Served by Alyssa at the Grand Arcade Wigan store. Really patient, friendly and knowledgeable service, very happy with our upgrades. Always been with Vodafone and happy to remain! Thank you, Martin, Li... Se mer
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Plats
Byt platsUnit 33,Grand Arcade, WN1 1UG Wigan, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I went into the shop and asked advise from Alyssa , I then returned 2 days later and she remembered me and what I wanted them we sat down and she organised everything .Such a calm and pleasant young l... Se mer
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The experience of getting a new mobile was made very easy by Alyssa. Sge was very pleasant and very helpful, a credit to Vodafone.
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I went in today and spoke to katie, she was a lovely member of staff who helped me take out a new contract. She gave me all the information i needed and was very helpful and i was really happy with t... Se mer
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Företagsinformation
Om Vodafone UK - Wigan
Skrivet av företaget
Kontaktuppgifter
Unit 33,Grand Arcade, WN1 1UG, Wigan, Storbritannien
4,8
Utmärkt
233 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Alyssa - Grand Arcade Wigan store
Served by Alyssa at the Grand Arcade Wigan store. Really patient, friendly and knowledgeable service, very happy with our upgrades. Always been with Vodafone and happy to remain! Thank you, Martin, Lindsay & Mia
29 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Wigan
Hey Lindsay,
Thanks for the lovely review and fantastic support for Alyssa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The experience of getting a new mobile…
The experience of getting a new mobile was made very easy by Alyssa. Sge was very pleasant and very helpful, a credit to Vodafone.
28 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Wigan
Hey Barry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very pleasant young lady
I went into the shop and asked advise from Alyssa , I then returned 2 days later and she remembered me and what I wanted them we sat down and she organised everything .Such a calm and pleasant young lady
26 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Wigan
Hey Vivienne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
amazing
I went in today and spoke to katie, she was a lovely member of staff who helped me take out a new contract. She gave me all the information i needed and was very helpful and i was really happy with the deal.
23 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Wigan
Hey Alicia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Alyssa was great in helping my upgrade
Alyssa was great in helping my upgrade contracts, she took her time and answered all my questions, she even upsold and found me a better overall broadband deal.
4 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Wigan
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Assisted by Emmie
Assisted by Emmie, who was professional, friendly and helpful.
4 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Wigan
Hey Lee,
Thanks for the lovely review and fantastic support for Emmie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie is giving good customer service
Katie is giving good customer service, very informative, and open. Thank you for all!!
29 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Wigan
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Unprofessional
Unprofessional, lack of staff, once I’d purchased the phone the store staff had no interest in resolving issues and basically told me to go to the Apple store in Manchester so they could fix it, store opened later than advertised and staff turning up obviously straight from the gym, lack of corporate management, the Wigan store experience was the ultimate failure in all aspects.
9 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Wigan
Hey Malcolm,
We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service.
I suggest you to please reach out to our team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Absolutely great would not see anyone…
Absolutely great would not see anyone else 😃
14 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Wigan
Hey Susan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was so very helpful setting my new…
Tom was so very helpful setting my new mobile phone up and explaining the plan I wanted,he is a great asset to Vodaphone.
If I had a company I would offer him a Manager's roll without a shadow of doubt.
Fantastic.
12 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Wigan
Hi Wayne, thank you so much for your wonderful review and the amazing support you’ve shown for Tom, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Great service
Great service, helpful and friendly. Got us a good family package
11 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Wigan
Hey Alex,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service!
Justyna was extremely knowledgeable & friendly. She found me a great deal on my sim plan and also offered me a fantastic deal on my broadband!
10 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Wigan
Hey Tom,
Thanks for the lovely review and fantastic support for Justyna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service under difficult…
Great service under difficult conditions, the shop was extremely short of staff and difficult. Tom remained cool under pressure and I thank him for multitasking and sorting out my request for a new Vodaphone contract .
7 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Wigan
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alyssa was very professional.
Alyssa was very friendly, pleasant and professional. Took the time to go through all my options on different phones and contracts to let me choose the best deal for me, excellent. A+++
28 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Wigan
Hey Martin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Emmie was extremely helpful
Emmie was extremely helpful in helping me with my contracts and new phone . Which was even a very cool colour 😎
19 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Wigan
Hey Pauly,
Thanks for the lovely review and fantastic support for Emmie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Old man struggles
Had a problem setting up my new device, popped into the Wigan branch and the staff there were mighty helpful, I thinks he said her name was Alyssa, thank you Alyssa you’re a star 🌟
29 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Wigan
Hey Robart,
Thanks for the lovely review and fantastic support for Alyssa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to ask question about my phone…
Came in to ask question about my phone as only recently bought it. Tom was really helpful and explained everything really clearly!
28 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Wigan
Hey Caitlin,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Wigan
Hey There,
Thanks for the lovely review and fantastic support for Alyssa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alyssa was outstanding very helpful and…
Alyssa was outstanding very helpful and a credit to your organization
20 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Wigan
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Tom was excellent
Me and my daughter called into your wigan store and was greeted by Tom. I explained i was having trouble completing the upgrade/trade in. He dealt with everything for me. With the trade in price and the bonus. Which the on line chat with an agent was unable to do. I could not fault Tom in any way. He is a real asset to the company.
14 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Wigan
Hey Gibbons,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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