Not tried my hair products yet, i placed the order and then came across velvet crown with the paddle brush ,which i ordered it without at first. A kind lady Katie cancelled my order and refunded me ,t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
2 day delivery time is excellent. I was missing an item and Katie in Customer service sorted it quickly and was extremely helpful. I will definitely recommend Voduz and their products and service... Se mer
Having had a scalp consultation with the lovely Molly in PELO, Newbridge, I ordered some products including the Re-energising bundle which included a shampoo and scalp serum. My order was dispatched a... Se mer
Takes no responsibility I can see from another review in July that another customer experienced a very similar issue, which makes this even more disappointing. I never received my order, ye... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really disappointed .
I had big expectations for the conditioning spray, but unfortunately I’m really disappointed!
My hair just looked very dry after use and was quite limp the following day.
When I wanted to change the delivery…
When I wanted to change the delivery address I emailed the info email and Deborah got back to me straight away to say it was done. Really happy with the service
If i could give the Voduz shampoo and…
If i could give the Voduz shampoo and conditioner more than 5 stars i would, i only started using this recently and i find it amazing, it leaves my hair with a lovely shine and my hair feels so clean and healthy, im so happy to find something like this, i will be always using this from now on
I had a hair analysis in my local…
I had a hair analysis in my local chemist a lovely girl called Emma, she was very realistic with me . I had lost my hair 9 years ago and tried everything and I mean everything , I was not even going to try it but I said one last product. I can't believe the difference I was so happy to see my hair looking fuller . I went back again after 12 weeks as they were having another clinic in the chemist and straight way you could see the difference a lot of fine new hair .
I will never have thick hair but it's definitely made a difference .
Order wrongly
Today I made a mistake and ordered 2 product the same and I only wanted one as I dont need two straighteners and it was fix with a few moments and I love all the product always happy with my purchase ☺️
I found Voduz very helpful An Post lost…
I found Voduz very helpful An Post lost my order and Voduz sorted it out and are resending out my order free of charge
I had a query that I needed help with…
I had a query that I needed help with and Katie in Customer Service responded quickly and was very helpful. Great company to deal with.
Never disappointed with Voduz
Great customer service that responds in quick time and sorts/fixes issues with no hassle. I love this brand. I’ve tried a lot of their products and I’m never disappointed. Highly recommend Voduz.
Love voduz products and usually buy in…
Love voduz products and usually buy in shop but chanced to order on line and as soon as payment was through I realised I ordered wrong product. Emailed and got response almost immediately and my order sorted. Couldn't fault that
Absolutely avoid this place at all…
Absolutely avoid this place at all costs. I returned 2 unopened products that I paid returns for myself with tracking. The product is in the warehouse over a week and still nothing. Absolute scammers. Do not buy from these
It takes too long to dry
It doesn’t dry my hair ! Got so fed up of it taking over an hour to dry my hair as if I had nothing better to do than be glued to a hair dryer for that long . Now yes my hair is thick and long but I’ve never had a hair dryer that took that long to dry my hair , I’m so happy to have bought another one now . I won’t be using this brand again ,it’s prob ok if you have a short style but don’t get if you have long hair, or thick hair. It wasted so much of my time.
Highly recommended
I got a few products from Voduz Hair. I love them. I have blonde fine dry hair and these have really made a difference. Would highly recommend.
I did have an issue with one of them, it got damaged in transit. Contacted customer service and a new product delivered within a week of me telling them. Fantastic service.
Fantastic hairdryer
Fantastic hairdryer, and great service. thank you.
Returns
Purchased a product which unfortunately I had to return. I contacted their customer service who made the returns transaction very straight forward.
My whole family use all of the Voduz…
My whole family use all of the Voduz products including the blow out hair dryer. The products are amazing. I had a slight problem with a recent order and Katie had it sorted almost immediately. Excellent customer service.
I ordered a hairdryer which…
I ordered a hairdryer which unfortunately didn’t arrive. However, when I contacted customer service, Katie went above and beyond to resolve the issue. She responded quickly, was very helpful, and arranged for a replacement to be sent out immediately. Really impressed with the level of service—thank you Katie!
Love this brand
Love this brand, I've the full collection, hairdryers,hair straighteners and I use there shampoo conditioner and hair treatments. Recently had a small issue and it was sorted by Katie in less than 24rs. Cannot recommend them enough. You won't be sorry if you invest
Ordered a hair treatment velvet crown and hair oil
Ordered a hair treatment , velvet crown and pure silk hair oil, on arrival I could see that something had leaked in the box so I took a pic and sent it to customer care, Katie was so helpful and had a replacement sent straight out, I must say the damaged product was no fault of voduz I think it has been squished in transit .
I used the hair treatment and the velvet crown last night and wow my hair looks and feels amazing, even my husband commented on how nice it looked and smelt
My query was dealt with by Katie in a…
My query was dealt with by Katie in a prompt, professional and speedy manner.
I have been a customer for a while and I am very happy with the products and also the customer service which is very important.
Super customer service.
I had an issue with my blow out dryer which caused the heat not to work - reported it and within 2 hours it was all sorted. Katie was super helpful and asked me to try a cleaning function and if that did not work she would still work with me to find a resolution. It worked - Im thrilled. Just as a thought it might be a good idea to share this as a reel incase anyone else has the same issue. So well handled - thank you Katie
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








