de caler cette transaction, n'ayant aucune expérience d'un achat web sur chrono24 d'une montre de luxe. Jabir mon correspondant a toujours été rapide et conci... Se mer

Betygsatt 5 av 5 stjärnor

Ordered brand new zenith el primero chronomaster sport watch at a unbelievable price, First class service from Rick and Jabir at Watch Philosophy, Nothing was to much trouble Rick even answered his... Se mer

Betygsatt 5 av 5 stjärnor

Bought an Omega Seamaster Diver 300 from Watch Approach. Maxim was very helpful - all emails where answered within a few hours. Super fast delivery - from payment received till arrival of the watch on... Se mer

Företagsinformation

  1. Klockbutik

Skrivet av företaget

Watch Philosophy is a trusted watch seller based in London. We specialise in the supply of luxury timepieces and exclusive accessories, at considerably lower prices than in the traditional High Street Shops. With our great choice of "in stock" items and fantastic supply you will certainly source a wristwatch or an accessory that will meet your requirements at an outstanding price with fast delivery.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

310 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(310)

10 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

From my initial query to ordering and…

From my initial query to ordering and delivery, the guys at WP have been just superb!
I predominantly dealt with Dan throughout the ordering and then delivery phase….all I can say is AWESOME!!!
Dan kept me fully appraised of all details throughout the process and I cannot thank him or WP enough!
If you are considering purchasing a high end timepiece and would like peace of mind AND superb service, then look no further….I will certainly be a return customer!

Thank you Dan and the team.
P

25 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Superb Service

I spent mths researching the model watch I’d wanted. It was easy to communicate with the watch philosophy, Dan was so helpful with my many questions, when I did go ahead the money is not transferred until the watch is received, it’s very secure and it saved me £1,100 on the high street cost. Am thrilled with my purchase and the service, completely recommend.

18 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Breitling SuperOcean

I was very nervous that I was buying from an online only store, especially for something of such a large value. I was also worried that it wouldn't be recognised by Breitling and be a grey market item.
But the item was purchased by them from Breitling, the registration with Breitling went smoothly and most importantly I got the watch I wanted brand new for around 20% off the RRP, BRILLIANT!

14 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

An icredible customer service

I recently purchased a watch from Watch Philosophy, and I couldn't be happier with the entire experience. From start to finish, their service was exceptional. The website was easy to navigate, and I found exactly what I was looking for without any hassle. The customer support team was incredibly helpful and responsive, answering all my questions promptly and thoroughly. Dan was excellent

19 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unable to get deposit returned

Sent a deposit (Bank transfer) for a Hublot for wedding anniversary that was supposed to arrive in 2-3 weeks; did not arrive in time and at 5 weeks still waiting. Then on vacation 2 weeks; since returning 1 month ago, telephone calls not answered, no replies to voicemail, text or email. So still awaiting return of £1,500 deposit and will have to take legal route due to complete lack of communication. Very poor service and unnecessary behaviour.

22 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A joy to deal with.

Found the exact watch I was looking for. Unbelievably easy process to purchase. Great company to deal with and service second to none. Regular communication during the process and rapid response to any questions I had. Would definitely recommend and will use again.

27 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic

Purchased my watch from Watch philosophy via Chrono24.
I am over the moon with the watch, it is a gift for my husband to be on our wedding day. The watch is stunning! The purchase could not have been easier, Maxim kept me up to date throughout the process and helped me with all the questions I had (and I had a lot of questions, haha!)
The price of the watch was unbeatable!
Delivery was VERY quick. Expecting to wait 3 weeks, which would have been absolutely fine, but it arrived one week after purchase!
I am very impressed with Watch Philosophy and wouldn’t hesitate to use them again in the future. Thank you for your help.

6 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Service

I ordered a watch from this company. Communication was great, price - best on the market and delivery was reasonably quick. Maxim was fantastic from the beginning to the end.

