Wards Omdömen 6 796

Wards of Sheerness have been fantastic the whole way through the process of selling my home. From instruction, Matthew & Jordan kept me well informed and left me feeling confident that my property was being marketed in the best way. When the sale progressed, I was passed over to Rachael, who has been absolutely amazing! She has been so helpful and friendly and has made sure I have been kept up to date the whole way through the process. Thank you all so much for your help!

I had a really great experience working with Harry James throughout my tenancy process.

From start to finish, he was professional, responsive, and extremely helpful. Moving can be quite stressful, especially with referencing and tight timelines, but Harry made the whole process much smoother. He kept me updated at every stage and was always quick to respond to any questions I had.

What stood out the most was his proactive approach and genuine willingness to help — he went the extra mile to coordinate things efficiently and ensure everything progressed as quickly as possible.

Thanks to his support, I was able to move into the property without unnecessary delays, which I really appreciate.

I would definitely recommend Harry James to anyone looking for a reliable and supportive letting agent

Emily has been amazing so far with our experience with Wards as first time buyers we are new to everything so can be a bit scary! But Emily has made this process a lot less scary! , communication is amazing always keeping us in the loop with what is going on and making sure we understand everything! Very happy and definitely recommend Herne bay Wards

Wards of Eynsford were fantastic during our purchase of a property from them. They were super helpful accomodating viewings, negotiations with Shannon, and pushing for completion. Specifically Judy, she was amazing at keeping me updated as well a support system. Louisa is also so wonderful and helpful; they are a fantastic team.

The girls at the Rainham office in Kent were very nice and helpful Natalie, Judy, Alison, summer, they went above and beyond with the sale of my house etc.

Emma was excellent...

After a fairly lengthy purchase process full of complications, we were eventually connected with Emma Penfold as our sales progressor. She stayed on top of everything, helped move the process forward and connected the right people to get around all of the hurdles we had to deal with. She helped turn what was a stressful expereince into a success.

Thanks for all your help and support. As a first time "buy to let" buyer, your support was greatly appreciated.

Absolutely brilliant, gave us loads of time and help. Rachael Ruocco-Buchanan was perfect such a lovely person and helped us all the way would definitely use them again.

We recently used Wards in Faversham to market our home for sale. The whole process was very smooth and handled professionally. Prospective purchasers were found within two weeks of going onto the market, and the after sales progression was very efficient. We wouldn’t hesitate to recommend them to anyone thinking of moving in the area.

I have tenants who are experiencing financial hardship and who are moving out of one property I own into another. This required releasing the deposit on the first property to make it available for the second. It transpired that the release request had been sent to the wrong email address and this was the reason for them not having received it. With only 3 days until they moved into the new property and need the deposit, we called to see if we could chase it up. I spoke to Sangeetha who quickly grasped the problem and contacted both her accounts team, the tenant and myself and managed to quickly resolve the issue and get the deposit to the tenants on time. We are all very grateful to her and thank her for her speed and professionalism.

Looked a 5 homes with David shaw.
He was so helpful, kind courteous and really understood our needs. So much so that he threw in a wildcard to our viewing’s that was the best of the five homes visited.
Would recommend David’s service.

My experience with Wards staff has been very positive, in particular Emily Boyle, Senior Lettings Manager who helped me navigate through the administrative maze that is entailed in renting a property.
Emily was efficient in her communications with me and always friendly as well as professional.
Thank you.

Lauren and Monika, in particular, have been outstanding from start to finish. The team at Wards are incredibly efficient and responsive, keeping communication clear and consistent throughout.
They operate like a well-oiled machine, yet remain warm, approachable, and genuinely invested. It’s rare to find that balance. They’ve earned my trust, and I would highly recommend them to anyone buying or selling.

I found all the staff very helpful and got back to me quickly when I left messages, but the best person for me was Maria Meddings as she acted as a go-between me and the buyers solicitor which made things a lot easier and if it wasn't for her I don't think the completion would have happened. She was very kind, thoughtful and very helpful in everything. Five out five.

I've just bought a lovely flat in Herne bay .
And every single member of the team has been involved in one way or other but all working beautifully together.

Thank you so much Emily, Graham, Rachael, Freya,Shane and Diane for all your help.

Not just with purchasing my flat but with the questions that may come up during that process and indeed once you've actually moved in 😅

I've been buying and selling properties since 2009 and this is definitely one of best teams.

For me it's the whole package they offer right from the first viewing right up to where's my gas meter once I've moved in 😅

Nothing was to much trouble they really do go above and beyond 🙂

Thank you everyone 🙂

I cannot speak highly enough about the team in Walderslade they have supported me over the last few months, thank you all so much.

We used Wards - purchasing via Deal, thankyou to Lauren & her team who were fantastic, the sales progressor Amanda went above & beyond in particular. We sold via Dover, thankyou to Greg & the team. It did take a long time to find buyers for our house but it wasn’t for lack of trying from Wards, we were kept updated regularly & we never felt like the enthusiasm had gone. We would recommend Wards as a trustworthy company.

Maria Meddings, James Dykes, Emma Ringshall and all Wards Tonbridge team - thank you so much!
They helped me a lot to buy my new house. Everything was very easy and fast. Maria was amazing with the exchange part - perfect help!
I am very happy with their service. I recommend them to everyone! Great team!"

What raised our opinion of Wards in Tenterden was the involvement of Rachael Ruocco Buchanan. She was very professional and kept us informed without any need to prompt her. She clearly understood the challenges with our particular purchase, and whilst working hard for the vendor helped coordinate all parties priorities efficiently.

I just wanted to take a moment to sincerely thank the team at Wards in Birchington for the outstanding service they have provided throughout the less than straightforward sale of my property.

Rachael, Sales Progressor, with her continued dedication, clear communiction and professionalism made an often stressful process feel smooth and well-managed from start to finish. She was responsive, keeping me informed at every stage and was very patient with me too!

Ashley was also very helpful with dealing with situations that arose during the process and was always on hand to provide his expertise and advice to ensure the sale progressed efficiently.

Also a shout out to Ethan! What a lovely guy, an asset to the team and always happy to help with a friendly smile and advice when needed. Thank you!

Overall, I would highly recommend Wards at Birchington when you are thinking of either selling or buying a property. What a great team! Thank you again.

Highly recommend the team at Wards in Herne Bay, we recently had a family bereavement and I was helping my parents , as executors, to sell the property as they’d been finding the whole process very overwhelming. Being based a fair distance from the property I wanted an estate agents we could rely on to handle everything and we couldn’t not have hoped for better!

From my first conversation I knew we’d be in good hands, Graham was fabulous with my elderly parents, reassuring, professional and patient helping them through the process.

The team had a viewing arranged within a week and pictures uploaded to the website super quickly - the photos they arranged really made the most of the property.

My parents are really happy that in less than 3 weeks Emily kindly called after just the second viewing to let us know we had a great offer and once accepted ran through initial details.

Huge thanks to Emily, Shane and Graham for all of their hard work and support they’ve been wonderful and so reassuring to know they my parents will be looked after during the next steps of the sale.