Disgraceful.. verified purchase history of 18k, no not the biggest spender but it certainly contributed to the billion pound turn over. No more. I will be leaving a review each month until someone hel... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My husband and I have been shopping at Watches of Switzerland located in American Dream mall, NJ, for the past few years now. Our AD, Philip, is hands down the best AD! He is friendly, patient, and... Se mer
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This was my 3rd purchase in as many years from WOS and every single transaction has been smooth. The first purchase was in store at the Cincinnati location where a wonderful sales woman named Robin as... Se mer
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Went to Watches of Switzerland at Hudson Yards to visit Mandi but sadly she’s off that day but Alyssa one of the Sales Professional came and warmly welcome me and ask me if there’s anything she can he... Se mer
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Företagsinformation
Om watchesofswitzerland.com
Skrivet av företaget
LUXURY WATCH BRANDS
MENS LUXURY WATCHES
LADIES LUXURY WATCHES
FIND A STORE
Our customers come to us because the watch they wear on their wrist matters to them – just as it matters to us. They tell us no one knows the market like we do and that they would never look anywhere else for the latest collections and the best service. Because of that, some of our customers have been with us for over 50 years – we like to think of them as ‘friends of the business’.
There are 4 Watches of Switzerland showrooms in the United States, including dedicated Rolex, Breitling and Omega boutiques.
At each you’ll find the same warm welcome and personal approach, where no question is too hard and no request too much.
Although we can’t offer you a glass of champagne here on our website, we hope you feel especially welcome and enjoy browsing our collections. If there’s anything we can do to help you as you search for your perfect timepiece, please don’t hesitate to contact us. If you’d like to arrange a viewing to come and try on a watch before you purchase, we’ll be happy to welcome you into one of our stores. We’re here to help.
Kontaktuppgifter
4,5
Utmärkt
1 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Shantel and the team at WoS Soho are…
Shantel and the team at WoS Soho are fantastic! Very attentive and high level of customer service, would highly recommend!
18 april 2025
Svar från watchesofswitzerland.com
Greetings,
We're truly delighted to hear about the outstanding service Shantel provided, thank you so much for sharing! We'll be sure to forward your kind words to her and we hope to see you again soon.
Kind regards,
Watches of Switzerland
Michah at Watches of Switzerland…
Michah at Watches of Switzerland Kenwood, OH is a true professional that was very knowledgeable, engaging and made my buying experience excellent!!
17 april 2025
Svar från watchesofswitzerland.com
Dear Jim Rider,
We are glad to know that you had a great experience with Michah! We look forward to welcoming you back soon.
Kindly,
Watches of Switzerland
The lady that helped me was the best…
The lady that helped me was the best part! Great customer service. The coffee was a nice touch while you wait.
16 april 2025
Svar från watchesofswitzerland.com
Dear Steve K,
We’re thrilled to hear you had a fantastic experience and truly appreciate your support. Thank you for a perfect 5-star review.
Kind regards,
Watches of Switzerland
Great experience
Great experience, ordering, delivery options and timing, and pickup support.
14 april 2025
Svar från watchesofswitzerland.com
Dear Quinton Alberto,
Thank you for your 5-star review! We are glad your received an exceptional service.
Kindly,
Watches of Switzerland
A good purchase experience
I placed an online order with WoS for a new watch, and was promptly contacted by a Customer Service Sales Rep. (Joanna) who said she was available to assist as needed. The watch was promptly shipped overnight express. Although it was a beautiful watch, it turned out to be a bit too large and heavy for me. I contacted Joanna, who expedited my returning the watch and placing an order for an alternative watch. Joanna kept me updated on the return and when the new watch, which had to be ordered from the maker, arrived at WoS. She assisted with the refund and payment for the new watch, and notified me as soon as the watch was in stock, which was again promptly shipped overnight express. Overall it was a very good experience throughout the process.
10 april 2025
Svar från watchesofswitzerland.com
Dear Michael L.,
Thank you for providing us with a 5 star review! We are thankful that you were satisfied with our excellent service, and that Joanna was able to assist you through the entire process.
Kind regards,
Watches of Switzerland
Excellent service
Excellent service , Courtney is the best , she helped me out by ordering a gorgeous watch and I am thrilled ! ❤️⌚️
12 april 2025
Svar från watchesofswitzerland.com
Dear Tina Bastin,
Thank you for providing us with a 5 star review! We are thankful that you were satisfied with our excellent service, and that Courtney was able to find you the perfect watch.
Please come back and visit us again soon.
Kind regards,
Watches of Switzerland
Good customer service
Good customer service. Watch was delivered quickly. I love the "take a pic" app to compare
7 april 2025
Svar från watchesofswitzerland.com
Dear Jesse,
We truly appreciate the time you took to leave us such a wonderful review, thank you so much!
Kind regards,
Watches of Switzerland
Highly Recommend Watches if Switzerland
The watch was delivered quickly. After the watch arrived, they reached out to me via email congratulating me, and they included instructions on how to extend the warranty. As far as an online experience goes, it couldn’t have been better.
8 april 2025
Svar från watchesofswitzerland.com
Dear Warren,
Thank you so much for the glowing review, it means a lot! We're glad to hear about the wonderful experience you had while purchasing your timepiece. We'll be sure to share your kind words with the team and hope you continue to enjoy your new watch.
