Super knowledgeable, kind and helpful team. Frustratingly I had lost my phone abroad which made everything more complicated than normal with re-issuing my SIM. Paolo, Alex and Yameen were incredibly... Se mer
Företaget har svarat
Plats
Byt plats16 Calverley Road, TN1 2TB Tunbridge Wells, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I went into Vodafone because I was having some issues with apps on my phone, a gentleman called Diogo helped me. He was so patient and fixed the problem before I left.
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i went to the store last week thursday for help trying to get back into my gmail after i lost access to my playstore account. i spoke Alex about it and he had it sorted out in less than 15 mins. frien... Se mer
Företaget har svarat
Dan was helpful and thorough and explained everything really well. He got us up and running with phone contracts (including transferring our numbers which was slightly complicated!) as well as new br... Se mer
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Företagsinformation
Om Vodafone UK - Tunbridge Wells
Skrivet av företaget
Kontaktuppgifter
16 Calverley Road, TN1 2TB, Tunbridge Wells, Storbritannien
4,9
Utmärkt
318 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Zaf have helped me a lot on what would…
Zaf have helped me a lot on what would be the best contract for me. He asked me questions before coming up with the contract that suits me. It was a very good experience.
12 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Maria.
Thank you for your feedback,
Vodafone Social Media Team
Really great help from Dan in Tunbridge…
Really great help from Dan in Tunbridge Wells
10 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amadeo provided excellent customer…
Amadeo provided excellent customer service, he showed me all the available deals and gave me the best value for money I could ask for
He was very patient and friendly and had very clear and thorough way of communicating
Super helpful l, will be returning again
8 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hey Graham,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan was very helpful with my sim…
Dan was very helpful with my sim issues. Quickly sorted and very happy.
5 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi,
We really appreciate your wonderful review and the amazing support for Dan.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Vodafone Tunbridge wells team provides…
Vodafone Tunbridge wells team provides the best service never disappoint.Thank you for all your help .
5 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hey Joel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good customer service by Dan…
Very good customer service by Dan meeting requirements in full.
5 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Rosemary,
We really appreciate your wonderful review and the amazing support for Dan.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Saf was unbelievably brilliant and…
Saf was unbelievably brilliant and helpful. He explained everything beautifully and his customer service manner was excellent. It is wonderful to know there is someone we trust for advice and guidance. Thanks Saf!
1 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Tunbridge Wells
Hey Colin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic customer service from Amodeo
26 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hey Mischa,
This is really lovely to hear, thanks for the review! It brings us great joy to receive such positive feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service
I visited your Tunbridge Wells store to upgrade my iPhone 14 to iPhone 16. Saf was fantastic, he explained the trade in , new contract, ensured I had everything I needed. Brilliant customer service!
26 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hey Tracey,
Thanks for the lovely review and fantastic support for Saf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful and informative
Phoebe was very helpful, informative and friendly
22 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hello Rose,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan was amazing
Dan was amazing. His knowledge and support was unbiased and met my needs and expectations. He guided me through all the options and answered my questions efficiently.
Would highly recommend his service.
Credit to the business.
Cheers Dan
17 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Stephen,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful staff
Very helpful members of staff who were kind and explained everything clearly, particularly Saf who ensured I did not miss out on a deal
15 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Charlotte,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Svar från Vodafone UK - Tunbridge Wells
Hi Ruthanne,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amadeo was incredible he helped us with…
Amadeo was incredible he helped us with simo upgrades
15 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Patrick,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Had a great experience with Dan
Had a great experience with Dan, he was fantastic and gel per me with all my queries
11 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hello Giovanni,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan was fantastic!
8 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Fantastic service from Dan at tunbridge…
Fantastic service from Dan at tunbridge wells branch today, thanks Dan.
8 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Amado helped me with iPhone issue
8 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Angela,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Saf was absolutely brilliant
Saf was absolutely brilliant. Gave me all the info I needed to pick the right device and plan for me. Could not have been more helpful and knowledgeable. He was a delight to deal with!
26 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Tunbridge Wells
Hi Jo,
We really appreciate your wonderful feedback on Saf, thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.