6 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

They team did exactly what they said…

They team did exactly what they said they would, within the time frames provided at thr outset. All went very smoothly and as agreed. Sarah provided clear communication on progress. From order to delivery 19 days for a watch that was not in stock.

29 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good price and Good service .

The watch which I ordered was difficult to obtain. However, when it became available it was shipped to arrive exactly when I was available to receive it. The price was competitive and communication was fine.
I would use this dealer again.

22 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience

Great experience with Maxim and Watch Philosophy. All well explained and order received in advanced, well packed and stickered. Very happy with my purchase.

23 december 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AVOID, AVOID, AVOID!!!

AVOID, AVOID, AVOID.
The dealers- Maxim and Tim are very polite, and everything looks and sounds very professional, but based on my recent experience I really doubt their watches are as genuine as they claim.

Communication and customer service are non-existent. None of the phones on the website work. Emails are ignored for days.

Ordered an Omega watch in Sept'23, and waited for 9 weeks to be told that there could be further delays due to 'production issues' that Omega is facing. Apparently, Omega are missing several components for the watch. Sounds weird, doesn't it???
This is after all my emails were ignored and eventually managed to chat to Tim via Facebook. Yes, Facebook is your best chance to get hold of these people.
After I became really suspicious, based on Tim's explanation, I contacted Omega and was told there is no such an issue. Omega representative emailed me and then they even called me to find out about my issue. Omega advised that the watch I was after is one of their core models, with no issues with supply and demand. I was also advised by Omega that they would never tell a dealer they have 'production issues'. I was advised WP is not an authorised Omega dealer. Thankfully WP returned my deposit after 9 weeks wasted, waiting for watch that would most probably been second hand, refurbished or replica. This was also what Omega suggested.
Be very careful!!!

14 november 2023
Omdöme utan inbjudan
Logotyp för Watch Philosophy

Svar från Watch Philosophy

Dear Boyka,

Thank you for sharing your review. We appreciate your feedback and would like to provide a more detailed response.

We want to reiterate that the delay in receiving your watch is indeed due to an ongoing production issue. Different global markets have varying delivery schedules, significantly impacting the availability of specific watch models across regions. For instance, a particular model might be readily available as a core collection item in the UK but might face delayed access in Italy due to unique market dynamics and timelines.

It's important to note that brands often communicate differently with customers and retailers concerning production delays. While end customers might not be directly informed about such delays, these details could be communicated to retailers when necessary.

The claims regarding the watch being second hand, refurbished, or replica are entirely baseless. The delay in receiving the ordered watch does not imply any discrepancy in the authenticity of our products. Our extensive collection of positive reviews serves as a testament to our commitment to delivering genuine items and ensuring customer satisfaction.

We promptly processed your refund request, highlighting our dedication to addressing any concerns swiftly and professionally.

Watch Philosophy operates as a reseller, not an authorised dealer (AD), as explicitly indicated across all our platforms.

We acknowledge that purchasing a watch through an online platform, rather than from your local Omega store or the brand's official website at a full RRP, may not align with their preferred sales channels, hence the guidance you received from them.

Once again, we sincerely apologise for the delay in the delivery of your watch. We are continuously working to improve our services and appreciate your understanding.

Best regards,
Watch Philosophy Team

Betygsatt 5 av 5 stjärnor

Trustworthy seller

I recently bought a watch. I have to say that the service is 5*!!!!
Very good communication and very friendly.
When buying an expensive watch online, you need to trust the seller and I can really recommend Watch Philosophy!!!!!

13 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered a Breitling Navitimer…

I ordered a Breitling Navitimer Chronograph 43 from Watch Philosophy. Initial concern was dealing remotely however after reading previous reviews and during discussions with Maxim, all concerns were addressed. The watch was immaculate, in full packaging, box, and all associated paperwork.
As others have mentioned, communication can sometimes be delayed but never an issue.
Would recommend Watch Philosophy without hesitation. Unmatched prices and the delivered product was exactly as you would expect as per manufacturer's website,

1 november 2023
Omdöme utan inbjudan

Detta är Trustpilot

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