Kind regards,
Watches of Switzerland
Svar från watchesofswitzerland.com
Dear C Balls,
Thank you for the 5 star review! We appreciate your kinds words, and we look forward to assisting you in the future.
Kind regards,
Watches of Switzerland
Another seamless purchase from Watches…
Another seamless purchase from Watches of Switzerland. Love this blue Tudor Chrono, it might be my new favorite!
3 april 2025
Svar från watchesofswitzerland.com
Dear Aaron W,
Thank you for providing us with a 5 star review!
We are delighted to hear that your purchases have been seamless, and we appreciate you shopping with us.
We look forward to assisting you again in the future.
Kind regards,
Watches of Switzerland
Excellent customer service
The whole experience was great! Website easy to maneuver through. Customer Service very helpful and professional. Always got to speak with a person.
31 mars 2025
Svar från watchesofswitzerland.com
Dear Cris,
We are elated to hear such kind words coming from our client's. We appreciate the 5 star review, and you've truly made our day! Please come back and shop with us again soon.
Kind regards,
Watches of Switzerland
Repeat Customer
This was my 3rd purchase in as many years from WOS and every single transaction has been smooth. The first purchase was in store at the Cincinnati location where a wonderful sales woman named Robin assisted me. The last two were online because I was not able to get into the store but Robin was kind enough to answer questions about the pieces I was interested in through text. The watches were delivered next day which was awesome because I did not have a long wait for my delivery. 10/10 highly recommend!
18 mars 2025
Svar från watchesofswitzerland.com
Dear Dominic Collins,
Thank you for the 5 star review! We thank you for your patronage, and we are happy to hear that every transaction from start to finish has been smooth with Robin. Thank you for your loyalty, and we look forward to servicing you again in the future.
Kind regards,
Watches of Switzerland
It was time (pun really not intended)
I've been debating about a Cartier and you guys made it an easy final decision. I know buying on time is a bit déclassé, however zero interest over a year was a no brainer. I ordered Thursday evening and had the watch on my wrist by noon Saturday. I can't get mail delivered that fast anymore! Nice job.
28 mars 2025
Svar från watchesofswitzerland.com
Dear ARH,
Thank you for the 5 star review!
We are elated to hear that you were satisfied with our online service. Enjoy your new Cartier timepiece, and we look forward to servicing you in the future with any watch needs you may have.
Kind regards,
Watches of Switzerland
WOS Exceptional Quality of Service.
WOS, as always spared no expense in making sure that someone reached to me to coordinate the time/date and also checked to see how my building receives packages. Everything arrived in a timely matter in excellent condition. Thank you.
24 mars 2025
Svar från watchesofswitzerland.com
Dear Sean Hawkins,
Thank you for the 5 star review!
We are happy to hear that you were satisfied with our ordering process and that you received your package in a timely manner.
We look forward to servicing you for years to come.
Kind regards,
Watches of Switzerland
Max was exceptional!!!!!
My son and I stopped in and we were so lucky to meet Max. He was so wonderful showing us all different watches. Max and my son were so thrilled to see each watch as he took them out of the case. We were so comfortable and pleased we purchased two. One for myself and one for my son. Thank you Max!!! There is only one place to buy a watch. We will be back.
23 mars 2025
Svar från watchesofswitzerland.com
Dear Danette Bussey,
Thank you for the 5 star review! That is amazing to hear, we are so greatful to have Max apart of our team. We appreciate you for your kind words for Max, and we welcome you and your son back to shop with us anytime.
Kind regards,
Watches of Switzerland
Staff is excellent
Staff is excellent. Mahdi is very well informed and very professional. Super courteous.
18 mars 2025
Svar från watchesofswitzerland.com
Dear James Dastra,
Thank you for providing us with a 5 star review! We appreciate your kind words for Mahdi, they will be shared with her and our team.
Please come back and visit us again soon.
Kind regards,
Watches of Switzerland
Best customer service
Best customer service. Easy communication. Very responsive. Kudos to all the staff who helped me!
18 mars 2025
Svar från watchesofswitzerland.com
Dear Ricky E,
Thank you for providing us with a 5 star review! We appreciate you taking the time to provide us feedback on your experience, and we look forward to servicing you in the future.
Kind regards,
Watches of Switzerland
Svar från watchesofswitzerland.com
Dear ZP,
Thank you for the 5 star review! We love to hear that you are satisfied with your timepiece and our fast shipping.
We look forward to assisting you in the future with any watch needs you may have.
Kind regards,
Watches of Switzerland
Service was excellent
Service was excellent. I think I had my watch in under 2 days. Will do business again!
12 mars 2025
Svar från watchesofswitzerland.com
Dear Sereno Beneccio,
Thank you for contacting us!
It brings us joy to hear that you were satisfied with our fast and excellent service. We appreciate you for taking the time to share your kind words, and we welcome you to shop with us again soon.
Kind regards,
Watches of Switzerland
Within 24 hrs of my order
Within 24 hrs of my order. My watch was delivered fast and efficient.
13 mars 2025
Svar från watchesofswitzerland.com
Dear Jason,
Thank you for providing us a 5 star review! We are elated to hear that you were satisfied with our fast and efficient service. Please come back and visit us again.
Kind regards,
Watches of Switzerland
Detta är Trustpilot
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